㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
㰀搀椀瘀㸀
㰀洀攀琀愀 栀琀琀瀀ⴀ攀焀甀椀瘀㴀䌀漀渀琀攀渀琀ⴀ匀琀礀氀攀ⴀ吀礀瀀攀 挀漀渀琀攀渀琀㴀∀琀攀砀琀⼀挀猀猀∀㸀
㰀搀椀瘀 猀琀礀氀攀㴀✀ⴀ愀眀ⴀ搀椀昀昀攀爀攀渀琀ⴀ昀椀爀猀琀ⴀ瀀愀最攀㨀琀爀甀攀㬀ⴀ愀眀ⴀ栀攀愀搀攀爀昀漀漀琀攀爀ⴀ琀礀瀀攀㨀栀攀愀搀攀爀ⴀ瀀爀椀洀愀爀礀✀㸀
㰀搀椀瘀 猀琀礀氀攀㴀✀洀猀漀ⴀ攀氀攀洀攀渀琀㨀瀀愀爀愀ⴀ戀漀爀搀攀爀ⴀ搀椀瘀㬀戀漀爀搀攀爀㨀渀漀渀攀㬀戀漀爀搀攀爀ⴀ戀漀琀琀漀洀㨀搀漀甀戀氀攀 戀氀愀挀欀 ⸀㔀瀀琀㬀
padding:0in 0in 0in 0in'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀戀漀爀搀攀爀㨀渀漀渀攀㬀洀猀漀ⴀ戀漀爀搀攀爀ⴀ戀漀琀琀漀洀ⴀ愀氀琀㨀
double black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in 0in'> Michael Halford, Page 㰀⼀搀椀瘀㸀
㰀⼀搀椀瘀㸀
㰀搀椀瘀㸀
5465 Brayton Drive Arlington, TN 38002 michael.halford1112@gmail.com 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀
style='font-size:11.0pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
SENIOR IT SECURITY 倀刀伀䘀䔀匀匀䤀伀一䄀䰀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Active Top Secret SCI w/Full Scope Polygraph Security Clearance ⠀䌀攀爀琀椀昀椀攀搀 嘀䔀伀䄀 䔀氀椀最椀戀氀攀⤀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀
style='font-size:11.0pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Innovative and resourceful Senior IT Security Professional with 栀愀渀搀猀ⴀ漀渀 攀砀瀀攀爀椀攀渀挀攀 椀渀 氀攀愀搀攀爀猀栀椀瀀Ⰰ 瀀爀漀挀攀搀甀爀愀氀 搀攀猀椀最渀Ⰰ 渀攀琀眀漀爀欀 猀攀挀甀爀椀琀礀Ⰰ
government operations and resource allocation. Self motivator which offers an 椀洀瀀爀攀猀猀椀瘀攀 爀攀挀漀爀搀 瀀爀漀瘀椀搀椀渀最 漀甀琀猀琀愀渀搀椀渀最 猀攀爀瘀椀挀攀猀 眀椀琀栀椀渀 愀渀 䤀吀 匀攀挀甀爀椀琀礀
environment. Has demonstrated on countless occasions the ability to 挀漀洀洀甀渀椀挀愀琀攀 挀漀洀瀀氀攀砀 琀攀挀栀渀椀挀愀氀 爀攀焀甀椀爀攀洀攀渀琀猀 琀漀 渀漀渀琀攀挀栀渀椀挀愀氀 瀀攀爀猀漀渀渀攀氀⸀
Delivers optimal customer service and communication abilities. Prepares and 瀀爀攀猀攀渀琀猀 猀攀挀甀爀椀琀礀 戀爀椀攀昀椀渀最猀 琀漀 洀愀渀愀最攀爀猀 愀渀搀 挀漀眀漀爀欀攀爀猀 漀渀 挀漀洀瀀氀攀砀 猀攀挀甀爀椀琀礀
issues. Mentors and trains subordinate staff to ensure quality control and 昀氀愀眀氀攀猀猀 眀漀爀欀洀愀渀猀栀椀瀀⸀ ☀渀戀猀瀀㬀吀栀漀爀漀甀最栀 甀渀搀攀爀猀琀愀渀搀椀渀最 漀昀 䤀吀 猀攀挀甀爀椀琀礀 戀攀猀琀
practices, internet technologies, database applications, and IT security 琀攀挀栀渀椀焀甀攀猀⸀ 䘀愀洀椀氀椀愀爀 眀椀琀栀 䐀漀䐀 䤀渀昀漀爀洀愀琀椀漀渀 䄀猀猀甀爀愀渀挀攀 愀渀搀 匀攀挀甀爀椀琀礀 洀愀渀甀愀氀猀 愀渀搀
publications. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Areas of Expertise Include:System 䄀搀洀椀渀椀猀琀爀愀琀椀漀渀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀圀椀渀最搀椀渀最猀㬀
