㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
㰀搀椀瘀㸀
㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:14.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀
吀椀洀漀琀栀礀 圀⸀ 唀猀攀氀琀漀渀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
31250 Timothy TrailConifer, CO 80433 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀㌀ ㌀ⴀ㠀 ㌀ⴀ㌀㤀㘀㘀 ጀ†䴀漀戀椀氀攀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀㌀ ㌀ⴀ㠀㘀ⴀ 㘀 ጀ†䠀漀洀攀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀琀椀洀甀猀攀氀琀漀渀䀀礀愀栀漀漀⸀挀漀洀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㜀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㜀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Multi-year 洀甀氀琀椀ⴀ洀椀氀氀椀漀渀 挀漀渀琀爀愀挀琀 爀攀瘀椀攀眀 愀渀搀 渀攀最漀琀椀愀琀椀漀渀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㜀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㜀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Responsible 昀漀爀 洀甀氀琀椀瀀氀攀 渀攀琀眀漀爀欀 爀漀氀氀漀甀琀猀⼀洀椀最爀愀琀椀漀渀猀 昀漀爀 瘀漀椀挀攀Ⰰ 搀愀琀愀Ⰰ 愀渀搀 瘀椀搀攀漀 猀攀爀瘀椀挀攀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㜀⸀㘀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㜀 氀攀瘀攀氀 氀昀漀㬀
tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Experience 搀攀瘀攀氀漀瀀椀渀最 愀渀搀 椀洀瀀氀攀洀攀渀琀椀渀最 搀椀猀愀猀琀攀爀 爀攀挀漀瘀攀爀礀 瀀氀愀渀猀 眀椀琀栀椀渀 氀愀爀最攀
organizations 㰀栀㈀ 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀㬀
page-break-after:avoid'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Comcast 䌀漀爀瀀⸀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䈀漀漀欀 䄀渀琀椀焀甀愀∀Ⰰ∀猀攀爀椀昀∀㬀
mso-bidi-font-family:Arial'> – Greenwood Village, CONovember 2010 – Present 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Responsible 昀漀爀 氀攀愀搀椀渀最 琀栀攀 搀愀椀氀礀 眀漀爀欀 愀挀琀椀瘀椀琀椀攀猀 漀昀 愀渀 愀最椀氀攀 琀攀愀洀 漀昀 搀攀瘀攀氀漀瀀攀爀猀Ⰰ
providing reporting automation of recurring tasks. Provided ongoing 瀀漀猀椀琀椀瘀攀 氀攀愀搀攀爀猀栀椀瀀 琀漀 洀礀 琀攀愀洀 愀渀搀 漀琀栀攀爀 倀爀漀最爀愀洀 䰀攀愀搀攀爀猀Ⰰ 栀攀氀瀀椀渀最 琀栀攀洀 琀漀
focus on transforming the organization to perform at a higher level. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Senior 䔀渀最椀渀攀攀爀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Optimization 䔀渀最椀渀攀攀爀 ⠀䌀漀洀挀愀猀琀 䌀漀爀瀀⸀⤀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Responsible 昀漀爀 猀甀瀀瀀漀爀琀 漀昀 䰀攀愀猀琀 䌀漀猀琀 刀漀甀琀椀渀最 ⠀䰀䌀刀⤀ 昀漀爀 䌀漀洀挀愀猀琀ᤀ猠 䐀椀最椀琀愀氀 嘀漀椀挀攀 一攀琀眀漀爀欀Ⰰ
as well as their new Wholesale Voice product. Responsibilities include 愀渀愀氀礀猀椀猀 漀昀 爀愀琀攀猀 愀渀搀 瀀爀漀搀甀挀琀椀漀渀 漀昀 爀愀琀攀 琀愀戀氀攀猀Ⰰ 搀攀瘀攀氀漀瀀椀渀最 ☀愀洀瀀㬀 瀀爀漀搀甀挀椀渀最
reports to adequately manage LCR, and producing detailed process 搀漀挀甀洀攀渀琀猀⸀☀渀戀猀瀀㬀 䄀搀搀椀琀椀漀渀愀氀 爀攀猀瀀漀渀猀椀戀椀氀椀琀椀攀猀 椀渀挀氀甀搀攀 猀甀猀琀愀椀渀攀搀 洀愀椀渀琀攀渀愀渀挀攀
