㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀琀漀瀀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>
㰀䌀椀琀礀㸀䰀愀渀挀愀猀琀攀爀㰀⼀䌀椀琀礀㸀Ⰰ 㰀匀琀愀琀攀䄀戀戀爀攀瘀䴀猀最 䴀攀猀猀愀最攀䤀䐀㴀∀㈀㤀㐀㘀㌀㌀∀㸀吀堀㰀⼀匀琀愀琀攀䄀戀戀爀攀瘀䴀猀最㸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀㰀倀漀猀琀愀氀䌀漀搀攀㸀㜀㔀㐀㘀㰀戀爀㸀
US 㰀⼀䌀漀甀渀琀爀礀䄀戀戀爀攀瘀䴀猀最㸀
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀琀漀瀀✀㸀㰀猀琀爀漀渀最㸀㰀倀栀漀渀攀吀礀瀀攀 䴀攀猀猀愀最攀䤀䐀㴀∀㌀㌀㘀㈀㔀∀㸀㰀猀瀀愀渀
style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀䴀漀戀椀氀攀㰀⼀倀栀漀渀攀吀礀瀀攀㸀㨀 㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='mso-bookmark:top'>
Contact Preference: 㰀䌀漀渀琀愀挀琀倀爀攀昀攀爀攀渀挀攀 䴀攀猀猀愀最攀䤀䐀㴀∀㌀㐀㤀㐀㔀∀㸀䔀洀愀椀氀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
| 㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀 挀攀氀氀猀瀀愀挀椀渀最㴀 挀攀氀氀瀀愀搀搀椀渀最㴀
width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 㠀㐀㬀洀猀漀ⴀ瀀愀搀搀椀渀最ⴀ愀氀琀㨀 椀渀 椀渀 椀渀 椀渀✀㸀
| 㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 椀渀✀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀✀㸀
| 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman"'>Resume 匀攀挀琀椀漀渀㰀⼀愀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
| 㰀⼀琀爀㸀
㰀琀搀 眀椀搀琀栀㴀㌀ 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㤀㜀⸀㔀瀀琀㬀瀀愀搀搀椀渀最㨀㈀⸀㈀㔀瀀琀 ㈀⸀㈀㔀瀀琀 ㈀⸀㈀㔀瀀琀 ㈀⸀㈀㔀瀀琀✀㸀
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman"'>
㰀⼀琀搀㸀
㰀⼀琀愀戀氀攀㸀
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'>
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀✀㸀
| 㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀 挀攀氀氀猀瀀愀挀椀渀最㴀 挀攀氀氀瀀愀搀搀椀渀最㴀 眀椀搀琀栀㴀∀ ─∀
style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 椀渀 椀渀 椀渀 椀渀✀㸀
| 㰀琀搀 眀椀搀琀栀㴀㠀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㌀㔀⸀ 瀀琀㬀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 椀渀㬀栀攀椀最栀琀㨀⸀㜀㔀瀀琀✀㸀㰀愀
name=resume> 㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀⼀猀瀀愀渀㸀
| 㰀⼀琀爀㸀
|
㰀琀搀 眀椀搀琀栀㴀㠀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㌀㔀⸀ 瀀琀㬀戀愀挀欀最爀漀甀渀搀㨀⌀䔀㔀䔀䌀䘀㌀㬀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 椀渀㬀
