㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
㰀搀椀瘀㸀
㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:16.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀
吀漀爀爀攀渀 䰀⸀ 䌀爀愀椀最㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
2660 Vera Avenue Unit 2Golf Manor, OH. 45237tlcraig1@gmail.com(312) 479-7686http://www.linkedin.com/pub/torren-craig/13/737/3ab 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀ⴀ⸀㔀椀渀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀㬀琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀伀戀樀攀挀琀椀瘀攀㨀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> To 攀砀瀀愀渀搀 洀礀 欀渀漀眀氀攀搀最攀 椀渀 琀栀攀 昀椀攀氀搀 漀昀 椀渀昀漀爀洀愀琀椀漀渀 琀攀挀栀渀漀氀漀最礀 瀀爀漀樀攀挀琀 洀愀渀愀最攀洀攀渀琀
beyond the limits of my ability, while using my education, knowledge, and 琀愀氀攀渀琀猀Ⰰ 愀渀搀 愀搀搀 瘀愀氀甀攀 椀渀 愀 猀甀挀挀攀猀猀昀甀氀 眀漀爀欀 攀渀瘀椀爀漀渀洀攀渀琀⸀㰀⼀椀㸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀ⴀ⸀㔀椀渀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀㬀琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀ⴀ⸀㔀椀渀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀㬀琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀ⴀ⸀㔀椀渀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀㬀琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀吀攀挀栀渀椀挀愀氀 匀甀洀洀愀爀礀㨀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>7 years 攀砀瀀攀爀椀攀渀挀攀 攀砀攀挀甀琀椀渀最 瀀爀漀樀攀挀琀 洀愀渀愀最攀洀攀渀琀 瀀爀愀挀琀椀挀攀猀⸀ 㐀 礀攀愀爀猀 攀砀瀀攀爀椀攀渀挀攀 愀猀 愀
Network Technician. 12 years extensive experience as a Level 1-4 Helpdesk 䄀猀猀漀挀椀愀琀攀⸀ 礀攀愀爀猀 攀砀瀀攀爀椀攀渀挀攀 愀猀 愀 一攀琀眀漀爀欀 䄀搀洀椀渀椀猀琀爀愀琀漀爀⸀ 㠀 礀攀愀爀猀 昀甀渀挀琀椀漀渀愀氀
management experience. Extensive professional handling of escalated clients 愀渀搀 攀渀搀 甀猀攀爀猀 眀椀琀栀 洀愀渀愀最攀洀攀渀琀 瀀漀猀椀琀椀漀渀猀 ⠀圀栀椀琀攀 䜀氀漀瘀攀 匀甀瀀瀀漀爀琀⸀⤀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Project 䴀愀渀愀最攀洀攀渀琀 攀砀瀀攀爀椀攀渀挀攀 眀椀琀栀 挀漀洀瀀氀攀琀椀漀渀 漀昀 猀洀愀氀氀Ⰰ 洀攀搀椀甀洀Ⰰ 愀渀搀 氀愀爀最攀 瀀爀漀樀攀挀琀猀
performing duties such as; determination of scope, statement of work 瀀爀攀瀀愀爀愀琀椀漀渀Ⰰ 攀砀攀挀甀琀椀渀最 欀椀挀欀ⴀ漀昀昀Ⰰ 挀漀漀爀搀椀渀愀琀椀渀最 眀椀琀栀 猀琀愀欀攀栀漀氀搀攀爀猀Ⰰ 瀀爀攀瀀愀爀椀渀最
and controlling budgets, scheduling all communication meetings, report 昀爀攀焀甀攀渀挀椀攀猀Ⰰ 愀渀搀 瀀爀漀洀瀀琀 甀瀀搀愀琀攀猀Ⰰ 栀甀洀愀渀 爀攀猀漀甀爀挀攀 猀挀栀攀搀甀氀椀渀最 愀渀搀 洀愀渀愀最攀洀攀渀琀Ⰰ
risk identification, assessment, and creation of responses, mapping 䜀愀渀琀琀 挀栀愀爀琀猀Ⰰ 欀攀攀瀀椀渀最 瀀爀漀樀攀挀琀猀 漀渀 猀挀栀攀搀甀氀攀 琀漀 挀漀洀瀀氀攀琀椀漀渀 眀椀琀栀 氀椀洀椀琀攀搀 挀爀攀攀瀀Ⰰ
