਀  㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀　㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀栀攀椀最栀琀㨀⸀㜀㔀瀀琀✀㸀 ਀    㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀⼀猀瀀愀渀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㄀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀㬀栀攀椀最栀琀㨀㄀㌀⸀㔀瀀琀✀㸀 ਀    㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀爀攀猀甀洀攀✀㸀㰀⼀猀瀀愀渀㸀 ਀  㰀⼀琀愀戀氀攀㸀 ਀ 㰀⼀琀爀㸀 ਀  㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㄀㄀⸀㈀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀ 㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㈀✀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀

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਀    㰀⼀琀搀㸀 ਀  㰀⼀琀愀戀氀攀㸀

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਀  㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀　 挀攀氀氀猀瀀愀挀椀渀最㴀　 挀攀氀氀瀀愀搀搀椀渀最㴀　 眀椀搀琀栀㴀∀㄀　　─∀ style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:਀   　椀渀 　椀渀 　椀渀 　椀渀✀㸀

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਀㰀℀嬀攀渀搀椀昀崀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀 ਀㰀℀ⴀⴀ䔀砀瀀攀爀椀攀渀挀攀吀愀戀氀攀嘀椀攀眀ⴀⴀ㸀 ਀㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀　 挀攀氀氀猀瀀愀挀椀渀最㴀　 挀攀氀氀瀀愀搀搀椀渀最㴀　 眀椀搀琀栀㴀㘀㔀　 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:਀ 　椀渀 　椀渀 　椀渀 　椀渀✀ 砀洀氀渀猀㨀昀漀㴀∀栀琀琀瀀㨀⼀⼀眀眀眀⸀眀㌀⸀漀爀最⼀㄀㤀㤀㤀⼀堀匀䰀⼀䘀漀爀洀愀琀∀㸀 ਀  㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀

