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font-family:Wingdings;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--> </head> <body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'> <div class=WordSection1> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>From:<span style='mso-tab-count:1'>                              </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>route@monster.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Sent:<span style='mso-tab-count:1'>                               </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Saturday, May 07, 2016 5:07 AM<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>To:<span style='mso-tab-count:1'>                                   </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>hg@apeironinc.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Subject:<span style='mso-tab-count:1'>                          </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Please review this candidate for: Cloud<o:p></o:p></span></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <p class=MsoNormal><a name=top><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>This resume has been forwarded to you at the request of Monster User xapeix03 <o:p></o:p></span><!--OptionalMessage--><!--JobSeekerSummary--><!--HTMLRenderer--><!--ResumeInstructionalText--><!--Referral--><!--ContactInfo--></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <div> <p class=MsoNormal><span style='mso-bookmark:top'><strong><FirstName><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:black'>Neha</FirstName> <MiddleName /><LastName>Lamba</LastName>&nbsp;</span></strong></span><span style='mso-bookmark:top'><b><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal><span style='mso-bookmark:top'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:black'>Last updated:</span></b></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; </span></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>04/22/16</span></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </div> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> <td style='padding:0in 0in 0in 0in'><span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> </table> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> <tr style='mso-yfti-irow:1'> <td style='border:none;border-top:solid #D4D4D4 1.0pt;mso-border-top-alt: solid #D4D4D4 .75pt;background:#FFFFCC;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 11.25pt 11.25pt 11.25pt 11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Job Title:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Rating:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Not Rated<o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Screening score:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Status:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Resume Received<o:p></o:p></span></span></p> </div> </td> <span style='mso-bookmark:top'></span> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div><Address1 /> <p class=MsoNormal><span style='mso-bookmark:top'><span style='font-size: 9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'><br> <City>Arlington Heights</City>, <StateAbbrevMsg MessageID="294573">IL</StateAbbrevMsg>&nbsp;&nbsp;<PostalCode>60004<br> </PostalCode><CountryAbbrevMsg MessageID="294458">US<o:p></o:p></span></span></p> </CountryAbbrevMsg> <div> <p class=MsoNormal><span style='mso-bookmark:top'><strong><PhoneType MessageID="133624"><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Home</PhoneType>: </span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><Number>2482171216</Number> &nbsp;&nbsp;<br> </span></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="mailto:neha@mymaadhyam.com"><EmailAddress>neha@mymaadhyam.com</EmailAddress></a><br> <strong><span style='font-family:"Arial","sans-serif"'>Contact Preference:</span></strong>&nbsp; <ContactPreference MessageID="134944">Telephone<o:p></o:p></span></p> </ContactPreference></div> </div> </td> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'><!--ResumeEmailNavigationLinks--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Quick View Links:</span></strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width="100%" style='width:100.0%;mso-cellspacing:0in; mso-yfti-tbllook:1184;mso-table-lspace:2.25pt;mso-table-rspace:2.25pt; mso-table-anchor-vertical:paragraph;mso-table-anchor-horizontal:column; mso-table-left:left;mso-padding-alt:2.25pt 2.25pt 2.25pt 2.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#resume">Resume Section</a><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#summary">Summary Section</a><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 15.0pt 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Title--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:.75pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:.75pt'><a name=resume></a></td> <span style='mso-bookmark:resume'></span> <td width=470 colspan=2 style='width:352.5pt;padding:0in 0in 0in 0in; height:.75pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes;height:13.5pt'> <td width=180 style='width:135.0pt;background:#E5ECF3;padding:0in 0in 0in 0in; height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>RESUME</span></span></span><span style='mso-bookmark: resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td colspan=2 style='padding:0in 0in 0in 5.25pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span class=boldtext1><span style='font-size:8.5pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Resume Headline: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><ResumeTitle>Neha Lamba - CRM/CX Consultant<o:p></o:p></span></p> </ResumeTitle></td> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Resume Value: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><ResumeValue>2xgfkkfpcjbvy2xj</ResumeValue>&nbsp;&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes;height:11.25pt'> <td style='border:none;border-top:solid #E5ECF3 1.0pt;mso-border-top-alt: solid #E5ECF3 .75pt;padding:0in 0in 0in 0in;height:11.25pt'></td> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Body--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 5.25pt'> <div> <div> <meta http-equiv=Content-Style-Type content="text/css"> <div style='-aw-headerfooter-type:header-primary'> <p style='margin:0in;margin-bottom:.0001pt'><b><i><span style='font-size: 10.0pt;font-family:"Trebuchet MS","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span></i></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'></span><span style='display:inline-block;-aw-tabstop-align:center;-aw-tabstop-pos:247.25pt'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </div> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=704 style='width:527.7pt;margin-left:9.0pt;border-collapse:collapse;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in;float:left'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; page-break-inside:avoid;height:83.1pt'> <td width=337 valign=top style='width:252.4pt;padding:0in 5.4pt 0in 5.4pt; height:83.1pt'> <h1 style='margin:0in;margin-bottom:.0001pt;line-height:16.0pt;page-break-after: avoid'><span style='font-size:16.0pt;font-family:"Cambria","serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:#365F91'>Neha Lamba</span><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></h1> </td> <td width=338 valign=top style='width:253.7pt;padding:0in 5.4pt 0in 5.4pt; height:83.1pt'> <p style='margin-top:0in;margin-right:10.5pt;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt;line-height:10.0pt'><b><span