height:13.5pt'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀猀瀀愀渀 挀氀愀猀猀㴀戀漀氀搀琀攀砀琀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀刀䔀匀唀䴀䔀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀
resume'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀⼀猀瀀愀渀㸀
| 㰀⼀琀爀㸀
|
㰀⼀琀搀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㬀栀攀椀最栀琀㨀⸀㈀㔀瀀琀✀㸀
| 㰀⼀琀爀㸀
㰀琀搀 挀漀氀猀瀀愀渀㴀㈀ 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 㔀⸀㈀㔀瀀琀✀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 挀氀愀猀猀㴀戀漀氀搀琀攀砀琀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Resume 䠀攀愀搀氀椀渀攀㨀 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman"'>Provisioner 㰀⼀刀攀猀甀洀攀吀椀琀氀攀㸀㰀⼀琀搀㸀
| 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 愀氀椀最渀㴀爀椀最栀琀 猀琀礀氀攀㴀✀琀攀砀琀ⴀ愀氀椀最渀㨀爀椀最栀琀✀㸀㰀猀瀀愀渀
class=boldtext1> 㰀⼀琀爀㸀
| |
㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀
mso-fareast-font-family:"Times New Roman"'> 㰀⼀琀搀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㌀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀㬀栀攀椀最栀琀㨀⸀㈀㔀瀀琀✀㸀
| 㰀⼀琀爀㸀
㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 㔀⸀㈀㔀瀀琀✀㸀
㰀搀椀瘀㸀
㰀洀攀琀愀 栀琀琀瀀ⴀ攀焀甀椀瘀㴀䌀漀渀琀攀渀琀ⴀ匀琀礀氀攀ⴀ吀礀瀀攀 挀漀渀琀攀渀琀㴀∀琀攀砀琀⼀挀猀猀∀㸀
㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:16.0pt;font-family:"Garamond","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䴀愀爀最愀爀攀琀 刀攀渀攀攀 圀椀氀猀漀渀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'>
㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'>641 Halley Lane, Lancaster, TX 75146
(214) 868-8111 margarethooker68@yahoo.com 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:9.0pt'>Senior Provisioner with 15 years professional 攀砀瀀攀爀椀攀渀挀攀搀 眀漀爀欀椀渀最 椀渀 昀愀猀琀ⴀ瀀愀挀攀搀 攀渀瘀椀爀漀渀洀攀渀琀猀 搀攀洀愀渀搀椀渀最 猀琀爀漀渀最
organizational, technical and interpersonal skills. Highly trustworthy and 挀漀洀洀椀琀琀攀搀 琀漀 猀甀瀀攀爀椀漀爀 挀甀猀琀漀洀攀爀 猀攀爀瘀椀挀攀⸀ 䠀愀渀搀猀 漀渀 攀砀瀀攀爀椀攀渀挀攀 氀攀愀搀椀渀最 愀氀氀