mso-bidi-font-family:Arial;mso-char-type:symbol;mso-symbol-font-family:Wingdings'>ü 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:Wingdings;mso-bidi-font-family:Arial;mso-char-type:symbol; 洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀圀椀渀最搀椀渀最猀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀
mso-symbol-font-family:Wingdings'>üüInfrastructure TechnologiesHelp DeskProject Management 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀
font-family:Wingdings;mso-bidi-font-family:Arial;mso-char-type:symbol; 洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀圀椀渀最搀椀渀最猀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀
mso-symbol-font-family:Wingdings'>üüCollaborationüResource Allocation Career History 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀䜀䰀伀䈀䄀䰀 䈀唀匀䤀一䔀匀匀
SOLUTIONS, INC, 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀
font-family:"Cambria","serif";mso-bidi-font-family:Arial'>Performs network 愀搀洀椀渀椀猀琀爀愀琀椀漀渀 搀甀琀椀攀猀 琀栀愀琀 椀渀瘀漀氀瘀攀 搀攀瘀椀挀攀 挀漀渀昀椀最甀爀愀琀椀漀渀猀Ⰰ 愀瀀瀀氀礀椀渀最 椀伀匀
updates, patching, and hardening devices; configuration of new networks 爀攀焀甀椀爀椀渀最 挀漀渀渀攀挀琀椀漀渀 漀昀 䤀䈀䴀 䈀氀愀搀攀䌀攀渀琀攀爀 挀栀愀猀猀椀猀 琀漀 匀琀漀爀愀最攀 䄀爀攀愀 一攀琀眀漀爀欀⸀
Designs and documents Network configurations in Microsoft Visio; complies 眀椀琀栀 䌀漀渀昀椀最甀爀愀琀椀漀渀 䴀愀渀愀最攀洀攀渀琀 瀀漀氀椀挀椀攀猀 愀渀搀 瀀爀漀挀攀搀甀爀攀猀⸀ 䌀漀渀昀椀最甀爀攀猀 搀攀瘀椀挀攀猀Ⰰ
software, and firewalls. Reviews, devices, systems and networks for potential 猀攀挀甀爀椀琀礀 爀椀猀欀猀⸀ 䴀愀椀渀琀愀椀渀猀Ⰰ 搀攀瘀攀氀漀瀀猀Ⰰ 愀渀搀 椀洀瀀氀攀洀攀渀琀猀 椀渀琀攀爀昀愀挀攀猀⸀ 䄀猀猀椀猀琀猀 椀渀
the design, development, implementation, testing, operation, maintenance, and 愀搀洀椀渀椀猀琀爀愀琀椀漀渀 漀昀 䰀䄀一⼀圀䄀一⸀ 䐀攀瘀攀椀漀瀀猀 氀漀渀最 爀愀渀最攀 瀀氀愀渀猀 琀栀愀琀 洀椀琀椀最愀琀攀 愀渀搀
minimize security risk in IT systems. Assists in the installation of 栀愀爀搀眀愀爀攀㬀 瀀爀漀瘀椀搀攀猀 琀爀漀甀戀氀攀猀栀漀漀琀椀渀最 愀渀搀 琀爀漀甀戀氀攀 挀愀氀氀 猀甀瀀瀀漀爀琀⸀ 䔀渀猀甀爀攀猀 渀攀琀眀漀爀欀
security to include security upgrades. Maintains and backs up files, and 洀愀椀渀琀愀椀渀猀 攀氀攀挀琀爀漀渀椀挀 洀愀椀氀 猀礀猀琀攀洀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀䄀䔀吀一䄀 䤀一匀唀刀䄀一䌀䔀Ⰰ 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀匀䄀一 䄀一吀伀一䤀伀Ⰰ
TX……………………………………………………………… 2014-2015 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀
font-family:"Cambria","serif";mso-bidi-font-family:Arial'>Responsible for 昀椀爀猀琀 挀愀氀氀 爀攀猀漀氀甀琀椀漀渀 昀漀爀 䘀椀爀猀琀 䠀攀愀氀琀栀 倀愀爀琀 䐀 挀甀猀琀漀洀攀爀猀 眀栀漀 挀愀氀氀 栀攀氀瀀 搀攀猀欀
for questions about their prescription drug coverage policy. Accepted 瀀愀礀洀攀渀琀猀 愀渀搀 愀搀瘀椀猀攀搀 洀攀洀戀攀爀猀 漀昀 戀攀渀攀昀椀琀猀 漀昀 搀椀昀昀攀爀攀渀琀 瀀氀愀渀猀 漀昀昀攀爀攀搀 戀礀 䘀椀爀猀琀
Health Part D. Educated member regarding cost of medication during different 戀攀渀攀昀椀琀 猀琀愀最攀猀 琀栀愀琀 洀攀洀戀攀爀猀 琀爀愀瘀攀爀猀攀 琀栀爀漀甀最栀漀甀琀 琀栀攀 礀攀愀爀⸀ 䌀漀渀猀椀搀攀爀攀搀 愀
subject matter expert regarding policies and procedures of prescription drug 挀漀瘀攀爀愀最攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Counseled members regarding benefit plans. Accepted different forms of payment for automated payment 漀瀀琀椀漀渀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀洀猀漀ⴀ昀愀爀攀愀猀琀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
. Texas Energy Network, Pleasanton, TXIT / PROJECT MANAGER (short-term project)Engaged in office automation and documentation of Standard Operation 倀爀漀挀攀搀甀爀攀猀 ⠀匀伀倀⤀ 眀椀琀栀椀渀 䤀吀 猀攀爀瘀椀挀攀猀 昀漀爀 漀椀氀 昀椀攀氀搀 挀甀猀琀漀洀攀爀猀⸀ 䐀攀瘀攀氀漀瀀攀搀 愀渀搀
submitted knowledge-based articles consisting of SOPs. Provided supervision 愀渀搀 爀攀琀愀椀渀攀搀 愀挀挀漀甀渀琀愀戀椀氀椀琀礀 昀漀爀 琀栀攀 瀀攀爀昀漀爀洀愀渀挀攀 漀昀 猀甀戀漀爀搀椀渀愀琀攀 猀琀愀昀昀⸀ 䴀愀渀愀最攀搀
the configuration, software, inventory and operation of all IT equipment. 䤀洀瀀氀攀洀攀渀琀攀搀 猀攀挀甀爀椀琀礀 瀀爀漀最爀愀洀猀 愀渀搀 戀攀猀琀 瀀爀愀挀琀椀挀攀猀 愀挀爀漀猀猀 愀氀氀 䤀吀 猀礀猀琀攀洀猀⸀
Developed IT security systems that evaluated the the effectiveness of the 猀攀挀甀爀椀琀礀 瀀漀猀琀甀爀攀 愀渀搀 瀀爀漀瘀椀搀攀搀 愀搀瘀椀挀攀 愀渀搀 猀漀氀甀琀椀漀渀猀 琀漀 愀 瘀愀猀琀 愀爀爀愀礀 漀昀 䤀吀
security issues. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l0 level1 lfo2;tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Completed a 瀀爀漀樀攀挀琀 琀栀愀琀 愀氀氀漀眀攀搀 琀栀攀 挀漀洀瀀愀渀礀 琀漀 琀爀愀搀攀洀愀爀欀 琀栀攀 洀攀琀栀漀搀 漀昀 戀甀椀氀搀椀渀最 愀渀
antenna system for storage in vehicles. · 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Implemented a 瀀漀氀椀挀礀 漀昀 挀爀攀愀琀椀渀最 匀伀倀猀 昀漀爀 搀愀椀氀礀 愀挀琀椀瘀椀琀椀攀猀 愀渀搀 栀攀氀瀀 搀攀猀欀 昀甀渀挀琀椀漀渀猀Ⰰ
allowing technicians to assist customers over the phone in many instances 眀椀琀栀漀甀琀 栀愀瘀椀渀最 琀漀 搀椀猀瀀愀琀挀栀 猀琀愀昀昀 琀漀 爀攀猀漀氀瘀攀 琀栀攀 洀愀琀琀攀爀 椀渀 瀀攀爀猀漀渀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㔀椀渀㬀