for several providers’ SIP Peer connections, ensuring that all eligible 琀爀愀昀昀椀挀 椀猀 爀漀甀琀攀搀 瘀椀愀 琀栀攀 瀀攀攀爀 挀漀渀渀攀挀琀椀漀渀猀 琀栀攀爀攀戀礀 爀攀搀甀挀椀渀最 攀砀瀀攀渀猀攀 愀猀 洀甀挀栀
as possible. Daily activities include heavy manipulation of data via 匀儀䰀 焀甀攀爀椀攀猀 愀渀搀 甀瀀搀愀琀攀猀Ⰰ 椀渀琀攀爀愀挀琀椀渀最 眀椀琀栀 漀琀栀攀爀 搀攀瀀愀爀琀洀攀渀琀猀 愀挀爀漀猀猀 䌀漀洀挀愀猀琀Ⰰ
and LCR and other vendors. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Model Builder ⠀䰀攀瘀攀氀 ㌀ 䌀漀洀洀甀渀椀挀愀琀椀漀渀猀⤀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Created 搀漀挀甀洀攀渀琀愀琀椀漀渀 漀渀 栀漀眀 琀漀 戀甀椀氀搀 瘀漀椀挀攀 愀渀搀 搀愀琀愀 渀攀琀眀漀爀欀 攀氀攀洀攀渀琀 洀漀搀攀氀猀 ⠀䌀椀猀挀漀
Routers, ATM Switches, Optical Carrier Equipment, etc.) in Telcordia’s 一攀琀眀漀爀欀 䔀渀最椀渀攀攀爀 ⠀一䔀 䴀漀搀攀氀 䈀甀椀氀搀攀爀 愀渀搀 一䔀 吀漀漀氀戀漀砀⤀Ⰰ 椀渀挀氀甀搀椀渀最 戀甀猀椀渀攀猀猀 爀甀氀攀猀Ⰰ
and engineering standards. Researched, documented, and built complex 渀攀琀眀漀爀欀 攀氀攀洀攀渀琀 洀漀搀攀氀猀 ⠀挀栀愀猀猀椀猀Ⰰ 猀氀漀琀猀Ⰰ 瀀氀甀最椀渀猀Ⰰ 愀渀搀 瀀漀爀琀猀⤀ 攀渀愀戀氀椀渀最 渀攀琀眀漀爀欀
migrations of Level 3’s acquired networks. Performed SQL queries, and 椀渀猀攀爀琀 ☀愀洀瀀㬀 甀瀀搀愀琀攀 猀琀愀琀攀洀攀渀琀猀 椀渀 匀儀䰀 瘀椀愀 吀伀䄀䐀 椀渀 漀爀搀攀爀 琀漀 猀攀琀 䄀挀挀攀猀猀 䤀䐀猀
(AIDs) for logical and physical ports to enable automated provisioning. 吀爀愀椀渀攀搀 䰀攀瘀攀氀 ㌀ 洀漀搀攀氀 戀甀椀氀搀攀爀猀 椀渀 愀 挀氀愀猀猀爀漀漀洀 猀攀琀琀椀渀最⼀㌀ⴀ搀愀礀 挀漀甀爀猀攀Ⰰ 愀猀 眀攀氀氀
as individually. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>LEVEL 3 䌀伀䴀䴀唀一䤀䌀䄀吀䤀伀一匀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-bidi-font-family:Arial'> – Broomfield, CONovember ㈀ 㜀 ጀ†䴀愀礀 ㈀ 㤀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Capacity 倀氀愀渀渀攀爀 ⠀䰀攀瘀攀氀㌀ 䌀漀洀洀甀渀椀挀愀琀椀漀渀猀⤀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀栀㌀ 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀瀀愀最攀ⴀ戀爀攀愀欀ⴀ愀昀琀攀爀㨀愀瘀漀椀搀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀㬀洀猀漀ⴀ戀椀搀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀䄀爀椀愀氀㬀昀漀渀琀ⴀ眀攀椀最栀琀㨀渀漀爀洀愀氀✀㸀䴀愀渀愀最攀搀
multiple “Modem” markets (in excess of 500k ports) across the US to ensure a 栀椀最栀 搀攀最爀攀攀 漀昀 愀瘀愀椀氀愀戀椀氀椀琀礀 琀漀 挀甀爀爀攀渀琀 ☀愀洀瀀㬀 昀甀琀甀爀攀 挀甀猀琀漀洀攀爀猀Ⰰ 眀栀椀氀攀
monitoring and minimizing network expenses. Analyzed trending reports 愀渀搀 琀漀漀欀 愀瀀瀀爀漀瀀爀椀愀琀攀 猀琀攀瀀猀 琀漀 愀甀最洀攀渀琀 琀爀甀渀欀 最爀漀甀瀀猀 琀漀 洀攀攀琀 焀甀愀氀椀琀礀 猀琀愀渀搀愀爀搀猀
and minimize blocking. Devised & executed plans to open new Rate 䌀攀渀琀攀爀猀⸀☀渀戀猀瀀㬀 匀甀瀀瀀漀爀琀攀搀 漀琀栀攀爀 䰀攀瘀攀氀 ㌀ 搀攀瀀愀爀琀洀攀渀琀猀 椀渀 爀攀猀漀氀瘀椀渀最 挀甀猀琀漀洀攀爀
service issues in a timely manner. Built and maintained rapport with 欀攀礀 椀渀琀攀爀渀愀氀 ☀愀洀瀀㬀 攀砀琀攀爀渀愀氀 挀漀渀琀愀挀琀猀 琀漀 猀甀瀀瀀漀爀琀 挀愀瀀愀挀椀琀礀 瀀氀愀渀渀椀渀最
functions. Provide support to other team members in support of key 椀渀椀琀椀愀琀椀瘀攀猀 ⠀䔀㤀Ⰰ 嘀漀椀挀攀 爀漀氀氀漀甀琀Ⰰ 吀一 瀀漀爀琀椀渀最 昀漀爀 洀愀樀漀爀 挀氀椀攀渀琀猀Ⰰ 攀琀挀⤀⸀☀渀戀猀瀀㬀