਀  㰀搀椀瘀㸀㰀瀀爀攀㸀䔀昀爀愀椀渀 䜀攀爀愀爀搀 䈀攀渀愀瘀椀搀攀猀㰀戀爀㸀 Global Business Services, Smarter Commerce @ IBM ਀戀攀渀愀瘀椀搀攀猀攀昀爀愀椀渀最䀀最洀愀椀氀⸀挀漀洀㰀戀爀㸀 Summary ਀䌀攀爀琀椀昀椀攀搀 匀愀氀攀猀昀漀爀挀攀⸀挀漀洀 䌀漀渀猀甀氀琀愀渀琀 眀椀琀栀 漀瘀攀爀 琀攀渀 礀攀愀爀猀 漀昀 䌀刀䴀 椀洀瀀氀攀洀攀渀琀愀琀椀漀渀 攀砀瀀攀爀椀攀渀挀攀 愀渀搀 漀瘀攀爀 昀椀瘀攀 礀攀愀爀猀㰀戀爀㸀 leading Salesforce.com initiatives. Have developed solid SFDC functional architecture, project management, ਀挀栀愀渀最攀 洀愀渀愀最攀洀攀渀琀Ⰰ 挀甀猀琀漀洀攀爀 攀渀最愀最攀洀攀渀琀 愀渀搀 瀀爀攀ⴀ猀愀氀攀猀 挀愀瀀愀戀椀氀椀琀椀攀猀⸀㰀戀爀㸀 Responsible for owning the overall design of the CRM application and the integration of the implementation ਀瀀爀漀樀攀挀琀Ⰰ 愀猀 眀攀氀氀 愀猀 爀攀挀漀洀洀攀渀搀椀渀最 戀攀猀琀 瀀爀愀挀琀椀挀攀 猀漀氀甀琀椀漀渀猀 戀愀猀攀搀 漀渀 挀氀椀攀渀琀 戀甀猀椀渀攀猀猀 渀攀攀搀猀 漀爀 漀戀樀攀挀琀椀瘀攀猀⸀ 䌀愀瀀愀戀氀攀㰀戀爀㸀 of mapping business requirements into system/technical SFDC configuration workbook specifications. ਀䈀甀椀氀琀 愀 猀甀挀挀攀猀猀昀甀氀 挀漀渀猀甀氀琀椀渀最 戀甀猀椀渀攀猀猀 琀栀爀漀甀最栀 猀攀氀氀椀渀最Ⰰ 洀愀渀愀最椀渀最 愀渀搀 椀洀瀀氀攀洀攀渀琀椀渀最 戀甀猀椀渀攀猀猀 猀漀氀甀琀椀漀渀猀 昀漀爀㰀戀爀㸀 companies. Developed a project management methodology (PMBok based) to support project implementation. ਀䄀 瘀愀氀甀愀戀氀攀 愀渀搀 瀀爀漀瘀攀渀 洀甀氀琀椀ⴀ猀欀椀氀氀攀搀 ⼀ 洀甀氀琀椀ⴀ椀渀搀甀猀琀爀礀 愀猀猀攀琀 昀漀爀 琀攀挀栀渀漀氀漀最礀ⴀ攀渀愀戀氀攀搀 戀甀猀椀渀攀猀猀攀猀 氀漀漀欀椀渀最 琀漀㰀戀爀㸀 leverage the Cloud and the Software as a Service (SaaS) Model. ਀倀愀最攀㄀㰀戀爀㸀 Projects ਀䬀攀礀 䔀渀最愀最攀洀攀渀琀猀㰀戀爀㸀 Members:Efrain Gerard Benavides ਀䰀愀爀最攀 䌀栀攀洀椀挀愀氀 䌀漀洀瀀愀渀礀 ⠀䜀攀爀洀愀渀礀⼀䤀猀爀愀攀氀⼀唀匀䄀⤀㨀 䤀渀琀攀最爀愀琀椀漀渀⼀䠀愀爀洀漀渀椀稀愀琀椀漀渀 漀昀 匀䄀倀 愀渀搀 䌀刀䴀Ⰰ 猀琀爀愀琀攀最椀挀㰀戀爀㸀 repositioning from product-focus to customer-focus, CRM scoping, CRM maturity model implementation, ਀昀甀渀挀琀椀漀渀愀氀 愀渀搀 漀爀最愀渀椀稀愀琀椀漀渀愀氀 瀀爀椀漀爀椀琀椀稀愀琀椀漀渀Ⰰ 搀攀瀀氀漀礀洀攀渀琀 猀挀攀渀愀爀椀漀 洀愀渀愀最攀洀攀渀琀Ⰰ 昀甀渀挀琀椀漀渀愀氀 愀渀搀 椀渀琀攀最爀愀琀椀漀渀㰀戀爀㸀 design of CRM global template, functional architecture and integration schemes, sales staff capabilities ਀樀漀甀爀渀攀礀Ⰰ 猀愀氀攀猀 挀礀挀氀攀 洀愀渀愀最攀洀攀渀琀Ⰰ 氀攀愀搀 挀漀渀瘀攀爀猀椀漀渀 愀渀搀 漀瀀琀椀洀椀稀愀琀椀漀渀Ⰰ 搀愀琀愀 最漀瘀攀爀渀愀渀挀攀 愀渀搀 洀愀渀愀最攀洀攀渀琀Ⰰ 猀愀氀攀猀㰀戀爀㸀 analytics and dashboards, change management strategy, agile approach for project management ਀䰀愀爀最攀 伀椀氀 䌀漀洀瀀愀渀礀 ⠀䴀攀砀椀挀漀⤀㨀 䌀愀氀氀 䌀攀渀琀攀爀 搀攀猀椀最渀Ⰰ 猀琀爀愀琀攀最椀挀 爀攀瀀漀猀椀琀椀漀渀椀渀最 漀昀 挀漀爀瀀漀爀愀琀攀 猀攀爀瘀椀挀攀猀 琀漀 漀甀琀猀漀甀爀挀椀渀最㰀戀爀㸀 service provider, customer service redesign scheme, escalation strategy, authorizations workflow, technical ਀猀攀爀瘀椀挀攀猀 爀攀挀氀愀猀猀椀昀椀挀愀琀椀漀渀Ⰰ 琀椀挀欀攀琀 洀愀渀愀最攀洀攀渀琀Ⰰ 挀漀爀瀀漀爀愀琀攀 猀攀爀瘀椀挀攀猀 猀琀愀渀搀愀爀搀椀稀愀琀椀漀渀Ⰰ 猀攀爀瘀椀挀攀 氀攀瘀攀氀 愀最爀攀攀洀攀渀琀猀㰀戀爀㸀 Large Manufacturing/Service Company (Finland) : redesign of sales and service processes, customer ਀猀攀最洀攀渀琀愀琀椀漀渀 愀渀搀 瀀爀漀昀椀琀愀戀椀氀椀琀礀 愀渀愀氀礀猀椀猀Ⰰ 愀挀挀漀甀渀琀 洀愀渀愀最攀洀攀渀琀 猀琀爀愀琀攀最礀 ☀愀洀瀀㬀 琀愀挀琀椀挀猀Ⰰ 䌀愀氀氀⼀䌀漀渀琀愀挀琀 䌀攀渀琀攀爀 爀攀搀攀猀椀最渀㰀戀爀㸀 and change of technological platform, restructuring of the sales force. new communication and PR strategy, ਀爀攀搀攀猀椀最渀 漀昀 䤀吀 猀甀瀀瀀漀爀琀 瀀爀漀挀攀猀猀攀猀Ⰰ 瀀爀椀挀椀渀最 搀椀猀挀爀椀洀椀渀愀琀椀漀渀 猀挀栀攀洀攀 愀渀搀 搀攀瘀攀氀漀瀀洀攀渀琀 漀昀 渀攀眀 洀愀椀渀琀攀渀愀渀挀攀㰀戀爀㸀 policies, change management ਀䬀攀礀 䔀渀最愀最攀洀攀渀琀猀 䤀䤀㰀戀爀㸀 Members:Efrain Gerard Benavides ਀䰀攀愀搀椀渀最 䤀渀猀甀爀愀渀挀攀 䌀漀洀瀀愀渀礀 ⠀唀匀䄀⤀㨀 䠀愀爀洀漀渀椀稀愀琀椀漀渀 漀昀 猀愀氀攀猀 ⠀焀甀漀琀椀渀最ⴀ爀椀猀欀 愀猀猀攀猀猀洀攀渀琀ⴀ瀀漀氀椀挀礀㰀戀爀㸀 issue-receivables-commission payment) and service processes (damage claim-resolution-compensation) into ਀漀渀攀 瀀爀漀搀甀挀琀椀漀渀 氀椀渀攀⸀ 刀攀椀渀瘀攀渀琀椀漀渀 漀昀 䤀吀 瀀氀愀琀昀漀爀洀 眀愀猀 挀愀爀爀椀攀搀 漀甀琀 戀愀猀攀搀 漀渀 愀 搀攀攀瀀 爀攀搀攀猀椀最渀 漀昀 琀栀攀 挀漀爀攀㰀戀爀㸀 processes and organizational structure. Turning “traditional insurance” operation into a telemarketing ਀漀爀最愀渀椀稀愀琀椀漀渀⸀㰀戀爀㸀 Secretary of the Treasure, IRS (Mexico). Creation of the new IRS for the Federal Government. Process ਀椀渀渀漀瘀愀琀椀漀渀 漀昀 琀愀砀 爀攀挀漀氀氀攀挀琀椀漀渀Ⰰ 昀椀猀挀愀氀 愀甀搀椀琀椀渀最Ⰰ 琀愀砀ⴀ瀀愀礀攀爀 猀攀爀瘀椀挀攀猀Ⰰ 挀甀猀琀漀洀猀 洀愀渀愀最攀洀攀渀琀Ⰰ 氀攀最椀猀氀愀琀椀瘀攀㰀戀爀㸀 instrumentation and management of the tax-payer base. Based on recommendations from The World Bank ਀愀渀搀 搀椀瘀攀爀猀攀 吀爀愀搀攀 伀爀最愀渀椀稀愀琀椀漀渀猀 椀渀 琀栀攀 圀漀爀氀搀Ⰰ 眀椀琀栀 洀漀爀攀 琀栀愀渀 㐀　Ⰰ　　　 攀洀瀀氀漀礀攀攀猀Ⰰ 爀攀焀甀椀爀攀搀 琀栀攀 挀爀攀愀琀椀漀渀 漀昀 愀㰀戀爀㸀 decentralized and independent entity from the Federal Government, in order to correctly fulfill its mission of ਀琀愀砀 爀攀挀漀氀氀攀挀琀椀漀渀⸀ 吀栀攀 攀昀昀漀爀琀Ⰰ 眀栀椀挀栀 椀洀瀀氀椀攀搀 愀 氀愀爀最攀 爀攀漀爀最愀渀椀稀愀琀椀漀渀 漀昀 琀栀攀 猀攀爀瘀椀挀攀猀Ⰰ 眀愀猀 愀氀猀漀 甀猀攀搀 昀漀爀 琀栀攀㰀戀爀㸀 purpose of redesigning the main processes and recommending a course of action for its implementation. ਀䰀攀愀搀椀渀最 䠀攀愀氀琀栀 愀渀搀 䘀椀渀愀渀挀椀愀氀 匀攀爀瘀椀挀攀猀 倀爀漀瘀椀搀攀爀 ⠀唀匀䄀⤀⸀ 匀䘀䐀䌀 䈀甀猀椀渀攀猀猀 刀攀焀甀椀爀攀洀攀渀琀猀 愀渀搀 倀爀漀樀攀挀琀㰀戀爀㸀 Definition. Gain a thorough understanding of customer facing processes and then translate that into specific ਀挀甀猀琀漀洀椀稀愀琀椀漀渀猀 愀渀搀 挀漀爀爀攀猀瀀漀渀搀椀渀最 眀漀爀欀戀漀漀欀 挀漀渀昀椀最甀爀愀琀椀漀渀 椀渀猀琀爀甀挀琀椀漀渀猀 昀漀爀 匀愀氀攀猀昀漀爀挀攀⸀挀漀洀㰀戀爀㸀 Discover all data sources that will need to be migrated and/or integrated into Salesforce.com ਀倀愀最攀㈀㰀戀爀㸀 Design analytics and dashboards ਀倀氀愀渀 琀爀愀椀渀椀渀最Ⰰ 琀攀猀琀 