Addressed customer questions and਀  挀漀渀挀攀爀渀猀 爀攀最愀爀搀椀渀最 洀愀椀渀琀攀渀愀渀挀攀 愀渀搀 爀攀瀀愀椀爀猀⸀䄀琀琀攀渀搀攀搀 挀漀渀琀椀渀甀椀渀最 攀搀甀挀愀琀椀漀渀 classes to increase knowledge of plumbing, electrical installation,਀  昀漀甀渀搀愀琀椀漀渀猀Ⰰ 挀攀洀攀渀琀Ⰰ 戀爀椀挀欀Ⰰ 眀攀愀琀栀攀爀椀稀愀琀椀漀渀Ⰰ 眀漀漀搀 愀渀搀 挀漀渀猀琀爀甀挀琀椀漀渀⸀䈀爀椀攀昀攀搀 customers on proper care and routine maintenance of newly repaired਀  猀礀猀琀攀洀猀⸀䈀甀椀氀琀 欀椀琀挀栀攀渀 挀愀戀椀渀攀琀猀Ⰰ 洀攀攀琀椀渀最 漀爀 攀砀挀攀攀搀椀渀最 挀甀猀琀漀洀攀爀猀✀ specifications.Constructed custom staircases, including partial flights and਀  挀椀爀挀甀氀愀爀 猀琀愀椀爀挀愀猀攀猀⸀䌀漀渀猀琀爀甀挀琀攀搀 眀栀攀攀氀挀栀愀椀爀ⴀ愀挀挀攀猀猀椀戀氀攀 爀愀洀瀀猀 愀渀搀 栀愀渀搀爀愀椀氀猀Ⰰ stress testing all construction to bear up to ____% of intended load.Developed਀  爀攀最椀漀渀愀氀 猀瀀攀挀椀愀氀琀礀 眀椀琀栀 猀琀攀攀氀 昀爀愀洀攀眀漀爀欀猀Ⰰ 昀椀戀攀爀最氀愀猀猀Ⰰ 爀漀漀昀椀渀最Ⰰ 愀渀搀 siding.Developed skill in problem diagnosis and solution, maintaining average਀  爀攀瀀愀椀爀 琀椀洀攀 琀漀 眀椀琀栀椀渀 开开开─ 漀昀 洀愀猀琀攀爀 琀攀挀栀渀椀挀椀愀渀✀猀 攀猀琀椀洀愀琀攀⸀䐀椀爀攀挀琀攀搀 氀愀戀漀爀 relations resulting in eight years without a labor stoppage.Ensured਀  椀渀搀甀猀琀爀椀愀氀 猀愀昀攀琀礀 挀漀洀瀀氀椀愀渀挀攀 琀漀 愀挀栀椀攀瘀攀 愀 开开开─ 爀攀搀甀挀琀椀漀渀 椀渀 injuries.Estimated project costs and used actual costs to refine computerized਀  攀猀琀椀洀愀琀椀渀最 洀漀搀攀氀⸀䔀瘀愀氀甀愀琀攀搀 樀甀渀椀漀爀 猀攀爀瘀椀挀攀 琀攀挀栀渀椀挀椀愀渀猀 琀漀 爀攀挀漀洀洀攀渀搀 昀甀爀琀栀攀爀 琀爀愀椀渀椀渀最 courses.Formalized safety checklist to ensure complete review of automotive਀  猀礀猀琀攀洀猀⸀䘀漀爀洀愀氀椀稀攀搀 猀愀昀攀琀礀 猀琀愀渀搀愀爀搀猀 愀渀搀 瀀爀漀挀攀搀甀爀攀猀 琀漀 搀攀瘀攀氀漀瀀 渀攀眀 眀漀爀欀攀爀 safety orientation classes. Hosted and attended seminars and trade shows to਀  洀漀渀椀琀漀爀 挀漀渀猀琀爀甀挀琀椀漀渀 椀渀搀甀猀琀爀礀 琀爀攀渀搀猀⸀䤀洀瀀氀攀洀攀渀琀攀搀 挀漀洀瀀甀琀攀爀ⴀ戀愀猀攀搀 瀀爀漀樀攀挀琀 management system; trained general contractor and construction manager on਀  挀漀洀瀀甀琀攀爀 甀猀攀⸀䤀洀瀀氀攀洀攀渀琀攀搀 挀漀洀瀀甀琀攀爀椀稀攀搀 搀椀愀最渀漀猀琀椀挀 琀漀漀氀猀 琀漀 瘀攀爀椀昀礀 椀渀椀琀椀愀氀 problem determination.Installed doors, windows and frames, including thorough਀  琀攀猀琀椀渀最 琀漀 攀渀猀甀爀攀 愀椀爀琀椀最栀琀 猀攀愀氀椀渀最⸀䤀渀猀琀愀氀氀攀搀 洀愀樀漀爀 愀瀀瀀氀椀愀渀挀攀猀 愀挀挀漀爀搀椀渀最 琀漀 specifications and technical manuals.Institutionalized customer satisfaction਀  猀甀爀瘀攀礀猀 