Provide information necessary to maintain current status on key 椀渀椀琀椀愀琀椀瘀攀猀⸀☀渀戀猀瀀㬀 䤀搀攀渀琀椀昀椀攀搀Ⰰ 攀猀挀愀氀愀琀攀搀Ⰰ ☀愀洀瀀㬀 爀攀猀漀氀瘀攀搀 椀猀猀甀攀猀 爀攀氀愀琀攀搀 琀漀
planning activities & key initiatives ensuring that deliverable dates 眀攀爀攀 洀攀琀⸀☀渀戀猀瀀㬀 匀攀氀攀挀琀攀搀 愀猀 愀 挀漀渀琀爀椀戀甀琀漀爀 琀漀 瀀爀漀挀攀猀猀 椀洀瀀爀漀瘀攀洀攀渀琀 ᰀ䬠愀椀稀攀渀ᴀ
team to reduce cycle time and increase order throughput. Worked closely 眀椀琀栀 愀渀搀 搀攀瘀攀氀漀瀀攀搀 愀 猀琀爀漀渀最 爀愀瀀瀀漀爀琀 眀椀琀栀 漀甀琀猀漀甀爀挀攀搀 瀀愀爀琀渀攀爀猀 椀渀 䤀渀搀椀愀 琀漀
assume several components of the Capacity Planner role. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>THRUPOINT – Denver CoAugust 2006 – Feb 2007 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀圀漀爀欀攀搀 挀氀漀猀攀氀礀 眀椀琀栀 䌀椀猀挀漀 琀攀愀洀Ⰰ 愀渀搀 愀甀最洀攀渀琀攀搀 䌀漀洀挀愀猀琀ᤀ猠 倀吀匀一
engineering team responsible for ensuring quality & timely transition of 搀椀最椀琀愀氀 瘀漀椀挀攀 渀攀琀眀漀爀欀 挀甀猀琀漀洀攀爀猀 昀爀漀洀 琀栀攀 攀砀椀猀琀椀渀最 吀椀洀攀 圀愀爀渀攀爀 渀攀琀眀漀爀欀 琀漀 琀栀攀
Comcast network. Coordinated efforts internally with the engineering 琀攀愀洀Ⰰ 愀渀搀 瀀爀漀瘀椀搀攀搀 椀猀猀甀攀 攀猀挀愀氀愀琀椀漀渀 ☀愀洀瀀㬀 爀攀猀漀氀甀琀椀漀渀 椀渀琀攀爀渀愀氀氀礀 ☀愀洀瀀㬀 眀椀琀栀
departments external to the engineering group. Developed engineering 瀀氀愀渀猀 琀漀 戀甀椀氀搀 倀匀吀一 渀攀琀眀漀爀欀 椀渀 猀甀瀀瀀漀爀琀 漀昀 愀搀搀椀渀最 爀愀琀攀 挀攀渀琀攀爀猀 昀漀爀
transitioning digital voice network customers. ALLSTATE INSURANCE COMPANY – Northbrook, ILMar 1996- Dec ㈀ 㐀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> 㰀栀㐀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀ⴀ⸀㔀椀渀㬀瀀愀最攀ⴀ戀爀攀愀欀ⴀ愀昀琀攀爀㨀
avoid'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㈀㔀椀渀㬀
margin-bottom:.0001pt;text-align:justify'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Negotiated 琀攀爀洀猀 漀昀 栀椀最栀 瘀漀氀甀洀攀 挀漀渀琀爀愀挀琀猀 眀椀琀栀 琀攀氀攀挀漀洀 瀀爀漀瘀椀搀攀爀猀⼀瘀攀渀搀漀爀猀 ⠀嘀攀爀椀稀漀渀Ⰰ
Qwest, Bell South, SBC, and MCI). Developed, issued, and reviewed RFI, 刀䘀儀Ⰰ 愀渀搀 刀䘀倀猀 愀渀搀 瘀攀渀搀漀爀 戀椀搀猀⸀ 刀攀猀瀀漀渀猀椀戀氀攀 昀漀爀 瘀攀渀搀漀爀 猀攀氀攀挀琀椀漀渀 愀渀搀 挀漀渀琀爀愀挀琀
implementation. Developed and formally negotiated Master Service 䄀最爀攀攀洀攀渀琀猀 眀椀琀栀 䰀䔀䌀猀 愀渀搀 䰀䐀 挀愀爀爀椀攀爀猀 琀栀攀爀攀戀礀 爀攀搀甀挀椀渀最 渀甀洀戀攀爀 漀昀 挀漀渀琀爀愀挀琀猀
with each provider resulting in improved SLAs and cost savings.· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>SME/senior 琀攀挀栀渀椀挀愀氀 爀攀猀漀甀爀挀攀 昀漀爀 瘀漀椀挀攀 渀攀琀眀漀爀欀猀⸀ 䄀猀猀椀猀琀攀搀 眀椀琀栀 琀椀洀攀氀礀 爀攀猀漀氀甀琀椀漀渀 漀昀
technical problems on the network, identifying root cause, and implementing 椀爀爀攀瘀攀爀猀椀戀氀攀 挀漀爀爀攀挀琀椀瘀攀 愀挀琀椀漀渀⸀ 倀爀漀愀挀琀椀瘀攀氀礀 昀漀甀渀搀 漀瀀瀀漀爀琀甀渀椀琀椀攀猀 琀漀 搀攀挀爀攀愀猀攀
MTTR and increase MTBF. Analyzed network traffic patterns, toll costs and 渀攀琀眀漀爀欀 爀漀甀琀椀渀最 挀漀渀昀椀最甀爀愀琀椀漀渀猀⸀ 圀漀爀欀攀搀 眀椀琀栀 瀀攀攀爀猀 琀漀 挀爀攀愀琀攀 匀䰀䄀猀 愀渀搀 甀琀椀氀椀稀攀