style='font-size: 10.0pt;font-family:"Trebuchet MS","sans-serif";mso-bidi-font-family:Arial; color:#365F91'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mobile: 248.217.1216</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:10.5pt;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt;line-height:12.0pt'><b><span style='font-size: 10.0pt;font-family:"Trebuchet MS","sans-serif";mso-bidi-font-family:Arial; color:#365F91'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Email: <u>neha@mymaadhyam.com</u></span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:10.5pt;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt;line-height:10.0pt'><b><span style='font-size: 10.0pt;font-family:"Trebuchet MS","sans-serif";mso-bidi-font-family:Arial; color:#365F91'>&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Visa : Green Card </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin-top:0in;margin-right:10.5pt;margin-bottom: 0in;margin-left:0in;margin-bottom:.0001pt;text-align:center;line-height: 12.0pt'><b><u><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"; mso-bidi-font-family:Arial;color:#365F91'>https://www.linkedin.com/in/nehalamba</span></u></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> </table> <p style='margin:0in;margin-bottom:.0001pt;background:#C6D9F1'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D;text-transform:uppercase;letter-spacing:.8pt'>Summary</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 120%'><span style='font-size:10.5pt;line-height:120%;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>PMP and Six Sigma Black Belt certified. Oracle CRM expert with 10 years of experience in Functional and Technical Consulting. Held roles such as Solution Architect, Principal Consultant and Business Analyst across multiple projects in different industries and countries. Possess strong end to end implementation and consulting experience. Worked on multiple CRM implementations across medium to large scale projects at client locations. </span><span style='font-size:10.5pt; line-height:120%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;background:#C6D9F1'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D;text-transform:uppercase;letter-spacing:.8pt'>Professional Skill</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>PMP Certified.&nbsp; </span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Six Sigma Black Belt Certified.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Experienced Oracle CRM On Demand Implementation Specialist.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Oracle Certified Right Now CX Cloud Service Implementation Specialist.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Oracle Certified BPM 11g Implementation Specialist. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Strong experience in leading CRM implementation projects from requirements gathering until delivery and post roll out support </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Experienced solution delivery lead for various phases of the project.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Experienced in conducting workshops, preparing function specifications, proof of concepts, traceability matrix, application &amp; reports configuration.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Strong business analysis and techno functional consulting experience across multiple industries.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Pro-active in engaging and supporting range of stakeholders throughout the project life cycle including change management, business design and technology team.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Expertise working in onshore-offshore model and cross-functional teams of project delivery.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Experienced working in both Agile and Waterfall models.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Excellent communication skills and a strong team player with strong leadership qualities.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Quick in adapting and developing expertise in any technology as required by the client.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;background:#C6D9F1'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D;text-transform:uppercase;letter-spacing:.8pt'>Core Competencies</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=672 style='width:7.0in;margin-left:4.5pt;border-collapse:collapse;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:.2in'> <td width=184 valign=top style='width:137.7pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 17.1pt;margin-bottom:.0001pt;text-align:justify;text-indent:-13.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp; </span><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Techno-Functional Skills</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=214 valign=top style='width:160.2pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 17.1pt;margin-bottom:.0001pt;text-align:justify;text-indent:-17.1pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Application Configuration</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=232 valign=top style='width:173.7pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 12.6pt;margin-bottom:.0001pt;text-align:justify;text-indent:-12.6pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp; </span><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Reports Design</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;height:.2in'> <td width=184 valign=top style='width:137.7pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 17.1pt;margin-bottom:.0001pt;text-align:justify;text-indent:-13.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp; </span><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Detail Oriented</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=214 valign=top style='width:160.2pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 17.1pt;margin-bottom:.0001pt;text-align:justify;text-indent:-17.1pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Application Integration</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=232 valign=top style='width:173.7pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 12.6pt;margin-bottom:.0001pt;text-align:justify;text-indent:-12.6pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp; </span><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Requirement Analysis</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;height:.2in'> <td width=184 valign=top style='width:137.7pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 17.1pt;margin-bottom:.0001pt;text-align:justify;text-indent:-13.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp; </span><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Business Analysis</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=214 valign=top style='width:160.2pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 17.1pt;margin-bottom:.0001pt;text-align:justify;text-indent:-17.1pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Data Mapping</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=232 valign=top style='width:173.7pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 12.6pt;margin-bottom:.0001pt;text-align:justify;text-indent:-12.6pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp; </span><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Requirement Workshops</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes;height:.2in'> <td width=184 valign=top style='width:137.7pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 17.1pt;margin-bottom:.0001pt;text-align:justify;text-indent:-13.