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mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l0:level9 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--> </head> <body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'> <div class=WordSection1> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>From:<span style='mso-tab-count:1'>                              </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>route@monster.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Sent:<span style='mso-tab-count:1'>                               </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Friday, April 14, 2017 2:50 PM<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>To:<span style='mso-tab-count:1'>                                   </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>hg@apeironinc.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Subject:<span style='mso-tab-count:1'>                          </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Please review this candidate for: asr provisioner<o:p></o:p></span></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <p class=MsoNormal><a name=top><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>This resume has been forwarded to you at the request of Monster User xapeix03 <o:p></o:p></span><!--OptionalMessage--><!--JobSeekerSummary--><!--HTMLRenderer--><!--ResumeInstructionalText--><!--Referral--><!--ContactInfo--></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <div> <p class=MsoNormal><span style='mso-bookmark:top'><strong><FirstName><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:black'>Dan</FirstName> <MiddleName /><LastName>Berlin</LastName>&nbsp;</span></strong></span><span style='mso-bookmark:top'><b><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal><span style='mso-bookmark:top'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:black'>Last updated:</span></b></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; </span></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>05/10/15</span></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </div> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> <td style='padding:0in 0in 0in 0in'><span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> </table> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> <tr style='mso-yfti-irow:1'> <td style='border:none;border-top:solid #D4D4D4 1.0pt;mso-border-top-alt: solid #D4D4D4 .75pt;background:#FFFFCC;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 11.25pt 11.25pt 11.25pt 11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Job Title:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Apeiron, Inc.<o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Rating:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Not Rated<o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Screening score:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Status:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Resume Received<o:p></o:p></span></span></p> </div> </td> <span style='mso-bookmark:top'></span> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div><Address1 /> <p class=MsoNormal><span style='mso-bookmark:top'><span style='font-size: 9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'><br> <City>Dallas</City>, <StateAbbrevMsg MessageID="294633">TX</StateAbbrevMsg>&nbsp;&nbsp;<PostalCode>75214<br> </PostalCode><CountryAbbrevMsg MessageID="294458">US<o:p></o:p></span></span></p> </CountryAbbrevMsg> <div> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="mailto:dan.berlin@sbcglobal.net"><EmailAddress>dan.berlin@sbcglobal.net</EmailAddress></a><o:p></o:p></span></p> </div> </div> </td> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'><!--ResumeEmailNavigationLinks--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Quick View Links:</span></strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width="100%" style='width:100.0%;mso-cellspacing:0in; mso-yfti-tbllook:1184;mso-table-lspace:2.25pt;mso-table-rspace:2.25pt; mso-table-anchor-vertical:paragraph;mso-table-anchor-horizontal:column; mso-table-left:left;mso-padding-alt:2.25pt 2.25pt 2.25pt 2.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#resume">Resume Section</a><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#summary">Summary Section</a><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 15.0pt 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Title--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:.75pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:.75pt'><a name=resume></a></td> <span style='mso-bookmark:resume'></span> <td width=470 colspan=2 style='width:352.5pt;padding:0in 0in 0in 0in; height:.75pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes;height:13.5pt'> <td width=180 style='width:135.0pt;background:#E5ECF3;padding:0in 0in 0in 0in; height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>RESUME</span></span></span><span style='mso-bookmark: resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td colspan=2 style='padding:0in 0in 0in 5.25pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span class=boldtext1><span style='font-size:8.5pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Resume Headline: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><ResumeTitle>Telecom Resume-Word Version<o:p></o:p></span></p> </ResumeTitle></td> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Resume Value: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><ResumeValue>2z5zchxmqwyg4yi7</ResumeValue>&nbsp;&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes;height:11.25pt'> <td style='border:none;border-top:solid #E5ECF3 1.0pt;mso-border-top-alt: solid #E5ECF3 .75pt;padding:0in 0in 0in 0in;height:11.25pt'></td> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Body--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 5.25pt'> <div> <div> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:18.0pt;orphans:0;widows:0'><b><span style='font-size:18.0pt; font-family:"Arial","sans-serif"'> <meta http-equiv=Content-Style-Type content="text/css"> Dan H. Berlin</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>5727 Gaston Avenue #112&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Voice/Text: (214) 818-0925</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Dallas, TX&nbsp; 75214&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:12.0pt;orphans:0;widows:0'><u><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:navy'>dan.berlin@sbcglobal.net</span></u><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:10.0pt;orphans:0;widows:0'><u><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:navy'>https://www.linkedin.com/in/danhberlin</span></u><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 14.0pt;orphans:0;widows:0'><b><u><span style='font-size:14.0pt;font-family: "Arial","sans-serif"'>Professional Summary</span></u></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 12.0pt;orphans:0;widows:0'>&nbsp;<span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Knowledgeable Provisioning Coordinator, Circuit Designer and Project Manager with expertise in design as well as coordination and installation of circuits in both a local and long distance environment.&nbsp; Equally comfortable with both voice and data, wire line and wireless. Excellent customer service skills have helped maintain strong bonds with customer for over twenty years.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>CUSTOMER SUPPORT: </span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provided customer service to XO, MCI, Air Band, GTE, and Excel customers achieving 98% targeted success rate post-install.&nbsp; </span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>TECHNICAL SERVICE:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp; Ordered DS1 to OC12 circuits, provisioned DS3 long hauls from Excel switch to LECs. Responsible for the design and ordering of E911 LMU DS0 and PSAP Trunks for AT&amp;T Wireless</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>PROJECT MANAGEMENT:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp; Managed provisioning installations, cradle to grave, including design, ordering, installation, and testing.