executing tasks in a timely fashion by adhering to milestones, and delivering 瀀爀漀樀攀挀琀猀 琀漀 挀漀洀瀀氀攀琀椀漀渀 愀渀搀 挀氀漀猀攀 眀椀琀栀 栀椀最栀 愀洀漀甀渀琀猀 漀昀 猀琀愀欀攀栀漀氀搀攀爀 ⼀ 挀氀椀攀渀琀
satisfaction. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Knowledge, 攀砀瀀攀爀椀攀渀挀攀Ⰰ 愀渀搀☀渀戀猀瀀㬀 渀愀瘀椀最愀琀椀漀渀 漀昀 瀀爀漀挀攀猀猀攀猀 猀甀挀栀 愀猀 刀椀猀欀 䴀愀渀愀最攀洀攀渀琀Ⰰ 䌀栀愀渀最攀
Management, Operations Management, Service Management, Capacity Management, 䤀渀挀椀搀攀渀琀⼀倀爀漀戀氀攀洀 䴀愀渀愀最攀洀攀渀琀Ⰰ 愀渀搀 匀攀爀瘀椀挀攀 䰀攀瘀攀氀 䴀愀渀愀最攀洀攀渀琀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Excellent 昀甀渀挀琀椀漀渀愀氀 洀愀渀愀最攀洀攀渀琀 愀渀搀 猀甀瀀攀爀瘀椀猀漀爀礀 猀欀椀氀氀猀Ⰰ 眀椀琀栀 最爀攀愀琀 氀攀愀搀攀爀猀栀椀瀀 愀渀搀 琀攀愀洀
building experience to effectively manage human capital to maximize 攀昀昀攀挀琀椀瘀攀渀攀猀猀 椀渀 攀砀攀挀甀琀椀漀渀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>ITIL v3 䘀漀甀渀搀愀琀椀漀渀 䌀攀爀琀椀昀椀挀愀琀椀漀渀☀渀戀猀瀀㬀 椀渀 䤀吀 匀攀爀瘀椀挀攀 䴀愀渀愀最攀洀攀渀琀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Ambitious, 猀攀氀昀ⴀ 洀漀琀椀瘀愀琀攀搀Ⰰ 栀愀爀搀眀漀爀欀椀渀最Ⰰ 愀渀搀 搀攀搀椀挀愀琀攀搀Ⰰ 琀攀愀洀 瀀氀愀礀攀爀 眀椀琀栀 猀琀爀漀渀最 愀戀椀氀椀琀礀
to work independently, and highly oriented customer service skill with drive 琀漀 椀渀挀爀攀愀猀攀 刀伀䤀 愀渀搀 愀眀愀爀攀渀攀猀猀 琀漀 椀渀挀爀攀愀猀攀 爀攀瘀攀渀甀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Possess 焀甀愀氀椀琀礀 氀攀愀搀攀爀猀栀椀瀀Ⰰ 椀渀琀攀爀瀀攀爀猀漀渀愀氀Ⰰ 瀀爀漀戀氀攀洀 猀漀氀瘀椀渀最Ⰰ 琀椀洀攀 洀愀渀愀最攀洀攀渀琀Ⰰ 愀渀搀
multitasking skills. Work effectively and efficiently to satisfy company 最漀愀氀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
’95-13, Office 365 (Word, Excel, 倀漀眀攀爀倀漀椀渀琀Ⰰ 䄀挀挀攀猀猀Ⰰ 倀甀戀氀椀猀栀攀爀Ⰰ 䘀爀漀渀琀倀愀最攀Ⰰ 嘀椀猀椀漀Ⰰ 愀渀搀 伀渀攀一漀琀攀⤀ 圀漀爀欀猀Ⰰ 倀爀漀樀攀挀琀
(Server), SharePoint, Word Perfect, Adobe Photoshop, Acrobat (Reader), Device 䐀爀椀瘀攀爀猀Ⰰ 一漀爀琀漀渀 ⠀匀礀洀愀渀琀攀挀⤀ 䜀栀漀猀琀Ⰰ 匀儀䰀 愀渀搀 匀儀䰀 匀攀爀瘀攀爀Ⰰ 䰀漀琀甀猀 匀洀愀爀琀 匀甀椀琀攀Ⰰ
Notes, Domino, MX Logic, VMware, SAP, Remedy Tracking (ITSM) Software ⠀䴀愀最椀挀⤀Ⰰ 䠀攀愀琀Ⰰ 倀攀爀攀最爀椀渀攀Ⰰ 倀䌀 䄀渀礀眀栀攀爀攀Ⰰ 一攀琀漀瀀椀愀Ⰰ 圀椀渀搀漀眀猀 刀攀洀漀琀攀 䐀攀猀欀琀漀瀀Ⰰ
Quicken, QuickBooks, Microsoft Virtual Private Networking, and the Internet ⠀䤀渀琀攀爀渀攀琀 䔀砀瀀氀漀爀攀爀Ⰰ 一攀琀猀挀愀瀀攀 一愀瘀椀最愀琀漀爀Ⰰ 夀愀栀漀漀 䈀爀漀眀猀攀爀Ⰰ 愀渀搀 䴀漀稀椀氀氀愀⤀ 䴀匀
Communicator 2005/7, Live Meeting 2007, and Microsoft Lync. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Extensive 挀漀洀瀀甀琀攀爀⼀猀攀爀瘀攀爀 爀攀瀀愀椀爀Ⰰ 挀漀渀猀琀爀甀挀琀椀漀渀Ⰰ 愀渀搀 甀瀀最爀愀搀攀 攀砀瀀攀爀椀攀渀挀攀 猀甀挀栀 愀猀
hardware, software, and configuration. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀⸀㈀㔀椀渀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
PROFESSIONAL EXPERIENCE: 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀ⴀ⸀㔀椀渀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀吀愀琀愀 䌀漀渀猀甀氀琀愀渀挀礀 匀攀爀瘀椀挀攀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> Milford, OHOctober 2011 October 2015Infrastructure 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㈀㬀
