㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㤀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
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㰀⼀搀椀瘀㸀
㰀琀搀 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀⸀㈀㔀瀀琀 ⸀㈀㔀瀀琀 ⸀㈀㔀瀀琀 ⸀㈀㔀瀀琀✀㸀㰀℀ⴀⴀ刀攀猀甀洀攀䔀洀愀椀氀一愀瘀椀最愀琀椀漀渀䰀椀渀欀猀ⴀⴀ㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
| 㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀 挀攀氀氀猀瀀愀挀椀渀最㴀 挀攀氀氀瀀愀搀搀椀渀最㴀
width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 㠀㐀㬀洀猀漀ⴀ瀀愀搀搀椀渀最ⴀ愀氀琀㨀 椀渀 椀渀 椀渀 椀渀✀㸀
| 㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 椀渀✀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀✀㸀
| 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman"'>Resume 匀攀挀琀椀漀渀㰀⼀愀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
| 㰀⼀琀爀㸀
㰀琀搀 眀椀搀琀栀㴀㌀ 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㤀㜀⸀㔀瀀琀㬀瀀愀搀搀椀渀最㨀㈀⸀㈀㔀瀀琀 ㈀⸀㈀㔀瀀琀 ㈀⸀㈀㔀瀀琀 ㈀⸀㈀㔀瀀琀✀㸀
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman"'>
㰀⼀琀搀㸀
㰀⼀琀愀戀氀攀㸀
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'>
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀✀㸀
| 㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀 挀攀氀氀猀瀀愀挀椀渀最㴀 挀攀氀氀瀀愀搀搀椀渀最㴀 眀椀搀琀栀㴀∀ ─∀
style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 椀渀 椀渀 椀渀 椀渀✀㸀
| 㰀琀搀 眀椀搀琀栀㴀㠀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㌀㔀⸀ 瀀琀㬀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 椀渀㬀栀攀椀最栀琀㨀⸀㜀㔀瀀琀✀㸀㰀愀
name=resume> 㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀⼀猀瀀愀渀㸀
| 㰀⼀琀爀㸀
|
㰀琀搀 眀椀搀琀栀㴀㠀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㌀㔀⸀ 瀀琀㬀戀愀挀欀最爀漀甀渀搀㨀⌀䔀㔀䔀䌀䘀㌀㬀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 椀渀㬀
height:13.5pt'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀猀瀀愀渀 挀氀愀猀猀㴀戀漀氀搀琀攀砀琀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀刀䔀匀唀䴀䔀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀
resume'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀⼀猀瀀愀渀㸀
| 㰀⼀琀爀㸀
|
㰀⼀琀搀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㬀栀攀椀最栀琀㨀⸀㈀㔀瀀琀✀㸀
| 㰀⼀琀爀㸀
㰀琀搀 挀漀氀猀瀀愀渀㴀㈀ 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 㔀⸀㈀㔀瀀琀✀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 挀氀愀猀猀㴀戀漀氀搀琀攀砀琀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Resume 䠀攀愀搀氀椀渀攀㨀 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman"'>JeffreyJordan1STk.docx 㰀⼀刀攀猀甀洀攀吀椀琀氀攀㸀㰀⼀琀搀㸀
| 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 愀氀椀最渀㴀爀椀最栀琀 猀琀礀氀攀㴀✀琀攀砀琀ⴀ愀氀椀最渀㨀爀椀最栀琀✀㸀㰀猀瀀愀渀
class=boldtext1> 㰀⼀琀爀㸀
| |
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman"'> 㰀⼀琀搀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㌀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀㬀栀攀椀最栀琀㨀⸀㈀㔀瀀琀✀㸀
| 㰀⼀琀爀㸀
㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 㔀⸀㈀㔀瀀琀✀㸀
㰀搀椀瘀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀
font-family:"Arial","sans-serif"'>jeffpjordan@gmail.com
•Experience in various operating systems •Team building/leadership •Excellent problem-solving abilities •Strong analytical skills •Hands-on and proactive •Windows OS •Cross tier components implementation •Knowledge of web technologies, protocols 愀渀搀 琀漀漀氀猀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
•Network/server maintenance •System upgrades •Patch management •Various computer systems •Network improvements/repairs/upgrades •CISCO router management •Strong project management skills •Key member in the customer BU's meetings 昀漀挀甀猀攀搀 漀渀 椀猀猀甀攀猀⼀爀攀猀漀氀甀琀椀漀渀猀Ⰰ 甀瀀最爀愀搀攀猀 愀渀搀⼀漀爀 渀攀眀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'>
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>•Managed the installation of new Publishing 匀礀猀琀攀洀猀 甀猀椀渀最 琀漀漀氀猀 猀甀挀栀 愀猀 䴀猀 倀爀漀樀攀挀琀 愀渀搀 嘀椀猀椀漀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>•Digital printing/copying •Developed and improved procedures and 瀀爀漀挀攀猀猀 昀氀漀眀猀 爀攀氀愀琀攀搀 琀漀 琀爀漀甀戀氀攀猀栀漀漀琀椀渀最 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>•Established Best Practices as well as 愀甀琀栀漀爀攀搀 搀攀琀愀椀氀攀搀 搀攀猀椀最渀 搀漀挀甀洀攀渀琀愀琀椀漀渀 愀渀搀 漀瀀攀爀愀琀椀漀渀猀 瀀爀漀挀攀搀甀爀攀猀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>•Network Monitoring: Concord Nethealth, 䌀愀猀琀攀爀漀挀欀Ⰰ 一攀琀挀漀漀氀Ⰰ 䠀倀伀嘀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>•Management: Staff, process & 瀀爀漀挀攀搀甀爀攀Ⰰ 琀爀愀椀渀椀渀最Ⰰ 攀猀挀愀氀愀琀椀漀渀猀Ⰰ 挀栀愀渀最攀 挀漀渀琀爀漀氀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㈀㔀椀渀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>COMPETENSIES: 圀漀爀欀 挀氀漀猀攀氀礀 眀椀琀栀 愀氀氀 䈀唀✀猀 椀渀昀漀爀洀椀渀最Ⰰ 挀漀氀氀攀挀琀椀渀最 挀漀渀挀攀爀渀猀 愀渀搀 漀昀昀攀爀椀渀最