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>ASSET MANAGEMENT:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp; Maintained telecommunication inventory for MCI, XO, Air Band , GTE, Excel and AT&amp;T Wireless</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:14.0pt;orphans:0; widows:0'><b><u><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'>Career Summary</span></u></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Advantix, Richardson TX</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Service Account Manager &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>October 2014-present</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Considered subject matter expert on all issues with wireline telecommunication services</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Delivered a postive customer service experience in order to build strong, long lasting relationships</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Interacted with customers to gain an understanding of their needs and worked to meet those needs</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Worked to resolve conflicts in a timely manner and to insure a strong bond between the customer and Advantix</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated multiple internal teams to insure a consistantly high level of service is delievered to the customer</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for preparing monthly reports demonstrating account status and other valuable metrics data</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Generated invoices for both wireline and wireless telecommunication services.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Periodic visits to the customer's office to go over account issues and statuses face to face.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:18.05pt; margin-bottom:.0001pt;text-indent:-17.95pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:18.05pt; margin-bottom:.0001pt;text-indent:-17.95pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Axcent Networks, Plano, TX</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Circuit Design Engineer&nbsp; for AT&amp;T Wireless (Contract Position)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>June 2010-September 2014</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Designed DSO level circuits for E911 and PSAP Services</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ordered E911 PSAP Circuit via the ASR Process from ILECs</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>SME for all E911 LMU and PSAP issues</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated the design and install of core network circuits from DS0 to OC192</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated the design of Ethernet to the Cell Site circuits</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Completed DXCs virtual cross-connections</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Assigned CFA for DS1 Trunks to the PSTN against existing DS3 capacity</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for ASRWs for trunking to PSTN Tandems in the Southeast and Southwest regions</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Managed the rehoming of DS1 and DS3 circuit paths to the MSN.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:18.05pt; margin-bottom:.0001pt;text-indent:-17.95pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>PrimeLending, Plano, TX</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Facilities Project Manager (Contract Position) </span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>August 2009-November 2009</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Acted as a single point of contact for all parties involved in the turn up of new PrimeLending branches</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Managed the turn up of new branches onto the PrimeLending network</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ordered and coordinated the delivery of desktop computers, laptops, docking stations and monitors</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ordered and coordinated the delivery and install of severs, routers, switches and VPN boxes</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated the install of T1 circuits with AT&amp;T for MPLS and VOIP services</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Worked  out of the box to find solutions to provide IT services to branches too small for MPLS or VOIP</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for reconciling the MPLS and VOIP bills from AT&amp;T</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Create process documentation</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintain databases tracking company assets</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>MetroPCS Network Operations Center, Plano, TX</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provisioning Support Specialist (Contract Position)</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'></span><o:p></o:p></span></p> <span style='display:inline-block'> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>April 2009-August 2009</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for monitoring the progress of the MetroPCS Automated Provisioning Process (AMDOCS)</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Fixed provisioning errors created by AMDOCS</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responded to network provisioning issues from individual MetroPCS stores</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Worked through voicemail provisioning issues using Netcare</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provided hourly status on network provisioning issues to management</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Created process documentation</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Created daily reports on AMDOC Error rates</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>SRA International, Inc., Arlington, VA/ Dallas, TX</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Wireless Services Coordinator, Fed. Deposit Insurance Corporation (Contract Position)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>July 2008-December 2008</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provisioned and deployed cell phones, broadband air cards and PDAs to the FDIC user community</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for facilitating mobile telephone number ports between wireless carriers</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ensured that services no longer needed were disconnected</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provided face to face support to the user community</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provided telephone supported to users outside the Dallas location</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained inventory using Remedy</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Air Band Communications, Dallas, TX</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Senior Telecommunications Specialist &nbsp;&nbsp;&nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>September 2007-December 2007</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ordered DS1 up to OC12 circuits as backhaul and IMTs for a wireless telecom provider</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained relationships with various telecommunications carriers</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Obtained price quotes for different levels of services from telecom carriers</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained in house databases and kept track of available CFA and other equipment</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provided status of the projects to the customer, sales representatives and management</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>XO Communications, Dallas, TX</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Service Delivery Coordinator/Project Coordinator&nbsp; &nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>November 2003- September 2007</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Acted as an interface between the customer, project managers and XO Service Delivery</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Insured customer orders were correctly input into TBS</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Built customer orders in TBS as needed</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Cradle to grave tracking of new installs (from DS0 to OC3 circuits. Data, Voice and Internet)</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Cradle to grave tracking customer change orders in TBS.