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਀  㰀搀椀瘀㸀 ਀  㰀栀㌀ 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㠀⸀　瀀琀㬀 font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";਀  挀漀氀漀爀㨀戀氀愀挀欀✀㸀 ਀  䄀瀀爀椀氀 刀漀琀栀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Times New Roman"'>਀  㰀栀㌀ 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀 font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";਀  挀漀氀漀爀㨀戀氀愀挀欀✀㸀㘀㌀㤀㈀ 匀⸀ 䐀攀瀀攀眀 䌀琀⸀Ⰰ 䰀椀琀琀氀攀琀漀渀Ⰰ 䌀伀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'> ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman";color:black'>303-794-1511਀  愀瀀爀椀氀爀漀琀栀㄀㄀䀀礀愀栀漀漀⸀挀漀洀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>਀  㰀栀㐀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Times New Roman";color:black'>Summary਀  㰀栀㐀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Times New Roman";color:black'>Professional ExperienceOctober 2010 to Current਀    㰀琀搀 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀    ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Sr Network Support Engineer  - Qwest Communications ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Arial","sans-serif";color:black'>Provided Tier II technical support and਀  琀爀愀椀渀椀渀最 昀漀爀 爀漀甀琀椀渀最 瀀攀爀猀漀渀渀攀氀 椀渀 琀栀攀 一攀琀眀漀爀欀 刀攀氀椀愀戀椀氀椀琀礀 伀瀀攀爀愀琀椀渀最 䌀攀渀琀攀爀⸀☀渀戀猀瀀㬀 Worked closely with internal and external clients to interpret and assist਀  眀椀琀栀 爀漀甀琀椀渀最 漀昀 琀爀愀昀昀椀挀 愀挀爀漀猀猀 琀栀攀 倀匀吀一⸀☀渀戀猀瀀㬀 䔀渀猀甀爀攀搀 愀搀栀攀爀攀渀挀攀 琀漀 儀眀攀猀琀 policies and standards for network configurations and proper LERG entries for਀  爀愀琀攀 挀攀渀琀攀爀猀 儀眀攀猀琀 猀攀爀瘀椀挀攀猀⸀ 倀爀漀瘀椀搀攀搀 攀渀最椀渀攀攀爀椀渀最 猀甀瀀瀀漀爀琀 琀漀 爀攀猀漀氀瘀攀 渀攀琀眀漀爀欀 congestion situations and planning. Project Managed LERG driven migrations਀  昀爀漀洀 猀琀愀爀琀 琀漀 昀椀渀椀猀栀⸀☀渀戀猀瀀㬀 倀爀漀瘀椀搀攀 樀漀椀渀琀 瀀氀愀渀渀椀渀最 瀀愀挀欀攀琀猀 昀漀爀 愀猀猀椀最渀攀搀 wireless and CLEC providers.·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Worked with providers on LERG driven code migrations and switch਀  甀瀀最爀愀搀攀猀 琀漀 攀渀猀甀爀攀 愀氀氀 漀昀 琀栀攀 瀀爀漀瀀攀爀 挀漀渀渀攀挀琀椀漀渀猀 眀攀爀攀 攀猀琀愀戀氀椀猀栀攀搀 愀渀搀 䰀䔀刀䜀 entries are correct resulting in traffic being delivered to the correct਀  琀愀渀搀攀洀猀Ⰰ 氀攀猀猀 漀甀琀愀最攀猀 漀渀 挀甀琀 渀椀最栀琀猀 愀渀搀 戀攀琀琀攀爀 爀攀氀愀琀椀漀渀猀栀椀瀀猀 眀椀琀栀 琀栀攀 瀀爀漀瘀椀搀攀爀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'> ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀　椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀　椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㔀椀渀㬀 margin-bottom:.0001pt;text-indent:-.25in;line-height:12.0pt'>·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Merged traffic routing and planning functions into a single job਀  昀甀渀挀琀椀漀渀 爀攀猀甀氀琀椀渀最 椀渀 琀栀攀 愀戀椀氀椀琀礀 琀漀 挀愀瀀琀甀爀攀 ㄀　　─ 漀昀 愀氀氀 䰀䔀刀䜀 挀栀愀渀最攀猀 甀瀀 昀爀漀洀 30%-40%.  Ultimately reducing outages and allowed for upfront planning਀  眀椀琀栀 琀栀攀 挀甀猀琀漀洀攀爀 漀渀 猀眀椀琀挀栀 甀瀀最爀愀搀攀猀 漀爀 洀椀最爀愀琀椀漀渀猀⸀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'> ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㔀⸀　瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀 .5in;text-indent:-.25in'>·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Held quarterly and semi-annual meetings with customers for joint਀  瀀氀愀渀渀椀渀最⸀☀渀戀猀瀀㬀 吀栀椀猀 愀氀氀漀眀攀搀 琀栀攀 挀甀猀琀漀洀攀爀 琀漀 氀攀琀 甀猀 欀渀漀眀 眀栀攀爀攀 琀栀攀礀 眀椀氀氀 栀愀瘀攀 growth so that we have the equipment and facilities to accommodate upcoming਀  琀爀甀渀欀椀渀最 愀渀搀 昀愀挀椀氀椀琀礀 爀攀焀甀攀猀琀猀⸀☀渀戀猀瀀㬀 䨀漀椀渀琀 瀀氀愀渀渀椀渀最 洀攀攀琀椀渀最猀 眀攀爀攀 愀氀猀漀 essential to build and strengthen relationships with providers.·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Worked closely with Qwest account and service managers to਀  爀攀猀漀氀瘀攀 䄀匀刀 漀爀搀攀爀椀渀最 椀猀猀甀攀猀 琀漀 攀渀猀甀爀攀 瀀爀漀瀀攀爀 挀漀渀渀攀挀琀椀漀渀猀 眀攀爀攀 攀猀琀愀戀氀椀猀栀攀搀 昀漀爀 Competitive Local Exchange Carriers (CLEC), Inter-exchange Carriers (IXC),਀  圀椀爀攀氀攀猀猀 匀攀爀瘀椀挀攀 倀爀漀瘀椀搀攀爀猀 愀渀搀 䤀渀搀攀瀀攀渀搀攀渀琀 䔀砀挀栀愀渀最攀 挀愀爀爀椀攀爀猀⸀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'> ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㔀⸀　瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀 .5in'> ਀  㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>2003 to 2006  Proficient in DMS100, 5ESS and DMS10਀  匀眀椀琀挀栀椀渀最㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀戀爀㸀 ·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Performed provisioning for Interconnection of CLECs, ILECs and਀  䘀䜀 挀愀爀爀椀攀爀猀 琀漀 漀甀爀 攀渀搀 漀昀昀椀挀攀 愀渀搀 琀愀渀搀攀洀 猀眀椀琀挀栀椀渀最 瘀椀愀 䄀匀刀猀⸀☀渀戀猀瀀㬀 䔀渀猀甀爀椀渀最 seamless translating by testing before and after translations are implemented਀  眀椀琀栀椀渀 琀栀攀 渀攀琀眀漀爀欀⸀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Arial","sans-serif"'> ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㔀⸀　瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀 .5in;text-indent:-.25in'>·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Resolved trouble tickets by using SS7 protocol analyzer or਀  猀椀洀甀氀愀琀椀渀最 琀栀攀 琀爀漀甀戀氀攀 愀渀搀 挀漀爀爀攀挀琀椀渀最 琀爀愀渀猀氀愀琀椀漀渀猀 眀椀琀栀椀渀 愀 㤀　 洀椀渀甀琀攀 timeframe.  ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㔀⸀　瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀 .5in;text-indent:-.25in'>·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Maintained records for end offices in our Qwest network. ਀  倀爀漀昀椀挀椀攀渀琀 椀渀 爀甀渀渀椀渀最 倀䄀⠀瀀爀漀琀漀挀漀氀 愀渀愀氀礀猀椀猀⤀ 匀攀猀猀椀漀渀猀 愀渀搀 挀愀氀氀 琀爀愀挀攀猀 愀猀 眀攀氀氀 as read AMA records. ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㔀⸀　瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀 .5in'> ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Complex Translations Technician TOPS Translations ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Used QMS Translations to route calls to specific operators or਀  漀瀀攀爀愀琀漀爀 漀昀昀椀挀攀猀 眀椀琀栀椀渀 琀栀攀 一攀琀眀漀爀欀 琀漀 攀渀猀甀爀攀 愀氀氀 挀愀氀氀猀 愀爀攀 戀攀椀渀最 愀渀猀眀攀爀攀搀 efficiently. Utilize translations to screen restricted lines, payphones, and਀  椀渀洀愀琀攀 氀椀渀攀猀 猀漀 琀栀愀琀 琀栀攀礀 爀漀甀琀攀 琀漀 愀渀 漀瀀攀爀愀琀漀爀 昀漀爀 猀瀀攀挀椀愀氀 栀愀渀搀氀椀渀最⸀ 䐀愀琀愀 fill IWS tables for operator positions in TOLL and DA Operator Offices to allow਀  猀挀爀攀攀渀 搀椀猀瀀氀愀礀猀 琀漀 戀攀 甀渀椀焀甀攀 昀漀爀 搀椀昀昀攀爀攀渀琀 琀礀瀀攀猀 漀昀 挀愀氀氀 琀爀愀昀昀椀挀⸀☀渀戀猀瀀㬀 圀漀爀欀 with Nortel to test and insure proper branding on all Qwest Platforms਀  猀瀀攀挀椀昀椀挀愀氀氀礀 䔀䈀䄀匀Ⰰ 䄀䐀䄀匀 愀渀搀 琀栀攀 䤀匀一 昀漀爀 䤀䰀䔀䌀Ⰰ 䌀䰀䔀䌀 愀渀搀 刀攀猀攀氀氀攀爀 挀甀猀琀漀洀攀爀猀 眀栀漀 have purchased branding on Operator Services Platforms. Utilized remote test਀  愀挀挀攀猀猀 甀渀椀琀 氀椀渀攀猀 琀漀 琀攀猀琀 戀爀愀渀搀椀渀最 愀渀搀 爀漀甀琀椀渀最 甀猀椀渀最 琀栀攀 猀眀椀琀挀栀 愀渀搀 攀砀琀攀爀渀愀氀 databases like LIDB and OLNS. Captured and read AMA records when new products਀  愀爀攀 椀洀瀀氀攀洀攀渀琀攀搀 琀漀 攀渀猀甀爀攀 䄀䴀䄀 椀猀 挀漀爀爀攀挀琀 昀漀爀 搀漀眀渀猀琀爀攀愀洀 戀椀氀氀椀渀最⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'> ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㔀⸀　瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀 .5in;text-indent:-.25in'> ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㔀⸀　瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀 .5in;text-indent:-.25in'>·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Successful conversion to (SPID) Service Provider ID branding to਀  愀氀氀漀眀 䌀䰀䔀䌀猀Ⰰ 䤀䰀䔀䌀猀 愀渀搀 圀椀爀攀氀攀猀猀 瀀爀漀瘀椀搀攀爀猀 琀漀 瀀甀爀挀栀愀猀攀 挀甀猀琀漀洀椀稀攀搀 戀爀愀渀搀椀渀最 昀漀爀 their operator and directory assistance connections.·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Work with ILEC, CLEC, Wireless and Long Distance providers to਀  洀愀欀攀 猀甀爀攀 愀氀氀 昀攀愀琀甀爀攀猀 愀渀搀 戀爀愀渀搀椀渀最 眀漀爀欀 瀀爀漀瀀攀爀氀礀 昀漀爀 渀攀眀氀礀 攀猀琀愀戀氀椀猀栀攀搀 connections to directory assistance and operator platforms.     ਀  㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>1997 to 2000 ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㔀⸀　瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㄀㈀⸀　瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀 .5in;text-indent:-.25in'>·        ਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 color:black'>Sent WFA tickets to outside technicians to repair cable pairs in਀  漀甀琀猀椀搀攀 挀愀戀氀攀 戀漀砀攀猀⸀ 刀攀猀漀氀瘀攀搀 匀伀倀 愀渀搀 䔀匀伀䤀 攀爀爀漀爀猀 琀漀 攀渀猀甀爀攀 漀爀搀攀爀 昀氀漀眀 through for all customers. ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀　椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀　椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㔀椀渀㬀 margin-bottom:.0001pt;text-indent:-.25in'>                           ਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㈀㔀椀渀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀　⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Arial","sans-serif";color:black'>Certificates                  ਀  㰀⼀搀椀瘀㸀 ਀  㰀⼀琀搀㸀

਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀　㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀㬀 height:13.5pt'>਀    㰀琀搀 眀椀搀琀栀㴀㄀㠀　 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㄀㌀㔀⸀　瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㄀㌀⸀㔀瀀琀✀㸀

Additional Info

਀    㰀⼀琀搀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㄀㌀⸀㔀瀀琀✀㸀

਀ 㰀⼀琀爀㸀

਀  㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀ 椀搀㴀琀搀刀攀猀甀洀攀匀甀洀洀愀爀礀吀愀戀氀攀㸀

਀  㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀　 挀攀氀氀猀瀀愀挀椀渀最㴀　 挀攀氀氀瀀愀搀搀椀渀最㴀　 眀椀搀琀栀㴀∀㄀　　─∀ style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:਀   　椀渀 　椀渀 　椀渀 　椀渀✀㸀

਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㈀㬀栀攀椀最栀琀㨀㌀⸀㜀㔀瀀琀✀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㌀⸀㜀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㌀✀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㐀✀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㜀⸀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 眀椀搀琀栀㴀㄀㘀　 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㄀㈀　⸀　瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 㔀⸀㈀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㜀⸀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀

਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㄀✀㸀	਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>Current Career Level: ਀    㰀⼀琀搀㸀	਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>Experienced (Non-Manager) ਀    㰀⼀琀搀㸀
਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>Work Status: ਀    㰀⼀琀搀㸀	਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>US - I਀    愀洀 愀甀琀栀漀爀椀稀攀搀 琀漀 眀漀爀欀 椀渀 琀栀椀猀 挀漀甀渀琀爀礀 昀漀爀 愀渀礀 攀洀瀀氀漀礀攀爀⸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀

਀  㰀⼀搀椀瘀㸀