stages of cost saving for the company. Managed major Projects, able to 挀漀漀爀搀椀渀愀琀攀 愀渀搀 搀椀爀攀挀琀 愀氀氀 瀀栀愀猀攀猀 漀昀 瀀爀漀樀攀挀琀 戀愀猀攀搀 攀昀昀漀爀琀猀 眀栀椀氀攀 洀愀渀愀最椀渀最Ⰰ
motivating and guiding teams. Confident and poised in interactions with 椀渀搀椀瘀椀搀甀愀氀猀 愀琀 愀氀氀 氀攀瘀攀氀猀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'> §Extensive experience in Provisioning 眀椀琀栀Ⰰ 䐀匀 Ⰰ 䐀匀Ⰰ 䐀匀㌀Ⰰ 伀䌀㌀Ⰰ 伀䌀㈀Ⰰ 伀䌀㐀㠀Ⰰ 吀爀甀渀欀猀Ⰰ 䐀䤀䐀Ⰰ 倀刀䤀Ⰰ 䤀匀䐀一Ⰰ 吀Ⰰ 㔀㘀䬀Ⰰ 匀琀愀琀攀
and Local Tariff, DSL and pots lines. §Successful track record of Project 䴀愀渀愀最攀洀攀渀琀Ⰰ 䌀漀猀琀 匀愀瘀椀渀最 昀漀爀 琀栀攀 挀漀洀瀀愀渀礀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㔀椀渀㬀
margin-bottom:.0001pt;text-indent:-.25in'> 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㤀⸀ 瀀琀✀㸀倀愀爀琀椀挀椀瀀愀琀攀搀 椀渀 挀漀爀攀 最爀漀甀瀀猀 琀漀 椀洀瀀爀漀瘀攀
processes & procedures and contributed to company database enhancements. §Have experience working with a wide 瘀愀爀椀攀琀礀 漀昀 搀漀洀攀猀琀椀挀 ☀愀洀瀀㬀 䤀渀琀攀爀渀愀琀椀漀渀愀氀 䤀堀䌀猀Ⰰ 䰀䔀䌀猀Ⰰ 䌀䰀䔀䌀猀Ⰰ 刀䈀伀䌀猀⸀ 嘀攀渀搀漀爀猀
including; Allegiance Telecom, AT&T, BellSouth, Cable & Wireless, 䴀䌀䤀Ⰰ 嘀攀爀椀稀漀渀Ⰰ 儀眀攀猀琀Ⰰ 匀瀀爀椀渀琀Ⰰ 吀椀洀攀 圀愀爀渀攀爀 愀渀搀 䜀氀漀戀愀氀 䌀爀漀猀猀椀渀最⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㔀椀渀㬀
margin-bottom:.0001pt;text-align:justify;text-indent:-.25in'> 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㤀⸀ 瀀琀✀㸀䐀愀琀愀 䈀愀猀攀㬀 䴀椀挀爀漀猀漀昀琀 圀漀爀搀Ⰰ 䔀砀挀攀氀Ⰰ
PowerPoint, MS Office, CAMS, CABS, CCS, ASAP, LERT, QMF, NECAA, MECCA, NNMC, 一䴀伀䌀 愀渀搀 圀䘀䴀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㈀⸀ 瀀琀㬀
margin-left:0in;text-align:center'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㘀⸀ 瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀
.5in;text-indent:-.25in'>Revenue Cost Saving - 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㘀⸀ 瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀
.5in;text-indent:-.25in'>Account Development – 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:9.0pt'>PROFESSIONAL EXPERIENCE 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