愀渀搀 搀攀瀀氀漀礀洀攀渀琀 漀昀 䌀刀䴀 爀攀氀攀愀猀攀猀 愀渀搀 瀀椀氀漀琀猀㰀戀爀㸀 Experience ਀䜀氀漀戀愀氀 䈀甀猀椀渀攀猀猀 匀攀爀瘀椀挀攀猀 愀琀 䤀䈀䴀㰀戀爀㸀 August 2013 - Present (1 year) ਀䌀攀爀琀椀昀椀攀搀 匀愀氀攀猀昀漀爀挀攀⸀挀漀洀 匀愀氀攀猀 愀渀搀 匀攀爀瘀椀挀攀 䌀氀漀甀搀 䌀漀渀猀甀氀琀愀渀琀 眀椀琀栀 漀瘀攀爀 琀攀渀 礀攀愀爀猀 漀昀 䌀刀䴀 椀洀瀀氀攀洀攀渀琀愀琀椀漀渀㰀戀爀㸀 experience and over five years leading Salesforce.com initiatives. Have developed solid SFDC functional ਀愀爀挀栀椀琀攀挀琀甀爀攀Ⰰ 瀀爀漀樀攀挀琀 洀愀渀愀最攀洀攀渀琀Ⰰ 挀栀愀渀最攀 洀愀渀愀最攀洀攀渀琀Ⰰ 挀甀猀琀漀洀攀爀 攀渀最愀最攀洀攀渀琀 愀渀搀 瀀爀攀ⴀ猀愀氀攀猀 挀愀瀀愀戀椀氀椀琀椀攀猀⸀㰀戀爀㸀 A valuable and proven multi-skilled / multi-industry asset for technology-enabled businesses looking to ਀氀攀瘀攀爀愀最攀 琀栀攀 䌀氀漀甀搀 愀渀搀 琀栀攀 匀漀昀琀眀愀爀攀 愀猀 愀 匀攀爀瘀椀挀攀 ⠀匀愀愀匀⤀ 䴀漀搀攀氀⸀㰀戀爀㸀 CRM Salesforce SFDC Functional Architect, SFDC Certified Consultant, Project Manager at ਀䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 April 1988 - August 2013 (25 years 5 months) ਀匀愀氀攀猀昀漀爀挀攀⸀挀漀洀 匀䘀䐀䌀 䌀攀爀琀椀昀椀攀搀 䌀漀渀猀甀氀琀椀渀最 倀愀爀琀渀攀爀 椀渀 䌀愀渀愀搀愀Ⰰ 唀匀䄀 愀渀搀 䴀攀砀椀挀漀㰀戀爀㸀 16 recommendations available upon request ਀䤀渀搀攀瀀攀渀搀攀渀琀 匀攀渀椀漀爀 䴀愀渀愀最攀洀攀渀琀 䌀漀渀猀甀氀琀愀渀琀 愀渀搀 倀䴀 愀琀 圀攀戀吀攀挀栀 圀椀爀攀氀攀猀猀㰀戀爀㸀 April 2008 - January 2009 (10 months) ਀一攀眀 䴀愀爀欀攀琀 䤀渀琀爀漀搀甀挀琀椀漀渀⼀ 䤀渀琀攀爀渀愀琀椀漀渀愀氀 䨀漀椀渀琀 嘀攀渀琀甀爀攀 䴀愀渀愀最攀洀攀渀琀⼀ 䌀刀䴀 ⼀ 䌀漀渀琀愀挀琀 䌀攀渀琀爀攀 䐀攀瘀攀氀漀瀀洀攀渀琀 愀渀搀㰀戀爀㸀 Management ਀䔀砀瀀漀爀琀 愀渀搀 瀀爀漀瘀椀猀椀漀渀 漀昀 䜀倀匀 瀀爀漀搀甀挀琀猀 愀渀搀 猀甀戀猀挀爀椀戀攀爀 猀攀爀瘀椀挀攀猀 琀漀 瘀愀爀椀漀甀猀 椀渀搀甀猀琀爀礀 愀渀搀 最漀瘀攀爀渀洀攀渀琀 瘀攀爀琀椀挀愀氀㰀戀爀㸀 markets served by the customer (a large insurance company). The joint multi-organizational effort included ਀洀愀渀愀最椀渀最 愀 眀椀爀攀氀攀猀猀 瘀攀栀椀挀氀攀 猀攀爀瘀椀挀攀猀 猀漀氀甀琀椀漀渀 琀栀愀琀 瀀爀漀瘀椀搀攀猀 䜀倀匀Ⰰ 眀椀爀攀氀攀猀猀 琀攀挀栀渀漀氀漀最椀攀猀Ⰰ 愀渀搀 椀渀琀攀爀渀攀琀 琀漀㰀戀爀㸀 connect back office data and fleet operational data. The industries served included personal automotive; ਀琀爀愀渀猀瀀漀爀琀愀琀椀漀渀㬀 最漀瘀攀爀渀洀攀渀琀㬀 眀愀猀琀攀 洀愀渀愀最攀洀攀渀琀㬀 挀漀渀猀琀爀甀挀琀椀漀渀㬀 甀琀椀氀椀琀礀 愀渀搀 戀甀猀椀渀攀猀猀 猀攀爀瘀椀挀攀猀 猀攀挀琀漀爀猀⸀ 吀栀攀㰀戀爀㸀 project included the management of the sale cycle of products through resellers and/or agents. ਀㘀 爀攀挀漀洀洀攀渀搀愀琀椀漀渀猀 愀瘀愀椀氀愀戀氀攀 甀瀀漀渀 爀攀焀甀攀猀琀㰀戀爀㸀 Executive Faculty for Corporate and Professional Education at University of San Diego ਀一漀瘀攀洀戀攀爀 ㈀　　㔀 ⴀ 䐀攀挀攀洀戀攀爀 ㈀　　㠀 ⠀㌀ 礀攀愀爀猀 ㈀ 洀漀渀琀栀猀⤀㰀戀爀㸀 Training and Implementation of a PMBOK-based Methodology in Different Manufacturing Capabilities. PM ਀琀爀愀椀渀椀渀最 昀漀爀 洀漀爀攀 琀栀愀渀 ㄀㔀　 琀漀瀀 愀渀搀 洀椀搀搀氀攀 洀愀渀愀最攀爀猀 愀渀搀 挀漀愀挀栀椀渀最 洀漀爀攀 琀栀愀渀 ㌀　 瀀爀漀樀攀挀琀猀 琀漀 戀攀 椀洀瀀氀攀洀攀渀琀攀搀㰀戀爀㸀 in corporate offices and diverse manufacturing facilities. ਀䤀渀琀攀爀渀愀琀椀漀渀愀氀 搀椀猀琀愀渀挀攀 攀搀甀挀愀琀椀漀渀 挀漀渀猀甀氀琀愀渀琀 愀渀搀 攀砀攀挀甀琀椀瘀攀 椀渀猀琀爀甀挀琀漀爀⸀㰀戀爀㸀 Visiting Professor of International Marketing at SBS Swiss Business School ਀伀挀琀漀戀攀爀 ㈀　　㄀ ⴀ 䐀攀挀攀洀戀攀爀 ㈀　　㔀 ⠀㐀 礀攀愀爀猀 ㌀ 洀漀渀琀栀猀⤀㰀戀爀㸀 Page3 ਀嘀椀猀椀琀椀渀最 倀爀漀昀攀猀猀漀爀 椀渀 琀栀攀 䴀䈀䄀 瀀爀漀最爀愀洀㰀戀爀㸀 1 recommendation available upon request ਀䐀攀愀渀 漀昀 琀栀攀 䈀甀猀椀渀攀猀猀 匀挀栀漀漀氀 愀琀 䴀漀渀琀攀爀爀攀礀 䤀渀猀琀椀琀甀琀攀 漀昀 吀攀挀栀渀漀氀漀最礀㰀戀爀㸀 1982 - 1987 (5 years) ਀䄀猀 愀 昀漀爀洀攀爀 䐀攀愀渀 漀昀 漀渀攀 漀昀 琀栀攀 洀漀猀琀 瀀爀漀洀椀渀攀渀琀 䈀甀猀椀渀攀猀猀 匀挀栀漀漀氀猀 愀渀搀 栀愀瘀椀渀最 戀攀攀渀 椀渀 挀栀愀爀最攀 漀昀 愀渀 愀挀愀搀攀洀椀挀㰀戀爀㸀 administration of several interdisciplinary groups of professors, advisors, and administrative staff, I was in ਀挀栀愀爀最攀 漀昀㨀㰀戀爀㸀 • introducing several departmental programs and curriculum; ਀∀†洀愀椀渀琀愀椀渀椀渀最 琀栀攀 瘀愀爀椀漀甀猀 挀漀氀氀攀最攀猀 漀昀 猀琀甀搀礀 愀渀搀㰀戀爀㸀 • manage the most succesful expansion program in target markets ਀倀甀戀氀椀挀愀琀椀漀渀猀㰀戀爀㸀 “Administration of the Information Technology Function” ਀匀琀愀琀攀 唀渀椀瘀攀爀猀椀琀礀 漀昀 一攀眀 夀漀爀欀㰀戀爀㸀 Authors: Efrain Gerard Benavides ਀ᰀ䐠椀猀琀爀椀戀甀琀攀搀 䐀愀琀愀 倀爀漀挀攀猀猀椀渀最㨀 䄀 䴀愀渀愀最攀爀椀愀氀 䄀瀀瀀爀漀愀挀栀ᴀⰠ 匀琀愀琀攀 唀渀椀瘀攀爀猀椀琀礀 漀昀 一攀眀 夀漀爀欀㰀戀爀㸀 Authors: Efrain Gerard Benavides ਀䰀愀渀最甀愀最攀猀㰀戀爀㸀 English ਀匀瀀愀渀椀猀栀㰀戀爀㸀 Italian ਀匀欀椀氀氀猀 ☀愀洀瀀㬀 䔀砀瀀攀爀琀椀猀攀㰀戀爀㸀 International Project Management ਀䌀刀䴀㰀戀爀㸀 ERP Supply Chain Management Business Process ਀䤀渀渀漀瘀愀琀椀漀渀 䴀愀爀欀攀琀椀渀最 匀琀爀愀琀攀最椀攀猀㰀戀爀㸀 Lean Manufacturing Business Strategy and Policy ਀䌀栀愀渀最攀 䴀愀渀愀最攀洀攀渀琀㰀戀爀㸀 Reinventing HR Functions Corporate Universities ਀刀攀椀渀瘀攀渀琀椀渀最 䜀漀瘀攀爀渀洀攀渀琀㰀戀爀㸀 Business Intelligence Knowledge Management ਀䴀愀渀愀最攀洀攀渀琀㰀戀爀㸀 Business Strategy ਀䌀栀愀渀最攀 䴀愀渀愀最攀洀攀渀琀㰀戀爀㸀 Business Intelligence ਀倀愀最攀㐀㰀戀爀㸀 (Native or bilingual proficiency) ਀⠀一愀琀椀瘀攀 漀爀 戀椀氀椀渀最甀愀氀 瀀爀漀昀椀挀椀攀渀挀礀⤀㰀戀爀㸀 (Limited working proficiency) ਀䔀刀倀㰀戀爀㸀 Strategy ਀倀爀漀最爀愀洀 䴀愀渀愀最攀洀攀渀琀㰀戀爀㸀 SharePoint ਀倀爀漀樀攀挀琀 䴀愀渀愀最攀洀攀渀琀㰀戀爀㸀 Negotiation ਀䈀甀猀椀渀攀猀猀 倀爀漀挀攀猀猀㰀戀爀㸀 Leadership ਀吀攀氀攀挀漀洀洀甀渀椀挀愀琀椀漀渀猀㰀戀爀㸀 Marketing Strategy ਀匀琀爀愀琀攀最椀挀 倀氀愀渀渀椀渀最㰀戀爀㸀 Analysis ਀䈀甀猀椀渀攀猀猀 䄀渀愀氀礀猀椀猀㰀戀爀㸀 Team Leadership ਀䌀漀愀挀栀椀渀最㰀戀爀㸀 Business Process Improvement ਀匀甀瀀瀀氀礀 䌀栀愀椀渀 䴀愀渀愀最攀洀攀渀琀㰀戀爀㸀 Project Planning ਀䴀愀渀愀最攀洀攀渀琀 䌀漀渀猀甀氀琀椀渀最㰀戀爀㸀 Entrepreneurship ਀吀攀愀洀 䈀甀椀氀搀椀渀最㰀戀爀㸀 Cross-functional Team