਀  㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀 style='font-size:26.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:਀  䄀爀椀愀氀✀㸀 ਀  刀攀最椀渀愀 䌀愀渀渀漀渀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀

Telecommunications ProfessionalPO Box 92762 - Atlanta, GA 30314regina.cannon3@gmail.com - (770)875-2173 

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Quality-driven telecommunications professional਀  眀椀琀栀 ㄀㔀⬀ 礀攀愀爀猀 漀昀 攀砀瀀攀爀椀攀渀挀攀 椀渀 琀攀挀栀渀椀挀愀氀 猀甀瀀瀀漀爀琀⼀氀攀愀搀攀爀猀栀椀瀀 瀀漀猀椀琀椀漀渀猀⸀☀渀戀猀瀀㬀 Highly skilled and specialized in VOIP, DCS, ADM, MUX, SONET, Ethernet, and਀  䤀倀ⴀ䈀愀猀攀搀 渀攀琀眀漀爀欀猀⸀ 倀漀猀猀攀猀猀 猀琀爀漀渀最 愀渀愀氀礀琀椀挀愀氀Ⰰ 琀攀挀栀渀椀挀愀氀Ⰰ 愀渀搀 漀爀最愀渀椀稀愀琀椀漀渀愀氀 skills with a proven ability to monitor, navigate, and repair Switch, DWDM,਀  嘀漀椀挀攀 愀渀搀 伀瀀琀椀挀愀氀 吀爀愀渀猀瀀漀爀琀 攀焀甀椀瀀洀攀渀琀 琀爀愀瘀攀爀猀椀渀最 瘀愀爀椀攀搀 渀攀琀眀漀爀欀猀⸀ 倀漀猀猀攀猀猀 欀攀礀 elements of troubleshooting skills and methodologies to meet Network਀  䄀瘀愀椀氀愀戀椀氀椀琀礀 愀渀搀 刀攀猀琀漀爀愀琀椀漀渀 挀漀洀洀椀琀洀攀渀琀猀 洀愀搀攀 琀漀 挀甀猀琀漀洀攀爀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> 

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'> : FLM਀  ㄀㔀　Ⰰ㘀　　Ⰰ 䘀氀愀猀栀眀愀瘀攀 ㈀㐀　　Ⰰ 䘀氀愀猀栀眀愀瘀攀 㜀㈀　　Ⰰ 吀椀琀愀渀Ⰰ 吀攀氀氀愀戀猀 㔀㌀㈀䰀Ⰰ 䐀匀䌀Ⰰ 吀愀搀椀爀愀渀Ⰰ Alcatel1633/1631/1630 Daces,Adtran਀  䴀堀㈀㠀　　Ⰰ 䐀䐀䴀ⴀ㈀　　　Ⰰ 䘀吀ⴀ㈀　　　Ⰰ☀渀戀猀瀀㬀 吀䄀ⴀ㌀　　　Ⰰ 䰀甀挀攀渀琀 䐀愀挀 䤀䤀Ⰰ 䌀椀猀挀漀 刀漀甀琀攀爀猀 㜀㘀　㘀 and 10008 Series, 5808 Trunking Gateway Router, Transmode TM-Series TM-3000਀  ☀愀洀瀀㬀 吀䴀ⴀ㌀　㄀Ⰰ 䄀匀刀 刀漀甀琀攀爀Ⰰ Ⰰ 䌀椀猀挀漀 ㄀㔀㐀㔀㐀Ⰰ 一漀爀琀攀氀 䌀嘀堀 ㄀㠀　　Ⰰ 䰀甀挀攀渀琀 吀一吀⼀䄀倀堀Ⰰ Ciena Firefly Transport, Cac Access Navigator, Edgelink Mux, Ciena Core਀  䐀椀爀攀挀琀漀爀Ⰰ 一漀爀琀攀氀 伀䌀㐀㠀⼀㄀㤀㈀Ⰰ 䔀愀最氀攀 匀吀倀Ⰰ 䐀㐀 䌀栀愀渀渀攀氀 䈀愀渀欀Ⰰ 刀攀搀戀愀挀欀Ⰰ㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:਀  䄀爀椀愀氀✀㸀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀洀猀漀ⴀ戀椀搀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀 Arial'>Echo Cancellers, Passport, Cable/DSL Modem

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Network Protocols and Applications