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp; </span><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>CRM Functional Knowledge</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=214 valign=top style='width:160.2pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 17.1pt;margin-bottom:.0001pt;text-align:justify;text-indent:-17.1pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Cross Functional Co-ordination</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=232 valign=top style='width:173.7pt;padding:0in 5.4pt 0in 5.4pt; height:.2in'> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 12.6pt;margin-bottom:.0001pt;text-align:justify;text-indent:-12.6pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp; </span><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Project Plan &amp; Effort Estimation</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left: 12.6pt;margin-bottom:.0001pt;text-align:justify'><span style='font-size: 10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> </table> <p style='margin:0in;margin-bottom:.0001pt;background:#C6D9F1'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D;text-transform:uppercase;letter-spacing:.8pt'>Professional Experience</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><b><u><span style='font-size:11.0pt;font-family: "Calibri","sans-serif";mso-bidi-font-family:Arial;color:#1F497D'>Oracle Applications Contractor, Australia</span></u></b><b><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; color:#1F497D'>&nbsp; Jan 2014  May 2015</span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Project: National Australia Bank, Melbourne Role: Oracle CRM &amp; BPM Solution Implementation Specialist</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Designation: Senior Principal Consultant (Represented Oracle Consulting at NAB)</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>Description: </span></b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Personal Banking Origination Platform (PBOP) 1.0 Release is NAB's new initiative in NextGen Transformation Project. The PB Origination Platform is the new platform for the bankers to originate and fulfil all of the consumer products. This release would help address customer and banker pain points by simplifying and streamlining the end to end process of Origination and Fulfilment of the consumer product suite.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>Responsibilities: </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Automating CRMOD deployments across NAB Environments reducing implementation time from 6 weeks to 3 days. </span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Contributed as a Lead BPM Configuration Consultant in the workflow stream and CRMOD SME for NAB Enterprise Configuration Team.&nbsp; </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Spearheaded the Origination and Servicing Process configuration across Oracle Applications like BPM (Business Process Management), OBP (Oracle Banking Platform) and OES (Oracle Entitlement Server).</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Played a role of a techno-functional consultant in the workflow stream to lead the configuration and implementation of BPM application. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Author of workflow detail design, configuration and rationale documents. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Managed end to end workflow solution configuration across various applications and facilitated the workflow solution deployment across multiple environments. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Managed CRMOD solution development and deployment. Collaborated with appropriate resources for maintaining environments and resolving problems.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><b><u><span style='font-size:11.0pt;font-family: "Calibri","sans-serif";mso-bidi-font-family:Arial;color:#1F497D'>CRMIT Solutions, Australia</span></u></b><b><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial;color:#1F497D'></span><span style='display:inline-block'>Feb 2012  Dec 2013</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Project: National Australia Bank, Melbourne Role: CRM Lead Functional Consultant </span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Designation: Senior Principal Consultant (Represented Oracle Consulting at NAB)</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Description:&nbsp; </span></b><span style='font-size: 10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>The bank used CRMOD for Customer Relationship Management, Customer Communications and Servicing as part of its vision to have a single source of truth and a 360 degree view of the customer. This included integration of CRMOD with Oracle OBP, Siebel OCH, Oracle Securities, Portal and bank s legacy systems. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Responsibilities: </span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Participated in multiple process workshops to define and map the working strategy of NAB s following processes: UBank customer management and request for service. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Participated in requirements elicitation workshops to understand new requirements.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Designed the CRM solution and worked with various streams to design an end to end and scalable solution that has since been implemented successfully.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Author of multiple Functional Specification Documents (FSD) and Technical Specification Documents (TSD) with detail design of CRMOD object wise solution and reports &amp; dashboard configurations.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Lead the CRM solution walkthrough workshops with various client streams and reviewed multiple High Level Design (HLD) and Interface specs (IS) for multiple streams.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Managed CRMOD development and deployment. Managed the onshore and offshore teams to be in sync with project design and development phases. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Facilitated system integration tests and user acceptance test by reviewing the test cases and worked closely with the team to resolve defects/enhancements requests. </span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Lead and co-ordinated interaction with internal/external stakeholders like different application streams, project test team, client s team etc. as the single point of contact.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>As Oracle CRMOD product SME, advised business about new features with every product release to ensure business benefits from the use of new features.