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਀    㰀⼀琀搀㸀 ਀  㰀⼀琀愀戀氀攀㸀

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਀  㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀　 挀攀氀氀猀瀀愀挀椀渀最㴀　 挀攀氀氀瀀愀搀搀椀渀最㴀　 眀椀搀琀栀㴀∀㄀　　─∀ style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:਀   　椀渀 　椀渀 　椀渀 　椀渀✀㸀

਀ 㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀　㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀 ਀ 㰀⼀琀爀㸀

਀  㰀搀椀瘀㸀㰀瀀爀攀㸀刀伀䈀䤀一 䴀⸀ 䬀䔀匀匀䰀䔀一㰀戀爀㸀 (603) 583-5113 s rkesslen@comast.net ਀匀唀䴀䴀䄀刀夀 伀䘀 匀䬀䤀䰀䰀匀㨀㰀戀爀㸀 · Quality Assurance / Testing ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀 䌀漀渀琀攀渀琀 䴀愀渀愀最攀洀攀渀琀㰀戀爀㸀 · Technical Writer / Documentation ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀戀爀㸀 Training ਀倀刀伀䘀䔀匀匀䤀伀一䄀䰀 䔀堀倀䔀刀䤀䔀一䌀䔀㨀㰀戀爀㸀 September 2004 ਀琀漀 倀爀攀猀攀渀琀㰀戀爀㸀 NORTHEAST REHABILITATION HOSPITAL, Salem, NH ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀戀爀㸀 December 2011 to Present ਀䤀渀琀爀愀渀攀琀⼀䤀渀琀攀爀渀攀琀 匀甀瀀瀀漀爀琀㰀戀爀㸀 · Maintain intranet and internet for hospital. Update and add policies and procedures to their intranet ਀甀琀椀氀椀稀椀渀最 䐀爀攀愀洀眀攀愀瘀攀爀 愀渀搀 甀瀀搀愀琀攀 椀渀琀攀爀渀攀琀 猀椀琀攀 甀琀氀椀稀椀渀最 䴀椀挀爀漀猀漀昀琀 䘀爀漀渀琀倀愀最攀⸀㰀戀爀㸀 Periodically update search engine for intranet utilizing Zoom Search Engine Indexer. ਀䐀唀刀䬀䔀䔀 倀䔀刀匀伀一一䔀䰀Ⰰ 一漀爀琀栀 䠀愀洀瀀琀漀渀Ⰰ 一䠀㰀戀爀㸀 June 2011 to May 2015 ਀匀漀昀琀眀愀爀攀 吀爀愀椀渀攀爀㰀戀爀㸀 · Conduct one-on-one and group training sessions on the Microsoft Office suite – Word, Excel, PowerPoint, ਀䄀挀挀攀猀猀Ⰰ 伀甀琀氀漀漀欀 愀渀搀 倀甀戀氀椀猀栀攀爀⸀ 䌀氀愀猀猀攀猀 愀氀猀漀 椀渀挀氀甀搀攀 䤀渀琀爀漀搀甀挀琀椀漀渀 琀漀 圀椀渀搀漀眀猀Ⰰ 䤀渀琀攀爀渀攀琀Ⰰ 䤀渀琀爀漀搀甀挀琀椀漀渀 琀漀㰀戀爀㸀 Social Media and QuickBooks. ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀 䐀攀瘀攀氀漀瀀攀搀 匀漀挀椀愀氀 䴀攀搀椀愀 愀渀搀 伀甀琀氀漀漀欀 挀漀甀爀猀攀猀⸀㰀戀爀㸀 THE INTEGRATED SOLUTION GROUP, INC., Woburn, MA ਀䨀甀渀攀 ㈀　　㤀 琀漀 䐀攀挀攀洀戀攀爀 ㈀　㄀㄀㰀戀爀㸀 Technical Consulting – Quality Assurance/ Software Tester, Technical Writer, Report Writer, Trainer ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀 䐀攀瘀攀氀漀瀀攀搀 琀攀挀栀渀椀挀愀氀 䔀渀搀 唀猀攀爀 䜀甀椀搀攀猀 昀漀爀 瘀愀爀椀漀甀猀 猀漀昀琀眀愀爀攀 搀攀瘀攀氀漀瀀洀攀渀琀 瀀爀漀樀攀挀琀猀⸀㰀戀爀㸀 · Database development in Microsoft Access including forms, reports, queries and integration with ਀䴀椀挀爀漀猀漀昀琀 䔀砀挀攀氀 眀椀琀栀 嘀䈀 䄀挀挀攀猀猀 瀀爀漀最爀愀洀洀椀渀最⸀㰀戀爀㸀 · Performed Quality Assurance on a variety of web interfaces and windows-based products which included ਀挀爀攀愀琀椀渀最 愀 琀攀猀琀 瀀氀愀渀Ⰰ 琀攀猀琀椀渀最Ⰰ 搀漀挀甀洀攀渀琀愀琀椀漀渀 愀渀搀 攀渀搀ⴀ甀猀攀爀 琀爀愀椀渀椀渀最⸀㰀戀爀㸀 · Responsible for content management and upload via a content management