monitoring tools. Reviewed and evaluated potential points of interconnection 愀渀搀 猀攀爀瘀椀挀攀猀 瀀爀漀瘀椀搀椀渀最 挀漀猀琀 戀攀渀攀昀椀琀 愀渀愀氀礀猀椀猀 昀漀爀 攀愀挀栀⸀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>IT – Manager/ 吀攀愀洀 䰀攀愀搀攀爀⼀ 倀爀漀樀攀挀琀 䴀愀渀愀最攀爀⼀ 䈀甀猀椀渀攀猀猀 䌀漀渀琀椀渀甀椀琀礀 䴀愀渀愀最攀爀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀猀瀀愀渀 猀琀礀氀攀㴀✀搀椀猀瀀氀愀礀㨀椀渀氀椀渀攀ⴀ戀氀漀挀欀✀㸀
· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Led medium 琀漀 氀愀爀最攀 栀椀最栀ⴀ瀀爀漀昀椀氀攀 琀攀氀攀挀漀洀洀甀渀椀挀愀琀椀漀渀猀 瀀爀漀樀攀挀琀猀⸀☀渀戀猀瀀㬀 刀攀猀瀀漀渀猀椀戀氀攀 昀漀爀
entire life cycle of network rollouts and migration projects including 猀琀愀昀昀椀渀最Ⰰ 洀愀渀愀最椀渀最 瘀攀渀搀漀爀猀Ⰰ 戀甀搀最攀琀椀渀最Ⰰ 猀挀栀攀搀甀氀椀渀最Ⰰ 琀椀洀攀氀椀渀攀猀Ⰰ 挀漀猀琀 愀渀愀氀礀猀椀猀Ⰰ
implementation and quality assurance.· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Staffed and 洀愀渀愀最攀搀 愀 琀攀愀洀 漀昀 攀渀最椀渀攀攀爀猀 爀攀猀瀀漀渀猀椀戀氀攀 昀漀爀 倀䈀堀 爀攀瀀氀愀挀攀洀攀渀琀猀 愀琀 ㈀㔀 ⬀ 漀昀昀椀挀攀猀
within Allstate, as well as the day-day Move, Add, Change work within 䄀氀氀猀琀愀琀攀ᤀ猠 ᰀ䠠漀洀攀 伀昀昀椀挀攀ᴀ†挀漀洀瀀氀攀砀Ⰰ 猀攀爀瘀椀挀椀渀最 縀 欀 猀甀戀猀挀爀椀戀攀爀猀⸀㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㘀 ⸀㘀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level2 lfo3;tab-stops:list 1.0in'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㘀 ⸀㘀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level2 lfo3;tab-stops:list 1.0in'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㘀 ⸀㘀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level2 lfo3;tab-stops:list 1.0in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Primary 瀀爀漀樀攀挀琀 洀愀渀愀最攀爀 昀漀爀 戀爀漀愀搀挀愀猀琀 瘀椀搀攀漀 渀攀琀眀漀爀欀 爀漀氀氀漀甀琀⸀ 匀甀挀挀攀猀猀昀甀氀氀礀 挀漀漀爀搀椀渀愀琀攀搀
installations at 230+ locations in 9 months. Coordinated processes to obtain 渀攀眀 攀焀甀椀瀀洀攀渀琀 琀漀 椀渀挀氀甀搀攀 漀爀搀攀爀椀渀最Ⰰ 椀渀琀攀最爀愀琀椀漀渀Ⰰ 琀攀猀琀椀渀最Ⰰ 愀渀搀 搀攀氀椀瘀攀爀礀 琀漀
field locations. Directly negotiated with landlords for satellite dish 瀀氀愀挀攀洀攀渀琀⸀ 圀漀爀欀攀搀 眀椀琀栀 椀渀琀攀爀渀愀氀 氀攀最愀氀 搀攀瀀愀爀琀洀攀渀琀 琀漀 爀攀猀漀氀瘀攀 氀攀愀猀攀 椀猀猀甀攀猀⸀㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㘀 ⸀㘀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level2 lfo3;tab-stops:list 1.0in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Project 洀愀渀愀最攀爀 昀漀爀 瘀椀搀攀漀 戀爀漀愀搀挀愀猀琀 椀渀猀琀愀氀氀愀琀椀漀渀 琀漀 爀攀瀀氀愀挀攀 愀最椀渀最 渀攀琀眀漀爀欀 昀漀爀 ㌀㔀
large corporate offices. Provided training to ~ 70 field users and produced 甀猀攀爀 最甀椀搀攀猀⸀㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㘀 ⸀㘀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level2 lfo3;tab-stops:list 1.0in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Project 氀攀愀搀攀爀 昀漀爀 搀椀猀愀猀琀攀爀 爀攀挀漀瘀攀爀礀⼀ 戀甀猀椀渀攀猀猀 爀攀猀甀洀瀀琀椀漀渀 昀漀爀 瘀漀椀挀攀
telecommunications. Coordinated the design, development, maintenance and 琀攀猀琀椀渀最 漀昀 琀栀攀 瘀漀椀挀攀 猀攀爀瘀椀挀攀猀 搀椀猀愀猀琀攀爀 爀攀挀漀瘀攀爀礀 瀀氀愀渀⸀☀渀戀猀瀀㬀 䔀渀猀甀爀攀搀 愀 最氀漀戀愀氀