solutions. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㈀㔀椀渀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Mentoring 猀琀愀昀昀 愀渀搀 漀昀昀攀爀椀渀最 琀栀攀洀 愀 最爀漀眀琀栀 瀀愀琀栀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>•Team player proactively supporting partner 猀甀瀀瀀漀爀琀 漀爀最愀渀椀稀愀琀椀漀渀猀 椀渀 搀攀氀椀瘀攀爀椀渀最 焀甀愀氀椀琀礀 攀渀琀攀爀瀀爀椀猀攀 猀攀爀瘀椀挀攀猀 椀渀挀氀甀搀椀渀最
Provisioning, IP Engineering. Application Engineering, Systems Engineers, 䔀渀琀攀爀瀀爀椀猀攀 䴀愀渀愀最攀洀攀渀琀Ⰰ 䌀愀瀀愀挀椀琀礀 䴀愀渀愀最攀洀攀渀琀Ⰰ 䌀栀愀渀最攀 䴀愀渀愀最攀洀攀渀琀Ⰰ 倀爀漀樀攀挀琀
Management Office, Field Operations and Tier 1 & Tier 2 support, etc. •Responsible for resolution of all system 昀愀甀氀琀猀 愀渀搀 渀攀琀眀漀爀欀 瀀爀漀戀氀攀洀猀⸀ 倀爀攀昀漀爀洀攀搀 琀栀攀 昀甀渀挀琀椀漀渀猀 漀昀 愀 䌀愀氀氀 䌀攀渀琀攀爀 愀猀 眀攀氀氀
as a NOC, following initial call/ticket via Remedy through resolution “I 漀眀渀攀搀 琀栀攀 椀猀猀甀攀ᴀ†⠀䌀爀愀搀氀攀 琀漀 䜀爀愀瘀攀⤀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀ 㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>•Responsible strategic contact for problem 攀猀挀愀氀愀琀椀漀渀 瀀爀漀挀攀猀猀 爀攀最愀爀搀椀渀最 挀爀椀琀椀挀愀氀 昀愀椀氀甀爀攀 漀挀挀甀爀爀攀渀挀攀猀⸀ 䔀渀最愀最攀搀 欀攀礀
personnel required to identify Root Cause and implement corrective action. •Heavy interface with vendors ensuring 愀搀栀攀爀攀渀挀攀 琀漀 匀䰀䄀 瀀攀爀昀漀爀洀愀渀挀攀 洀攀琀爀椀挀猀 ⠀匀瀀爀椀渀琀Ⰰ 䄀吀☀愀洀瀀㬀吀Ⰰ 䌀椀猀挀漀Ⰰ 䌀漀洀瀀愀焀Ⰰ 匀甀渀Ⰰ
etc). 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀
font-family:"Arial","sans-serif"'>SYSTEMS EXPERIENCE● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀伀瀀攀爀愀琀椀渀最
Systems: Novell Netware (2.x, 4.x); Windows 95 & 98, NT 匀攀爀瘀攀爀⼀圀漀爀欀猀琀愀琀椀漀渀 ⠀㌀⸀㔀Ⰰ ㌀⸀㔀愀渀搀 㐀⸀ Ⰰ 圀椀渀搀漀眀猀 ㈀ ☀愀洀瀀㬀 圀椀渀搀漀眀猀 堀倀⤀㬀 䐀伀匀㬀
Macintosh (System 7 through 7.5). ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䌀椀猀挀漀
and Bay Routers & Switches, WANS & LANS.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䐀一匀Ⰰ
DHCP, Wins. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀
font-family:"Arial","sans-serif"'>EDUCATION 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀
font-family:"Arial","sans-serif"'>Microsoft Certified Training 㤀㤀㐀 琀漀 㤀㤀㘀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀
font-family:"Arial","sans-serif"'>PROFESSIONAL EXPERIENCE 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Working 愀猀 愀 䰀匀匀 椀渀 琀栀攀 倀匀䜀 䐀攀瀀琀Ⰰ 愀挀挀攀瀀琀椀渀最 漀爀搀攀爀猀 昀爀漀洀 琀栀攀 䌀匀匀Ⰰ 䜀愀琀栀攀爀椀渀最 愀渀搀
verifying data sent on by AE, Placing the order through various applications, 渀漀琀愀琀椀渀最 琀栀攀 瀀爀漀挀攀猀猀 昀漀氀氀漀眀攀搀 愀猀 眀攀氀氀 琀栀攀 猀琀愀琀甀猀 漀昀 琀栀攀 漀爀搀攀爀⸀ 䄀昀琀攀爀 瀀氀愀挀椀渀最
order with Order Specialist continually keeping tabs on progress of the 漀爀搀攀爀⠀猀⤀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀愀 渀愀洀攀㴀栀⸀挀攀瘀礀㈀琀瘀眀㐀瀀㸀㰀⼀愀㸀㰀猀瀀愀渀
style='font-size:10.0pt'> St. Mary’s 䴀攀搀椀挀愀氀 䌀攀渀琀攀爀 䜀爀愀渀搀 䨀甀渀挀琀椀漀渀Ⰰ 䌀漀 㘀⼀㈀ⴀ㌀⼀㌀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀✀㸀吀攀挀栀渀椀挀愀氀
Analyst, Desktop Support Tech● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀✀㸀匀甀瀀瀀漀爀琀椀渀最 琀栀攀 洀椀最爀愀琀椀漀渀 琀漀 攀匀甀洀洀椀琀
MRS. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㈀㔀椀渀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Installing PC’s, label printers, 眀爀椀猀琀戀愀渀搀 愀渀搀 氀愀猀攀爀 瀀爀椀渀琀攀爀猀Ⰰ 猀挀愀渀渀攀爀猀Ⰰ 氀愀瀀琀漀瀀猀 愀渀搀 琀愀戀氀攀琀猀 愀猀 眀攀氀氀 愀猀
configuring and/or imaging the aforementioned. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀✀㸀圀漀爀欀椀渀最 挀氀漀猀攀氀礀 眀椀琀栀 栀攀愀搀焀甀愀爀琀攀爀猀 椀渀
Denver verifying all devices are communicating properly on the network. 䤀渀瘀攀渀琀漀爀椀攀搀 愀氀氀 搀攀瘀椀挀攀猀Ⰰ 眀漀爀欀 琀爀漀甀戀氀攀 琀椀挀欀攀琀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>StarTek 䜀爀愀渀搀 䨀甀渀挀琀椀漀渀Ⰰ 䌀伀 ⼀ 㤀 ጀ† 㘀⼀㈀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>CSR● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀圀漀爀欀椀渀最
as a CSR and supplying excellent service to our customers, taking calls and 猀漀氀瘀椀渀最 挀甀猀琀漀洀攀爀 椀猀猀甀攀猀Ⰰ 琀愀欀椀渀最 瀀愀礀洀攀渀琀猀 漀渀 挀甀猀琀漀洀攀爀ᤀ猠 愀挀挀漀甀渀琀⸀ 䐀漀挀甀洀攀渀琀椀渀最
the reason for the call, and what was done to satisfy their needs. Taking 挀愀爀攀 漀昀 琀栀攀 挀甀猀琀漀洀攀爀 椀渀 愀 琀椀洀攀氀礀 昀愀猀栀椀漀渀 愀猀 眀攀氀氀 愀猀 甀瀀搀愀琀椀渀最 挀甀猀琀漀洀攀爀 愀挀挀漀甀渀琀
information. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt'> ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀愀椀渀琀愀椀渀椀渀最
service, talk/wrap time, data, and both client and consumer satisfaction 氀攀瘀攀氀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Bresnan 䌀漀洀洀⸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀 䜀爀愀渀搀 䨀甀渀挀琀椀漀渀Ⰰ 䌀伀㤀⼀ 㠀 ጀ†㔀⼀ 㤀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>IP 伀瀀攀爀愀琀椀漀渀猀 䴀愀渀愀最攀爀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
●
㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䄀猀猀椀猀琀攀搀
in the development of method and procedures related to the Advanced Services 䤀渀昀爀愀猀琀爀甀挀琀甀爀攀 昀漀爀 䠀匀䐀 愀渀搀 吀攀氀攀瀀栀漀渀攀Ⰰ 椀渀挀氀甀搀椀渀最 匀礀猀琀攀洀猀 愀渀搀 一攀琀眀漀爀欀 䔀氀攀洀攀渀琀猀
such as, security, DNS, network monitoring, disaster recovery, IP management, 渀攀琀眀漀爀欀 椀渀瘀攀渀琀漀爀礀Ⰰ 攀洀愀椀氀Ⰰ 搀漀挀甀洀攀渀琀愀琀椀漀渀Ⰰ 猀甀瀀瀀漀爀琀 琀漀漀氀猀 愀渀搀 瘀愀爀椀漀甀猀
provisioning systems. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Provided 挀漀爀攀 猀甀瀀瀀漀爀琀 椀渀瘀漀氀瘀椀渀最 琀攀挀栀渀椀挀愀氀 爀攀猀攀愀爀挀栀 ☀愀洀瀀㬀 搀攀猀椀最渀 椀渀 猀攀氀攀挀琀椀漀渀 漀昀
vendors, service providers, products and services used in the Advanced Services 䤀渀昀爀愀猀琀爀甀挀琀甀爀攀Ⰰ 椀渀挀氀甀搀椀渀最 挀爀攀愀琀椀渀最 猀瀀攀挀椀昀椀挀愀琀椀漀渀 爀攀焀甀椀爀攀洀攀渀琀猀 愀渀搀 琀攀猀琀 瀀氀愀渀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Provides 戀甀搀最攀琀椀渀最 猀甀瀀瀀漀爀琀 昀漀爀 䠀匀䐀Ⰰ 吀攀氀攀瀀栀漀渀攀 愀渀搀 嘀伀䐀 爀攀氀愀琀攀搀 琀攀挀栀渀椀挀愀氀 愀猀瀀攀挀琀猀
involved with the Advanced Services group.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀匀甀瀀瀀漀爀琀猀
the deployment of Advanced Services for Residential and Commercial HSD (High 匀瀀攀攀搀 䐀愀琀愀⤀ 愀渀搀 琀攀氀攀瀀栀漀渀攀 漀昀昀攀爀椀渀最猀⸀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Supports 琀栀攀 琀爀愀渀猀椀琀椀漀渀 漀昀 䠀匀䐀 匀攀爀瘀椀挀攀猀 琀漀☀渀戀猀瀀㬀 䄀搀瘀愀渀挀攀搀 匀攀爀瘀椀挀攀猀 䤀渀昀爀愀猀琀爀甀挀琀甀爀攀 椀渀
acquisition scenarios, including planning and integration of OSS (Operational 匀甀瀀瀀漀爀琀 匀礀猀琀攀洀猀⤀ 椀渀琀漀 攀砀椀猀琀椀渀最 䠀匀䐀 椀渀昀爀愀猀琀爀甀挀琀甀爀攀Ⰰ 爀攀挀漀渀昀椀最甀爀愀琀椀漀渀 漀昀 渀攀琀眀漀爀欀
elements and supporting technical field personnel.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀刀攀猀瀀漀渀猀椀戀氀攀
for the entire OAM&P (operations, administration, maintenance & 瀀爀漀瘀椀猀椀漀渀椀渀最⤀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
●
㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䄀挀琀攀搀
as primary interface with 3rd party service providers in establishing 椀渀琀攀爀昀愀挀攀 愀最爀攀攀洀攀渀琀猀Ⰰ 攀猀挀愀氀愀琀椀漀渀 瀀爀漀挀攀猀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Supports 搀攀猀椀最渀 愀渀搀 搀攀瀀氀漀礀洀攀渀琀 漀昀 䠀匀䐀 愀渀搀 吀攀氀攀瀀栀漀渀攀 猀攀爀瘀椀挀攀猀 椀渀 渀攀眀 洀愀爀欀攀琀猀⸀☀渀戀猀瀀㬀
Works with launch coordinators to deploy Advanced Services from alpha through 瀀爀漀搀甀挀琀椀漀渀 瀀栀愀猀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀吀栀椀猀
includes value added services like; VPN’s home networking, dynamic DNS, 吀椀攀爀攀搀 䐀愀琀愀 匀攀爀瘀椀挀攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䤀渀琀攀爀瘀椀攀眀猀Ⰰ
selects, trains, and directs assigned staff, providing regular performance 昀攀攀搀戀愀挀欀 愀渀搀 挀漀愀挀栀椀渀最Ⰰ 攀渀猀甀爀椀渀最 愀 瀀爀漀搀甀挀琀椀瘀攀 猀琀愀昀昀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Managed 琀攀挀栀渀椀挀愀氀 猀琀愀昀昀 渀攀挀攀猀猀愀爀礀 琀漀 猀甀瀀瀀漀爀琀 琀栀攀 䄀搀瘀愀渀挀攀搀 匀攀爀瘀椀挀攀猀 䤀渀昀爀愀猀琀爀甀挀琀甀爀攀Ⰰ
including, Regional Data centers, Local Data centers, Collocation centers and 琀栀攀 䴀愀渀愀最攀搀 䤀倀 一攀琀眀漀爀欀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Swiftpoint 䰀䰀䌀⸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀 䄀甀爀漀爀愀Ⰰ 䌀伀㐀⼀ 㠀 ጀ†㠀⼀ 㠀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Operations 䴀愀渀愀最攀爀⸀ 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䨀漀戀
requirements were “whatever it takes to get the job done” to service the 挀氀椀攀渀琀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀倀爀攀瀀愀爀攀搀
upgrade to a 2000 network to 2003 and documentation, met with clients● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䔀瘀愀氀甀愀琀攀搀
new software or hardware working with vendors assisting clients.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀匀甀瀀瀀漀爀琀
Dow Jones System Admin’s and Project Managers● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀刀攀猀瀀漀渀猀椀戀氀攀
for Racking and stacking of servers.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䈀甀椀氀搀椀渀最
