㰀搀椀瘀㸀
刀䤀䔀一䔀䬀䔀 䄀一吀伀一䤀伀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀猀瀀愀渀
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㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀猀瀀愀渀
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㰀瀀 猀琀礀氀攀㴀✀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀✀㸀匀唀䴀䴀䄀刀夀㨀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀猀瀀愀渀
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㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀䴀漀琀椀瘀愀琀攀搀
customer service representative for 10 years in the following areas: Retail, 䌀愀氀氀 䌀攀渀琀攀爀猀 愀渀搀 刀攀猀琀愀甀爀愀渀琀 䈀甀猀椀渀攀猀猀⸀ 䄀搀栀攀爀攀 琀漀 琀栀攀 挀漀洀瀀愀渀礀ᤀ猠 瀀漀氀椀挀椀攀猀 愀渀搀
procedures. Determined to build a foundation within the company and gain 昀甀爀琀栀攀爀 欀渀漀眀氀攀搀最攀洀攀渀琀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
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㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀猀瀀愀渀
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㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀椀㸀⨀ 㰀⼀椀㸀㰀⼀戀㸀䴀漀渀椀琀漀爀攀搀
CareCenter floor by employees Attendances, Phone Logs, QA and Emergency 挀愀氀氀猀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
* Worked on 洀漀渀琀栀氀礀 猀挀栀攀搀甀氀攀猀 愀渀搀 爀攀瀀漀爀琀猀 椀渀 漀甀爀 䌀愀爀攀䌀攀渀琀攀爀 䐀攀瀀愀爀琀洀攀渀琀⸀㰀猀瀀愀渀
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㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀⨀ 䤀渀琀攀爀瘀椀攀眀攀搀
new employees and trained all new employees on our programs/software and 䔀洀攀爀最攀渀挀礀 䴀攀搀椀挀愀氀 䐀椀猀瀀愀琀挀栀 猀琀愀渀搀愀爀搀猀 愀渀搀 瀀爀漀琀漀挀漀氀猀 瀀爀漀挀攀搀甀爀攀猀⸀㰀猀瀀愀渀
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㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀⨀ 䴀愀欀攀
outbound weekly check-up calls to our members.
CareSpecialist 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀⨀ 刀攀挀攀椀瘀攀猀 椀渀戀漀甀渀搀 挀愀氀氀猀 琀漀 栀攀氀瀀
assist members with services such as Roadside Assistants, Concierge Services, 䄀挀琀椀瘀愀琀椀渀最 琀栀攀椀爀 搀攀瘀椀挀攀Ⰰ 愀渀搀 搀椀猀瀀愀琀挀栀椀渀最 琀栀攀洀 琀漀 琀栀攀礀✀爀攀 氀漀挀愀氀 㤀
communicate centers in case of an emergency.
* Make outbound weekly check-up 挀愀氀氀猀 琀漀 漀甀爀 洀攀洀戀攀爀猀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
* Trained with the Emergency 䴀攀搀椀挀愀氀 䐀椀猀瀀愀琀挀栀 猀琀愀渀搀愀爀搀猀 愀渀搀 瀀爀漀琀漀挀漀氀猀 瀀爀漀挀攀搀甀爀攀猀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
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㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
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㰀瀀 猀琀礀氀攀㴀✀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀✀㸀倀爀漀昀攀猀猀椀漀渀愀氀
Parent - Rise Inc. (August 2010- July 2012)
* Assist with social and 挀漀洀洀甀渀椀琀礀 愀挀琀椀瘀椀琀椀攀猀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
*Work as a team strategizing, creating, 愀渀搀 椀洀瀀氀攀洀攀渀琀椀渀最 瀀氀愀渀猀 琀栀愀琀 眀椀氀氀 愀搀搀爀攀猀猀 琀栀攀 瘀愀爀椀漀甀猀 猀琀爀甀最最氀攀猀 愀渀搀 渀攀攀搀猀 漀昀
the children.
