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{mso-style-name:xslscreeningkb; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:15.0pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} p.xslsummarytable, li.xslsummarytable, div.xslsummarytable {mso-style-name:xslsummarytable; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} span.boldtext1 {mso-style-name:boldtext1; mso-style-unhide:no; font-weight:bold;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--> </head> <body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'> <div class=WordSection1> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>From:<span style='mso-tab-count:1'>                              </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>route@monster.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Sent:<span style='mso-tab-count:1'>                               </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Tuesday, December 22, 2015 8:03 AM<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>To:<span style='mso-tab-count:1'>                                   </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>hg@apeironinc.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Subject:<span style='mso-tab-count:1'>                          </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Please review this candidate for: osp<o:p></o:p></span></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <p class=MsoNormal><a name=top><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>This resume has been forwarded to you at the request of Monster User xapeix03 <o:p></o:p></span><!--OptionalMessage--><!--JobSeekerSummary--><!--HTMLRenderer--><!--ResumeInstructionalText--><!--Referral--><!--ContactInfo--></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <div> <p class=MsoNormal><span style='mso-bookmark:top'><strong><FirstName><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:black'>Charles</FirstName> <MiddleName /><LastName>Mauldin</LastName>&nbsp;</span></strong></span><span style='mso-bookmark:top'><b><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal><span style='mso-bookmark:top'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:black'>Last updated:</span></b></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; </span></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>01/15/13</span></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </div> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> <td style='padding:0in 0in 0in 0in'><span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> </table> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> <tr style='mso-yfti-irow:1'> <td style='border:none;border-top:solid #D4D4D4 1.0pt;mso-border-top-alt: solid #D4D4D4 .75pt;background:#FFFFCC;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 11.25pt 11.25pt 11.25pt 11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Job Title:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Rating:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Not Rated<o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Screening score:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Status:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Resume Received<o:p></o:p></span></span></p> </div> </td> <span style='mso-bookmark:top'></span> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div><Address1> <p class=MsoNormal><span style='mso-bookmark:top'><span style='font-size: 9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>130 TEAL PARK LN<br> </Address1><City>Madison</City>, <StateAbbrevMsg MessageID="294545">AL</StateAbbrevMsg>&nbsp;&nbsp;<PostalCode>35758<br> </PostalCode><CountryAbbrevMsg MessageID="294458">US<o:p></o:p></span></span></p> </CountryAbbrevMsg> <div> <p class=MsoNormal><span style='mso-bookmark:top'><strong><PhoneType MessageID="133625"><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Mobile</PhoneType>: </span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><Number>256-617-3673</Number> &nbsp;&nbsp;<br> </span></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="mailto:cmauldinjr@knology.net"><EmailAddress>cmauldinjr@knology.net</EmailAddress></a><o:p></o:p></span></p> </div> </div> </td> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'><!--ResumeEmailNavigationLinks--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Quick View Links:</span></strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width="100%" style='width:100.0%;mso-cellspacing:0in; mso-yfti-tbllook:1184;mso-table-lspace:2.25pt;mso-table-rspace:2.25pt; mso-table-anchor-vertical:paragraph;mso-table-anchor-horizontal:column; mso-table-left:left;mso-padding-alt:2.25pt 2.25pt 2.25pt 2.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#resume">Resume Section</a><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#summary">Summary Section</a><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 15.0pt 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Title--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:.75pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:.75pt'><a name=resume></a></td> <span style='mso-bookmark:resume'></span> <td width=470 colspan=2 style='width:352.5pt;padding:0in 0in 0in 0in; height:.75pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes;height:13.5pt'> <td width=180 style='width:135.0pt;background:#E5ECF3;padding:0in 0in 0in 0in; height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>RESUME</span></span></span><span style='mso-bookmark: resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td colspan=2 style='padding:0in 0in 0in 5.25pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span class=boldtext1><span style='font-size:8.5pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Resume Headline: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><ResumeTitle>Charles R Mauldin Jr's Resume<o:p></o:p></span></p> </ResumeTitle></td> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Resume Value: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><ResumeValue>kt6fx6a4s6isrvwv</ResumeValue>&nbsp;&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes;height:11.25pt'> <td style='border:none;border-top:solid #E5ECF3 1.0pt;mso-border-top-alt: solid #E5ECF3 .75pt;padding:0in 0in 0in 0in;height:11.25pt'></td> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Body--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 5.25pt'> <div> <div> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:3.5in; margin-bottom:.0001pt;text-indent:-135.0pt;line-height:99%;orphans:0; widows:0'><b><span