tab-stops:list .5in'> · 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Working as 挀漀渀猀甀氀琀愀渀琀 瘀椀愀 吀愀琀愀 昀漀爀 䜀䔀 䄀瘀椀愀琀椀漀渀 愀猀 愀 倀爀漀樀攀挀琀 䴀愀渀愀最攀爀 琀漀 挀漀漀爀搀椀渀愀琀攀
projects for various sites located around the globe to replace, upgrade, 琀爀愀渀猀昀攀爀 漀爀 椀渀猀琀愀氀氀 椀渀昀爀愀猀琀爀甀挀琀甀爀攀 ⠀圀䄀一 挀漀渀渀攀挀琀椀漀渀 甀瀀最爀愀搀攀猀Ⰰ 猀眀椀琀挀栀攀猀Ⰰ
routers, telepresence, servers, data center restructuring, Active Directory / 搀漀洀愀椀渀 洀椀最爀愀琀椀漀渀Ⰰ 椀搀攀渀琀椀琀礀 愀渀搀 愀挀挀攀猀猀 洀愀渀愀最攀洀攀渀琀 愀猀 眀攀氀氀 愀猀 猀漀昀琀眀愀爀攀
lifecycle (SDLC) execution as requested by stakeholders. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㈀㬀
tab-stops:list .5in'> · 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Responsible 昀漀爀 愀氀氀 搀甀琀椀攀猀 漀昀 倀爀漀樀攀挀琀 䴀愀渀愀最攀爀 椀渀挀氀甀搀椀渀最 挀漀漀爀搀椀渀愀琀椀渀最 猀琀愀欀攀栀漀氀搀攀爀猀Ⰰ
creation of project charters and project plans, creation of WBS, report 昀爀攀焀甀攀渀挀礀 愀渀搀 最攀渀攀爀愀琀椀漀渀 琀漀 愀氀氀 猀琀愀欀攀栀漀氀搀攀爀猀 眀栀椀氀攀 挀漀漀爀搀椀渀愀琀椀渀最 瀀爀漀樀攀挀琀 琀攀愀洀Ⰰ
project information, vendor management, contract negotiation, risk 洀愀渀愀最攀洀攀渀琀Ⰰ 戀甀搀最攀琀 挀漀渀琀爀漀氀Ⰰ 猀挀栀攀搀甀氀攀 挀漀渀琀爀漀氀Ⰰ 猀挀漀瀀攀 挀漀渀琀爀漀氀Ⰰ 愀渀搀 椀渀琀攀爀瘀攀渀琀椀漀渀
where necessary to guide projects into the proper direction, execution, and 挀漀洀瀀氀攀琀椀漀渀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀 氀攀瘀攀氀 氀昀漀㈀㬀
tab-stops:list .5in'> · 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Work within 最甀椀搀攀氀椀渀攀猀 愀渀搀 猀攀挀甀爀椀琀礀 琀栀愀琀 愀搀栀攀爀攀 琀漀 猀琀爀椀挀琀 瀀漀氀椀挀椀攀猀 漀昀 䤀渀琀攀爀渀愀琀椀漀渀愀氀
Traffic in Arms Regulation (ITAR). 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Manager 氀攀瘀攀氀 愀甀琀栀漀爀椀琀礀 眀椀琀栀 甀瀀 琀漀 㐀 搀椀爀攀挀琀 爀攀瀀漀爀琀猀Ⰰ 愀猀猀椀猀琀椀渀最 眀椀琀栀 搀愀礀 琀漀 搀愀礀
onboarding/security coordination, training, discipline, and offboarding. 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Conduct and 愀琀琀攀渀搀 洀攀攀琀椀渀最猀 琀漀 挀爀攀愀琀攀⼀爀攀瘀椀攀眀 渀攀眀 瀀爀漀挀攀搀甀爀攀猀Ⰰ 瀀爀漀挀攀猀猀 挀漀氀氀攀挀琀攀搀 搀愀琀愀Ⰰ 愀渀搀
perform knowledge transfer 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀 ⸀㔀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㔀 氀攀瘀攀氀 氀昀漀㌀㬀
tab-stops:list .5in'>· 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀 ⸀㔀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㐀 氀攀瘀攀氀 氀昀漀㔀㬀
tab-stops:list .5in'>· 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㐀 氀攀瘀攀氀 氀昀漀㔀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Manufacturing 倀爀漀挀攀猀猀 倀氀愀渀渀攀爀 眀椀琀栀 搀甀琀椀攀猀 漀昀 挀漀渀昀椀爀洀愀琀椀漀渀 漀昀 挀漀爀爀攀挀琀 琀爀愀渀猀昀攀爀 ⼀ 漀爀搀攀爀 漀昀