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀⨀ 匀挀栀攀搀甀氀攀 愀渀搀 攀渀猀甀爀攀 挀漀洀瀀氀攀琀椀漀渀
of activities and skill development goals. 㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Customer 匀攀爀瘀椀挀攀 刀攀瀀爀攀猀攀渀琀愀琀椀瘀攀 ⴀ 䄀搀攀挀挀漀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀✀㸀
(October 2010- January 2011)* Sent outbound emails to 挀甀猀琀漀洀攀爀 眀栀漀 栀愀搀 焀甀攀猀琀椀漀渀猀 愀戀漀甀琀 琀栀攀椀爀 琀椀挀欀攀琀猀 琀栀攀礀 眀攀爀攀 瀀甀爀挀栀愀猀椀渀最 昀爀漀洀
StubHub.com
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀⨀ 䤀 搀椀搀 猀漀洀攀 漀甀琀戀漀甀渀搀 挀愀氀氀猀 琀漀
customer to help assist them with their questions. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> Job Coach ⴀ 一漀爀琀栀攀愀猀琀攀爀渀 匀攀爀瘀椀挀攀猀 ⠀䴀愀爀挀栀 ㈀ ⴀ 匀攀瀀琀攀洀戀攀爀 ㈀ ⤀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀⨀ 䤀 眀愀猀 愀 搀爀椀瘀攀爀 眀栀漀 栀攀氀瀀猀 愀猀猀椀猀琀 琀栀攀
disable/handicap to and from work.* I also help 琀栀攀 挀氀椀攀渀琀猀Ⰰ 眀栀攀渀 眀攀 眀漀甀氀搀 瘀漀氀甀渀琀攀攀爀 愀琀 搀椀昀昀攀爀攀渀琀 瀀氀愀挀攀猀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> 㰀瀀 猀琀礀氀攀㴀✀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀✀㸀伀昀昀椀挀攀
Assistant - Headquarters Wholesale Truck Inc. (June 2008-September ㈀ 㤀⤀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
* I was responsible 昀漀爀 瀀爀漀挀攀猀猀椀渀最 琀栀攀 琀爀甀挀欀 搀爀椀瘀攀爀ᤀ猠 瀀愀礀爀漀氀氀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
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㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀⨀ 匀攀琀ⴀ甀瀀 愀瀀瀀漀椀渀琀洀攀渀琀猀 昀漀爀 琀爀甀挀欀猀
that needed repair work done when needed. * Keeping the truck driver’s 瀀愀瀀攀爀眀漀爀欀 愀渀搀 昀椀氀攀猀 甀瀀搀愀琀攀搀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
* Company went out of business.
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> Customer Service 刀攀瀀爀攀猀攀渀琀愀琀椀瘀攀 ⴀ 䠀愀爀洀漀渀ᤀ猠 䜀爀漀挀攀爀礀 ⠀䨀愀渀甀愀爀礀 ㈀ 㠀ⴀ 䴀愀礀 ㈀ 㠀⤀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀椀㸀⨀ 㰀⼀椀㸀䤀 眀漀甀氀搀 愀猀猀椀猀琀 挀甀猀琀漀洀攀爀猀
in the Deli area. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀⨀ 䤀 眀漀甀氀搀 爀攀猀琀漀挀欀 愀渀搀 瀀爀攀瀀愀爀攀
fresh food to the customers. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> 㰀瀀 猀琀礀氀攀㴀✀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀✀㸀匀攀渀椀漀爀
Account Manager 1 - Discover Card (August 2006- December 2007)* I would take inbound and 漀甀琀戀漀甀渀搀 挀愀氀氀猀 昀爀漀洀 挀甀猀琀漀洀攀爀猀 椀渀焀甀椀爀椀渀最 漀渀 琀栀攀椀爀 愀挀挀漀甀渀琀猀⸀ 䤀 眀漀甀氀搀 洀漀琀椀瘀愀琀攀
customers to keep their accounts active with Discover Card.* I also advised on transferring 氀愀爀最攀 戀愀氀愀渀挀攀猀 愀渀搀 攀砀瀀氀愀椀渀 琀栀攀 戀攀渀攀昀椀琀猀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀⨀ 䤀 眀漀甀氀搀 漀昀昀攀爀 氀漀眀攀爀 䄀倀刀✀猀 愀渀搀