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'> SONUS਀  匀漀昀琀猀眀椀琀挀栀Ⰰ 䈀爀漀愀搀猀漀昀琀 嘀漀椀挀攀 䴀愀渀愀最攀爀Ⰰ 䌀椀猀挀漀 䈀吀匀㄀　⼀㈀　　 猀漀昀琀 猀眀椀琀挀栀 䰀甀挀攀渀琀 㜀㘀　㘀 Cisco Routers, 10K Series Routers, 5ESS, DMS 100/250/500, Juniper,਀  匀椀攀洀攀渀猀ⴀ䘀甀樀椀琀猀甀Ⰰ 匀攀渀琀椀攀渀琀 䄀吀䴀Ⰰ 嘀椀瀀攀爀⼀嘀攀挀琀漀爀 匀漀昀琀猀眀椀琀挀栀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'> :਀  圀椀爀攀猀栀愀爀欀Ⰰ 一攀琀猀洀愀爀琀 ㄀㔀　　Ⰰ 䌀吀䌀Ⰰ 一漀爀琀攀氀 倀爀攀猀椀搀攀Ⰰ 䌀椀攀渀愀 一漀搀攀 䴀愀渀愀最攀爀Ⰰ 圀漀氀瘀攀爀椀渀攀Ⰰ Eastern Research, Netops Manager, Spyglass, Netcool, Granite, Circuit Vision,਀  刀攀洀攀搀礀Ⰰ 䌀氀愀爀椀昀礀Ⰰ 刀䘀䴀Ⰰ 䌀椀爀挀甀椀琀 嘀椀猀椀漀渀Ⰰ 吀䤀刀䬀匀Ⰰ 圀䘀䄀⼀䌀Ⰰ☀渀戀猀瀀㬀 䄀挀挀攀猀猀 䜀甀愀爀搀椀愀渀Ⰰ BAAIS, AAIS/DS, Metasolv, Change Management/MOPs, Lucent Wavestar CIT,

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'> :਀  䄀氀挀愀琀攀氀 ㄀㘀㌀　⼀㌀㄀⼀㌀㌀ ⴀ 匀堀 匀漀渀攀琀 䌀爀漀猀猀 䌀漀渀渀攀挀琀 伀⼀䴀Ⰰ 唀渀椀砀 䈀愀猀椀挀猀Ⰰ 匀漀渀甀猀 攀焀甀椀瀀洀攀渀琀 overview, trunking, and troubleshooting, DMS Supernode System Maintenance

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㐀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> 

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㐀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> 

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㐀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>WORK਀  䔀堀倀䔀刀䤀䔀一䌀䔀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Network਀  䄀渀愀氀礀猀琀 䤀䤀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Provides਀  漀瀀攀爀愀琀椀漀渀愀氀 猀甀瀀瀀漀爀琀 昀漀爀 愀挀挀攀猀猀 愀渀搀 琀爀愀渀猀瀀漀爀琀 猀攀爀瘀椀挀攀 瀀爀漀瘀椀搀攀爀 搀愀琀愀 渀攀琀眀漀爀欀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>  •Troubleshoot/diagnose and resolve trouble tickets for networking and਀  椀渀昀爀愀猀琀爀甀挀琀甀爀攀㰀戀㸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀 㰀⼀戀㸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>  •਀  倀爀漀瘀椀搀攀猀 琀攀挀栀渀椀挀愀氀 愀渀搀 愀渀愀氀礀琀椀挀愀氀 猀甀瀀瀀漀爀琀 椀渀 搀攀琀攀爀洀椀渀椀渀最 琀栀攀 爀漀漀琀 挀愀甀猀攀 漀昀 network problems

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>   ਀  愀渀搀 椀洀瀀氀攀洀攀渀琀 愀挀琀椀漀渀 瀀氀愀渀猀 戀愀猀攀搀 漀渀 圀椀渀搀猀琀爀攀愀洀 瀀漀氀椀挀椀攀猀 愀渀搀⼀漀爀 最甀椀搀攀氀椀渀攀猀Ⰰ and NOC

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>   ਀  搀攀瀀愀爀琀洀攀渀琀愀氀 瀀爀漀挀攀猀猀攀猀 愀渀搀 瀀爀漀挀攀搀甀爀攀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀 font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>  •਀  䤀搀攀渀琀椀昀椀攀猀Ⰰ 椀猀漀氀愀琀攀猀 愀渀搀 栀攀氀瀀猀 爀攀猀漀氀瘀攀 渀攀琀眀漀爀欀 愀渀搀 挀甀猀琀漀洀攀爀 椀洀瀀愀挀琀椀渀最 椀猀猀甀攀猀 in a 24 X 7 environment.