system developed for the ਀挀氀椀攀渀琀⸀㰀戀爀㸀 · On-site and telephone training ਀䤀渀搀攀瀀攀渀搀攀渀琀 䌀漀渀琀爀愀挀琀猀 椀渀挀氀甀搀攀㨀㰀戀爀㸀 · ਀匀攀瘀攀爀愀氀 眀攀戀 搀攀猀椀最渀 瀀爀漀樀攀挀琀猀 甀琀椀氀椀稀椀渀最 䐀爀攀愀洀眀攀愀瘀攀爀 愀渀搀 䄀爀琀椀猀琀攀攀爀⸀㰀戀爀㸀 · Automated a landscaper’s billing system utlizing MS Access ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀 䄀甀琀漀洀愀琀攀搀 愀渀 椀渀猀甀爀愀渀挀攀 愀最攀渀琀ᤀ猠 挀甀猀琀漀洀攀爀 琀爀愀挀欀椀渀最 猀礀猀琀攀洀 甀琀氀椀氀稀椀渀最 䴀匀 䄀挀挀攀猀猀㰀戀爀㸀 · Designed and distributed brochures, flyers and business cards ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀 䰀漀最漀 搀攀猀椀最渀㰀戀爀㸀 June 1997 ਀琀漀 匀攀瀀琀攀洀戀攀爀 ㈀　　　㰀戀爀㸀 THE INTEGRATED SOLUTION GROUP, INC., Woburn, MA ਀䤀吀 䌀漀渀猀甀氀琀愀渀琀㰀戀爀㸀 Contracts included: ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀 䐀攀瘀攀氀漀瀀攀搀 愀 瀀爀漀最爀愀洀 椀渀 䴀椀挀爀漀猀漀昀琀 䄀挀挀攀猀猀 琀栀愀琀 愀甀琀漀洀愀琀攀搀 琀栀攀 爀攀琀甀爀渀 瀀爀漀挀攀猀猀 昀漀爀 愀 猀栀漀攀 挀漀洀瀀愀渀礀 眀栀椀挀栀㰀戀爀㸀 encompassed the entire process from entering the return authorization to recording and tracking receipt ਀漀昀 琀栀攀 爀攀琀甀爀渀攀搀 最漀漀搀猀 愀渀搀 椀猀猀甀椀渀最 琀栀攀 爀攀昀甀渀搀⸀㰀戀爀㸀 · Designed course material and trained on all Microsoft products including Windows, Word, Excel and ਀倀漀眀攀爀瀀漀椀渀琀⸀ 吀爀愀椀渀椀渀最 挀漀渀搀甀挀琀攀搀 椀渀 愀 挀氀愀猀猀 爀漀漀洀 攀渀瘀椀爀漀渀洀攀渀琀 愀渀搀 漀渀攀ⴀ漀渀ⴀ漀渀攀⸀㰀戀爀㸀 · Website design, maintenance and support. Websites developed in Microsoft Frontpage. ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀 圀爀漀琀攀 琀攀挀栀渀椀挀愀氀 攀渀搀ⴀ甀猀攀爀 洀愀渀甀愀氀猀 昀漀爀 愀 瘀愀爀椀攀琀礀 漀昀 挀氀椀攀渀琀猀⸀㰀戀爀㸀 · On-site assistance in software support and one-on-one training as needed. ਀匀伀䘀吀圀䄀刀䔀㨀㰀戀爀㸀 Microsoft Office 2013 - Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Publisher, Microsoft ਀伀甀琀氀漀漀欀Ⰰ 䴀椀挀爀漀猀漀昀琀 䄀挀挀攀猀猀Ⰰ 䴀椀挀爀漀猀漀昀琀 䘀爀漀渀琀倀愀最攀 ㈀　　㌀Ⰰ 匀儀䰀 匀攀爀瘀攀爀 ㈀　　㔀Ⰰ 匀儀䰀 匀攀爀瘀攀爀 ㈀　　㠀Ⰰ 嘀椀猀甀愀氀 匀琀甀搀椀漀 ㈀　　㠀Ⰰ㰀戀爀㸀 Dreamweaver, HTML editors, Visual Source Safe, SnagIt, Adobe Reader, Adobe Acrobat, ScrumWorks, Jira, ਀儀甀椀挀欀䈀漀漀欀猀 ㈀　㄀㌀㰀戀爀㸀 EDUCATION: University of Hartford, CT 1980-1984 ਀䈀⸀䄀⸀ 倀猀礀挀栀漀氀漀最礀Ⰰ 䴀椀渀漀爀 椀渀 䈀甀猀椀渀攀猀猀㰀戀爀㸀 September 2004 to Present ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀 圀攀戀 䐀攀瘀攀氀漀瀀洀攀渀琀㰀戀爀㸀 · Access Software Development (VBA) ਀  㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀洀猀漀ⴀ愀猀挀椀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀漀甀爀椀攀爀 一攀眀∀㬀 mso-hansi-font-family:"Courier New";mso-char-type:symbol;mso-symbol-font-family:਀  匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀 䌀甀猀琀漀洀攀爀 匀甀瀀瀀漀爀琀㰀戀爀㸀 · Report Writer ਀䤀吀 䌀伀一匀唀䰀吀䄀一吀Ⰰ 䔀砀攀琀攀爀Ⰰ 一䠀㰀⼀瀀爀攀㸀㰀⼀搀椀瘀㸀

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