Leadership ਀倀爀漀挀攀猀猀 䤀洀瀀爀漀瘀攀洀攀渀琀㰀戀爀㸀 Training ਀䈀甀猀椀渀攀猀猀 倀氀愀渀渀椀渀最㰀戀爀㸀 Start-ups ਀吀攀愀洀 䴀愀渀愀最攀洀攀渀琀㰀戀爀㸀 Budgets ਀匀琀爀愀琀攀最椀挀 倀愀爀琀渀攀爀猀栀椀瀀猀㰀戀爀㸀 Integration ਀䴀愀爀欀攀琀椀渀最㰀戀爀㸀 Sales ਀䈀甀猀椀渀攀猀猀 䐀攀瘀攀氀漀瀀洀攀渀琀㰀戀爀㸀 Product Management ਀倀䴀伀㰀戀爀㸀 Operations Management ਀嘀攀渀搀漀爀 䴀愀渀愀最攀洀攀渀琀㰀戀爀㸀 Certified Salesforce.com Consultant ਀刀攀焀甀椀爀攀洀攀渀琀猀 䄀渀愀氀礀猀椀猀㰀戀爀㸀 Consulting ਀䔀搀甀挀愀琀椀漀渀㰀戀爀㸀 Salesforce SFDC ਀䄀甀琀栀漀爀椀稀攀搀 匀䘀䐀䌀 䌀漀渀猀甀氀琀愀渀琀 䰀攀瘀攀氀 䤀䤀 匀愀氀攀猀 愀渀搀 匀攀爀瘀椀挀攀 䌀氀漀甀搀Ⰰ 䌀刀䴀Ⰰ ㈀　　㠀 ⴀ ㈀　　㠀㰀戀爀㸀 State University of New York at Buffalo ਀䴀䈀䄀Ⰰ 䈀甀猀椀渀攀猀猀 ⼀ 䤀吀 ⼀ 䴀愀爀欀攀琀椀渀最Ⰰ ㄀㤀㠀㌀ ⴀ ㄀㤀㠀㔀㰀戀爀㸀 Page5 ਀䤀渀猀琀椀琀甀琀漀 吀攀挀渀漀氀最椀挀漀 礀 搀攀 䔀猀琀甀搀椀漀猀 匀甀瀀攀爀椀漀爀攀猀 搀攀 䴀漀渀琀攀爀爀攀礀㰀戀爀㸀 Bachelor of Science (BS), Information Technology, 1978 - 1982 ਀䠀漀渀漀爀猀 愀渀搀 䄀眀愀爀搀猀㰀戀爀㸀 SUNY, MBA degree awarded with special recognition. ਀䤀吀䔀匀䴀Ⰰ 䈀匀 搀攀最爀攀攀 愀眀愀爀搀攀搀 眀椀琀栀 栀漀渀漀爀猀⸀㰀戀爀㸀 SBS, Swiss Business School, Visiting Professor of Marketing ਀唀匀䐀Ⰰ 唀渀椀瘀攀爀猀椀琀礀 漀昀 匀愀渀 䐀椀攀最漀Ⰰ 䤀渀琀攀爀渀愀琀椀漀渀愀氀 䔀砀攀挀甀琀椀瘀攀 䔀搀甀挀愀琀椀漀渀 䤀渀猀琀爀甀挀琀漀爀㰀戀爀㸀 Books, Inventions and Patents ਀ᰀ䐠椀猀琀爀椀戀甀琀攀搀 䐀愀琀愀 倀爀漀挀攀猀猀椀渀最㨀 䄀 䴀愀渀愀最攀爀椀愀氀 䄀瀀瀀爀漀愀挀栀ᴀⰠ 匀琀愀琀攀 唀渀椀瘀攀爀猀椀琀礀 漀昀 一攀眀 夀漀爀欀Ⰰ ㄀㤀㠀㐀㰀戀爀㸀 “Administration of the Information Systems Function”, State University of New York, 1985 ਀ᰀ䈠甀猀椀渀攀猀猀 䤀渀琀攀氀氀椀最攀渀挀攀 匀礀猀琀攀洀猀ᴀⰠ 猀漀昀琀眀愀爀攀 琀攀挀栀渀漀氀漀最礀 愀渀搀 洀攀琀栀漀搀漀氀漀最礀Ⰰ ㄀㤀㤀㌀㰀戀爀㸀 “BPR: Business Process Reengineering”, software technology and methodology, 1995 ਀ᰀ匠䤀䴀䔀倀ᴀⰠ 猀漀昀琀眀愀爀攀 琀攀挀栀渀漀氀漀最礀 愀渀搀 洀攀琀栀漀搀漀氀漀最礀 昀漀爀 倀爀漀樀攀挀琀 倀氀愀渀渀椀渀最Ⰰ 䴀漀渀椀琀漀爀椀渀最 愀渀搀 䔀瘀愀氀甀愀琀椀漀渀 戀愀猀攀搀 漀渀㰀戀爀㸀 PMBOK, 2005 ਀䤀渀琀攀爀攀猀琀猀㰀戀爀㸀 Outdoor adventures, Tennis, Chess, Hiking, Walking, Networking, Entrepreneurship, Fine Wine, Great Books, ਀䈀愀猀欀攀琀戀愀氀氀Ⰰ 䘀漀漀琀戀愀氀氀Ⰰ 吀爀愀瘀攀氀椀渀最 愀爀漀甀渀搀 琀栀攀 眀漀爀氀搀⸀⸀⸀愀渀搀 洀愀渀礀 洀漀爀攀℀㰀戀爀㸀 Certifications ਀匀愀氀攀猀昀漀爀挀攀⸀䌀漀洀 䄀甀琀栀漀爀椀稀攀搀 䌀漀渀猀甀氀琀愀渀琀 䰀攀瘀攀氀 ㈀ 匀愀氀攀猀⼀匀攀爀瘀椀挀攀 䌀氀漀甀搀㰀戀爀㸀 Salesforce.Com Worldwide Education Services License 00008374 May 2008 ਀倀愀最攀㘀㰀戀爀㸀 Efrain Gerard Benavides ਀䜀氀漀戀愀氀 䈀甀猀椀渀攀猀猀 匀攀爀瘀椀挀攀猀Ⰰ 匀洀愀爀琀攀爀 䌀漀洀洀攀爀挀攀 䀀 䤀䈀䴀㰀戀爀㸀 benavidesefraing@gmail.com ਀㈀㌀ 瀀攀漀瀀氀攀 栀愀瘀攀 爀攀挀漀洀洀攀渀搀攀搀 䔀昀爀愀椀渀 䜀攀爀愀爀搀㰀戀爀㸀 "I met Efrain when he was taken on to manage a challenging project for us. The project included the ਀洀愀渀愀最攀洀攀渀琀 漀昀 琀栀攀 猀愀氀攀 挀礀挀氀攀 漀昀 瀀爀漀搀甀挀琀猀 琀栀爀漀甀最栀 爀攀猀攀氀氀攀爀猀Ⰰ 戀爀漀欀攀爀猀Ⰰ 愀甀琀漀 搀攀愀氀攀爀猀 愀渀搀 愀最攀渀琀猀 椀渀 搀椀昀昀攀爀攀渀琀㰀戀爀㸀 regions. Efrain offered a mature leadership style and used his expertise in process development and his ਀爀攀猀甀氀琀猀ⴀ搀爀椀瘀攀渀 愀瀀瀀爀漀愀挀栀 琀漀 洀愀渀愀最攀 挀栀愀氀氀攀渀最椀渀最 瀀爀漀樀攀挀琀⸀ 䔀昀爀愀椀渀 眀漀爀欀攀搀 挀氀漀猀攀氀礀 眀椀琀栀 洀攀 愀渀搀 眀愀猀 瘀攀爀礀 瘀愀氀甀愀戀氀攀㰀戀爀㸀 in helping me develop plans for our newly incorporated Project management office. I would have no ਀栀攀猀椀琀愀琀椀漀渀 椀渀 爀攀挀漀洀洀攀渀搀椀渀最 䔀昀爀愀椀渀☀焀甀漀琀㬀㰀戀爀㸀 — Akber Mohamed MBA,PMP,ITIL, Senior Project Manger & PMO lead, WebTech Wireless ਀䤀渀挀Ⰰ 洀愀渀愀最攀搀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 椀渀搀椀爀攀挀琀氀礀 愀琀 䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "Efrain has the rare combination to solve clients' needs by providing solutions whilst being perceived by his ਀挀氀椀攀渀琀猀 愀猀 愀 挀漀渀猀甀氀琀愀渀琀⸀ 䠀攀 挀漀洀戀椀渀攀搀 栀椀猀 洀愀渀愀最攀洀攀渀琀 猀欀椀氀氀猀 愀渀搀 渀愀琀甀爀愀氀 愀戀椀氀椀琀礀 琀漀 挀漀洀洀甀渀椀挀愀琀攀 眀椀琀栀 瀀攀漀瀀氀攀 愀琀㰀戀爀㸀 "C" level, to develop his Partner sales and technical team, that has been effective in developing long-term ਀爀攀氀愀琀椀漀渀猀栀椀瀀猀 愀渀搀 椀渀挀爀攀洀攀渀琀愀氀 戀甀猀椀渀攀猀猀⸀☀焀甀漀琀㬀㰀戀爀㸀 — Jose Esquivel, Sr. Application Consultant, Infor Global Solutions, was with another company when ਀眀漀爀欀椀渀最 眀椀琀栀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 愀琀 䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "Very well qualified, able, personable and ethical professional. Multi-lingual, well networked with intimate ਀欀渀漀眀氀攀搀最攀 漀昀 戀甀猀椀渀攀猀猀 瀀爀愀挀琀椀挀攀猀 愀渀搀 洀愀爀欀攀琀猀 椀渀 一漀爀琀栀 䄀洀攀爀椀挀愀Ⰰ 挀攀渀琀爀愀氀 䄀洀攀爀椀挀愀⸀☀焀甀漀琀㬀㰀戀爀㸀 — George Grams, Owner, Inveresk Design Build, was with another company when working with Efrain ਀䜀攀爀愀爀搀 愀琀 䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "Efrain is a person with a wide view fo the business world, very capable and down to earth. With his views ਀瀀爀漀樀攀挀琀猀 昀漀爀 猀甀爀攀 眀椀氀氀 戀攀 猀甀挀挀攀猀猀昀甀氀☀焀甀漀琀㬀㰀戀爀㸀 — Juan Jose Rivera, Owner, BCM, was with another company when working with Efrain Gerard at ਀䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "I met Efrain Gerard in what I think was his first visit to Brazil, where I could understand a lot of what he has ਀戀攀攀渀 瀀爀漀洀漀琀椀渀最 愀爀漀甀渀搀 琀栀攀 眀漀爀氀搀 愀渀搀 䤀 眀愀猀 瘀攀爀礀 椀洀瀀爀攀猀猀攀搀 眀椀琀栀 栀椀猀 氀椀渀攀 漀昀 愀挀琀椀瘀椀琀椀攀猀⸀ 圀攀 猀栀愀爀攀搀 洀愀渀礀 氀攀琀琀攀爀猀㰀戀爀㸀 from there and I find in him an easy person to trust and depend on. I wish I