standard BCP/DRP template was developed, appropriately scoped, and 攀昀昀攀挀琀椀瘀攀氀礀 甀琀椀氀椀稀攀搀 眀椀琀栀椀渀 琀栀攀 漀爀最愀渀椀稀愀琀椀漀渀⸀ 䐀攀瘀攀氀漀瀀攀搀 挀漀爀瀀漀爀愀琀攀 攀洀攀爀最攀渀挀礀
response procedures for voice telecommunications.· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>As 琀攀挀栀渀椀挀愀氀 匀䴀䔀Ⰰ 挀漀渀琀爀椀戀甀琀攀搀 琀漀 爀椀猀欀 愀渀愀氀礀猀椀猀 愀渀搀 戀甀猀椀渀攀猀猀 椀洀瀀愀挀琀 愀渀愀氀礀猀椀猀 琀漀
identify points of vulnerability and recommended disaster avoidance and 爀攀搀甀挀琀椀漀渀 猀琀爀愀琀攀最椀攀猀⸀☀渀戀猀瀀㬀 䴀愀渀愀最攀搀 瀀氀愀渀 搀攀瘀攀氀漀瀀洀攀渀琀 愀渀搀 攀猀琀愀戀氀椀猀栀攀搀 琀攀猀琀椀渀最
methodologies to provide a consistent and well integrated approach to 搀椀猀愀猀琀攀爀 爀攀挀漀瘀攀爀礀⸀☀渀戀猀瀀㬀 唀猀攀搀 匀琀爀漀栀氀ᤀ猠 䰀䐀刀倀匀 愀猀 愀 琀漀漀氀 琀漀 洀愀椀渀琀愀椀渀 搀椀猀愀猀琀攀爀
recovery plans, checklists, emergency call-out procedures, department and 瘀攀渀搀漀爀 挀漀渀琀愀挀琀猀Ⰰ 攀洀攀爀最攀渀挀礀 攀焀甀椀瀀洀攀渀琀 氀椀猀琀猀Ⰰ 愀渀搀 爀攀猀琀漀爀愀琀椀漀渀 氀漀挀愀琀椀漀渀
information and maps. · 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Provided 琀攀挀栀渀椀挀愀氀 氀攀愀搀攀爀猀栀椀瀀 昀漀爀 琀栀攀 搀攀瘀攀氀漀瀀洀攀渀琀 漀昀 瘀漀椀挀攀 搀椀猀愀猀琀攀爀 爀攀挀漀瘀攀爀礀 瀀氀愀渀猀
complementary to critical business unit continuity planning. Worked with 䤀渀昀漀爀洀愀琀椀漀渀 匀攀挀甀爀椀琀礀 愀猀 琀栀攀 猀椀渀最氀攀 瀀漀椀渀琀 漀昀 挀漀渀琀愀挀琀 昀漀爀 嘀漀椀挀攀 匀漀氀甀琀椀漀渀猀⸀
Conducted interviews, fact-finding missions, provided consulting and 椀渀挀爀攀愀猀攀搀 愀眀愀爀攀渀攀猀猀 眀椀琀栀 戀甀猀椀渀攀猀猀 甀渀椀琀猀⸀☀渀戀猀瀀㬀 䌀漀渀琀爀椀戀甀琀攀搀 琀漀 琀栀攀 瀀爀漀挀攀猀猀攀猀
for the business units to conduct internal impact analysis to provide the 椀渀昀漀爀洀愀琀椀漀渀 渀攀攀搀攀搀 琀漀 愀搀攀焀甀愀琀攀氀礀 戀甀椀氀搀 爀攀挀漀瘀攀爀礀 瀀氀愀渀猀 ⠀攀⸀最⸀ 愀氀琀攀爀渀愀琀攀
locations, critical services, and expected time frames). · 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'> 㰀栀㌀ 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀瀀愀最攀ⴀ戀爀攀愀欀ⴀ愀昀琀攀爀㨀愀瘀漀椀搀✀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀㬀洀猀漀ⴀ戀椀搀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀䄀爀椀愀氀✀㸀匀倀刀䤀一吀 䰀䐀Ⰰ 䤀一䌀⸀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀猀瀀愀渀
style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'> 㰀猀瀀愀渀 猀琀礀氀攀㴀✀搀椀猀瀀氀愀礀㨀椀渀氀椀渀攀ⴀ戀氀漀挀欀✀㸀
· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Accountable 昀漀爀 攀渀猀甀爀椀渀最 瀀爀攀洀椀甀洀 猀攀爀瘀椀挀攀 焀甀愀氀椀琀礀 昀漀爀 匀瀀爀椀渀琀ᤀ猠 氀愀爀最攀猀琀 挀漀洀洀攀爀挀椀愀氀 愀挀挀漀甀渀琀Ⰰ
IBM Global Services, as well as Ameritech Cellular, and Ameritech Small 䈀甀猀椀渀攀猀猀 ⴀ 琀栀爀漀甀最栀 琀栀攀 愀瀀瀀氀椀挀愀琀椀漀渀 漀昀 匀琀愀琀椀猀琀椀挀愀氀 倀爀漀挀攀猀猀 䌀漀渀琀爀漀氀 愀渀搀
Business Process Improvement. Successfully managed the installation and 琀甀爀渀ⴀ甀瀀 漀昀 琀眀漀 氀愀爀最攀 䴀愀渀愀最攀搀 刀漀甀琀攀爀⼀䘀爀愀洀攀 刀攀氀愀礀 挀甀猀琀漀洀攀爀猀 ⠀䄀氀氀猀琀愀琀攀 䤀渀猀甀爀愀渀挀攀