circuits between servers and switches.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䈀甀椀氀搀椀渀最
Cat 5 Patch Panels (Wiring and installing).● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀匀椀琀攀
survey of all equipment and entering into Database. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Managing 䔀搀椀琀漀爀
Inc. 䨀攀渀欀椀渀琀漀眀渀Ⰰ
Pa 㤀⼀ 㐀 ጀ†⼀ 㔀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀刀攀猀瀀漀渀猀椀戀氀攀
to ensure client is 100% operational on purchased Managing Editor product set ጀ†䄀䰀匀Ⰰ 䌀䰀匀 愀渀搀 䄀搀眀漀爀欀猀⸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Responsible 昀漀爀 挀氀椀攀渀琀 椀渀琀攀爀昀愀挀攀 愀琀 挀氀椀攀渀琀 猀椀琀攀 椀渀挀氀甀搀椀渀最 爀攀猀漀氀甀琀椀漀渀 漀昀 椀猀猀甀攀猀 愀渀搀
ensuring customer satisfaction.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀愀渀愀最攀
overall project plan. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Manage 挀氀椀攀渀琀 猀椀琀攀 猀甀爀瘀攀礀⼀瘀椀猀椀琀 琀漀 搀攀琀攀爀洀椀渀攀 挀甀爀爀攀渀琀 琀攀挀栀渀椀挀愀氀 攀渀瘀椀爀漀渀洀攀渀琀Ⰰ 瘀漀氀甀洀攀猀Ⰰ
number of users & associated skill levels, etc. prior to project install 搀愀琀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䤀搀攀渀琀椀昀礀
design and/or configuration issues.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䤀搀攀渀琀椀昀礀
any potential performance issues.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀愀渀愀最攀
coordination of installs with client technical staff to minimize down time 愀渀搀 琀漀 攀渀猀甀爀攀 猀甀挀挀攀猀猀昀甀氀 挀甀琀ⴀ漀瘀攀爀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Conduct 唀䄀吀 琀攀猀琀 愀琀 挀甀猀琀漀洀攀爀 猀椀琀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Provide 吀爀愀椀渀椀渀最 琀漀 挀氀椀攀渀琀 猀琀愀昀昀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Provide 瀀漀猀琀ⴀ椀渀猀琀愀氀氀 漀渀最漀椀渀最 琀攀挀栀渀椀挀愀氀 猀甀瀀瀀漀爀琀 琀漀 挀氀椀攀渀琀 戀愀猀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Proactively 昀漀猀琀攀爀 愀氀氀 挀氀椀攀渀琀 爀攀氀愀琀椀漀渀猀栀椀瀀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Environment: 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>ALS ⠀䄀搀 䰀愀礀漀甀琀 匀礀猀琀攀洀⤀Ⰰ 䌀䰀匀 ⠀䌀氀愀猀猀椀昀椀攀搀 䰀愀礀漀甀琀 匀礀猀琀攀洀⤀Ⰰ 䄀搀眀漀爀欀猀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Engaged 琀漀 攀猀琀愀戀氀椀猀栀 愀渀搀 洀愀渀愀最攀 愀 猀琀愀爀琀 甀瀀 攀渀瘀椀爀漀渀洀攀渀琀 一伀䌀 氀愀挀欀椀渀最 攀砀椀猀琀椀渀最
procedures, documentation, policies and staff. Established Network Operations 䌀攀渀琀攀爀 猀甀瀀瀀漀爀琀椀渀最 愀 洀愀爀欀攀琀 琀爀椀愀氀 昀漀爀 一攀砀琀攀氀 挀漀洀瀀爀椀猀攀搀 漀昀 ㌀ 䈀愀猀攀猀琀愀琀椀漀渀猀 愀渀搀
approximately 10,000 users utilizing (4G) Wireless Broadband 吀攀挀栀渀漀氀漀最礀⸀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
●
㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䐀攀猀椀最渀攀搀
& staffed newly created organization including identifying positions 爀攀焀甀椀爀攀搀Ⰰ 樀漀戀 爀攀猀瀀漀渀猀椀戀椀氀椀琀椀攀猀Ⰰ 挀漀渀搀甀挀琀椀渀最 椀渀琀攀爀瘀椀攀眀猀Ⰰ 挀愀渀搀椀搀愀琀攀 猀攀氀攀挀琀椀漀渀Ⰰ
offer decision and salary negotiations.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀愀渀愀最攀
and mentored a staff of 6 Engineers including coaching, reviews, and career 搀攀瘀攀氀漀瀀洀攀渀琀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
●
㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䐀攀瘀攀氀漀瀀攀搀
and improved procedures and process flows related to troubleshooting network ⼀ 猀攀爀瘀椀挀攀 愀昀昀攀挀琀椀渀最 椀猀猀甀攀猀Ⰰ 琀爀愀椀渀椀渀最Ⰰ 愀渀搀 攀氀攀洀攀渀琀 挀漀渀昀椀最甀爀愀琀椀漀渀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Identified 愀渀搀 椀洀瀀氀攀洀攀渀琀攀搀 瀀爀漀搀甀挀琀椀瘀椀琀礀 漀瀀瀀漀爀琀甀渀椀琀椀攀猀 愀渀搀 攀昀昀椀挀椀攀渀挀礀 最愀椀渀猀 琀栀爀漀甀最栀 琀栀攀
daily interface with Field Operations as well as Tier 2 & Tier 4 support.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀刀攀猀瀀漀渀猀椀戀氀攀
strategic contact for problem escalation process regarding critical failure 漀挀挀甀爀爀攀渀挀攀猀⸀ 䔀渀最愀最攀搀 欀攀礀 瀀攀爀猀漀渀渀攀氀 爀攀焀甀椀爀攀搀 琀漀 椀搀攀渀琀椀昀礀 刀漀漀琀 䌀愀甀猀攀 愀渀搀
implement corrective action.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䤀洀瀀氀攀洀攀渀琀攀搀
change requests originating from Engineering Dept.; insuring accurate 搀漀挀甀洀攀渀琀愀琀椀漀渀Ⰰ 猀琀愀爀琀 愀渀搀 挀漀洀瀀氀攀琀椀漀渀 琀椀洀攀猀 愀渀搀 戀愀挀欀 漀甀琀 瀀氀愀渀猀 眀攀爀攀 椀渀 瀀氀愀挀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Managed 琀栀攀 嘀愀渀琀椀瘀攀 琀椀挀欀攀琀 爀攀猀漀氀甀琀椀漀渀 瀀爀漀挀攀猀猀Ⰰ 瘀愀氀椀搀愀琀攀搀 愀挀挀甀爀愀挀礀 愀渀搀 瀀爀漀瀀攀爀
resolution prior to closing tickets.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀刀攀猀瀀漀渀猀椀戀氀攀
for resolution of all system faults and network problems. Preformed the 昀甀渀挀琀椀漀渀猀 漀昀 愀 䌀愀氀氀 䌀攀渀琀攀爀 愀猀 眀攀氀氀 愀猀 愀 一伀䌀Ⰰ 昀漀氀氀漀眀椀渀最 椀渀椀琀椀愀氀 挀愀氀氀⼀琀椀挀欀攀琀