9.0pt'>Sr. Provisioner – Securus Technologies, Dallas, TX (April 2008 to 倀爀攀猀攀渀琀⤀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Provision and design all 氀攀瘀攀氀猀 漀昀 挀椀爀挀甀椀琀猀 椀渀 猀礀猀琀攀洀 漀昀 爀攀挀漀爀搀⸀ 吀爀愀挀欀 愀渀搀 挀漀洀瀀氀攀琀攀 愀猀猀椀最渀攀搀
provisioning and circuit design tasks on orders as required meeting or 攀砀挀攀攀搀椀渀最 挀甀猀琀漀洀攀爀 攀砀瀀攀挀琀愀琀椀漀渀猀⸀ 䌀漀漀爀搀椀渀愀琀攀 眀椀琀栀 椀渀琀攀爀渀愀氀 愀渀搀 攀砀琀攀爀渀愀氀
departments such as ILECs/CLECs to establish connectivity for the products 愀渀搀 猀攀爀瘀椀挀攀猀 爀攀焀甀攀猀琀攀搀⸀ 㰀猀瀀愀渀 猀琀礀氀攀㴀✀挀漀氀漀爀㨀⌀㌀䈀㌀䔀㐀㈀✀㸀䬀攀攀瀀 搀攀琀愀椀氀攀搀 渀漀琀攀猀 漀渀
every install and distributing proper information to all levels of 洀愀渀愀最攀洀攀渀琀⸀ 倀爀漀挀攀猀猀 䄀匀刀 伀爀搀攀爀 昀漀爀 䐀匀䰀Ⰰ䐀匀㌀Ⰰ 伀䌀㌀Ⰰ 伀䌀㈀Ⰰ 伀䌀㐀㠀Ⰰ 吀爀甀渀欀猀Ⰰ 䐀䤀䐀Ⰰ 倀刀䤀Ⰰ
ISDN, Voice over IP, POTS LINE, COIN LINE, T1s, 56k, MEGS, MPLS Circuits etc. 瀀爀漀瘀椀搀攀 䐀匀䰀Ⰰ 倀伀吀猀 䰀椀渀攀猀 愀渀搀 䴀倀䰀匀 瀀爀椀挀攀 焀甀漀琀攀猀 昀漀爀 一攀琀眀漀爀欀 倀氀愀渀渀椀渀最 䔀渀最椀渀攀攀爀⸀
End to end provisioning of voice and data networks, perform translation and 琀爀甀渀欀 瀀爀漀瘀椀猀椀漀渀椀渀最 愀渀搀 琀攀猀琀椀渀最 琀漀 椀洀瀀氀攀洀攀渀琀 䤀匀倀Ⰰ 䤀匀䐀一 愀渀搀 搀愀琀愀 挀甀猀琀漀洀攀爀
orders. Coordinating and tracking circuit delivery with technicians, 攀渀最椀渀攀攀爀猀Ⰰ 漀琀栀攀爀 琀攀愀洀 洀攀洀戀攀爀猀 愀渀搀 瘀攀渀搀漀爀猀⸀ 䤀猀猀甀椀渀最 挀栀愀渀最攀 漀爀搀攀爀猀 搀椀猀挀漀渀渀攀挀琀猀
circuits as needed. Monitors the circuit delivery process related to 椀渀猀琀愀氀氀愀琀椀漀渀 愀渀搀 洀愀椀渀琀攀渀愀渀挀攀 漀昀 搀攀搀椀挀愀琀攀搀 挀椀爀挀甀椀琀猀⸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'>
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㤀⸀ 瀀琀㬀
color:#3B3E42'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
9.0pt;color:#3B3E42'>Project Management Specialist – Nortel Networks, 刀椀挀栀愀爀搀猀漀渀Ⰰ 吀堀 ⠀䴀愀爀挀栀 ㈀ 㜀 ጀ†伀挀琀漀戀攀爀 ㈀ 㜀⤀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㤀⸀ 瀀琀㬀
color:#3B3E42'>Managing and processing of all MVR quotes, orders and 攀焀甀椀瀀洀攀渀琀 爀攀琀甀爀渀猀 瀀攀爀 愀渀渀甀愀氀 一一匀匀⸀ 䴀嘀刀 漀爀最愀渀椀稀愀琀椀漀渀猀⸀ 䔀渀猀甀爀攀 愀 栀椀最栀 氀攀瘀攀氀 漀昀
customer satisfaction was achieved while providing a single point of contract 昀漀爀 愀氀氀 䴀嘀刀 漀爀搀攀爀 椀猀猀甀攀猀 愀渀搀 焀甀攀猀琀椀漀渀猀⸀ 䐀攀瘀攀氀漀瀀 愀渀搀 洀愀椀渀琀愀椀渀 愀 挀甀猀琀漀洀攀爀