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Resolved issues that would prevent the timely turn up of new XO services</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Reported new install activity to management</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained excellent relations between XO Service Delivery and XO's Customers</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for helping to realize over $20,000 in revenue monthly</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Managed accounts include Ichan Group, XO One and XM Satellite Radio</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>T-NETIX, Inc., Dallas, TX</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provisioning Engineer &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>September 2001- November 2003</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for the ordering of DS0 circuits for inmate phone lines</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ordered DS1s for voice and data traffic at the T-NETIX Headquarters</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Distributed cell phones, pagers and calling cards</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Worked with techs troubleshooting out of service conditions</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained circuit inventory database</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Reconciled telecom bills and approved them for payment</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for handling all telecommunication needs for the company </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Pathnet Telecommunications,&nbsp; Dallas, TX</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Circuit Design Engineer/Provisioning Coordinator&nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'></span><o:p></o:p></span></p> <span style='display:inline-block'> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>September 2000 May 2001</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt'>&nbsp;</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Created circuit design, assign facilities and network Equipment (Cisco equipment) from an automated Metasolv system (TBS) for new circuits (DS1, DS3 and DSL services as well as IMT trunking).</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Possessed&nbsp; and applied knowledge of ASR/LSR process according to industry standards required.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained and developed&nbsp; provisioning processes as required.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained TBS databases and keep track of available CFA and other equipment</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provided status of the projects to the customer, sales representatives and management</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>e-Spire Communications, Dallas, TX</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Project Manager-Wholesale Services&nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>August 1999 September 2000</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated DS3 and higher circuit installations between e. Spire, IXCs and ISPs</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated install of OCN level circuits from  cradle to grave including the ordering of the&nbsp;&nbsp; necessary cards needed for a particular OC system as directed by Engineering.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained relationships with vendors including Fuji, Lucent, Nortel, Cisco, Somera etc& </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ensured that the proper equipment has been ordered by Engineering</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Tracked delivery dates of equipment shipped by our vendors</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated the install crews of both the customer and e. Spire to install, test and turn up circuits</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Addressed other issues that could impede the completion of the circuit. For example, building permits, landlord issues, fiber builds</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provided status of the projects to the customer, sales representatives and management.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Excel Communications, Dallas, TX</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>DS3 Capacity Manager/Provisioning Coordinator&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>September 1998 July 1999</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Provisioned DS3 long hauls from the Excel Switches to the LECs</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Issued ASRs for local loop access and DS3 Entrance Facilities</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Worked with long haul providers for install of inter-LATA DS3 circuits</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Issued inquires to the long haul carriers for DS3 pricing and capacity</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained inventory for three switches</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Instrumental in the install of a brand new switch in Sacramento, CA</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Instrumental in cutting long haul DS1 costs by replacing them with DS3s</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>GTE Telephone Operations, Dallas, TX</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Circuit Design Engineer&nbsp; . &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>September&nbsp; 1997-September 1998</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Designed DSO level circuits for DLRs and CLRs</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated the design and install of DS0 circuits</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated with Southwestern Bell and other telcos in the design and install of  meet point circuits</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated with CO technicians when designing circuits</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Completed DXCs virtual cross-connections</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained GTE CLR and DLR databases</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Nations Bank Texas,&nbsp; Dallas, TX</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Telecommunications Analyst</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>September 1996-September 1997</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'><b><span style='font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated moves, adds and changes to the NationsBank data network</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated with vendors the install of new cable to facilitate the install of new data equipment</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for the install of DSUs, CSU, controllers, CRTS and printers at new banking centers</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated with local telcos the install of new data circuits</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated with inter-exchange carriers the install of high capacity long haul circuits</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintained network documentation</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated the turn up of new banking centers and ATMs with other groups outside of Telecommunications</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Extensive use of Netview, VTAM, TSO and other IBM Mainframe products</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Network MCI Business, Dallas, TX</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Account Service Coordinator&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>July 1994-May 1996</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Acted as a liaison between the customer and MCI in resolving install and service issues. This required strong communication and technical skills and the ability to resolve complex issues</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Coordinated with local Bell Operating Companies and MCI installs of T-1, private line, multipoint DDS and frame relay for major corporations and their telecom vendors</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Worked with order entry hubs to insure correct installation of switched </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>and dedicated long distance services</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Assisted customers with toll-free inbound portability issues</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Performed account maintenance for major customers requiring special attention</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Supported IBM 3270 mainframe with extensive use of Netview, TSO and IBM applications residing on the mainframe</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-indent:-17.95pt;mso-line-height-alt:10.0pt; orphans:0;widows:0'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Ï%</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>RACF administrator for the Dallas Sales Branch</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'><span style='font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:14.0pt;orphans:0; widows:0'><b><u><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'>Software Applications</span></u></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Siebel</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>TBS</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Remedy</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>MS Office (Word, Excel, Outlook, Power Point)</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Lotus Notes</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>HEAT</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Numara Track-It</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>AMDOCS</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Granite</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>VFO</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Verizon Access Ordering</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Verigate</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>WOS (Bell South Wireless Ordering System)</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:14.0pt;orphans:0; widows:0'><b><u><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'>Education</span></u></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>1984-1988&nbsp;&nbsp;&nbsp; University of Maryland, College Park, MD</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.0pt;orphans:0; widows:0'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Major: Radio-Television-Film</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:12.0pt;orphans:0; widows:0'>&nbsp;<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><br style='mso-special-character: line-break' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]><o:p></o:p></span></p> <!--ExperienceTableView--><!--EducationTableView--><!--SkillsTableView--><!--Summary Section--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:15.0pt'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in;height:15.0pt'></td> </tr> <tr style='mso-yfti-irow:1'> <td style='background:#E5ECF3;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:13.5pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><a name=summary><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Additional Info</span></span></a><span style='mso-bookmark: summary'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:summary'></span> <td style='padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><a href="#top" alt="BACK TO TOP"><span style='color: #0066CC'>BACK TO TOP</span></a><o:p></o:p></span></b></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in' id=tdResumeSummaryTable> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right:337.5pt'> <td style='padding:0in 0in 0in 0in'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Current Career Level:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Experienced (Non-Manager)<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td style='padding:0in 0in 0in 0in'><!--WorkStatus--></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:4'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Work Status:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'><Country MessageID="42174"> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US</Country> - <Status MessageID="70380">I am authorized to work in this country for any employer.<o:p></o:p></span></p> </Status></td> </tr> <tr style='mso-yfti-irow:5;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:6'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:7'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Active Security Clearance:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>None<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:8;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:9'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:10'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US Military Service:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:11;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:12'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:13'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Citizenship:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>None<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:14;mso-yfti-lastrow:yes;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'><!--TargetJob--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:0in 0in 0in 0in'><!--TargetCompany--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Company:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company Size:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'><CompanySize MessageID="-1" /></td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Occupation:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>IT/Software Development<o:p></o:p></span></p> <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;margin-left:0in;text-indent:-.25in;mso-list:l0 level1 lfo1; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:8.5pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Telecommunications Administration/Management<o:p></o:p></span></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:3;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'><!--Locations--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Locations:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Selected Locations:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US-TX-Dallas<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Relocate:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>No<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes;height:11.25pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> </tr> </table> </td> </tr> </table> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Language--><!--Reference--><!--CustomFields--><!--ResumeNotes--><!--UploadedDocComment--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <div class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'> <hr size=1 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p>&nbsp;</o:p></span></p> </div> </body> </html>