assembly, and release into production environment. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䌀漀洀瀀甀䌀漀洀 䤀渀挀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-bidi-font-family:Arial'>. Dallas, TXMay 2008 March 2011 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㘀 氀攀瘀攀氀 氀昀漀㘀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Working as 挀漀渀猀甀氀琀愀渀琀 瘀椀愀 䌀漀洀瀀甀䌀漀洀 昀漀爀 吀栀攀 一椀攀氀猀攀渀 䌀漀洀瀀愀渀礀 ⠀㰀戀㸀㰀椀㸀䌀栀椀挀愀最漀 漀昀昀椀挀攀㰀⼀椀㸀㰀⼀戀㸀⤀
to handle desktop support and networking for over 400 in-house users as well 愀猀 愀渀 愀瀀瀀爀漀砀椀洀愀琀攀 㔀 洀漀戀椀氀攀 甀猀攀爀猀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㘀 氀攀瘀攀氀 氀昀漀㘀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Responsible 昀漀爀 琀栀攀 愀搀洀椀渀椀猀琀爀愀琀椀漀渀 愀渀搀⼀漀爀 猀甀瀀瀀漀爀琀 漀昀 琀栀攀 䌀栀椀挀愀最漀 漀昀昀椀挀攀 䤀渀昀爀愀猀琀爀甀挀琀甀爀攀Ⰰ
including its local and wide area networks, servers and client devices, and 琀栀攀 漀瀀攀爀愀琀椀渀最 猀礀猀琀攀洀猀 愀渀搀 搀愀琀愀戀愀猀攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㘀 氀攀瘀攀氀 氀昀漀㘀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Log and 爀攀猀瀀漀渀搀 琀漀 椀猀猀甀攀猀 最攀渀攀爀愀琀攀搀 戀礀 甀猀攀爀猀 愀渀搀 一椀攀氀猀攀渀 匀攀爀瘀椀挀攀 䐀攀猀欀 椀渀 栀攀氀瀀 琀椀挀欀攀琀猀
queues under Remedy, HEAT, and CCM.net. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㘀 氀攀瘀攀氀 氀昀漀㘀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Lead in 瘀愀爀椀漀甀猀 瀀爀漀樀攀挀琀猀Ⰰ 猀挀栀攀搀甀氀椀渀最Ⰰ 攀砀攀挀甀琀椀渀最Ⰰ 愀渀搀 挀漀渀琀爀漀氀氀椀渀最 愀氀氀 愀猀瀀攀挀琀猀 漀昀 琀栀攀
projects. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㤀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㘀 氀攀瘀攀氀 氀昀漀㘀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"'>Various 渀攀琀眀漀爀欀 愀搀洀椀渀 搀甀琀椀攀猀 昀漀爀 ㈀㔀 猀攀爀瘀攀爀 椀渀 栀漀甀猀攀 搀愀琀愀 挀攀渀琀攀爀 琀栀愀琀 椀渀挀氀甀搀攀搀
responsibility for server replacement, building, maintenance as well as 戀愀挀欀甀瀀 愀搀洀椀渀 爀漀氀攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀 椀渀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㘀 氀攀瘀攀氀 氀昀漀㘀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㜀⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> Respond to and complete issues that adhere to contracted 匀䰀䄀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀ᤀ㰠⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀 椀渀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㘀 氀攀瘀攀氀 氀昀漀㘀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㜀⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> Maintained