had some business partners like ਀栀椀洀 椀渀 䈀爀愀稀椀氀℀☀焀甀漀琀㬀㰀戀爀㸀 — Peter Mello, PMI Volunteer, Project Management Institute, was with another company when working ਀倀愀最攀㜀㰀戀爀㸀 with Efrain Gerard at Emprendor, Inc. ਀☀焀甀漀琀㬀䤀 栀愀瘀攀 欀渀漀眀渀 䔀昀爀愀椀渀 昀漀爀 漀瘀攀爀 ㈀㔀 礀攀愀爀猀 眀栀攀渀 眀攀 眀攀爀攀 挀氀愀猀猀洀愀琀攀猀 戀愀挀欀 椀渀 挀漀氀氀攀最攀⸀ 䤀 栀愀瘀攀 愀氀眀愀礀猀 挀漀渀猀椀搀攀爀攀搀㰀戀爀㸀 him a very dynamic, knowledgeable, and bright individual, a true entrepreneur, and excellent sales skills, I ਀挀漀渀猀椀搀攀爀 栀椀洀 愀 栀椀最栀氀礀 攀昀昀攀挀琀椀瘀攀 瀀爀漀昀攀猀猀椀漀渀愀氀 愀渀搀 眀漀甀氀搀 爀攀挀漀洀洀攀渀搀 栀椀洀 琀漀 洀愀渀愀最攀⼀氀攀愀搀 䤀吀 瀀爀漀樀攀挀琀猀⸀☀焀甀漀琀㬀㰀戀爀㸀 — Jorge Nava, IT Consultant, Self-employed, was with another company when working with Efrain Gerard ਀愀琀 䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "Efraín is a very good profesional. His experience in Information Technology and Management processes ਀眀椀氀氀 戀攀 瘀攀爀礀 瘀愀氀甀愀戀氀攀 昀漀爀 愀渀礀 挀漀洀瀀愀渀礀 漀爀 漀爀最愀渀椀稀愀琀椀漀渀 眀栀攀爀攀 栀攀 眀漀爀欀猀⸀☀焀甀漀琀㬀㰀戀爀㸀 — Leopoldo Rojas, Owner, Fundación Galileo, was with another company when working with Efrain ਀䜀攀爀愀爀搀 愀琀 䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "Efrain is a motivated professional who is dedicated to his goals." ਀᐀†䌀攀挀椀氀椀愀 䠀漀Ⰰ 伀眀渀攀爀Ⰰ 䄀挀挀甀昀椀琀 倀愀琀琀攀爀渀猀Ⰰ 眀愀猀 眀椀琀栀 愀渀漀琀栀攀爀 挀漀洀瀀愀渀礀 眀栀攀渀 眀漀爀欀椀渀最 眀椀琀栀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 愀琀㰀戀爀㸀 Emprendor, Inc. ਀☀焀甀漀琀㬀䤀 栀愀瘀攀 欀渀漀眀渀 䔀昀爀愀椀渀 猀椀渀挀攀 栀攀 愀爀爀椀瘀攀搀 椀渀 嘀愀渀挀漀甀瘀攀爀⸀ 䄀猀 愀 昀攀氀氀漀眀 挀漀渀猀甀氀琀愀渀琀 椀渀 琀栀攀 椀渀琀攀爀渀愀琀椀漀渀愀氀 戀甀猀椀渀攀猀猀㰀戀爀㸀 development arena, I have been extremely impressed with Efrain's extensive and varied experience. I ਀挀漀渀猀椀搀攀爀 栀椀洀 猀甀瀀攀爀戀氀礀 焀甀愀氀椀昀椀攀搀Ⰰ 愀渀搀 眀漀甀氀搀 渀漀琀 栀攀猀椀琀愀琀攀 琀漀 眀漀爀欀 眀椀琀栀 栀椀洀 漀渀 愀渀礀 瀀爀漀樀攀挀琀 爀攀焀甀椀爀椀渀最 栀椀猀 猀欀椀氀氀猀⸀☀焀甀漀琀㬀㰀戀爀㸀 — Nerella Campigotto, President, Boomerang Consulting Inc., was with another company when working ਀眀椀琀栀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 愀琀 䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "I have known Efrain for over 20 years. We have worked on several projects during that time. His work has ਀愀氀眀愀礀猀 戀攀攀渀 漀昀 琀栀攀 栀椀最栀攀猀琀 焀甀愀氀椀琀礀 愀渀搀 愀氀氀 瀀爀漀樀攀挀琀 琀椀洀攀氀椀渀攀猀 眀攀爀攀 愀氀眀愀礀猀 洀攀琀⸀☀焀甀漀琀㬀㰀戀爀㸀 — Mitch Ablove, Consultant, MMA Consulting, worked with Efrain Gerard at Emprendor, Inc. ਀☀焀甀漀琀㬀䔀昀爀愀椀渀 椀猀 愀戀氀攀Ⰰ 攀砀瀀攀爀椀攀渀挀攀搀 愀渀搀 愀渀愀氀礀猀攀搀 愀 挀漀洀瀀氀攀砀 猀椀琀甀愀琀椀漀渀 昀漀爀 甀猀 眀椀琀栀 挀氀攀愀爀 愀渀搀 氀漀最椀挀愀氀 爀攀挀漀洀洀攀渀搀愀琀椀漀渀猀⸀☀焀甀漀琀㬀㰀戀爀㸀 — Nigel Carey, was Efrain Gerard's client ਀☀焀甀漀琀㬀䔀昀爀愀渀 椀猀 愀 琀爀攀洀攀渀搀漀甀猀 愀猀猀攀琀Ⰰ 栀攀 椀猀 愀 最漀 最攀琀琀攀爀 眀椀琀栀 愀 氀漀琀 漀昀 椀渀琀攀爀渀愀氀 搀爀椀瘀攀⸀ 圀椀琀栀 攀砀挀攀瀀琀椀漀渀愀氀 猀愀氀攀猀 愀渀搀㰀戀爀㸀 communications skills. Very strategic oriented but with the ability to translate strategic ideas into specific and ਀搀攀琀愀椀氀攀搀 瀀氀愀渀猀 愀渀搀 瀀爀漀最爀愀洀猀⸀ 䠀攀 椀猀 愀 洀愀渀 漀昀 瘀椀猀椀漀渀 愀渀搀 椀渀琀攀最爀椀琀礀⸀ 圀椀琀栀 瘀攀爀礀 昀椀爀洀 䌀栀爀椀猀琀椀愀渀 瀀爀椀渀挀椀瀀氀攀猀⸀☀焀甀漀琀㬀㰀戀爀㸀 — Fernando Benavides, IT Project Leader, CEMEX, worked with Efrain Gerard at Emprendor, Inc. ਀☀焀甀漀琀㬀䤀됀瘀攀 欀渀漀眀渀 䴀爀⸀ 䈀攀渀愀瘀椀搀攀猀 昀漀爀 漀瘀攀爀 ㈀㔀 礀攀愀爀猀⸀⸀⸀ 栀攀 椀猀 愀 挀漀洀瀀攀琀攀渀琀 愀渀搀 瘀攀爀礀 欀渀漀眀氀攀搀最攀愀戀氀攀 椀渀 琀栀攀 䤀吀 昀椀攀氀搀⸀ 䠀愀猀㰀戀爀㸀 a strong academic background, with experience at corporate positions, a consultant, and also as a professor. ਀䠀攀 栀愀猀 欀攀瀀琀 甀瀀ⴀ琀漀ⴀ搀愀琀攀 椀渀 䤀渀昀漀爀洀愀琀椀漀渀 吀攀挀栀渀漀氀漀最礀 愀爀攀愀Ⰰ 愀渀搀 栀愀猀 挀漀瘀攀爀攀搀 瀀爀漀樀攀挀琀猀 椀渀 搀椀昀昀攀爀攀渀琀 昀椀攀氀搀猀 漀昀㰀戀爀㸀 business." ਀倀愀最攀㠀㰀戀爀㸀 — Gustavo Cervantes, dean of IT graduate Program, ITESM, was with another company when working ਀眀椀琀栀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 愀琀 䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "Efrain is a thorough, conscientious, hard-working individual who works very well independently and as a ਀洀攀洀戀攀爀 漀昀 愀 琀攀愀洀⸀ 䠀攀 椀猀 愀渀 攀砀挀攀氀氀攀渀琀 挀漀洀洀甀渀椀挀愀琀漀爀 眀栀漀 琀栀爀椀瘀攀猀 漀渀 搀攀戀愀琀攀猀 愀渀搀 攀渀樀漀礀猀 戀爀椀渀最椀渀最 栀椀猀 攀砀瀀攀爀琀椀猀攀㰀戀爀㸀 to reaching win-win solutions. He is dynamic, professional, witty, and extremely personable. It has always ਀戀攀攀渀 洀礀 瀀氀攀愀猀甀爀攀 琀漀 眀漀爀欀 眀椀琀栀 䔀昀爀愀椀渀⸀ 䐀椀氀攀欀☀焀甀漀琀㬀㰀戀爀㸀 — Dilek Cansin, Instructor, Columbia College, was with another company when working with Efrain ਀䜀攀爀愀爀搀 愀琀 䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "Efrain has great skills at breaking down complex tasks and analyze its parts to understand and effectively ਀瀀氀愀渀 琀栀攀 爀椀最栀琀 愀挀琀椀漀渀 瀀氀愀渀⸀ 䠀攀 挀漀甀渀琀猀 眀椀琀栀 愀搀瘀愀渀挀攀搀 挀漀渀猀甀氀琀椀渀最 猀欀椀氀氀猀 愀渀搀 眀漀甀氀搀 渀漀琀 栀攀猀椀琀愀琀攀 琀漀 挀漀氀氀愀戀漀爀愀琀攀㰀戀爀㸀 with him again." ਀᐀†刀漀最攀氀椀漀 䴀愀爀琀椀渀攀稀Ⰰ 䌀䘀䔀Ⰰ 䴀䈀䄀Ⰰ 䈀甀猀椀渀攀猀猀 䐀攀瘀攀氀漀瀀洀攀渀琀 䌀漀渀猀甀氀琀愀渀琀Ⰰ 伀爀愀挀氀攀Ⰰ 眀愀猀 眀椀琀栀 愀渀漀琀栀攀爀 挀漀洀瀀愀渀礀㰀戀爀㸀 when working with Efrain Gerard at Emprendor, Inc. ਀☀焀甀漀琀㬀䔀昀爀愀椀渀 椀猀 愀渀 攀渀琀爀攀瀀爀攀渀攀漀甀爀 愀渀搀 欀渀漀眀氀攀搀最攀愀戀氀攀 爀攀猀漀甀爀挀攀 眀椀琀栀 愀渀 愀戀椀氀椀琀礀 琀漀 挀漀渀挀攀瀀琀甀愀氀椀稀攀 