via Vantive through resolution. Ensured closed-loop communications providing 琀椀洀攀氀礀 甀瀀搀愀琀攀猀 爀攀最愀爀搀椀渀最 琀爀漀甀戀氀攀 爀攀猀漀氀甀琀椀漀渀 琀漀 愀瀀瀀爀漀瀀爀椀愀琀攀 漀爀最愀渀椀稀愀琀椀漀渀猀 瘀椀愀
pager. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Team 瀀氀愀礀攀爀 瀀爀漀愀挀琀椀瘀攀氀礀 猀甀瀀瀀漀爀琀椀渀最 瀀愀爀琀渀攀爀 猀甀瀀瀀漀爀琀 漀爀最愀渀椀稀愀琀椀漀渀猀 椀渀 搀攀氀椀瘀攀爀椀渀最
quality enterprise services including Provisioning, IP Engineering, 䄀瀀瀀氀椀挀愀琀椀漀渀 䔀渀最椀渀攀攀爀椀渀最Ⰰ 匀礀猀琀攀洀猀 䔀渀最椀渀攀攀爀猀Ⰰ 䌀愀瀀愀挀椀琀礀 䴀愀渀愀最攀洀攀渀琀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Involved 椀渀 䌀漀渀琀爀愀挀琀 渀攀最漀琀椀愀琀椀漀渀猀 眀椀琀栀 瘀攀渀搀漀爀猀 椀渀挀氀甀搀椀渀最 匀䰀䄀Ⰰ 匀䰀䌀Ⰰ 䴀攀琀爀椀挀猀Ⰰ 一攀琀眀漀爀欀
statistics, Network design and support.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䐀攀瘀攀氀漀瀀攀搀
processes to enable Engineering to interface with the NOC facilitating proper 挀栀愀渀最攀 洀愀渀愀最攀洀攀渀琀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
●
㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䌀漀渀琀椀渀甀漀甀猀氀礀
worked toward enhancing organizational excellence for staff as well the 愀挀挀甀爀愀挀礀 漀昀 漀甀爀 渀攀琀眀漀爀欀 琀漀漀氀猀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Manager 漀昀 吀椀攀爀 ㌀ 匀甀瀀瀀漀爀琀 昀漀爀 一伀䌀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Partnered 眀椀琀栀 琀栀攀 䐀椀爀攀挀琀漀爀 漀昀 伀瀀攀爀愀琀椀漀渀猀 漀渀 琀栀攀 搀攀猀椀最渀 愀渀搀 椀洀瀀氀攀洀攀渀琀愀琀椀漀渀 漀昀 琀栀攀
Network Operation Center & War Room. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䔀渀猀甀爀攀搀
smooth & expedient transition of our user base (Cable modem Customers) 昀爀漀洀 琀栀攀 搀攀昀甀渀挀琀 䔀砀挀椀琀攀 䀀 䠀漀洀攀 渀攀琀眀漀爀欀 漀瘀攀爀 琀漀 䌀漀洀挀愀猀琀ᤀ猠 渀攀眀氀礀 搀攀猀椀最渀攀搀 愀渀搀
ever-evolving data network. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀吀栀椀猀
transition had a 7-month deadline, which was met with a 98% success rate. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䤀渀猀琀爀甀洀攀渀琀愀氀
in effectively implementing a new service strategic to the ongoing success of 琀栀攀 挀漀爀瀀漀爀愀琀椀漀渀 眀栀椀氀攀 攀渀猀甀爀椀渀最 洀椀渀椀洀愀氀 椀洀瀀愀挀琀 琀漀 琀栀攀 漀渀攀 洀椀氀氀椀漀渀 瀀氀甀猀
installed customer base. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀匀攀挀甀爀攀搀
the integrity of a one million plus user base Network infrastructure by 攀猀琀愀戀氀椀猀栀椀渀最 挀漀渀昀椀最甀爀愀琀椀漀渀猀 琀栀愀琀 洀攀攀琀 瀀攀爀昀漀爀洀愀渀挀攀 洀攀琀爀椀挀猀 愀渀搀 昀愀挀椀氀椀琀愀琀攀
accurate diagnosis and resolution of Network failures.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䐀攀猀椀最渀攀搀
& Staffed newly created organization including identifying positions 爀攀焀甀椀爀攀搀Ⰰ 樀漀戀 爀攀猀瀀漀渀猀椀戀椀氀椀琀椀攀猀Ⰰ 挀愀渀搀椀搀愀琀攀 猀攀氀攀挀琀椀漀渀Ⰰ 挀漀渀搀甀挀琀椀渀最 椀渀琀攀爀瘀椀攀眀猀Ⰰ
offer decision and salary negotiations.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀愀渀愀最攀搀
and mentored a staff of 10 Analysts including coaching, reviews, and career 搀攀瘀攀氀漀瀀洀攀渀琀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
●
㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䌀漀渀琀椀渀甀漀甀猀氀礀
worked toward enhancing organizational excellence for staff as well the 愀挀挀甀爀愀挀礀 漀昀 漀甀爀 渀攀琀眀漀爀欀 琀漀漀氀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Developed 愀渀搀 椀洀瀀爀漀瘀攀搀 瀀爀漀挀攀搀甀爀攀猀 愀渀搀 瀀爀漀挀攀猀猀 昀氀漀眀猀 爀攀氀愀琀攀搀 琀漀 琀爀漀甀戀氀攀猀栀漀漀琀椀渀最 渀攀琀眀漀爀欀
/ service affecting issues, training, element configuration, and all 椀渀琀攀爀愀挀琀椀漀渀 戀攀琀眀攀攀渀 䐀愀琀愀 一攀琀眀漀爀欀椀渀最 䔀渀最椀渀攀攀爀椀渀最 ☀愀洀瀀㬀 伀瀀攀爀愀琀椀漀渀猀Ⰰ 一伀䌀 愀渀搀
other organizations. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Key 爀攀猀漀甀爀挀攀 漀渀 琀栀攀 䌀愀琀愀猀琀爀漀瀀栀椀挀 䘀愀椀氀甀爀攀 琀攀愀洀 瀀爀漀瘀椀搀椀渀最 昀攀攀搀戀愀挀欀 愀渀搀 爀攀瀀漀爀琀椀渀最 琀漀
prevent future 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>occurrences, 甀琀椀氀椀稀椀渀最 渀攀琀眀漀爀欀 琀漀漀氀猀 愀猀 眀攀氀氀 愀猀 猀礀猀氀漀最猀⸀ 䤀搀攀渀琀椀昀椀攀搀 愀渀搀 椀洀瀀氀攀洀攀渀琀攀搀
productivity opportunities and efficiency gains through the daily interface 眀椀琀栀 䘀椀攀氀搀 伀瀀攀爀愀琀椀漀渀猀 愀猀 眀攀氀氀 愀猀 吀椀攀爀 ㈀ ☀愀洀瀀㬀 吀椀攀爀 㐀 猀甀瀀瀀漀爀琀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Responsible 猀琀爀愀琀攀最椀挀 挀漀渀琀愀挀琀 昀漀爀 瀀爀漀戀氀攀洀 攀猀挀愀氀愀琀椀漀渀 瀀爀漀挀攀猀猀 爀攀最愀爀搀椀渀最 挀爀椀琀椀挀愀氀 昀愀椀氀甀爀攀
occurrences. Engaged key personnel required to identifying Root Cause and 椀洀瀀氀攀洀攀渀琀 挀漀爀爀攀挀琀椀瘀攀 愀挀琀椀漀渀⸀ ⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Heavy 椀渀琀攀爀昀愀挀攀 眀椀琀栀 瘀攀渀搀漀爀猀 攀渀猀甀爀椀渀最 愀搀栀攀爀攀渀挀攀 琀漀 匀䰀䄀 瀀攀爀昀漀爀洀愀渀挀攀 洀攀琀爀椀挀猀 ⠀匀瀀爀椀渀琀Ⰰ
AT&T, Cisco, Compaq, Sun). ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䔀猀琀愀戀氀椀猀栀攀搀
Best Practices as well as authored detailed design documentation and 漀瀀攀爀愀琀椀漀渀猀 瀀爀漀挀攀搀甀爀攀猀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