vendor management relationship with Xerox to 洀愀椀渀琀愀椀渀 挀漀渀琀爀愀挀琀攀搀 瀀爀椀渀琀攀爀猀 愀渀搀 挀漀瀀椀攀爀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀 椀渀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㘀 氀攀瘀攀氀 氀昀漀㘀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㜀⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> Primary contact for high level executive support. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Technologies 甀猀攀搀㨀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-bidi-font-family:Arial'> Hands on repair of Workstations ⠀搀攀猀欀琀漀瀀⼀氀愀瀀琀漀瀀⤀Ⰰ 匀攀爀瘀攀爀猀Ⰰ 倀䌀 倀愀爀琀 琀爀漀甀戀氀攀猀栀漀漀琀椀渀最Ⰰ 甀瀀最爀愀搀椀渀最Ⰰ 愀渀搀
replacement, Operating system loads Windows 2000/3/8 (server), XP, Vista, and 圀椀渀搀漀眀猀 㜀⸀ 䌀䤀吀刀䤀堀 愀搀洀椀渀椀猀琀爀愀琀椀漀渀 愀渀搀 猀甀瀀瀀漀爀琀⸀ 匀漀昀琀眀愀爀攀 氀漀愀搀猀 愀渀搀 猀甀瀀瀀漀爀琀
including, Office 2003/7/10 (Word, Excel, PowerPoint, Access, Publisher, FrontPage, 嘀椀猀椀漀Ⰰ 伀渀攀一漀琀攀⤀ 圀漀爀欀猀Ⰰ 倀爀漀樀攀挀琀Ⰰ 䔀砀挀栀愀渀最攀 ⠀匀攀爀瘀攀爀⤀Ⰰ 圀漀爀搀 倀攀爀昀攀挀琀Ⰰ 䴀椀挀爀漀猀漀昀琀
CRM, Adobe Photoshop, Acrobat (Reader), Device Drivers, Norton Ghost ⠀䔀砀瀀氀漀爀攀爀⤀Ⰰ 匀礀洀愀渀琀攀挀 䄀渀琀椀ⴀ嘀椀爀甀猀Ⰰ 匀礀洀愀渀琀攀挀 䔀渀搀瀀漀椀渀琀 倀爀漀琀攀挀琀椀漀渀Ⰰ 愀渀搀 䴀挀䄀昀攀攀
Anti-Virus, Remote Desktop, Microsoft, Cisco, and Checkpoint VPN, L2TP, FTP ⠀䘀椀氀攀稀椀氀氀愀 ☀愀洀瀀㬀 䌀甀琀攀䘀吀倀⤀Ⰰ 䘀椀爀攀眀愀氀氀 䌀漀渀昀椀最甀爀愀琀椀漀渀Ⰰ 䌀椀猀挀漀 猀眀椀琀挀栀 愀渀搀 爀漀甀琀攀爀
configuration. Microsoft Live Meeting 2007, Communicator 2005/7 (Chat and 嘀漀䤀倀 瀀栀漀渀攀 猀甀瀀瀀漀爀琀⤀Ⰰ 愀渀搀 琀栀攀 䤀渀琀攀爀渀攀琀 ⠀䤀渀琀攀爀渀攀琀 䔀砀瀀氀漀爀攀爀Ⰰ 一攀琀猀挀愀瀀攀 一愀瘀椀最愀琀漀爀Ⰰ
Yahoo Browser, Apple Safari, Google Chrome and Mozilla Firefox). VERITAS 戀愀挀欀甀瀀 猀漀昀琀眀愀爀攀 眀椀琀栀 䠀倀 唀氀琀爀椀甀洀㌀ 琀愀瀀攀 洀愀最愀稀椀渀攀⸀ 䌀爀攀愀琀攀搀 愀渀搀 椀洀瀀氀攀洀攀渀琀 渀攀眀
procedures. Responsible for anti-virus updates and rollouts as well. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀倀漀猀攀渀ⴀ刀漀戀戀椀渀猀 匀挀栀漀漀氀 䐀椀猀琀爀椀挀琀 㐀㌀ 㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt'>½ - Posen, ILOctober 2007 – May 2008 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䄀搀甀氀琀 䔀搀甀挀愀琀椀漀渀 䌀漀洀瀀甀琀攀爀 䤀渀猀琀爀甀挀琀漀爀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Created 䰀攀猀猀漀渀 瀀氀愀渀猀 昀漀爀 挀氀愀猀猀 漀昀 愀瀀瀀爀漀砀椀洀愀琀攀氀礀 ⴀ㔀 猀琀甀搀攀渀琀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀 椀渀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㌀ 氀攀瘀攀氀 氀昀漀㜀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㜀⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀 椀渀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㌀ 氀攀瘀攀氀 