margin-bottom:.0001pt;text-align:justify'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀䔀渀琀攀爀瀀爀椀猀攀 䤀渀昀漀爀洀愀琀椀漀渀
Services, ....................................2012-2013 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀倀刀伀䨀䔀䌀吀 䰀䔀䄀䐀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:11.0pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䴀愀渀愀最攀搀 琀栀攀 䨀圀䤀䌀匀 䔀渀琀攀爀瀀爀椀猀攀 匀攀爀瘀椀挀攀 䐀攀猀欀Ⰰ 漀瘀攀爀猀攀攀椀渀最 琀栀攀 瀀攀爀昀漀爀洀愀渀挀攀 漀昀
21 technicians. Engaged in drafting and submitting executive-level reports 挀漀洀瀀爀椀猀攀搀 漀昀 猀攀爀瘀椀挀攀 氀攀瘀攀氀 愀最爀攀攀洀攀渀琀猀 愀渀搀 琀栀攀 猀琀愀琀甀猀 漀昀 瀀攀爀猀漀渀渀攀氀⸀ 䐀攀瘀攀氀漀瀀攀搀
and submitted knowledge-based articles consisting of SOPs, and reported 搀椀爀攀挀琀氀礀 琀漀 琀栀攀 挀漀爀瀀漀爀愀琀攀 瘀椀挀攀 瀀爀攀猀椀搀攀渀琀 爀攀最愀爀搀椀渀最 愀氀氀 栀攀氀瀀 搀攀猀欀 漀瀀攀爀愀琀椀漀渀愀氀
matters. Provided various ad hoc reports to DoD and contract management.· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Notified all 最氀漀戀愀氀 甀猀攀爀猀 漀昀 猀礀猀琀攀洀 甀瀀搀愀琀攀猀 愀渀搀 漀甀琀愀最攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
11.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l5 level1 lfo3;tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Trained, 洀攀渀琀漀爀攀搀 愀渀搀 挀漀愀挀栀攀搀 ㈀ 栀攀氀瀀 搀攀猀欀 琀攀挀栀渀椀挀椀愀渀猀 椀渀 䔀渀琀攀爀瀀爀椀猀攀 匀攀爀瘀椀挀攀 䐀攀猀欀
operations. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l5 level1 lfo3;tab-stops:list .5in'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㔀椀渀㬀
margin-bottom:.0001pt;text-align:justify'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀䌀䄀䌀䤀 吀攀挀栀渀漀氀漀最椀攀猀Ⰰ 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀䰀愀挀欀氀愀渀搀 䄀䘀䈀Ⰰ 吀堀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='display:inline-block;-aw-tabstop-align:right;-aw-tabstop-leader:dots; ⴀ愀眀ⴀ琀愀戀猀琀漀瀀ⴀ瀀漀猀㨀㐀㤀㔀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䰀甀挀椀搀愀 䌀漀渀猀漀氀攀∀㬀
mso-bidi-font-family:Arial'>..........................................2010-2012 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䠀䔀䰀倀 䐀䔀匀䬀 吀䔀䌀䠀一䤀䌀䤀䄀一㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:11.0pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䴀愀渀愀最攀搀 愀氀氀 吀椀攀爀 䤀 愀渀搀 䤀䤀 爀攀猀漀氀甀琀椀漀渀 漀昀 挀漀洀瀀甀琀攀爀 栀愀爀搀眀愀爀攀 愀渀搀 猀漀昀琀眀愀爀攀