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> ਀  ∀䄠猀猀椀猀琀⼀洀攀渀琀漀爀 漀琀栀攀爀 琀攀挀栀渀椀挀椀愀渀猀 眀椀琀栀 琀栀攀椀爀 琀攀挀栀渀椀挀愀氀 搀攀瘀攀氀漀瀀洀攀渀琀 椀渀 琀栀攀 甀猀攀 of monitoring tools,    

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Center਀  伀瀀攀爀愀琀椀漀渀猀 吀攀挀栀渀椀挀椀愀渀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Verizon Core (Contractor)

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Provisioning and maintenance activity from DS0 to਀  匀漀渀攀琀 渀攀琀眀漀爀欀猀 愀猀 爀攀焀甀椀爀攀搀 昀漀爀 椀渀猀琀愀氀氀愀琀椀漀渀 愀渀搀 昀愀椀氀甀爀攀 愀昀琀攀爀 椀渀猀琀愀氀氀 椀猀猀甀攀猀⸀ Troubleshoot, test and correct circuits, network, and CPE equipment.

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>• Designs, plans, and coordinates work teams

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>    On a daily basis monitors,਀  琀攀猀琀猀Ⰰ 琀爀漀甀戀氀攀猀栀漀漀琀猀Ⰰ 愀渀搀 爀攀猀琀漀爀攀猀 洀愀渀礀 琀礀瀀攀猀 漀昀 搀愀琀愀 猀攀爀瘀椀挀攀猀 愀猀 椀琀    

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>    relates to installation duties਀  愀渀搀 昀愀椀氀甀爀攀 愀昀琀攀爀 椀渀猀琀愀氀氀 椀猀猀甀攀猀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀 font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>• Provided Tier II support for other departments

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>• Work closely with Operations to assure timely਀  琀甀爀渀ⴀ甀瀀 漀昀 渀攀眀 猀攀爀瘀椀挀攀猀 愀猀 眀攀氀氀 愀猀 愀渀礀 爀攀焀甀椀爀攀搀 洀漀瘀攀猀Ⰰ 愀搀搀猀Ⰰ 挀栀愀渀最攀猀Ⰰ 搀攀氀攀琀攀猀 associated with cost savings or other network management.

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Network Operations Engineer II

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>• Monitored, trouble isolate and repair of਀  䌀戀攀礀漀渀搀 椀渀昀爀愀猀琀爀甀挀琀甀爀攀⸀ 吀栀椀猀 椀渀挀氀甀搀攀猀 洀愀渀愀最椀渀最 愀渀 䤀倀 ☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>   based network with multiple data਀  攀焀甀椀瀀洀攀渀琀 愀渀搀 愀瀀瀀氀椀挀愀琀椀漀渀猀 椀渀挀氀甀搀椀渀最㨀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀 font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>   I.P. networks including 7606 Cisco਀  刀漀甀琀攀爀猀Ⰰ ㄀　䬀 匀攀爀椀攀猀 刀漀甀琀攀爀猀 愀渀搀 䌀椀猀挀漀 䈀吀匀 瀀愀挀欀攀琀椀稀攀搀 瘀漀椀挀攀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>  switches, 5850 Trunking Gateway Routers,਀  䄀匀刀Ⰰ 匀漀渀甀猀 匀漀昀琀猀眀椀琀挀栀 倀氀愀琀昀漀爀洀Ⰰ 䤀倀 䔀琀栀攀爀渀攀琀Ⰰ 䤀䈀䴀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>   Netcool alarm, Granite trouble਀  琀椀挀欀攀琀 猀礀猀琀攀洀⸀☀渀戀猀瀀㬀 ☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Management and troubleshooting of many types of਀  搀愀琀愀Ⰰ 瘀漀椀挀攀 愀渀搀 挀氀漀甀搀 猀攀爀瘀椀挀攀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>  Including ATM, Point to Point, Point to਀  䴀甀氀琀椀瀀漀椀渀琀Ⰰ 䐀匀㌀Ⰰ 伀䌀㌀Ⰰ 攀洀愀椀氀Ⰰ 䐀一匀Ⰰ 爀漀甀琀攀爀 挀漀渀昀椀最甀爀愀琀椀漀渀Ⰰ 洀攀搀椀愀 最愀琀攀眀愀礀猀 愀渀搀 changes in Cisco Routers. Provided Tier II support for other