style='font-size:24.0pt;line-height:99%'> <meta http-equiv=Content-Style-Type content="text/css"> &nbsp;</span></b><span style='font-size:24.0pt;line-height:99%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:3.5in; margin-bottom:.0001pt;text-indent:-135.0pt;line-height:99%;orphans:0; widows:0'><b><span style='font-size:24.0pt;line-height:99%'>Charles Mauldin</span></b><span style='font-size:24.0pt;line-height:99%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:225.0pt; margin-bottom:.0001pt;line-height:99%;orphans:0;widows:0'>&nbsp;<span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:3.0in; margin-bottom:.0001pt;text-indent:-1.0in;line-height:99%;orphans:0; widows:0'><b><span style='font-size:14.0pt;line-height:99%'>130 Teal Park Ln&nbsp;</span></b><span style='font-size:14.0pt;line-height:99%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-indent:2.0in;line-height: 99%;orphans:0;widows:0'><b><span style='font-size:14.0pt;line-height:99%'>Madison, Al 35758</span></b><span style='font-size:14.0pt;line-height:99%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:214.0pt; margin-bottom:.0001pt;text-indent:-79.0pt;line-height:99%;orphans:0; widows:0'><b><span style='font-size:14.0pt;line-height:99%'>Phone: 256-617-3673</span></b><span style='font-size:14.0pt;line-height:99%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:190.0pt; margin-bottom:.0001pt;text-indent:-82.0pt;line-height:99%;orphans:0; widows:0'><b><span style='font-size:14.0pt;line-height:99%'>E-Mail: cmauldinjr@knology.net</span></b><span style='font-size:14.0pt;line-height: 99%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:10.0pt;line-height:120%; font-family:"Cambria","serif";mso-bidi-font-family:Arial;color:#595959'>&nbsp;</span><span style='font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:10.0pt;line-height:120%; font-family:"Cambria","serif";mso-bidi-font-family:Arial;color:#595959'>&nbsp;</span><span style='font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;text-align:justify;line-height:120%'><span style='font-size:20.0pt; line-height:120%;color:#595959'>&nbsp;</span><span style='font-size:20.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;text-align:justify;line-height:120%'><span style='font-size:20.0pt; line-height:120%;color:#595959'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b><u><span style='font-size:16.0pt;line-height:120%;color:#595959'>PROFESSIONAL OVERVIEW</span></u></b><span style='font-size:20.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%; color:#595959'>Dedicated business professional with a versatile administrative skill set developed through a variety of experience in many areas during the last 17 years.</span></b><span style='font-size:16.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%; color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height: 120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%; color:#595959'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;text-indent:135.0pt;line-height:120%'><b><span style='font-size:16.0pt; line-height:120%;color:#595959'>&nbsp; <u>SELECTED SKILLS</u></span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; EXCEL&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WINDOWS</span></b><span style='font-size:14.0pt;line-height:120%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WORD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LOTUS NOTES</span></b><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OUTLOOK</span></b><span style='font-size:14.0pt;line-height:120%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height: 120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height: 120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><u><span style='font-size:16.0pt;line-height:120%;color:#595959'>EXPERIENCE</span></u></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>KNOLOGY/W.OW.- BUSINESS COORDINATOR</span></b><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>FEBRUARY 2010- OCTOBER 2012</span></b><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Job is being eliminated after W.O.W. Cable purchased Knology. </span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Assist the Business Manager in all business management activities to include but not limited to: </span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Reviewing and resolving escalated customer issues</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Customer and house database maintenance </span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Billing system audits </span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Operation activity reports </span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Scheduling and distribution </span><span style='font-size: 14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Redstone Arsenal Contracts</span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Billing and paying invoices for Vendor companies</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Sales/marketing reports </span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>EFTS accounts and file maintenance</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Local Davison IT employee for minor troubleshooting issues </span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Other filing and administrative support as needed</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>KNOLOGY- CONSTRUCTION COORDINATOR</span></b><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>AUGUST 2005- FEBRUARY 2010</span></b><span style='font-size:14.0pt;line-height:120%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for coordination of all activities related to construction projects including placement of aerial and underground fiber and coax, splicing of fiber and coax cable, placement of power supplies, and tracking the permitting required for each.</span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>MDU's Responsible for the coordination of all activities in a given system. This includes both Aerial and Underground work, from the existing system into the premises.</span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Line Extensions  Responsible for the coordination of all activities related to the construction of all Line Extensions in the assigned system. This is for Aerial and or Underground extensions.</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Coordinated road widening projects, including local municipality rebuilds/relocations.