7/2013 to 10/2013:  Washington਀  匀琀愀琀攀 倀愀爀欀猀㰀⼀戀㸀㨀☀渀戀猀瀀㬀 㰀戀㸀倀愀爀欀 䄀椀搀攀㰀⼀戀㸀 ⠀吀攀洀瀀 匀甀洀洀攀爀 䨀漀戀⤀㨀☀渀戀猀瀀㬀 刀攀猀瀀漀渀猀椀戀氀攀 for Customer Service to campground guests & park visitors.12/2010 to 12/2012: ਀  㰀戀㸀䄀吀☀愀洀瀀㬀吀 㰀⼀戀㸀⠀挀漀渀琀爀愀挀琀⤀⸀☀渀戀猀瀀㬀㰀戀㸀倀爀漀樀攀挀琀 䴀愀渀愀最攀爀㰀⼀戀㸀㨀☀渀戀猀瀀㬀 䤀渀瘀攀猀琀椀最愀琀椀漀渀 of and process related to incident-free disconnect of unused TDM Facilities਀  琀栀甀猀 猀甀瀀瀀漀爀琀椀渀最 䔀琀栀攀爀渀攀琀 搀攀瀀氀漀礀洀攀渀琀 ☀愀洀瀀㬀 愀挀栀椀攀瘀椀渀最 挀漀猀琀 猀愀瘀椀渀最猀 昀漀爀 挀甀猀琀漀洀攀爀⸀ Use of such systems as Granite Engineering Client for record updates, Virtual਀  䘀爀漀渀琀 伀昀昀椀挀攀 㰀⼀戀㸀⠀嘀䘀伀⤀㰀戀㸀 㰀⼀戀㸀昀漀爀 䰀䔀䌀 伀爀搀攀爀 猀甀戀洀椀猀猀椀漀渀Ⰰ 㰀戀㸀䌀吀匀㰀⼀戀㸀 ☀愀洀瀀㬀 䰀䔀䌀 on-line research tools.  Accomplished thru 1) Direct interface with਀  挀攀氀氀ⴀ猀椀琀攀 ☀愀洀瀀㬀 猀眀椀琀挀栀 瀀攀爀猀漀渀渀攀氀 琀漀 瘀攀爀椀昀礀 猀琀愀琀甀猀 漀昀 昀愀挀椀氀椀琀礀 砀ⴀ挀漀渀渀攀挀琀猀㬀 ㈀⤀ CTS Ticket communication to report/remove x-connect:  3) Granite Client਀  甀瀀搀愀琀攀猀 琀漀 爀攀昀氀攀挀琀 愀挀琀椀瘀椀琀礀 漀渀 挀椀爀挀甀椀琀猀㬀☀渀戀猀瀀㬀 㐀⤀ 䤀猀猀甀愀渀挀攀 漀昀 䄀挀挀攀猀猀 匀攀爀瘀椀挀攀 Requests (ASR) thru Virtual Front Office (VFO);  5) Follow-through with਀  䰀䔀䌀 琀漀 攀渀猀甀爀攀 挀漀洀瀀氀攀琀椀漀渀㬀 㘀⤀ 唀瀀搀愀琀攀⼀䴀愀椀渀琀愀椀渀 匀琀愀琀甀猀 刀攀瀀漀爀琀猀 琀漀 爀攀昀氀攀挀琀 accurate current disposition of Project thru regular & ad hoc conference਀  挀愀氀氀猀⸀☀渀戀猀瀀㬀 䤀 眀愀猀 刀攀猀瀀漀渀猀椀戀氀攀 昀漀爀 愀氀洀漀猀琀 ␀㄀䴀 爀攀搀甀挀琀椀漀渀 椀渀 愀渀渀甀愀氀 昀愀挀椀氀椀琀椀攀猀 costs. Document project status(es) on complex tracking spreadsheets. ਀  倀爀漀昀椀挀椀攀渀挀礀 椀渀 䴀匀 伀昀昀椀挀攀 䄀瀀瀀氀椀挀愀琀椀漀渀猀㨀☀渀戀猀瀀㬀 圀漀爀搀Ⰰ 倀漀眀攀爀瀀漀椀渀琀Ⰰ 䔀砀挀攀氀 utilizing Vlookups, Created Pivot Tables to simplify Status Reports; SUM,਀  䄀嘀䜀Ⰰ 䌀䔀䤀䰀䤀一䜀Ⰰ 䘀䰀伀伀刀 挀漀洀洀愀渀搀猀㰀椀㸀⸀☀渀戀猀瀀㬀 㰀⼀椀㸀䤀 攀昀昀攀挀琀椀瘀攀氀礀 眀漀爀欀攀搀 爀攀洀漀琀攀氀礀 昀漀爀 the duration of my assignment.  Left when assignment ended in਀  洀椀搀ⴀ一漀瘀攀洀戀攀爀 ㈀　㄀㈀⸀☀渀戀猀瀀㬀 刀攀瀀漀爀琀攀搀 琀漀 䴀愀渀愀最攀爀Ⰰ 䌀栀爀椀猀琀椀渀攀 䰀攀攀⸀☀渀戀猀瀀㬀 770-602-038505/2008 to 10/2010: ਀  㰀戀㸀倀漀挀欀攀琀 䌀漀洀洀甀渀椀挀愀琀椀漀渀猀㰀⼀戀㸀Ⰰ 匀愀渀 䄀渀琀漀渀椀漀Ⰰ 吀砀㨀☀渀戀猀瀀㬀☀渀戀猀瀀㬀㰀戀㸀吀攀氀挀漀 䌀漀猀琀 Analyst:  Responsible for audit of bills/invoices to verify charges਀  愀爀攀 挀漀爀爀攀挀琀⸀☀渀戀猀瀀㬀 匀甀戀洀椀琀⼀爀攀猀漀氀瘀攀 搀椀猀瀀甀琀攀猀 眀椀琀栀 琀攀氀攀挀漀洀 瘀攀渀搀漀爀猀⸀☀渀戀猀瀀㬀 圀漀爀欀 closely with Accounts Payable to ensure vendor payments are made in a timely਀  洀愀渀渀攀爀⸀☀渀戀猀瀀㬀 䐀攀瘀攀氀漀瀀Ⰰ 倀爀攀瀀愀爀攀 ☀愀洀瀀㬀 䴀愀椀渀琀愀椀渀 挀漀洀瀀氀攀砀 猀瀀爀攀愀搀猀栀攀攀琀猀 琀漀 琀爀愀挀欀 network costs; as well as use of Business Objects to generate usage਀  爀攀瀀漀爀琀猀⸀☀渀戀猀瀀㬀 倀爀漀挀攀猀猀 䤀洀瀀爀漀瘀攀洀攀渀琀 眀椀琀栀 䄀挀挀漀甀渀琀椀渀最 昀漀爀 攀昀昀椀挀椀攀渀琀 昀氀漀眀 漀昀 invoices from receipt to audit to payment.  Left when company sold to਀  䌀爀椀挀欀攀琀 䌀漀洀洀甀渀椀挀愀琀椀漀渀猀⼀䰀攀愀瀀 圀椀爀攀氀攀猀猀 ☀愀洀瀀㬀 洀礀 瀀漀猀椀琀椀漀渀 眀愀猀 攀氀椀洀椀渀愀琀攀搀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'>