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Verified and initiated MOP activities as needed.਀  㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Network Operations Center Technical Specialist-਀  匀眀椀琀挀栀攀搀 䄀瀀瀀氀椀挀愀琀椀漀渀猀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>LEVEL3 COMMUNICATIONS

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Conducted analysis and trouble isolation of਀  愀挀琀椀瘀攀 嘀伀䤀倀 搀爀漀瀀瀀攀搀 挀愀氀氀猀Ⰰ 㐀　㠀 爀攀焀甀攀猀琀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>timeouts,   failed new call attempts,਀  爀攀瀀漀爀琀愀戀氀攀 嘀伀䤀倀 漀甀琀愀最攀 攀瘀攀渀琀猀Ⰰ 䤀渀琀攀爀昀愀挀攀 搀漀眀渀⼀瀀愀挀欀攀琀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>loss investigation, Sonus Soft Switch/TNT/ APX਀  䌀伀吀 昀愀椀氀甀爀攀猀 愀渀搀 瘀漀椀挀攀 焀甀愀氀椀琀礀 椀猀猀甀攀猀 甀琀椀氀椀稀椀渀最㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>  TCP/IP, SIP, SSH, Radius and Sonet਀  倀爀漀琀漀挀漀氀猀 椀渀ⴀ栀漀甀猀攀 愀渀搀 眀栀攀渀 琀攀猀琀椀渀最 眀椀琀栀 䰀攀挀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Extensively tested trunks and isolated network਀  琀爀漀甀戀氀攀猀 眀椀琀栀 一漀爀琀攀氀 䐀䴀匀 昀愀洀椀氀礀 䌀氀愀猀猀 㔀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀 font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>  switches as well as  the਀  䄀氀挀愀琀攀氀⼀䰀甀挀攀渀琀 㔀䔀匀匀 愀挀爀漀猀猀 琀栀攀 爀攀猀瀀攀挀琀椀瘀攀 渀攀琀眀漀爀欀猀 椀渀挀氀甀搀椀渀最 䐀匀　Ⰰ㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>  DS1, DS3, E-911, Pri and the SS7 signaling਀  渀攀琀眀漀爀欀 爀攀搀甀挀椀渀最 搀漀眀渀琀椀洀攀 愀渀搀 琀椀洀攀 琀漀 爀攀瀀愀椀爀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Improved network availability and performance਀  琀栀爀漀甀最栀 琀爀漀甀戀氀攀猀栀漀漀琀椀渀最Ⰰ 椀渀昀爀愀猀琀爀甀挀琀甀爀攀            

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Maintained and performed fault isolation਀  椀渀瘀漀氀瘀椀渀最 氀漀挀愀氀 愀渀搀 椀渀琀攀爀渀愀琀椀漀渀愀氀 挀漀洀洀甀渀椀挀愀琀椀漀渀猀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>  circuits with other Local and਀  䰀漀渀最ⴀ䐀椀猀琀愀渀挀攀 瀀爀漀瘀椀搀攀爀猀⸀ 吀栀椀猀 椀渀挀氀甀搀攀搀 匀吀倀ⴀ琀漀ⴀ匀眀椀琀挀栀Ⰰ 匀吀倀ⴀ琀漀ⴀ匀吀倀Ⰰ          

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Tasked with progressive responsibility and਀  昀甀渀挀琀椀漀渀愀氀氀礀 猀攀爀瘀攀搀 椀渀 氀攀愀搀 瀀漀猀椀琀椀漀渀⼀猀甀戀樀攀挀琀 洀愀琀琀攀爀 ☀渀戀猀瀀㬀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>   expert on quickly learned and legacy਀  渀攀琀眀漀爀欀猀 愀渀搀 愀瀀瀀氀椀挀愀琀椀漀渀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Participated on incident conference call bridges਀  眀椀琀栀 瘀愀爀椀漀甀猀 最爀漀甀瀀猀 愀渀搀 氀攀瘀攀氀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>of managementVerified and initiated Change Management and MOP਀  愀挀琀椀瘀椀琀椀攀猀 愀猀 渀攀攀搀攀搀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>  internal and external sources