up-sell on products and insurance that would benefit the customers.* On outbound projects, I would 挀漀渀琀愀挀琀 挀甀爀爀攀渀琀 挀愀爀搀 洀攀洀戀攀爀猀 愀渀搀 攀砀瀀氀愀椀渀 琀栀攀椀爀 爀攀眀愀爀搀猀 愀渀搀 愀猀欀攀搀 椀昀 琀栀攀礀 栀愀搀
any questions, I could help them with. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> Front 䌀漀甀渀琀攀爀ⴀ伀爀搀攀爀 吀愀欀攀爀ⴀ 匀椀稀稀氀攀爀猀 倀氀愀琀琀攀爀 ⠀䘀攀戀爀甀愀爀礀 ㈀ 㘀ⴀ 䄀甀最甀猀琀 ㈀ 㘀⤀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀椀㸀⨀ 㰀⼀椀㸀䤀 眀漀甀氀搀 琀愀欀攀 挀甀猀琀漀洀攀爀
order off the menu, help assist customer to seating area when the restaurant 眀愀猀 戀甀猀礀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
* Also help the waiters taking 漀甀琀 昀漀漀搀 琀漀 琀栀攀 挀甀猀琀漀洀攀爀 琀愀戀氀攀猀 愀渀搀 栀攀氀瀀 椀渀 琀栀攀 欀椀琀挀栀攀渀 眀栀攀渀 搀椀爀攀挀琀攀搀 戀礀 琀栀攀
Restaurant Manager.
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> Customer 䌀愀爀攀 刀攀瀀爀攀猀攀渀琀愀琀椀瘀攀 ⴀ 唀渀椀琀攀搀 倀愀爀挀攀氀 匀攀爀瘀椀挀攀猀 ⠀一漀瘀攀洀戀攀爀 ㈀ 㔀ⴀ䨀愀渀甀愀爀礀 ㈀ 㘀⤀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀椀㸀⨀ 㰀⼀椀㸀䤀 眀漀甀氀搀 爀攀挀攀椀瘀攀 椀渀戀漀甀渀搀
calls to help customers locate their packages. * I also help customer locate 琀栀攀椀爀 渀攀愀爀攀猀琀 唀倀匀 猀琀漀爀攀猀 昀漀爀 搀爀漀瀀瀀椀渀最 漀昀昀 愀渀搀 瀀椀挀欀椀渀最 甀瀀 瀀愀挀欀愀最攀猀⸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> 㰀瀀 猀琀礀氀攀㴀✀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀✀㸀䌀甀猀琀漀洀攀爀
Service Representative - ACS Teleservices (April 2003-November 2005)* I would receive inbound calls 昀爀漀洀 挀甀猀琀漀洀攀爀猀 昀漀爀 䈀攀氀氀匀漀甀琀栀 倀栀漀渀攀 䌀漀洀瀀愀渀礀 愀渀搀 愀渀猀眀攀爀猀 愀渀礀 焀甀攀猀琀椀漀渀猀Ⰰ
customers had regarding their service.* I later transferred to the 搀攀瀀愀爀琀洀攀渀琀 昀漀爀 搀愀琀愀 攀渀琀爀礀 昀漀爀 唀渀椀琀攀搀 倀愀爀挀攀氀 匀攀爀瘀椀挀攀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> EDUCATION:· 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㔀椀渀㬀
margin-bottom:.0001pt;text-indent:-.25in'> I attended Salt Lake Community College during the fall of 2004 for 䜀攀渀攀爀愀氀 䔀搀甀挀愀琀椀漀渀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
·
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> 㰀瀀 猀琀礀氀攀㴀✀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀✀㸀匀䬀䤀䰀䰀匀㨀㰀⼀猀瀀愀渀㸀㰀⼀甀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㔀椀渀㬀
margin-bottom:.0001pt;text-indent:-.25in'> Typing: 45-60 WPM·· 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀猀瀀愀渀
style='font-size:11.0pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀漀爀瀀栀愀渀猀㨀 㬀眀椀搀漀眀猀㨀 ✀㸀㰀戀㸀㰀甀㸀㰀猀瀀愀渀
style='font-size:14.0pt'>References upon Request 㰀⼀搀椀瘀㸀