service representative, order manager job manual for MVR methods and 瀀爀漀挀攀搀甀爀攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㤀⸀ 瀀琀✀㸀 倀爀漀樀攀挀琀 䴀愀渀愀最攀爀 昀漀爀 愀氀氀
ongoing core work ensuring that other simultaneously projects were 渀漀琀 愀昀昀攀挀琀攀搀 戀礀 挀漀爀攀 眀漀爀欀 愀渀搀 瀀爀漀樀攀挀琀 氀攀愀搀猀 愀爀攀 愀眀愀爀攀 漀昀 愀渀礀 瀀漀琀攀渀琀椀愀氀
impacts. Projects include working with vendors plan, schedule, and track 瀀爀漀最爀攀猀猀⸀ 㰀猀瀀愀渀 猀琀礀氀攀㴀✀挀漀氀漀爀㨀⌀㌀䈀㌀䔀㐀㈀✀㸀倀攀爀昀漀爀洀 氀椀愀椀猀漀渀 爀攀猀瀀漀渀猀椀戀椀氀椀琀椀攀猀 琀漀 琀栀攀
core systems group and proactively work to ensure all new system processes 愀爀攀 爀漀氀氀攀搀 漀甀琀 琀漀 琀栀攀 爀攀最椀漀渀 挀甀猀琀漀洀攀爀猀 椀渀 愀 琀椀洀攀氀礀 愀渀搀 昀甀渀挀琀椀漀渀 洀愀渀渀攀爀⸀
Prepare and manage weekly distribution of equipment tracking, order input, 戀漀漀欀椀渀最 愀挀琀椀瘀椀琀椀攀猀 愀渀搀 挀甀猀琀漀洀攀爀 攀猀挀愀氀愀琀椀漀渀 爀攀猀漀氀甀琀椀漀渀猀⸀ 䴀漀渀椀琀漀爀 愀氀氀 挀甀猀琀漀洀攀爀
orders ensuring compliance with TEO commitments, order, deliver schedules, expectations, 挀漀漀爀搀椀渀愀琀椀渀最 瀀爀椀漀爀椀琀椀攀猀 愀渀搀 挀漀爀攀 搀攀氀椀瘀攀爀愀戀氀攀猀⸀ 倀爀漀最爀攀猀猀 眀栀椀氀攀 椀搀攀渀琀椀昀礀椀渀最 愀渀礀
risk, deficiencies and recommending corrective action as required. Provide 洀愀爀欀攀琀椀渀最 猀攀爀瘀椀挀攀 猀甀瀀瀀漀爀琀 愀渀搀 最甀椀搀愀渀挀攀 琀漀 挀甀猀琀漀洀攀爀 愀渀搀 挀漀爀攀 漀爀最愀渀椀稀愀琀椀漀渀猀
specific to MVR processes and products. Perform management tracking and 爀攀瀀漀爀琀椀渀最 琀漀 攀渀猀甀爀攀 琀栀攀 漀爀搀攀爀氀礀 昀氀漀眀 漀爀 漀爀搀攀爀猀 甀猀椀渀最 琀爀愀挀欀椀渀最 搀愀琀愀戀愀猀攀猀
within the scope of account responsibility. Tracking regional quotations of 䴀嘀刀 瀀爀漀搀甀挀琀椀漀渀猀 愀渀搀 椀渀琀攀爀昀愀挀攀 眀椀琀栀 猀愀氀攀猀 琀漀 攀渀猀甀爀攀 挀甀猀琀漀洀攀爀 挀漀洀洀椀琀洀攀渀琀猀 愀爀攀
achieved. Proactively resolve customer invoice denials, billing issues, 搀攀氀椀瘀攀爀礀 瀀爀漀戀氀攀洀猀 愀渀搀 漀琀栀攀爀 漀爀搀攀爀 攀焀甀椀瀀洀攀渀琀 爀攀氀愀琀攀搀 挀漀渀挀攀爀渀猀 琀栀爀漀甀最栀 一漀爀琀攀氀 ㌀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀猀甀瀀㸀㰀猀瀀愀渀
style='font-size:6.0pt;color:#3B3E42'>rd 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:9.0pt;color:#3B3E42'>Performs order entry, validation, 爀攀瘀椀攀眀Ⰰ 瀀爀漀瘀椀猀椀漀渀猀 挀椀爀挀甀椀琀猀Ⰰ 䐀匀Ⰰ 吀㌀Ⰰ 吀Ⰰ 伀䌀㌀Ⰰ 伀䌀㈀Ⰰ 伀䌀㐀㠀Ⰰ 吀爀甀渀欀猀 愀渀搀
analysis of all special access circuit orders for Interexchange carriers. 匀甀戀洀椀琀 愀渀搀 挀漀洀瀀氀攀琀攀 䄀匀刀匀 琀漀 攀猀琀愀戀氀椀猀栀 漀爀 愀甀最洀攀渀琀 挀椀爀挀甀椀琀猀 愀渀搀 琀爀甀渀欀猀⸀ 唀猀攀