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Proactively sought and identified potential਀  渀攀琀眀漀爀欀 瀀爀漀戀氀攀洀猀 愀渀搀 愀搀搀爀攀猀猀攀搀 椀猀猀甀攀猀 戀攀昀漀爀攀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>becoming service affecting events Provided਀  椀洀洀攀搀椀愀琀攀 爀攀猀漀氀甀琀椀漀渀 琀漀 爀攀搀甀挀攀 椀洀瀀愀挀琀 琀漀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'> ਀  挀甀猀琀漀洀攀爀猀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Performed transport equipment EMS fault਀  椀猀漀氀愀琀椀漀渀 愀渀搀 爀攀瀀愀椀爀Ⰰ 爀攀瀀漀爀琀攀搀 洀攀搀椀愀渀 琀椀洀攀 琀漀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>repair, total service and stop time to management਀  昀漀爀 洀攀琀爀椀挀 爀攀焀甀椀爀攀洀攀渀琀猀 椀渀 漀爀搀攀爀 琀漀 provide       

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Created part requests and coordinated module਀  搀攀氀椀瘀攀爀礀 愀渀搀 爀攀瀀氀愀挀攀洀攀渀琀 漀昀 渀攀琀眀漀爀欀 攀氀攀洀攀渀琀猀 ☀渀戀猀瀀㬀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>  to return all network functionality to਀  䰀攀瘀攀氀 ㌀ 瀀氀愀琀昀漀爀洀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Acceptance Center Lead Technician,਀  刀攀最椀漀渀愀氀 伀瀀攀爀愀琀椀渀最 䌀攀渀琀攀爀 ⴀ 匀洀礀爀渀愀Ⰰ 䜀䄀 ⴀ ㈀　　㄀ 琀漀 ㈀　　㌀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Provided technical advice and handled਀  栀椀最栀攀爀ⴀ氀攀瘀攀氀 琀爀漀甀戀氀攀猀栀漀漀琀椀渀最 昀漀爀 琀栀攀 琀攀猀琀 愀渀搀 琀甀爀渀 甀瀀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>  Department

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>•Introduced a base level troubleshooting and਀  琀爀愀渀猀氀愀琀椀漀渀猀 琀爀愀椀渀椀渀最 最甀椀搀攀 昀漀爀 ㄀㰀⼀猀瀀愀渀㸀㰀猀甀瀀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀　瀀琀㬀 font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>st level

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'> 

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Bachelor of Science in Management/Accounting

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>**Pending CCNA**

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Vendor Training

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䌀愀氀椀戀爀椀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-bidi-font-family:Arial'>Testing equipment: T-Berd 107a, 224, 209, 310,਀  䘀椀爀攀戀攀爀搀 㘀　　　Ⰰ 匀愀最攀 㤀㌀　Ⰰ 一攀琀 䄀渀愀氀礀猀琀Ⰰ 刀攀愀挀琀Ⰰ 䌀攀渀琀攀猀琀Ⰰ 䤀渀琀攀最爀愀琀攀搀 䐀椀最椀琀愀氀 吀攀猀琀 System, H-P Internet Advisor, Inet਀㰀℀嬀椀昀 ℀猀甀瀀瀀漀爀琀䰀椀渀攀䈀爀攀愀欀一攀眀䰀椀渀攀崀㸀㰀戀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ猀瀀攀挀椀愀氀ⴀ挀栀愀爀愀挀琀攀爀㨀氀椀渀攀ⴀ戀爀攀愀欀✀㸀

਀ ਀ ਀ 㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀　㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀✀㸀 Experience

਀    㰀⼀琀搀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀戀愀挀欀最爀漀甀渀搀㨀⌀䔀㔀䔀䌀䘀㌀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㄀㌀⸀㔀瀀琀✀㸀

 

਀  㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀　 挀攀氀氀瀀愀搀搀椀渀最㴀　 猀琀礀氀攀㴀✀洀猀漀ⴀ挀攀氀氀猀瀀愀挀椀渀最㨀 1.5pt;mso-yfti-tbllook:1184'>਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀　㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀✀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀✀㸀

਀ 㰀⼀琀爀㸀

਀  㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀　 挀攀氀氀猀瀀愀挀椀渀最㴀　 挀攀氀氀瀀愀搀搀椀渀最㴀　 眀椀搀琀栀㴀∀㄀　　─∀ style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:਀   　椀渀 　椀渀 　椀渀 　椀渀✀㸀
਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㜀⸀㔀瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 7.5pt;margin-left:0in'>Company ਀    㰀⼀琀搀㸀	਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㜀⸀㔀瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 7.5pt;margin-left:0in'>਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀✀㸀㰀䔀砀瀀攀爀椀攀渀挀攀吀椀琀氀攀㸀

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਀ 㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀　㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀栀攀椀最栀琀㨀㄀㔀⸀　瀀琀✀㸀