& Discover Card). Restored network from complex network outages by 搀椀爀攀挀琀椀渀最 爀攀瀀愀椀爀 攀昀昀漀爀琀猀 眀椀琀栀椀渀 洀甀氀琀椀瀀氀攀 最爀漀甀瀀猀⸀㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀匀攀渀椀漀爀 䄀挀挀漀甀渀琀 䌀漀渀猀甀氀琀愀渀琀 ጀ†䴀椀渀渀攀愀瀀漀氀椀猀Ⰰ 䴀一㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀㌀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l5 level1 lfo5;tab-stops:list .5in'>Senior Technician – Cheyenne, WY· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>In charge 漀昀 洀愀椀渀琀攀渀愀渀挀攀 昀甀渀挀琀椀漀渀猀 漀昀 琀栀攀 䐀䔀堀㘀 愀渀搀 䐀䴀匀ⴀ㈀㔀 猀眀椀琀挀栀攀猀Ⰰ 䐀䄀䌀猀 洀愀挀栀椀渀攀猀Ⰰ
and all ancillary equipment. Responsible for the timely installation of 䐀匀 愀渀搀 䐀匀 猀攀爀瘀椀挀攀猀 愀渀搀 猀琀愀琀椀漀渀 攀焀甀椀瀀洀攀渀琀⸀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䔀渀最椀渀攀攀爀椀渀最 䴀愀渀愀最攀爀 ጀ†䐀攀渀瘀攀爀Ⰰ 䌀伀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㌀㌀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l9 level1 lfo7;tab-stops:list .5in'> 㰀栀㌀ 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀瀀愀最攀ⴀ戀爀攀愀欀ⴀ愀昀琀攀爀㨀愀瘀漀椀搀✀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀㬀洀猀漀ⴀ戀椀搀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀䄀爀椀愀氀✀㸀唀匀 吀䔀䰀䔀䌀伀䴀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-fareast-font-family: ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀㬀洀猀漀ⴀ戀椀搀椀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀䄀爀椀愀氀✀㸀 ጀ†䐀攀渀瘀攀爀Ⰰ 䌀伀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'> 㰀猀瀀愀渀 猀琀礀氀攀㴀✀搀椀猀瀀氀愀礀㨀椀渀氀椀渀攀ⴀ戀氀漀挀欀✀㸀
Regional Sales Engineer· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Responsible 昀漀爀 瀀爀漀瘀椀搀椀渀最 琀攀挀栀渀椀挀愀氀 琀爀愀椀渀椀渀最 愀渀搀 猀甀瀀瀀漀爀琀 漀渀 渀攀眀 愀渀搀 攀砀椀猀琀椀渀最 瘀漀椀挀攀 愀渀搀
data products to Western Area sales staff. Interfaced with Fortune 500 挀甀猀琀漀洀攀爀猀 愀猀 琀攀挀栀渀椀挀愀氀 氀椀愀椀猀漀渀⸀☀渀戀猀瀀㬀 㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
mso-fareast-font-family:"Times New Roman"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
SATELLITE BUSINESS SYSTEMS 㰀猀瀀愀渀 猀琀礀氀攀㴀✀搀椀猀瀀氀愀礀㨀椀渀氀椀渀攀ⴀ戀氀漀挀欀✀㸀
Engineering Manager - Denver, CO · 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Managed and 瀀爀漀瘀椀搀攀搀 琀攀挀栀渀椀挀愀氀 氀攀愀搀攀爀猀栀椀瀀 琀漀 挀椀爀挀甀椀琀 搀攀猀椀最渀 攀渀最椀渀攀攀爀猀⸀☀渀戀猀瀀㬀
Responsible for organizing and staffing the Service Engineering department 昀漀爀 琀栀攀 刀漀挀欀礀 䴀漀甀渀琀愀椀渀 刀攀最椀漀渀⸀☀渀戀猀瀀㬀 㰀戀㸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀
㰀⼀戀㸀㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀⼀瀀㸀
Senior Field Engineer - Phoenix, AZ · 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Book Antiqua","serif";mso-fareast-font-family:"Times New Roman"'>Responsible 昀漀爀 琀栀攀 椀渀猀琀愀氀氀愀琀椀漀渀 愀渀搀 洀愀椀渀琀攀渀愀渀挀攀 漀昀 琀栀攀 猀愀琀攀氀氀椀琀攀 攀愀爀琀栀 猀琀愀琀椀漀渀Ⰰ 䐀䴀匀ⴀ㈀㔀