system to remote monitor product provides complete visibility to remote sites 昀爀漀洀 琀栀攀 甀猀攀爀ᤀ猠 搀攀猀欀琀漀瀀Ⰰ 最椀瘀椀渀最 琀栀攀 甀猀攀爀 愀 爀攀愀氀 琀椀洀攀 洀漀渀椀琀漀爀椀渀最 猀漀氀甀琀椀漀渀⸀
Track information about the company’s telecommunications network. Create 爀攀瀀漀爀琀猀 瘀愀爀礀 昀爀漀洀 猀椀稀攀 ㈀ 琀漀 㜀Ⰰ 氀椀渀攀猀 爀攀猀漀氀瘀攀 渀攀琀眀漀爀欀 挀愀瀀愀挀椀琀礀
requirements for Valor’s long distance network. Work each day with outside 琀攀挀栀渀椀挀椀愀渀 琀漀 爀攀猀漀氀瘀攀 氀漀渀最 搀椀猀琀愀渀挀攀 愀渀搀 氀漀挀愀氀 猀攀爀瘀椀挀攀 椀猀猀甀攀猀⸀ 匀攀愀爀挀栀 昀漀爀
available CFA for all circuits’ orders. Create DLRs for all circuits create 椀渀 嘀愀氀漀爀 猀礀猀琀攀洀⸀ 匀攀渀琀 琀栀攀 䘀伀䌀 眀栀攀渀 漀爀搀攀爀 栀愀猀 戀攀攀渀 挀漀洀瀀氀攀琀攀搀⸀ 䰀䔀䌀 愀渀搀 䌀䰀䔀䌀
order entry. Interact with LEC and CLEC’s to obtain there CFA, DLR and FOC 昀漀爀 漀爀搀攀爀猀 猀甀戀洀椀琀琀攀搀⸀ 䌀漀洀洀甀渀椀挀愀琀攀猀 眀椀琀栀 挀甀猀琀漀洀攀爀 琀漀 攀渀猀甀爀攀 漀爀搀攀爀猀 愀爀攀
complete and accurate. Coordinates with internal departments to ensure order 搀甀攀 搀愀琀攀猀 愀渀搀 瀀爀漀瘀椀猀椀漀渀椀渀最 琀愀猀欀 愀爀攀 瀀攀爀昀漀爀洀攀搀 戀礀 猀挀栀攀搀甀氀攀搀 搀愀琀攀猀⸀
Communicates with joint service providers to coordinate due dates and 攀砀挀栀愀渀最攀 瀀攀爀琀椀渀攀渀琀 漀爀搀攀爀 搀攀琀愀椀氀猀⸀ 圀漀爀欀 眀椀琀栀 搀攀猀椀最渀 攀渀最椀渀攀攀爀 琀漀 搀攀猀椀最渀 挀椀爀挀甀椀琀
for Co-tech in the field. Once I input order into the system, order is track 甀渀琀椀氀 挀椀爀挀甀椀琀 椀猀 眀椀爀攀搀 愀渀搀 挀漀洀瀀氀攀琀攀搀⸀ 䌀漀洀洀甀渀椀挀愀琀攀猀 愀渀礀 漀爀搀攀爀 猀琀愀琀甀猀 挀栀愀渀最攀猀
to customers and possible delays in provisioning task to internal 搀攀瀀愀爀琀洀攀渀琀猀Ⰰ 挀甀猀琀漀洀攀爀猀 愀渀搀 挀漀渀渀攀挀琀椀渀最 挀漀洀瀀愀渀椀攀猀 眀栀攀渀 琀愀猀欀 挀愀渀渀漀琀 戀攀 挀漀洀瀀氀攀琀攀搀
by scheduled date and escalate when necessary. Assigns billing charges for 挀漀洀瀀氀攀琀攀搀 漀爀搀攀爀猀⸀ 唀瀀搀愀琀攀猀 瀀爀漀瘀椀猀椀漀渀椀渀最 猀礀猀琀攀洀 眀椀琀栀 琀栀攀 氀愀琀攀猀琀 猀琀愀琀甀猀 漀昀
orders. Prepares and maintains metrics for individual performance. 䐀攀洀漀渀猀琀爀愀琀攀猀 攀砀挀攀氀氀攀渀琀 瘀攀爀戀愀氀 愀渀搀 眀爀椀琀琀攀渀 挀漀洀洀甀渀椀挀愀琀椀漀渀猀 愀猀 眀攀氀氀 愀猀 挀漀洀瀀攀琀攀渀琀
computer skills. Other duties and special projects as assigned. Provided 瀀爀椀挀攀 焀甀漀琀攀猀 昀漀爀 愀挀挀攀猀猀 猀攀爀瘀椀挀攀猀 昀爀漀洀 琀栀攀 䘀䌀䌀 椀渀琀攀爀猀琀愀琀攀 愀挀挀攀猀猀 琀愀爀椀昀昀Ⰰ 氀漀挀愀氀