愀渀搀 猀栀愀爀攀 攀砀瀀攀爀琀椀猀攀㰀戀爀㸀 in different fields. I had the opportunity to work with him back in college and I have personally benefited ਀昀爀漀洀 栀椀猀 愀瀀瀀爀漀愀挀栀⸀☀焀甀漀琀㬀㰀戀爀㸀 — Rolando Ortiz, VP, Information Technology, Kellogg Company, was with another company when ਀眀漀爀欀椀渀最 眀椀琀栀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 愀琀 䔀洀瀀爀攀渀搀漀爀Ⰰ 䤀渀挀⸀㰀戀爀㸀 "Efrain is a highly professional manager with excellent people skills, and extensive process and business ਀欀渀漀眀氀攀搀最攀Ⰰ 愀瀀瀀氀椀攀搀 愀琀 愀渀 椀渀琀攀爀渀愀琀椀漀渀愀氀 氀攀瘀攀氀⸀ 䤀 眀漀甀氀搀 戀攀 瀀爀椀瘀椀氀攀搀最攀搀 琀漀 眀漀爀欀 漀渀 愀渀礀 琀攀愀洀 眀椀琀栀 栀椀洀⸀☀焀甀漀琀㬀㰀戀爀㸀 — Johnny Hermann, Project Coordinator, WebTech Wireless, worked directly with Efrain Gerard at ਀圀攀戀吀攀挀栀 圀椀爀攀氀攀猀猀㰀戀爀㸀 "Efrain has excellent project management skills and drove positive results on a very large Telematics ਀椀渀椀琀椀愀琀椀瘀攀 琀栀愀琀 椀渀瘀漀氀瘀攀搀 洀愀渀礀 氀愀爀最攀 洀甀氀琀椀ⴀ渀愀琀椀漀渀愀氀 挀漀爀瀀漀爀愀琀椀漀渀猀⸀ 䠀攀 戀爀漀甀最栀琀 最爀攀愀琀 挀漀爀瀀漀爀愀琀攀 最漀瘀攀爀渀愀渀挀攀㰀戀爀㸀 standards to the team and would an asset to any complex project." ਀᐀†䔀搀眀愀爀搀 䬀甀氀瀀攀爀最攀爀Ⰰ 眀愀猀 䔀昀爀愀椀渀 䜀攀爀愀爀搀✀猀 挀氀椀攀渀琀㰀戀爀㸀 "We required a senior consultant with overall business knowledge and Efrain exceeded our expectations. He ਀椀猀 栀椀最栀氀礀 猀欀椀氀氀攀搀 椀渀 戀甀椀氀搀椀渀最 爀攀氀愀琀椀漀渀猀栀椀瀀猀 眀椀琀栀椀渀 愀渀 愀洀戀椀最甀漀甀猀 攀渀瘀椀爀漀渀洀攀渀琀 愀渀搀 眀愀猀 欀攀礀 琀漀 戀爀椀搀最椀渀最 琀栀攀㰀戀爀㸀 communication gap and raising customer satisfaction with a large potential client. He was integral in ਀椀渀琀攀爀爀甀瀀琀椀渀最 愀渀搀 渀攀最漀琀椀愀琀椀渀最 琀攀爀洀猀 漀昀 愀 猀琀爀愀琀攀最椀挀 最攀漀最爀愀瀀栀椀挀 攀砀瀀愀渀猀椀漀渀⸀ 䤀琀 眀愀猀 愀 瀀氀攀愀猀甀爀攀 眀漀爀欀椀渀最 眀椀琀栀 䔀昀爀愀椀渀㰀戀爀㸀 and I highly recommend his services." ਀᐀†䬀椀洀 䐀攀猀挀栀愀椀渀攀Ⰰ 䠀刀 䴀愀渀愀最攀爀Ⰰ 圀攀戀吀攀挀栀 圀椀爀攀氀攀猀猀Ⰰ 眀漀爀欀攀搀 眀椀琀栀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 愀琀 圀攀戀吀攀挀栀 圀椀爀攀氀攀猀猀㰀戀爀㸀 Page9 ਀☀焀甀漀琀㬀䔀昀爀愀椀渀 䜀⸀ 䈀攀渀愀瘀椀搀攀猀Ⰰ 䴀䈀䄀 匀攀渀椀漀爀 倀䴀 愀渀搀 䴀愀渀愀最攀洀攀渀琀 䌀漀渀猀甀氀琀愀渀琀 倀爀漀樀攀挀琀 洀愀渀愀最攀爀 昀漀爀 琀栀攀 搀攀瘀攀氀漀瀀洀攀渀琀Ⰰ㰀戀爀㸀 sale, and provision of GPS subscriber services for location-based and telematics hardware and software users ਀椀渀 䴀攀砀椀挀漀⸀ 吀栀攀 眀栀漀氀攀 琀攀愀洀 琀栀愀琀 䤀 洀愀渀愀最攀搀 椀渀 䴀攀砀椀挀漀 爀攀愀氀氀礀 愀瀀瀀爀攀挀椀愀琀攀搀 愀渀搀 爀攀猀瀀攀挀琀攀搀 琀栀攀 眀漀渀搀攀爀昀甀氀 樀漀戀 琀栀愀琀㰀戀爀㸀 Efrain executed in this project with a second to none professionalism, diplomacy, availability and kindness ਀昀漀爀 愀 猀瀀攀挀椀昀椀挀 愀渀搀 瘀攀爀礀 椀洀瀀漀爀琀愀渀琀 䜀倀匀⼀䜀匀䴀 瀀爀漀樀攀挀琀Ⰰ 愀渀搀 琀漀 洀愀欀攀 椀琀 挀漀洀攀 琀爀甀攀⸀ 䤀 瀀攀爀猀漀渀愀氀氀礀 栀椀最栀氀礀 爀攀挀漀洀洀愀渀搀㰀戀爀㸀 Efrain in his future endaviours. Again, thank you very much Efrain. I wish you all the best that you deserve ਀䈀攀爀渀愀爀搀 䌀氀攀爀洀漀渀琀 䐀椀爀攀挀琀漀爀 䈀甀猀椀渀攀猀猀 䐀攀瘀攀氀漀瀀洀攀渀琀 䰀愀琀椀渀 䄀洀攀爀椀挀愀 圀攀戀吀攀挀栀 圀椀爀攀氀攀猀猀☀焀甀漀琀㬀㰀戀爀㸀 — Bernard Clermont, Director Business Development, Latin America, WebTech Wireless Inc., worked ਀搀椀爀攀挀琀氀礀 眀椀琀栀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 愀琀 圀攀戀吀攀挀栀 圀椀爀攀氀攀猀猀㰀戀爀㸀 "While working with Efrain his attention to detail and commitment to deliver a seamless implementation of ਀愀挀琀椀瘀椀琀椀攀猀 眀攀爀攀 漀甀琀猀琀愀渀搀椀渀最⸀ 䤀 搀攀昀椀渀椀琀攀氀礀 爀攀挀漀洀洀攀渀搀 䔀昀爀愀椀渀 愀猀 愀 栀椀最栀氀礀 洀漀琀椀瘀愀琀攀搀 椀渀搀椀瘀椀搀甀愀氀 愀渀搀 攀砀挀攀瀀琀椀漀渀愀氀㰀戀爀㸀 professionalism." ਀᐀†䰀甀椀猀 嘀椀氀氀愀猀攀渀漀爀Ⰰ 倀爀漀樀攀挀琀 䴀愀渀愀最攀洀攀渀琀 䄀搀洀椀渀椀猀琀爀愀琀漀爀Ⰰ 圀攀戀吀攀挀栀 圀椀爀攀氀攀猀猀Ⰰ 眀漀爀欀攀搀 搀椀爀攀挀琀氀礀 眀椀琀栀 䔀昀爀愀椀渀㰀戀爀㸀 Gerard at WebTech Wireless ਀☀焀甀漀琀㬀䔀昀爀愀椀渀 琀漀漀欀 漀渀 愀渀 攀砀琀爀攀洀攀氀礀 挀栀愀氀氀攀渀最椀渀最 洀甀琀椀ⴀ挀漀洀瀀愀渀礀 瀀爀漀樀攀挀琀 琀栀愀琀 眀愀猀 渀漀琀 昀甀渀挀琀椀漀渀椀渀最 眀攀氀氀 愀渀搀㰀戀爀㸀 demonstrated a mature leadership style that quickly brought the parties together to address both process and ਀瀀爀漀樀攀挀琀 椀猀猀甀攀猀⸀ 圀椀琀栀椀渀 愀 昀攀眀 洀漀渀琀栀猀 琀栀攀 瀀爀漀樀攀挀琀 眀愀猀 戀愀挀欀 漀渀 琀爀愀挀欀 愀渀搀 爀甀渀渀椀渀最 眀椀琀栀 愀 挀氀攀愀爀 瀀爀漀樀攀挀琀 挀栀愀爀琀攀爀㰀戀爀㸀 between all companies. Through all this Efrain demonstrated calmness, intelligence, a broad range of ਀洀愀渀愀最攀洀攀渀琀 猀欀椀氀氀猀Ⰰ 愀渀搀 眀愀猀 愀 瀀氀攀愀猀甀爀攀 琀漀 眀漀爀欀 眀椀琀栀☀焀甀漀琀㬀㰀戀爀㸀 — Ernie Chatham, Director Professional Services, WebTech Wireless, managed Efrain Gerard at WebTech ਀圀椀爀攀氀攀猀猀㰀戀爀㸀 "Efrain is a very original and extra-energetic marketing lecturer with special emphasis on diversity of this ਀猀挀椀攀渀挀攀 昀椀攀氀搀⸀ 䐀椀瘀攀爀猀椀琀礀 漀昀 栀椀猀 氀攀愀爀渀椀渀最 洀攀琀栀漀搀漀氀漀最礀 栀攀氀瀀猀 猀琀甀搀攀渀琀 甀渀搀攀爀猀琀愀渀搀 攀愀猀椀氀礀 瘀愀爀椀漀甀猀 琀漀瀀椀挀猀 愀渀搀 最椀瘀攀㰀戀爀㸀 them more insight into their detail. Efrain's energy makes him one of the top teachers in my education; our ਀搀椀猀挀甀猀猀椀漀渀猀 漀渀 瘀愀爀椀漀甀猀 洀愀爀欀攀琀椀渀最 椀猀猀甀攀猀 眀栀攀爀攀 眀攀 栀愀搀 搀椀昀昀攀爀攀渀琀 愀渀搀 攀瘀攀渀 漀瀀瀀漀猀椀琀攀 猀琀愀渀搀瀀漀椀渀琀猀 栀愀瘀攀 洀愀搀攀 洀攀㰀戀爀㸀 richer in marketing knowledge. I highly recommend Efrain to all future business partners." ਀᐀†䐀爀愀最愀渀 倀⸀ 倀攀琀爀漀瘀椀挀Ⰰ 䴀䈀䄀Ⰰ 刀攀最椀漀渀愀氀 匀愀氀攀猀 䴀愀渀愀最攀爀 䄀搀爀椀愀琀椀挀Ⰰ 䨀吀䤀Ⰰ 眀漀爀欀攀搀 椀渀搀椀爀攀挀琀氀礀 昀漀爀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 愀琀㰀戀爀㸀 SBS, Swiss Business School ਀䌀漀渀琀愀挀琀 䔀昀爀愀椀渀 䜀攀爀愀爀搀 漀渀 䰀椀渀欀攀搀䤀渀㰀戀爀㸀 Page10਀  㰀⼀琀搀㸀

਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀　㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀㬀 height:13.5pt'>਀    㰀琀搀 眀椀搀琀栀㴀㄀㠀　 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㄀㌀㔀⸀　瀀琀㬀戀愀挀欀最爀漀甀渀搀㨀⌀䔀㔀䔀䌀䘀㌀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀 height:13.5pt'>਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀愀 渀愀洀攀㴀攀砀瀀攀爀椀攀渀挀攀琀愀戀氀攀瘀椀攀眀㸀㰀猀瀀愀渀 挀氀愀猀猀㴀戀漀氀搀琀攀砀琀㄀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family:਀    ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀䔀砀瀀攀爀椀攀渀挀攀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀愀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ戀漀漀欀洀愀爀欀㨀 experiencetableview'>਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 愀氀椀最渀㴀爀椀最栀琀 猀琀礀氀攀㴀✀琀攀砀琀ⴀ愀氀椀最渀㨀爀椀最栀琀✀㸀㰀戀㸀㰀猀瀀愀渀 style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family:਀    ∀吀椀洀攀猀 一攀眀 刀漀洀愀渀∀✀㸀㰀愀 栀爀攀昀㴀∀⌀琀漀瀀∀ 愀氀琀㴀∀䈀䄀䌀䬀 吀伀 吀伀倀∀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀挀漀氀漀爀㨀 #0066CC'>BACK TO TOP