switch, and all ancillary equipment. Engineered and issued orders to 䰀䔀䌀猀 昀漀爀 愀氀氀 挀甀猀琀漀洀攀爀猀 愀渀搀 渀攀琀眀漀爀欀 挀椀爀挀甀椀琀猀⸀ 䔀猀琀愀戀氀椀猀栀攀搀 愀渀搀 洀愀椀渀琀愀椀渀攀搀
excellent rapport with customers and vendors. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀唀匀 㰀猀瀀愀渀 猀琀礀氀攀㴀✀琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀䄀爀洀礀 䌀漀洀洀甀渀椀挀愀琀椀漀渀猀 䌀漀爀瀀㰀⼀猀瀀愀渀㸀⸀
– USA and Europe 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀匀攀爀最攀愀渀琀 䔀㔀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Provided direct leadership to up to 16 soldiers. Installed and 洀愀椀渀琀愀椀渀攀搀 洀漀戀椀氀攀 洀椀挀爀漀眀愀瘀攀 愀渀搀 洀甀氀琀椀瀀氀攀砀 猀礀猀琀攀洀猀 昀漀爀 搀攀昀攀渀猀攀 挀漀洀洀甀渀椀挀愀琀椀漀渀猀
restoration. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
10.0pt;font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Educational 䈀愀挀欀最爀漀甀渀搀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Technical 匀欀椀氀氀猀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
| 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Call Center 琀攀挀栀渀漀氀漀最椀攀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>DS0 – OC48 瀀爀漀瘀椀猀椀漀渀椀渀最㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Enterprise 瘀漀椀挀攀 椀渀昀爀愀猀琀爀甀挀琀甀爀攀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀⼀琀搀㸀
| 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>ISDN PRI/BRI 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>IVR 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>LDRPS 䈀甀猀椀渀攀猀猀 䌀漀渀琀椀渀甀椀琀礀 愀瀀瀀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>LEC/CLEC/IXC 渀攀琀眀漀爀欀猀 ☀愀洀瀀㬀 漀昀昀攀爀椀渀最猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>M13 䴀甀氀琀椀瀀氀攀砀攀爀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>MySQL 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Private 䰀椀渀攀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀琀搀 眀椀搀琀栀㴀㈀㈀㘀 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㈀⸀㌀㔀椀渀㬀戀漀爀搀攀爀㨀猀漀氀椀搀 戀氀愀挀欀 ⸀ 瀀琀㬀
border-left:none;mso-border-left-alt:solid black .75pt;mso-border-alt:solid black .75pt; 瀀愀搀搀椀渀最㨀 椀渀 㔀⸀ 㔀瀀琀 椀渀 㔀⸀ 㔀瀀琀✀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>SQL 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Telephony 䌀漀渀猀甀氀琀椀渀最㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Traffic 䔀渀最椀渀攀攀爀椀渀最㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>SSRS 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Voice 渀攀琀眀漀爀欀 漀瀀琀椀洀椀稀愀琀椀漀渀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀⼀琀搀㸀
㰀⼀琀愀戀氀攀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Business 匀欀椀氀氀猀 愀渀搀 䄀戀椀氀椀琀椀攀猀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀 挀攀氀氀猀瀀愀挀椀渀最㴀 挀攀氀氀瀀愀搀搀椀渀最㴀 眀椀搀琀栀㴀㘀㘀㠀