●
㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䤀洀瀀氀攀洀攀渀琀攀搀
change requests originating from Engineering Dept.; insuring accurate 搀漀挀甀洀攀渀琀愀琀椀漀渀Ⰰ 猀琀愀爀琀 愀渀搀 挀漀洀瀀氀攀琀椀漀渀 琀椀洀攀猀 愀渀搀 戀愀挀欀 漀甀琀 瀀氀愀渀猀 眀攀爀攀 椀渀 瀀氀愀挀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Worked 挀氀漀猀攀氀礀 眀椀琀栀 伀匀倀 攀渀猀甀爀椀渀最 琀栀愀琀 洀愀椀氀 猀攀爀瘀椀挀攀猀 眀攀爀攀 愀琀 琀栀攀 栀椀最栀攀猀琀 氀攀瘀攀氀 漀昀
efficiency. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Managed 琀栀攀 刀攀洀攀搀礀 琀椀挀欀攀琀 爀攀猀漀氀甀琀椀漀渀 瀀爀漀挀攀猀猀Ⰰ 瘀愀氀椀搀愀琀攀搀 愀挀挀甀爀愀挀礀 愀渀搀 瀀爀漀瀀攀爀
resolution prior closing tickets.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀刀攀猀瀀漀渀猀椀戀氀攀
for resolution of all system faults and network problems. Preformed the 昀甀渀挀琀椀漀渀猀 漀昀 愀 䌀愀氀氀 䌀攀渀琀攀爀 愀猀 眀攀氀氀 愀猀 愀 一伀䌀Ⰰ 昀漀氀氀漀眀椀渀最 椀渀椀琀椀愀氀 挀愀氀氀⼀琀椀挀欀攀琀
via Remedy through resolution “I owned the issue” (Cradle to Grave).● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䔀渀猀甀爀攀搀
closed-loop communications providing timely updates regarding trouble 爀攀猀漀氀甀琀椀漀渀 琀漀 愀瀀瀀爀漀瀀爀椀愀琀攀 漀爀最愀渀椀稀愀琀椀漀渀猀 瘀椀愀 瀀愀最攀爀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Team 瀀氀愀礀攀爀 瀀爀漀愀挀琀椀瘀攀氀礀 猀甀瀀瀀漀爀琀椀渀最 瀀愀爀琀渀攀爀 猀甀瀀瀀漀爀琀 漀爀最愀渀椀稀愀琀椀漀渀猀 椀渀 搀攀氀椀瘀攀爀椀渀最
quality enterprise services including Provisioning, IP Engineering. 䄀瀀瀀氀椀挀愀琀椀漀渀 䔀渀最椀渀攀攀爀椀渀最Ⰰ 匀礀猀琀攀洀猀 䔀渀最椀渀攀攀爀猀Ⰰ 䔀渀琀攀爀瀀爀椀猀攀 䴀愀渀愀最攀洀攀渀琀Ⰰ 䌀愀瀀愀挀椀琀礀
Management, Change Management, Project Management Office, Field Operations 愀渀搀 吀椀攀爀 ☀愀洀瀀㬀 吀椀攀爀 ㈀ 猀甀瀀瀀漀爀琀Ⰰ 攀琀挀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Produce 爀攀瀀漀爀琀猀 漀渀 一伀䌀 瀀攀爀昀漀爀洀愀渀挀攀 愀渀搀 漀甀琀猀琀愀渀搀椀渀最 椀猀猀甀攀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Participated 椀渀 眀攀攀欀氀礀 椀渀琀攀爀渀愀氀 爀攀瘀椀攀眀 猀攀猀猀椀漀渀猀 眀椀琀栀 洀愀爀欀攀琀 爀攀瀀爀攀猀攀渀琀愀琀椀瘀攀猀 爀攀最愀爀搀椀渀最
network access, availability and performance. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Cisco 刀漀甀琀攀爀猀㨀 ㌀ Ⰰ 㐀 愀渀搀 㜀㔀 猀攀爀椀攀猀⸀ ⠀䌀䴀吀匀ⴀ 䌀愀戀氀攀 䴀漀搀攀洀 吀攀爀洀椀渀愀琀椀漀渀 匀礀猀琀攀洀⤀
AKA- uBR’s 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Cisco 匀眀椀琀挀栀攀猀㨀 ㈀㤀㐀㠀Ⰰ 㐀 愀渀搀 㘀 ⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>NT, 唀一䤀堀Ⰰ 圀攀戀 戀愀猀攀搀 搀椀愀最渀漀猀琀椀挀 琀漀漀氀猀Ⰰ 䴀椀挀爀漀猀漀昀琀 嘀椀猀甀愀氀 匀漀甀爀挀攀匀愀昀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Oracle 䐀愀琀愀戀愀猀攀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Concord 一攀琀栀攀愀氀琀栀Ⰰ 䌀愀猀琀氀攀爀漀挀欀 ⠀匀一䴀倀挀⤀Ⰰ 䴀椀挀爀漀洀甀猀攀 ጀ†一攀琀挀漀漀氀Ⰰ☀渀戀猀瀀㬀 䄀䄀䄀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>VOIP, 䠀礀戀爀椀搀 䘀椀戀攀爀 䌀漀愀砀Ⰰ 䤀倀Ⰰ 嘀椀搀攀漀 伀渀 䐀攀洀愀渀搀 ☀愀洀瀀㬀 匀伀一䔀吀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'> ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀匀甀瀀攀爀瘀椀猀漀爀
of Network Operations Center (NOC) responsible for the mission critical 渀攀琀眀漀爀欀 漀昀 愀 氀愀爀最攀 䘀椀渀愀渀挀椀愀氀 一攀眀猀瀀愀瀀攀爀 ⠀圀愀氀氀 匀琀爀攀攀琀 䨀漀甀爀渀愀氀⤀ 挀漀洀瀀爀椀猀攀搀 漀昀
locations and 200 routers globally. Ensure corporate network availability in 愀渀 攀砀琀爀攀洀攀 琀椀洀攀ⴀ猀攀渀猀椀琀椀瘀攀 昀椀渀愀渀挀椀愀氀 渀攀眀猀眀椀爀攀 攀渀瘀椀爀漀渀洀攀渀琀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Managed 愀 猀琀愀昀昀 漀昀 ㈀ 椀渀挀氀甀搀椀渀最 爀攀洀漀琀攀 猀琀愀昀昀 ⠀吀椀攀爀 ጀ†吀椀攀爀 㐀⤀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Sourced ☀愀洀瀀㬀 匀琀愀昀昀攀搀 漀爀最愀渀椀稀愀琀椀漀渀 愀猀 愀瀀瀀爀漀瀀爀椀愀琀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Proactively 洀攀渀琀漀爀攀搀⼀挀漀愀挀栀攀搀 猀琀愀昀昀 洀攀洀戀攀爀猀 愀渀搀 昀漀猀琀攀爀攀搀 瀀爀漀昀攀猀猀椀漀渀愀氀 最爀漀眀琀栀 琀栀爀漀甀最栀
targeted programs. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀愀渀愀最攀搀
problem escalation process for all BU’s determining Root cause and driving to 爀攀猀漀氀甀琀椀漀渀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
●
㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䔀猀琀愀戀氀椀猀栀攀搀
procedures and trained staff on effective use of our problem tracking system ⠀刀攀洀攀搀礀⤀ 昀漀挀甀猀椀渀最 漀渀 挀漀渀琀攀渀琀 愀渀搀 戀甀猀椀渀攀猀猀 愀瀀瀀氀椀挀愀戀椀氀椀琀礀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Determine 眀栀攀渀 一伀䌀 琀爀漀甀戀氀攀 愀猀猀攀猀猀洀攀渀琀 愀渀愀氀礀猀椀猀 椀猀 挀漀洀瀀氀攀琀攀 愀渀搀 愀猀 渀攀挀攀猀猀愀爀礀 攀渀最愀最攀
other possible 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Root 挀愀甀猀攀 猀漀甀爀挀攀猀⼀漀爀最愀渀椀稀愀琀椀漀渀猀 椀渀 瀀爀漀戀氀攀洀 爀攀猀漀氀甀琀椀漀渀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Proactively 愀猀猀椀最渀攀搀 愀爀攀愀猀 漀昀 琀栀攀 渀攀琀眀漀爀欀 琀漀 戀攀 洀漀渀椀琀漀爀攀搀 昀漀爀 琀栀攀 栀攀愀氀琀栀Ⰰ 挀愀瀀愀挀椀琀礀 愀渀搀
errors as well as 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Acquiring 愀 戀愀猀攀氀椀渀攀 琀漀 戀攀 甀猀攀搀 椀渀 漀渀最漀椀渀最 愀渀愀氀礀猀攀猀⸀ 一攀琀眀漀爀欀 洀愀渀愀最攀洀攀渀琀 琀漀漀氀猀 甀琀椀氀椀稀攀搀