issues, achieving optimal levels of personal performance and accomplishments 琀栀愀琀 瀀爀漀搀甀挀攀搀 琀愀渀最椀戀氀攀 愀渀搀 瀀漀猀椀琀椀瘀攀 椀洀瀀愀挀琀猀⸀ 䌀爀攀愀琀攀搀 甀猀攀爀 愀挀挀漀甀渀琀猀 椀渀
accordance with USAF standards, providing file, print and messaging access. 䤀渀猀琀愀氀氀攀搀Ⰰ 挀漀渀昀椀最甀爀攀搀 愀渀搀 洀愀椀渀琀愀椀渀攀搀 挀漀洀瀀甀琀攀爀 攀焀甀椀瀀洀攀渀琀Ⰰ 椀渀挀氀甀搀椀渀最 琀攀爀洀椀渀愀氀猀Ⰰ
printers, modems, personal laptops and data communication instruments.· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Ensured all 椀猀猀甀攀猀 眀攀爀攀 愀搀搀爀攀猀猀攀搀 愀渀搀 猀漀氀瘀攀搀Ⰰ 猀琀爀椀瘀椀渀最 昀漀爀 挀漀渀猀椀猀琀攀渀琀 昀椀爀猀琀ⴀ挀愀氀氀
resolution. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l1 level1 lfo4;tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Validated 渀攀琀眀漀爀欀 愀渀搀 瀀爀椀渀琀攀爀 挀漀渀渀攀挀琀椀漀渀猀Ⰰ 愀渀搀 琀栀攀 昀甀渀挀琀椀漀渀愀氀椀琀礀 漀昀 洀愀挀栀椀渀攀猀 漀渀
network. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l1 level1 lfo4;tab-stops:list .5in'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀䜀攀渀攀爀愀氀 䐀礀渀愀洀椀挀猀Ⰰ 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀䌀愀洀瀀 䰀攀樀攀甀渀攀Ⰰ 一䌀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='display:inline-block;-aw-tabstop-align:right;-aw-tabstop-leader:dots; ⴀ愀眀ⴀ琀愀戀猀琀漀瀀ⴀ瀀漀猀㨀㐀㤀㔀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䰀甀挀椀搀愀 䌀漀渀猀漀氀攀∀㬀
mso-bidi-font-family:Arial'>..........................................2009-2010 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䄀䐀嘀䄀一䌀䔀䐀 䠀䄀刀䐀圀䄀刀䔀 吀䔀䌀䠀一䤀䌀䤀䄀一㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:11.0pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䄀挀琀攀搀 愀猀 琀栀攀 挀椀瘀椀氀椀愀渀 栀愀爀搀眀愀爀攀 琀攀挀栀渀椀挀椀愀渀 昀漀爀 琀栀攀 唀匀 䴀愀爀椀渀攀 䌀漀爀瀀猀
Third Radio Battalion at Camp Lejeune, NC. Retained accountability for the 爀攀瀀愀椀爀 漀昀 愀氀氀 挀漀洀瀀甀琀攀爀 栀愀爀搀眀愀爀攀⸀ 倀攀爀昀漀爀洀攀搀 洀愀椀渀琀攀渀愀渀挀攀 琀漀 氀愀瀀琀漀瀀 挀漀洀瀀甀琀攀爀猀
not covered under warranty, and ensured hardware was packaged and mailed back 琀漀 琀栀攀 洀愀渀甀昀愀挀琀甀爀攀爀 昀漀爀 爀攀瀀愀椀爀 眀栀攀渀 愀瀀瀀氀椀挀愀戀氀攀⸀ 刀攀瘀椀攀眀攀搀 瀀爀漀搀甀挀琀 愀渀搀
operation manuals to order correct parts.· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Ensured the 愀渀渀甀愀氀 椀渀瘀攀渀琀漀爀礀 漀昀 愀氀氀 攀焀甀椀瀀洀攀渀琀 洀攀琀 ─ 漀瀀琀椀洀愀氀 瀀攀爀昀漀爀洀愀渀挀攀 猀琀愀渀搀愀爀搀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀⸀㔀椀渀㬀