</span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Assured policies and practices were effectively implemented by construction personnel.</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Prepared and submitted inventory of hardware and equipment to be used.</span><span style='font-size:14.0pt;line-height:120%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Planned and organized workflow of contractors and resolved any problems and/or delays.</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Reviewed invoices from contracting firms and ensured proper utilization of company material.</span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Coordinated make ready, pole applications, permits, and design changes. </span><span style='font-size:14.0pt;line-height:120%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Ensured customer satisfaction in regards to property damage, and resolved any escalated customer complaints.</span><span style='font-size: 14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Upkeep and administration of National Joint Use Notification System (NJUNS).</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Administration, Quality Control, and oversight of Project Authorization Request Tracking projects for the division.</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for house database maintenance for billing system.</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height: 120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>KNOLOGY- DISPATCH SUPERVISOR</span></b><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>JUNE 1999- AUGUST 2005</span></b><span style='font-size:14.0pt;line-height:120%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Job was eliminated due to centralization of dispatch department to corporate call center.</span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Supervised a team from 4-7 dispatchers</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Established performance goals, provided performance reviews, and supported a team and individual employee development.</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for team members work schedules and time cards.</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for the day-to-day leadership. </span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Training and development of Team Members.</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for scheduling the route for installers and service technicians.</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for checking in all daily work orders from installers.</span><span style='font-size:14.0pt;line-height:120%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for adding, correcting, and 911 validating all addresses in the billing database.</span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Handled escalated customer concerns/inquiries while promoting Knology's products and services.</span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Provided customer education and in-depth troubleshooting for efficient, professional, and courteous resolution focusing on customer satisfaction and retention</span><span style='font-size:14.0pt;line-height: 120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height: 120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span></b><span style='font-size:14.0pt;line-height: 120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>KNOLOGY- DISPATCHER</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>NOVEMBER 1996- JUNE 1999</span></b><span style='font-size:14.0pt;line-height:120%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for assisting both customer and field technicians with the coordination of service and installation call activities.</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for answering all incoming customer related calls from 6pm-12am, alone without supervision.</span><span style='font-size:14.0pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Responsible for checking in all daily work orders and money collected from installers.</span><span style='font-size:14.0pt;line-height: 120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>KNOLOGY- INSTALLER</span></b><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:14.0pt;line-height:120%;color:#595959'>JULY 1995- NOVEMBER 1996</span></b><span style='font-size:14.0pt;line-height:120%;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>&nbsp;</span><span style='font-size:14.0pt;line-height:120%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:14.0pt;line-height:120%; color:#595959'>Performed a variety of duties pertaining to installation of cable services in customers' homes, apartments, and commercial properties to include basic installation, disconnect, and minor technical trouble shooting.</span><span style='font-size:14.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%; color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height: 120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><u><span style='font-size:16.0pt;line-height:120%;color:#595959'>EDUCATION</span></u></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:10.0pt;line-height:120%; font-family:"Cambria","serif";mso-bidi-font-family:Arial;color:#595959'>&nbsp;</span><span style='font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:10.0pt;line-height:120%; font-family:"Cambria","serif";mso-bidi-font-family:Arial;color:#595959'>&nbsp;</span><span style='font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; orphans:0;widows:0'><b>AUBURN UNIVERSITY&nbsp;&nbsp; 1992-1994</b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; mso-line-height-alt:4.8pt;orphans:0;widows:0'><b>&nbsp;</b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:99%;orphans:0;widows:0'><b>AUBURN, AL&nbsp;</b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; mso-line-height-alt:4.55pt;orphans:0;widows:0'><b>&nbsp;</b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:99%;orphans:0;widows:0'><b>ELECTRICAL ENGINEERING</b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;mso-line-height-alt:11.25pt; orphans:0;widows:0'><b>&nbsp;</b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b>&nbsp;</b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b>&nbsp;</b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; orphans:0;widows:0'><b>CALHOUN COMMUNITY COLLEGE&nbsp;&nbsp; 