were HPOV, 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>RMON 瀀爀漀戀攀猀 愀渀搀 䌀漀渀挀漀爀搀 一攀琀栀攀愀氀琀栀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Align 眀漀爀欀 愀渀搀 愀猀猀椀最渀洀攀渀琀猀 眀椀琀栀 攀砀瀀攀爀琀椀猀攀 眀椀琀栀椀渀 一伀䌀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Key 洀攀洀戀攀爀 椀渀 琀栀攀 挀甀猀琀漀洀攀爀 䈀唀ᤀ猠 洀攀攀琀椀渀最猀 昀漀挀甀猀攀搀 漀渀 椀猀猀甀攀猀⼀爀攀猀漀氀甀琀椀漀渀猀Ⰰ 甀瀀最爀愀搀攀猀
and/or new installs that directly affect them. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀刀攀猀瀀漀渀猀椀戀氀攀
for current and accurate router code, configurations and change control, 攀渀猀甀爀椀渀最 洀愀砀椀洀甀洀 甀瀀琀椀洀攀 愀猀 眀攀氀氀 愀猀 愀 琀椀洀攀氀礀 爀攀猀瀀漀渀猀攀 琀漀 挀爀椀琀椀挀愀氀 爀攀焀甀攀猀琀猀⸀
Interface with carriers regarding provisioning as well as ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀匀䰀䄀
performance metrics (AT&T, MCI, SPRINT, British Telecom).● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀愀渀愀最攀
change process for NOC including drawings and information flow. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀攀洀戀攀爀
of the Network design review team to discuss feasibility and back out plans. 匀漀氀攀氀礀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
●
㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀刀攀猀瀀漀渀猀椀戀氀攀
for scheduling time and resources and implementation. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀匀甀瀀瀀漀爀琀
partner organizations including Enterprise Mgmt., Applications, Web 䐀攀瘀攀氀漀瀀洀攀渀琀Ⰰ 吀攀挀栀渀椀挀椀愀渀猀Ⰰ 䔀渀最椀渀攀攀爀椀渀最Ⰰ 倀爀漀樀攀挀琀 䴀最洀琀⸀Ⰰ 愀渀搀 䘀椀攀氀搀 伀瀀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Produce 爀攀瀀漀爀琀猀 漀渀 一伀䌀 瀀攀爀昀漀爀洀愀渀挀攀 愀渀搀 漀甀琀猀琀愀渀搀椀渀最 椀猀猀甀攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Environment: 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Journal 刀攀最椀猀琀攀爀 䌀漀⸀ 吀爀攀渀琀漀渀Ⰰ 一䨀 ☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀
8/99 to 10/00 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Manager 漀昀 倀甀戀氀椀猀栀椀渀最 匀礀猀琀攀洀猀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Working 昀爀漀洀 眀椀琀栀椀渀 琀栀攀 挀漀爀瀀漀爀愀琀攀 漀昀昀椀挀攀猀 漀瘀攀爀猀攀攀椀渀最 愀氀氀 昀愀挀攀琀猀 漀昀 琀栀攀 瀀甀戀氀椀猀栀椀渀最
side of the company. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Interact 眀椀琀栀 倀甀戀氀椀猀栀攀爀猀 愀渀搀 䌀漀渀琀爀漀氀氀攀爀猀 漀渀 愀氀氀 椀猀猀甀攀猀 爀攀氀愀琀椀渀最 琀漀 瀀爀攀瀀愀爀椀渀最 琀栀攀
product for delivery. Discuss and address the issues of reducing costs and 戀甀椀氀搀椀渀最 愀 戀攀琀琀攀爀 瀀爀漀搀甀挀琀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>With 㐀㈀ 搀愀椀氀椀攀猀 愀渀搀 㐀 眀攀攀欀氀椀攀猀Ⰰ 挀漀渀猀椀猀琀攀渀琀氀礀 洀漀氀搀椀渀最 挀漀洀瀀爀攀栀攀渀猀椀瘀攀 愀渀搀
streamlined approaches in creating a more efficient and cost effective 漀瀀攀爀愀琀椀漀渀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀愀渀愀最椀渀最
the installation and upgrade of systems and bringing vendors together to 瀀爀漀搀甀挀攀 琀栀攀 椀渀琀攀爀昀愀挀攀 渀攀攀搀攀搀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Investigating 渀攀眀 琀攀挀栀渀漀氀漀最椀攀猀Ⰰ 渀攀最漀琀椀愀琀椀渀最 眀椀琀栀 瘀攀渀搀漀爀猀Ⰰ 搀攀琀攀爀洀椀渀攀 刀伀䤀 Ⰰ漀爀搀攀爀椀渀最 渀攀眀
systems to improve Productivity.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀匀甀瀀攀爀瘀椀猀攀
the MIS staff at each location as well as offer them guidance as to system 瀀攀爀昀漀爀洀愀渀挀攀Ⰰ 戀愀挀欀甀瀀Ⰰ 搀椀猀愀猀琀攀爀 爀攀挀漀瘀攀爀礀Ⰰ 甀瀀最爀愀搀攀猀 愀渀搀 琀栀攀 氀椀欀攀⸀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Managed 琀栀攀 椀渀猀琀愀氀氀愀琀椀漀渀 漀昀 渀攀眀 倀甀戀氀椀猀栀椀渀最 匀礀猀琀攀洀猀 甀猀椀渀最 琀漀漀氀猀 猀甀挀栀 愀猀 䴀猀 倀爀漀樀攀挀琀 愀渀搀
Visio. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Environment:CAPITAL CITIES INC., FAIRCHILD 倀唀䈀䰀䤀䌀䄀吀䤀伀一匀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀 一攀眀 夀漀爀欀Ⰰ 一夀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀 ☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀
1987 to 1997 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Systems 䄀渀愀氀礀猀琀 ⼀ 倀爀漀樀攀挀琀 䴀愀渀愀最攀爀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Developed 愀渀搀 椀洀瀀氀攀洀攀渀琀攀搀 瀀爀漀挀攀猀猀攀猀 愀渀搀 瀀爀漀挀攀搀甀爀攀猀 琀漀 猀漀甀爀挀攀 愀渀搀 椀渀猀琀愀氀氀 渀攀琀眀漀爀欀椀渀最 愀渀搀
associated computer hardware; design and develop systems, as well as, user 搀漀挀甀洀攀渀琀愀琀椀漀渀 琀漀 洀攀攀琀 愀氀氀 甀猀攀爀 爀攀焀甀椀爀攀洀攀渀琀猀㬀 搀攀猀椀最渀Ⰰ 搀攀瘀攀氀漀瀀 愀渀搀 搀攀氀椀瘀攀爀
system training as required; provide overall IS support to diverse group of 甀猀攀爀猀 最氀漀戀愀氀氀礀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀倀爀漀樀攀挀琀