氀昀漀㜀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㜀⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀 椀渀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㌀ 氀攀瘀攀氀 氀昀漀㜀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㜀⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀 椀渀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㌀ 氀攀瘀攀氀 氀昀漀㜀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㜀⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀吀攀挀栀渀漀氀漀最椀攀猀 唀猀攀搀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>: Windows XP, 圀椀渀搀漀眀猀 一攀琀眀漀爀欀椀渀最Ⰰ 圀椀渀搀漀眀猀 䔀砀瀀氀漀爀攀爀Ⰰ 䴀椀挀爀漀猀漀昀琀 䤀渀琀攀爀渀攀琀 䔀砀瀀氀漀爀攀爀 瘀⸀㘀 愀渀搀 㜀⸀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀㬀琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀㬀琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀㬀琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀䔀搀甀挀愀琀椀漀渀㨀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀㬀琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀刀攀戀甀猀 䈀甀猀椀渀攀猀猀 匀漀氀甀琀椀漀渀猀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> Cincinnati, OH 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀倀䴀倀 䌀攀爀琀椀昀椀挀愀琀椀漀渀 䔀砀愀洀 倀爀攀瀀愀爀愀琀椀漀渀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀
July 2015 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
ITT Technical Institute– Orland Park, IL 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䈀愀挀栀攀氀漀爀 漀昀 䄀瀀瀀氀椀攀搀 匀挀椀攀渀挀攀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀✀㸀ጀ†㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀吀攀挀栀渀椀挀愀氀 倀爀漀樀攀挀琀 䴀愀渀愀最攀洀攀渀琀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀 ☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀
March 2009 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Microhard Technologies Incorporated– 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䌀漀洀瀀吀椀愀 䄀⬀ 䠀愀爀搀眀愀爀攀 䌀攀爀琀椀昀椀挀愀琀椀漀渀 䌀氀愀猀猀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀
August 2002 to September 2002CompTia Network + Certification Class 匀攀瀀琀攀洀戀攀爀 ㈀ ㈀ 琀漀 伀挀琀漀戀攀爀 ㈀ ㈀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
ITT Technical Institute– 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䄀猀猀漀挀椀愀琀攀 漀昀 䄀瀀瀀氀椀攀搀 匀挀椀攀渀挀攀 䐀攀最爀攀攀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
10.0pt'>– 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀㌀⸀㔀瀀琀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
| 㰀⼀琀爀㸀