1989-1995</b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; mso-line-height-alt:4.8pt;orphans:0;widows:0'><b>&nbsp;</b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:99%;orphans:0;widows:0'><b>DECATUR, AL&nbsp;</b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:99%;orphans:0;widows:0'><b>UNDERGRADUATE STUDIES</b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; orphans:0;widows:0'><b>&nbsp;</b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; orphans:0;widows:0'><b>UAH&nbsp;&nbsp; 1987-1988</b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; mso-line-height-alt:4.8pt;orphans:0;widows:0'><b>&nbsp;</b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:99%;orphans:0;widows:0'><b>HUNTSVILLE, AL&nbsp;</b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:99%;orphans:0;widows:0'><b>UNDERGRADUATE STUDIES</b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:10.0pt;line-height:120%; font-family:"Cambria","serif";mso-bidi-font-family:Arial;color:#595959'>&nbsp;</span><span style='font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='font-size:16.0pt;line-height:120%;color:#595959'>&nbsp;</span></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><u><span style='font-size:16.0pt;line-height:120%;color:#595959'>REFERENCES</span></u></b><span style='font-size:16.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:10.0pt;line-height:120%; font-family:"Cambria","serif";mso-bidi-font-family:Arial;color:#595959'>&nbsp;</span><span style='font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:10.0pt;line-height:120%; font-family:"Cambria","serif";mso-bidi-font-family:Arial;color:#595959'>&nbsp;</span><span style='font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>TANSI QUICK</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>ADMINISTRATIVE ASSISTANT/KNOLOGY</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>PHONE: 256-520-5212</span></b><span style='font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>EMAIL: </span><u><span style='color:blue'>TANSI.QUICK@KNOLOGY.COM</span></u></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>&nbsp;</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>CHRISTIE MCCOOL</span></b><span style='font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>BUSINESS MANAGER/KNOLOGY</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>PHONE: 256-417-0077</span></b><span style='font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>&nbsp;</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>BOBBY DAVIS</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>ASSISTANT MANAGER/CUSTOM CONNECTIONS</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>256-520-5243</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>&nbsp;</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>DEMETRA ROBINSON&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>CUSTOMER SERVICE MANAGER/KNOLOGY</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt; margin-left:0in;text-align:center;line-height:120%'><b><span style='color:#595959'>256-337-9946</span></b><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:2.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left: 0in;line-height:120%'><span style='font-size:10.0pt;line-height:120%; font-family:"Cambria","serif";mso-bidi-font-family:Arial;color:#595959'>&nbsp;</span><span style='font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><br style='mso-special-character: line-break' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]><o:p></o:p></span></p> <!--ExperienceTableView--><!--EducationTableView--><!--SkillsTableView--><!--Summary Section--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:15.0pt'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in;height:15.0pt'></td> </tr> <tr style='mso-yfti-irow:1'> <td style='background:#E5ECF3;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:13.5pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><a name=summary><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Additional Info</span></span></a><span style='mso-bookmark: summary'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:summary'></span> <td style='padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><a href="#top" alt="BACK TO TOP"><span style='color: #0066CC'>BACK TO TOP</span></a><o:p></o:p></span></b></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in' id=tdResumeSummaryTable> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right:337.5pt'> <td style='padding:0in 0in 0in 0in'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Current Career Level:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Experienced (Non-Manager)<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td style='padding:0in 0in 0in 0in'><!--WorkStatus--></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:4'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Work Status:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'><Country MessageID="42174"> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US</Country> - <Status MessageID="70380">I am authorized to work in this country for any employer.<o:p></o:p></span></p> </Status></td> </tr> <tr style='mso-yfti-irow:5;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:6'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:7'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'></td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:8;mso-yfti-lastrow:yes;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'><!--TargetJob--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:0in 0in 0in 0in'><!--TargetCompany--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Company:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company Size:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'><CompanySize MessageID="-1" /></td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:3;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'><!--Locations--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Locations:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Selected Locations:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US-AL-Northern/Huntsville<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes;height:11.25pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> </tr> </table> </td> </tr> </table> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Language--><!--Reference--><!--CustomFields--><!--ResumeNotes--><!--UploadedDocComment--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <div class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'> <hr size=1 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p>&nbsp;</o:p></span></p> </div> </body> </html>