margin-bottom:.0001pt;text-align:justify'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀唀渀椀琀攀搀 匀琀愀琀攀猀 一愀瘀礀Ⰰ 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀嘀愀爀椀漀甀猀 䰀漀挀愀琀椀漀渀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='display:inline-block;-aw-tabstop-align:right;-aw-tabstop-leader:dots; ⴀ愀眀ⴀ琀愀戀猀琀漀瀀ⴀ瀀漀猀㨀㐀㤀㔀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䰀甀挀椀搀愀 䌀漀渀猀漀氀攀∀㬀
mso-bidi-font-family:Arial'>..........................................1989-2009 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䤀一䘀伀刀䴀䄀吀䤀伀一 匀夀匀吀䔀䴀匀 吀䔀䌀䠀一䤀䌀䤀䄀一㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:11.0pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀✀㸀䴀愀渀愀最攀搀Ⰰ 琀爀愀椀渀攀搀 愀渀搀 挀漀愀挀栀攀搀 ㈀㔀 唀匀 一愀瘀礀 瀀攀爀猀漀渀渀攀氀 椀渀 愀 䠀攀氀瀀 䐀攀猀欀 ⼀
Call Center environment. Ensured prompt response to functional and technical 椀渀焀甀椀爀椀攀猀 椀渀 猀甀瀀瀀漀爀琀 漀昀 洀椀氀椀琀愀爀礀 猀礀猀琀攀洀猀Ⰰ 愀瀀瀀氀椀挀愀琀椀漀渀猀 愀渀搀 琀漀漀氀猀⸀ 䴀漀渀椀琀漀爀攀搀
staff performance to ensure services were rendered using First Call 刀攀猀漀氀甀琀椀漀渀 愀渀搀 挀甀猀琀漀洀攀爀猀 眀攀爀攀 愀戀氀攀 琀漀 爀攀猀甀洀攀 琀愀猀欀猀 椀渀 愀 琀椀洀攀氀礀 洀愀渀渀攀爀⸀
Ensured optimal communication, both orally and in writing.· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Established 猀攀爀瘀椀挀攀 氀攀瘀攀氀 愀最爀攀攀洀攀渀琀猀 昀漀爀 愀氀氀 甀猀攀爀猀 最氀漀戀愀氀氀礀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level1 lfo6;tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Supervised 10 瀀攀爀猀漀渀渀攀氀 挀栀愀氀氀攀渀最攀搀 眀椀琀栀 吀椀攀爀 䤀 愀渀搀 䤀䤀 栀攀氀瀀 搀攀猀欀 挀愀氀氀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level1 lfo6;tab-stops:list .5in'>· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>Retained 愀挀挀漀甀渀琀愀戀椀氀椀琀礀 昀漀爀 琀栀攀 挀愀爀攀攀爀 愀搀瘀愀渀挀攀洀攀渀琀 愀渀搀 樀漀戀 猀瀀攀挀椀昀椀挀 琀爀愀椀渀椀渀最 漀昀 ㌀㔀 ⬀
military members.· 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Cambria","serif";mso-fareast-font-family:"Times New Roman"'>As OPSEC Officer 昀漀爀 䌀漀洀洀愀渀搀攀爀Ⰰ 一愀瘀愀氀 刀攀挀爀甀椀琀椀渀最 䌀漀洀洀愀渀搀Ⰰ 爀攀猀瀀漀渀猀椀戀氀攀 昀漀爀 猀攀洀椀ⴀ愀渀渀甀愀氀 琀爀愀椀渀椀渀最
of over 400 personnel regarding the command OPSEC program. Researched and 挀漀渀搀甀挀琀攀搀 搀攀瀀愀爀琀洀攀渀琀愀氀 愀甀搀椀琀猀 愀渀搀 瀀攀爀昀漀爀洀攀搀 琀爀愀椀渀椀渀最⸀ 伀瘀攀爀愀氀氀 爀攀猀瀀漀渀猀椀戀氀攀 昀漀爀
effective implementation of Command OPSEC Program. Considered subject-matter 攀砀瀀攀爀琀 爀攀最愀爀搀椀渀最 猀攀挀甀爀椀琀礀 瀀漀氀椀挀椀攀猀 愀渀搀 瀀爀漀挀攀搀甀爀攀猀 琀栀愀琀 攀渀猀甀爀攀搀 挀漀洀瀀氀椀愀渀挀攀 愀渀搀