exchange tariffs and state access tariffs. Research carrier access billing 搀椀猀瀀甀琀攀猀 愀渀搀 椀渀焀甀椀爀攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
9.0pt;color:#3B3E42'>Provisioner, Sr. Integrated Billing Specialist, CSG 䔀愀爀氀礀 圀愀爀渀椀渀最 䐀攀瀀愀爀琀洀攀渀琀Ⰰ 匀爀⸀ 䌀甀猀琀漀洀攀爀 匀攀爀瘀椀挀攀 䄀猀猀漀挀椀愀琀攀 ጀ†匀瀀爀椀渀琀⼀匀瀀爀椀渀琀 倀䌀匀Ⰰ
Forth Worth, TX (March 1999 – January 2001) 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㐀⸀ 瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀
.25in'>Monitors all call traffic 瀀爀漀挀攀猀猀攀搀 漀瘀攀爀 琀栀攀 匀瀀爀椀渀琀 一攀琀眀漀爀欀 昀漀爀 戀漀琀栀 渀攀眀 愀渀搀 攀砀椀猀琀椀渀最 挀甀猀琀漀洀攀爀猀⸀ 䴀愀椀渀
goal to minimize the financial risk associated with new and existing 挀甀猀琀漀洀攀爀猀 琀栀愀琀 攀砀栀椀戀椀琀 甀渀甀猀甀愀氀氀礀 栀椀最栀 氀攀瘀攀氀猀 漀昀 瀀爀攀ⴀ戀椀氀氀攀搀 甀猀愀最攀⸀ 䤀搀攀渀琀椀昀礀椀渀最
and treating customers prior to invoicing. Reduce overall revenue 愀搀樀甀猀琀洀攀渀琀猀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㐀⸀ 瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀
.25in'>Answering inbound 爀攀猀椀搀攀渀琀椀愀氀 猀攀爀瘀椀挀攀 椀渀焀甀椀爀攀猀 昀漀爀 戀漀琀栀 攀砀椀猀琀椀渀最 愀渀搀 瀀爀漀猀瀀攀挀琀椀瘀攀 挀甀猀琀漀洀攀爀猀⸀
Assisting in the follow; training, handling escalated calls, subject matter 攀砀瀀攀爀琀Ⰰ 猀瀀攀挀椀愀氀 瀀爀漀樀攀挀琀Ⰰ 瀀攀爀昀漀爀洀椀渀最 椀渀ⴀ挀栀愀爀最攀 搀甀琀椀攀猀 昀漀爀 匀甀瀀攀爀瘀椀猀漀爀猀Ⰰ
coaching and monitor new hire classes. Provide billing and trouble support to 漀甀爀 挀甀猀琀漀洀攀爀 戀愀猀攀⸀ 䄀挀挀漀甀渀琀 洀愀椀渀琀攀渀愀渀挀攀 愀搀樀甀猀琀洀攀渀琀猀 愀渀搀 挀爀攀搀椀琀⸀ 唀瀀最爀愀搀椀渀最
service to meet customers’ needs. Customer retention, demonstrated leadership 猀欀椀氀氀猀 戀礀 洀漀琀椀瘀愀琀椀漀渀 瀀攀攀爀猀 愀渀搀 漀昀昀攀爀椀渀最 攀渀挀漀甀爀愀最攀洀攀渀琀 愀渀搀 最甀椀搀愀渀挀攀⸀
Utilization of empowerment skills in decisions regarding customers. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀㐀⸀ 瀀琀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀
.25in'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:9.0pt'>EDUCATION 㰀琀搀 眀椀搀琀栀㴀㐀㌀ 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀 㜀⸀㔀瀀琀㬀瀀愀搀搀椀渀最㨀 椀渀 㔀⸀㐀瀀琀 椀渀 㔀⸀㐀瀀琀✀㸀
1982 to 1986
㰀琀搀 眀椀搀琀栀㴀㔀㌀㠀 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㐀 ㌀⸀㈀㔀瀀琀㬀瀀愀搀搀椀渀最㨀 椀渀 㔀⸀㐀瀀琀 椀渀 㔀⸀㐀瀀琀✀㸀
㰀⼀琀搀㸀