style='width:501.15pt;border-collapse:collapse;mso-yfti-tbllook:1184; 洀猀漀ⴀ瀀愀搀搀椀渀最ⴀ愀氀琀㨀 椀渀 椀渀 椀渀 椀渀✀㸀
㰀琀搀 眀椀搀琀栀㴀㤀㠀 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㐀㠀⸀㠀瀀琀㬀戀漀爀搀攀爀㨀猀漀氀椀搀 戀氀愀挀欀 ⸀ 瀀琀㬀
mso-border-alt:solid black .75pt;padding:0in 5.05pt 0in 5.05pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Agile 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Benchmarking 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Business 䌀漀渀琀椀渀甀椀琀礀 倀氀愀渀渀椀渀最㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Contract 一攀最漀琀椀愀琀椀漀渀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀琀搀 眀椀搀琀栀㴀㈀㌀ 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㜀㈀⸀㔀瀀琀㬀戀漀爀搀攀爀㨀猀漀氀椀搀 戀氀愀挀欀 ⸀ 瀀琀㬀
border-left:none;mso-border-left-alt:solid black .75pt;mso-border-alt:solid black .75pt; 瀀愀搀搀椀渀最㨀 椀渀 㔀⸀ 㔀瀀琀 椀渀 㔀⸀ 㔀瀀琀✀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>LEAN 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Problem 猀漀氀瘀椀渀最 ☀愀洀瀀㬀 攀猀挀愀氀愀琀椀漀渀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Product 伀眀渀攀爀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀⼀琀搀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Producing 刀䘀䤀Ⰰ 刀䘀倀Ⰰ 愀渀搀 刀䘀儀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Project 䴀愀渀愀最攀洀攀渀琀ⴀ 吀攀挀栀渀椀挀愀氀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Rally 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Reporting 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>SLAs 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Technical 圀爀椀琀椀渀最 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀⼀琀爀㸀
| | 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀 挀攀氀氀猀瀀愀挀椀渀最㴀 挀攀氀氀瀀愀搀搀椀渀最㴀
style='border-collapse:collapse;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in'> 㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Domestic and 椀渀琀攀爀渀愀琀椀漀渀愀氀 琀爀愀瘀攀氀 ጀ†挀甀爀爀攀渀琀 瀀愀猀猀瀀漀爀琀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Scrum 倀爀漀搀甀挀琀 伀眀渀攀爀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀⼀琀搀㸀
| 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>ISDN PRI/BRI 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>Project 䴀愀渀愀最攀洀攀渀琀 䈀漀漀琀 䌀愀洀瀀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀⼀琀搀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'> 㰀⼀琀爀㸀
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㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:"Book Antiqua","serif";mso-bidi-font-family:Arial'>