਀    㰀⼀琀搀㸀 ਀  㰀⼀琀愀戀氀攀㸀

਀    㰀琀搀 眀椀搀琀栀㴀㈀㈀㠀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㄀㜀㄀⸀　瀀琀㬀瀀愀搀搀椀渀最㨀⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀✀㸀

Job Title

਀    㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㄀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀 ⸀㜀㔀瀀琀✀㸀㰀䌀漀洀瀀愀渀礀㸀

਀   㰀⼀琀爀㸀

਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀㜀⸀㔀瀀琀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 7.5pt;margin-left:0in'>Experience ਀    㰀⼀琀搀㸀

਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>CRM Salesforce SFDC Functional਀    愀渀搀 匀漀氀甀琀椀漀渀 䄀爀挀栀椀琀攀挀琀Ⰰ 匀愀氀攀猀⼀匀攀爀瘀椀挀攀 䌀氀漀甀搀 䌀漀渀猀甀氀琀愀渀琀Ⰰ 倀䴀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀

਀  㰀⼀琀搀㸀 ਀ 㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㄀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀㬀栀攀椀最栀琀㨀㄀㄀⸀㈀㔀瀀琀✀㸀 ਀ 㰀⼀琀爀㸀 ਀

਀ 㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀　㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀栀攀椀最栀琀㨀㄀㔀⸀　瀀琀✀㸀 ਀ 㰀⼀琀爀㸀 ਀  㰀琀搀 猀琀礀氀攀㴀✀戀愀挀欀最爀漀甀渀搀㨀⌀䔀㔀䔀䌀䘀㌀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀　㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀㬀 height:13.5pt'>਀    㰀琀搀 眀椀搀琀栀㴀㄀㠀　 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㄀㌀㔀⸀　瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㄀㌀⸀㔀瀀琀✀㸀

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਀    㰀⼀琀搀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㄀㌀⸀㔀瀀琀✀㸀

਀ 㰀⼀琀爀㸀

਀  㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀ 椀搀㴀琀搀刀攀猀甀洀攀匀甀洀洀愀爀礀吀愀戀氀攀㸀

਀  㰀琀愀戀氀攀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀吀愀戀氀攀 戀漀爀搀攀爀㴀　 挀攀氀氀猀瀀愀挀椀渀最㴀　 挀攀氀氀瀀愀搀搀椀渀最㴀　 眀椀搀琀栀㴀∀㄀　　─∀ style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:਀   　椀渀 　椀渀 　椀渀 　椀渀✀㸀

਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㈀㬀栀攀椀最栀琀㨀㌀⸀㜀㔀瀀琀✀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㌀⸀㜀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㌀✀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㐀✀㸀 ਀    㰀琀搀 眀椀搀琀栀㴀㐀㔀　 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㌀㌀㜀⸀㔀瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀

਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㌀⸀㜀㔀瀀琀✀㸀㰀⼀琀搀㸀

਀   㰀⼀琀爀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 眀椀搀琀栀㴀㄀㘀　 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㄀㈀　⸀　瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 㔀⸀㈀㔀瀀琀✀㸀

਀   㰀⼀琀爀㸀

਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㌀⸀㜀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀㰀℀ⴀⴀ圀漀爀欀匀琀愀琀甀猀ⴀⴀ㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 眀椀搀琀栀㴀㄀㘀　 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㄀㈀　⸀　瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 㔀⸀㈀㔀瀀琀✀㸀

਀    㰀⼀匀琀愀琀甀猀㸀㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㄀㄀㬀栀攀椀最栀琀㨀㜀⸀㔀瀀琀✀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㜀⸀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㄀㈀✀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀㰀⼀琀搀㸀 ਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㄀㌀✀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㜀⸀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀✀㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀 ਀    㰀琀搀 眀椀搀琀栀㴀㄀㘀　 瘀愀氀椀最渀㴀琀漀瀀 猀琀礀氀攀㴀✀眀椀搀琀栀㨀㄀㈀　⸀　瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 㔀⸀㈀㔀瀀琀✀㸀

਀   㰀⼀琀爀㸀

਀    㰀琀搀 猀琀礀氀攀㴀✀瀀愀搀搀椀渀最㨀　椀渀 　椀渀 　椀渀 　椀渀㬀栀攀椀最栀琀㨀㜀⸀㔀瀀琀✀㸀㰀⼀琀搀㸀 ਀   㰀⼀琀爀㸀

਀   㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀㄀✀㸀	਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>Current Career Level: ਀    㰀⼀琀搀㸀	਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>Experienced (Non-Manager) ਀    㰀⼀琀搀㸀
਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>Years of relevant work਀    攀砀瀀攀爀椀攀渀挀攀㨀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀⼀瀀㸀
਀    㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀㬀 mso-fareast-font-family:"Times New Roman"'>US Military Service: ਀    㰀⼀琀搀㸀

਀  㰀⼀搀椀瘀㸀