managed a major initiative established to compress print production 椀渀琀攀爀瘀愀氀猀⸀ 吀栀椀猀 椀渀椀琀椀愀琀椀瘀攀 攀渀挀漀洀瀀愀猀猀攀搀 挀漀渀昀椀最甀爀椀渀最 圀椀渀搀漀眀猀 一吀
Servers/Workstations (3.1, 3.5, 3.51&4.0) to queue, compress and transmit 栀椀最栀ⴀ爀攀猀漀氀甀琀椀漀渀 椀洀愀最攀猀 愀渀搀 儀甀愀爀欀 瀀愀最攀猀 琀漀 爀攀洀漀琀攀 瀀氀愀渀琀猀⸀ 吀栀椀猀 眀愀猀
accomplished by integrating Raid 5 software with Power Macs running over a 一漀瘀攀氀氀 渀攀琀眀漀爀欀 ⠀䤀匀䐀一 ☀愀洀瀀㬀 䘀爀愀洀攀 刀攀氀愀礀 吀䌀倀⼀䤀倀⤀⸀ 匀甀挀挀攀猀猀昀甀氀氀礀 椀搀攀渀琀椀昀椀攀搀 愀渀搀
defined all system requirements; interfaced with and directed activities of 攀砀琀攀爀渀愀氀 猀漀昀琀眀愀爀攀 瀀爀漀瘀椀搀攀爀㬀 琀攀猀琀攀搀 搀攀氀椀瘀攀爀攀搀 猀漀昀琀眀愀爀攀 愀渀搀 椀搀攀渀琀椀昀椀攀搀 爀攀焀甀椀爀攀搀
enhancements; loaded final product and performed integration and introduction 椀渀琀漀 琀栀攀 攀渀瘀椀爀漀渀洀攀渀琀 爀攀猀甀氀琀椀渀最 椀渀 愀渀 攀猀猀攀渀琀椀愀氀氀礀 ᰀ猠栀爀椀渀欀 圀爀愀瀀ᴀ†愀瀀瀀氀椀挀愀琀椀漀渀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Initiated, 搀攀猀椀最渀攀搀Ⰰ 搀攀瘀攀氀漀瀀攀搀 愀渀搀 搀攀氀椀瘀攀爀攀搀 䠀漀洀攀 倀愀最攀猀 漀渀 琀栀攀 䤀渀琀攀爀渀攀琀 ⠀攀⸀最⸀Ⰰ
www.wwd.com). This enabled the placement of Classified Advertisements on the 䤀渀琀攀爀渀攀琀Ⰰ 眀栀椀挀栀 爀攀猀甀氀琀攀搀 椀渀 愀挀挀攀猀猀 琀漀 渀攀眀 洀愀爀欀攀琀猀 愀渀搀 琀栀攀 愀猀猀漀挀椀愀琀攀搀
increased revenue. Developed and delivered all required training to 愀瀀瀀爀漀瀀爀椀愀琀攀 猀琀愀昀昀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䔀猀琀愀戀氀椀猀栀攀搀
a Web server and DNS server running within the Windows NT/Frame Relay 攀渀瘀椀爀漀渀洀攀渀琀⸀ 吀栀椀猀 愀氀氀漀眀猀 昀漀爀 椀渀琀攀爀渀愀氀 愀渀搀 攀砀琀攀爀渀愀氀 愀挀挀攀猀猀 琀漀 琀栀攀 䤀渀琀攀爀渀攀琀 爀攀猀甀氀琀椀渀最
in cost savings, system security, increased control, system flexibility, as 眀攀氀氀 愀猀Ⰰ 爀攀愀氀ⴀ琀椀洀攀 愀挀挀攀猀猀 琀漀 琀栀攀 䰀椀戀爀愀爀礀 䐀愀琀愀戀愀猀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Configured 愀渀搀 椀渀猀琀愀氀氀攀搀 愀 一漀瘀攀氀氀 渀攀琀眀漀爀欀 猀甀瀀瀀漀爀琀椀渀最 䌀氀愀猀猀椀昀椀攀搀 䄀搀瘀攀爀琀椀猀攀洀攀渀琀Ⰰ 䈀椀氀氀椀渀最
and Credit (Graph-X software) organizations. Configured and installed Macs to 瀀爀漀瘀椀搀攀 瀀愀最攀 戀甀椀氀搀 挀愀瀀愀戀椀氀椀琀礀Ⰰ 眀栀椀挀栀 椀渀挀爀攀愀猀攀搀 瀀爀漀搀甀挀琀椀瘀椀琀礀 愀渀搀 焀甀愀氀椀琀礀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Developed 瀀爀漀最爀愀洀Ⰰ 愀渀搀 挀漀渀昀椀最甀爀攀搀 愀渀搀 椀渀猀琀愀氀氀攀搀 愀 猀礀猀琀攀洀 眀栀椀挀栀 攀渀愀戀氀攀猀 椀洀瀀漀爀琀愀琀椀漀渀 漀昀
text from Quark pages into Newsview Archival database improving quality and 愀甀琀漀洀愀琀椀渀最 瀀爀漀挀攀猀猀攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
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㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀椀最爀愀琀攀搀
3 magazines from hard copy to a PC-based publishing network (Bestinfo 猀漀昀琀眀愀爀攀 爀甀渀渀椀渀最 漀瘀攀爀⤀ 一漀瘀攀氀氀⤀⸀ 吀栀椀猀 攀氀椀洀椀渀愀琀攀搀 琀栀攀 椀渀琀攀爀昀愀挀攀 爀攀焀甀椀爀攀洀攀渀琀
with the prepress vendor until final production resulting in improved quality 愀渀搀 漀瀀攀爀愀琀椀漀渀愀氀 攀昀昀椀挀椀攀渀挀椀攀猀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>System 䴀愀渀愀最攀爀 昀漀爀 䤀琀攀欀 ㈀ ⸀ 刀攀猀瀀漀渀猀椀戀椀氀椀琀礀 昀漀爀 猀甀瀀瀀漀爀琀椀渀最 ㈀ 甀猀攀爀猀 愀渀搀 㤀
publications. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'>Environment: 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Complete 爀攀猀瀀漀渀猀椀戀椀氀椀琀礀 昀漀爀 攀渀琀椀爀攀 䔀搀椀琀漀爀椀愀氀Ⰰ 䄀搀 䴀愀欀攀ⴀ唀瀀 愀渀搀 䌀氀愀猀猀椀昀椀攀搀 䄀搀瘀攀爀琀椀猀椀渀最
Systems. Provided same accountability for subsidiary newspaper remotely 氀漀挀愀琀攀搀⸀ 䴀愀渀愀最攀搀 愀 最爀漀甀瀀 爀攀猀瀀漀渀猀椀戀氀攀 漀渀 愀 ㈀㐀 砀 㜀 戀愀猀椀猀 昀漀爀 愀氀氀 昀愀挀攀琀猀 漀昀 琀栀攀
system to ensure operational and available to users. ● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀倀攀爀昀漀爀洀
trouble-shooting, isolate problem, and determine options, initiate corrective 愀挀琀椀漀渀猀 愀猀 搀椀挀琀愀琀攀搀 戀礀 琀栀攀 渀攀攀搀猀 漀昀 琀栀攀 戀甀猀椀渀攀猀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Implemented 搀愀琀愀 氀椀渀欀 琀漀 瀀爀椀渀琀椀渀最 瀀氀愀渀琀 攀渀愀戀氀椀渀最 昀甀氀氀ⴀ瀀愀最攀 攀搀椀琀漀爀椀愀氀 琀爀愀渀猀洀椀猀猀椀漀渀
resulting in cost savings and operational efficiencies.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䐀攀猀椀最渀攀搀
and developed Editorial and Ad Make-Up formats, as well as, Classified rate 洀愀琀爀椀挀攀猀 爀攀猀甀氀琀椀渀最 椀渀 挀漀猀琀 猀愀瘀椀渀最猀Ⰰ 漀瀀攀爀愀琀椀漀渀愀氀 攀昀昀椀挀椀攀渀挀椀攀猀 愀渀搀
standardization of procedures.● 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀䴀椀最爀愀琀攀搀
manual production environment to an on-line remote link with the Itek 昀爀漀渀琀ⴀ攀渀搀 猀礀猀琀攀洀Ⰰ 爀攀猀甀氀琀椀渀最 椀渀 搀攀挀爀攀愀猀攀搀 瀀爀漀搀甀挀琀椀漀渀 椀渀琀攀爀瘀愀氀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㐀㤀⸀㔀瀀琀㬀
margin-bottom:.0001pt;text-indent:-17.95pt'>Managed 琀栀攀 椀洀瀀氀攀洀攀渀琀愀琀椀漀渀 漀昀 琀栀攀 猀礀猀琀攀洀 甀瀀最爀愀搀攀 昀爀漀洀 䤀琀攀欀 㜀㈀ 琀漀 䤀琀攀欀 ㈀ ⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀⸀㔀瀀琀㬀
margin-bottom:.0001pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀⼀搀椀瘀㸀