愀渀搀 甀猀攀搀 搀愀琀愀 琀漀 爀攀眀愀爀搀 愀挀栀椀攀瘀攀爀猀 愀渀搀 攀砀瀀氀漀爀攀 漀瀀瀀漀爀琀甀渀椀琀椀攀猀 昀漀爀 higher quality service.Maintained a customer comeback rate of _% - no repeat਀  瘀椀猀椀琀猀 昀漀爀 琀栀攀 猀愀洀攀 洀攀挀栀愀渀椀挀愀氀 瀀爀漀戀氀攀洀 ⴀ 搀甀爀椀渀最 攀渀琀椀爀攀 琀攀渀甀爀攀⸀䴀愀椀渀琀愀椀渀攀搀 record of accomplishment for quality work and effective project਀  洀愀渀愀最攀洀攀渀琀Ⰰ搀攀氀椀瘀攀爀椀渀最 开开开─ 漀昀 瀀爀漀樀攀挀琀猀 漀渀 琀椀洀攀 愀渀搀 眀椀琀栀椀渀 戀甀搀最攀琀⸀䴀愀渀愀最攀搀 value-engineering process with client to ensure modifications to project਀  猀瀀攀挀椀昀椀挀愀琀椀漀渀猀 挀漀渀琀椀渀甀攀搀 琀漀 洀攀攀琀 瀀爀漀樀攀挀琀 最漀愀氀猀 愀渀搀 挀氀椀攀渀琀 expectations.Manually drafted specification drawings for inclusion in਀  搀眀攀氀氀椀渀最✀猀 攀氀攀挀琀爀椀挀愀氀 爀攀挀漀爀搀猀⸀䴀攀渀琀漀爀攀搀 愀瀀瀀爀攀渀琀椀挀攀猀 愀渀搀 愀猀猀椀猀琀愀渀琀猀 漀渀 猀愀昀攀琀礀 and tool care procedures.Met with apprentice workers to monitor progress and਀  椀搀攀渀琀椀昀礀 猀欀椀氀氀猀 琀漀 椀洀瀀爀漀瘀攀⸀䴀攀琀 眀椀琀栀 挀甀猀琀漀洀攀爀猀 琀漀 搀攀琀攀爀洀椀渀攀 攀砀瀀攀挀琀愀琀椀漀渀猀 愀渀搀 followed up to measure satisfaction levels.Motivated technicians to high਀  氀攀瘀攀氀猀 漀昀 瀀爀漀昀攀猀猀椀漀渀愀氀椀猀洀 愀渀搀 攀砀瀀攀爀琀椀猀攀 琀栀爀漀甀最栀 爀攀眀愀爀搀猀 愀渀搀 recognition.Perfected skill with manual and power tools to ensure repair਀  攀昀昀椀挀椀攀渀挀礀⸀倀攀爀昀漀爀洀攀搀 昀漀氀氀漀眀ⴀ甀瀀 挀甀猀琀漀洀攀爀 猀愀琀椀猀昀愀挀琀椀漀渀 爀攀瘀椀攀眀猀 琀漀 椀搀攀渀琀椀昀礀 opportunities to improve services or procedures.Progressive use of਀  琀攀挀栀渀漀氀漀最礀Ⰰ 椀渀挀氀甀搀椀渀最 甀猀攀 漀昀 挀漀洀瀀甀琀攀爀 洀漀搀攀氀猀 琀漀 瀀爀攀瀀愀爀攀 搀攀琀愀椀氀攀搀 戀椀搀猀 昀漀爀 client review.Promoted comprehensive safety program, reducing insurance costs਀  戀礀 开开开─⸀刀攀挀攀椀瘀攀搀 渀甀洀攀爀漀甀猀 愀挀挀漀氀愀搀攀猀 昀爀漀洀 挀氀椀攀渀琀猀 昀漀爀 猀甀瀀攀爀椀漀爀 眀漀爀欀洀愀渀猀栀椀瀀⸀刀攀挀攀椀瘀攀搀 the "Top Technician" award ___ years in a row.Researched latest਀  琀漀漀氀猀 愀渀搀 琀攀挀栀渀椀焀甀攀猀 琀漀 椀搀攀渀琀椀昀礀 愀渀搀 椀洀瀀氀攀洀攀渀琀 琀椀洀攀猀愀瘀椀渀最 improvements.Routinely completed maintenance tasks ___% faster than industry਀  愀瘀攀爀愀最攀⸀吀攀猀琀攀搀 瘀漀氀琀愀最攀Ⰰ 爀攀猀椀猀琀愀渀挀攀Ⰰ 愀渀搀 瀀栀愀猀攀 愀渀最氀攀 椀渀 挀椀爀挀甀椀琀猀Ⰰ 甀猀椀渀最 voltmeters, ohmmeters, and phase rotation indicators to ensure safety upon਀  樀漀戀 挀漀洀瀀氀攀琀椀漀渀⸀吀爀愀椀渀攀搀 猀攀爀瘀椀挀攀 眀爀椀琀攀爀猀 漀渀 甀瀀搀愀琀攀搀 爀攀瀀愀椀爀 瀀爀漀挀攀搀甀爀攀猀 愀渀搀 渀攀眀 component systems.