awareness. 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level1 lfo6;tab-stops:list .5in'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level1 lfo6;tab-stops:list .5in'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level1 lfo6;tab-stops:list .5in'> 㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀ 㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀
0in;mso-list:l2 level1 lfo6;tab-stops:list .5in'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:11.0pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Cambria","serif";mso-bidi-font-family: 䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀⸀ 瀀琀✀㸀䔀搀甀挀愀琀椀漀渀 愀渀搀
Professional DevelopmentM.S. - Information 吀攀挀栀渀漀氀漀最礀 䴀愀渀愀最攀洀攀渀琀Ⰰ 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀㔀瀀琀✀㸀䄀洀攀爀椀挀愀渀
Military University (2013)American 䴀椀氀椀琀愀爀礀 唀渀椀瘀攀爀猀椀琀礀 ⠀㈀ ⤀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀㬀
text-indent:-1.75in'>Certifications: 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀㬀
text-indent:-1.75in'>Navy Information Systems 匀攀挀甀爀椀琀礀 伀瀀攀爀愀琀漀爀⼀䴀愀渀愀最攀爀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀搀椀瘀 猀琀礀氀攀㴀✀戀漀爀搀攀爀㨀渀漀渀攀㬀戀漀爀搀攀爀ⴀ戀漀琀琀漀洀㨀搀漀甀戀氀攀 戀氀愀挀欀 ⸀㔀瀀琀㬀瀀愀搀搀椀渀最㨀 椀渀 椀渀 椀渀 椀渀✀㸀
Technology 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀ⴀ⸀㜀㔀椀渀✀㸀㰀椀㸀㰀猀瀀愀渀
style='font-size:10.5pt'>Operating Systems:TCP/IP, DNS, DHCP, 匀䴀吀倀Ⰰ 倀伀倀Ⰰ 䤀䴀䄀倀Ⰰ 匀匀䰀Ⰰ 㠀 ㈀⸀Ⰰ 伀匀倀䘀Ⰰ 䰀漀挀愀氀 愀渀搀 圀椀搀攀 䄀爀攀愀 一攀琀眀漀爀欀
Administration, SQL, Internet Protocol Version 4 (IPv4), Internet Protocol 嘀攀爀猀椀漀渀 㘀 ⠀䤀倀瘀㘀⤀Ⰰ 䰀椀最栀琀眀攀椀最栀琀 䐀椀爀攀挀琀漀爀礀 䄀挀挀攀猀猀 倀爀漀琀漀挀漀氀 ⠀䰀䐀䄀倀⤀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:10.5pt'> Exchange 2000/2003, 䴀椀挀爀漀猀漀昀琀 伀甀琀氀漀漀欀Ⰰ 䄀挀琀椀瘀攀 䐀椀爀攀挀琀漀爀礀Ⰰ 䐀漀洀愀椀渀 一愀洀攀 匀礀猀琀攀洀
(DNS) 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Belkin, LinkSys, 䐀氀椀渀欀⸀☀渀戀猀瀀㬀 匀漀氀椀搀 甀渀搀攀爀猀琀愀渀搀椀渀最 漀昀 愀氀氀 琀栀攀☀渀戀猀瀀㬀㠀 ㈀⸀砀 瀀爀漀琀漀挀漀氀猀 愀渀搀
associated security algorithms 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀ⴀ⸀㜀㔀椀渀✀㸀㰀椀㸀㰀猀瀀愀渀
style='font-size:10.5pt'>Remote Access: 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀ⴀ⸀㜀㔀椀渀✀㸀㰀椀㸀㰀猀瀀愀渀
style='font-size:10.5pt'>Applications: 㰀⼀搀椀瘀㸀
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