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><b><u><span style='font-size:11.0pt;font-family: "Calibri","sans-serif";mso-bidi-font-family:Arial;color:#1F497D'>CRMIT Solutions, India </span></u></b><b><span style='font-size:11.0pt;font-family: "Calibri","sans-serif";mso-bidi-font-family:Arial;color:#1F497D'></span><span style='display:inline-block'>Aug 2010  Feb 2012</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Project: CRM on Demand Enhancements for Standard Chartered BankRole: Lead Functional Consultant </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;text-indent: -.25in;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>Platform: Oracle CRM on Demand, Oracle Answers</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Description:&nbsp; </span></b><span style='font-size: 10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>The bank uses CRM on Demand for its sales operations and client revenue management. The project was an enhancement phase to the existing utility of CRM on Demand. This included integration of CRMOD enhancements with their Revenue Management Application. </span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;<b><span style='color:#1F497D'>Responsibilities:</span><u> </u></b></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Prepared the functional solution and technical specification documents to meet the business requirements.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Designed the detailed and low level solution design with a team of senior Solution Architects.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Configured attribute level mappings between legacy systems and the new system understanding the business and technical significance of each attributes.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Worked with core technical team to get the requirements developed and delivered by playing a techno functional role.</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Built various key reports using hosted OBIEE solution of the product to meet the business requirements.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Lead the delivery team of 3 members during the build phase for delivering the project scope on time with zero to minimum defects.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Prepared training materials and managed  Administrator Training sessions. Worked closely with change management team to review the end user training materials.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left: 0in;margin-bottom:.0001pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Project: Telesales for Rainbow Financial ServicesRole: Functional Consultant </span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Platform: Oracle CRM on Demand, CTI and Oracle Answers </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Description: </span></b><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>The CRM application was for the telesales division of the financial institution. CRMOD was designed to facilitate their outbound calling, tracking their telesales activities and build a master database of contacts financial history. The application is being used by their teams in India and Vietnam<span style='color:#1F497D'>.<b> </b></span></span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Responsibilities: </span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Conducted requirements workshops and facilitated Business Requirements Document (BRD) Development.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Designed the detailed and low level solution design with a team of Solution Architects.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Prepared detailed process maps, use cases &amp; data model design using MS Visio.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Implemented CRMOD configuration and built reports &amp; analytics solution.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Facilitated data import and custom components development. Supported the system integration and user acceptance testing. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>Project: New CRMOD Implementation at Carlson Wagonlit (CWT) Role: Business Analyst</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Platform: Oracle CRM on Demand, Oracle Answers, Email Marketing On Demand </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Description:</span></b><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> The CRM application is for the advertising division of the travel company. CRMOD was designed to streamline their sales and marketing activities in turn helping them increase their revenue every quarter.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Responsibilities: </span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Participated in requirements elicitation workshops.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Prepared the solution mapping and design with Senior Architect.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Configured CRMOD application and developed reports &amp; dashboards. Performed data import and created user manuals. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Project: CRM Solution Support and Enhancements Delivery for ANZ BANK, Vietnam Role: Business Analyst</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Platform: Oracle CRM on Demand, Oracle Answers</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Description:</span></b><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> The CRM application is for the sales division of ANZ Bank. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Responsibilities: </span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Understanding and analysing new enhancement requests in collaboration with senior consultants.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Provided Production support and hot fixes for any issues identified during support phase. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Configured the product to meet enhancement requirements and updated the design workbooks.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Executed unit and system test cases.</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;line-height:11.0pt'><b><u><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'>Oracle India Pvt. Ltd, India </span></u></b><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D'></span><span style='display:inline-block'>Nov 2006  Dec 2009</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:4.0in; margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial;color:#1F497D'>Role: Oracle ERP &amp; CRM on Demand Sales Rep</span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Successfully closed net&nbsp;new deals for Oracle CRM &amp; ERP within a given sales territory in North America. </span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Effectively coordinated with consultants to analyse customer business requirements and position Oracle solutions. </span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;mso-line-height-alt: 10.5pt'><span style='font-size:11.0pt;font-family:Wingdings;mso-bidi-font-family: Arial;color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Successfully identified net&nbsp;new customers for Oracle's application products within a given sales territory in North America. This was achieved by developing and executing effective campaigns in reaching top-level executives and line-of-business (LOB) managers about the benefits of Oracle's products.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 11.0pt'><b><u><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'>&nbsp;Convergys India Services Inc. , India</span></u></b><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial;color:#1F497D'></span><span style='display:inline-block'>Feb 2005&nbsp; Nov 2006</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:4.5in; margin-bottom:.0001pt;line-height:10.5pt'><b><span style='font-size:10.5pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial;color:#1F497D'>Role: Senior Technical Support Officer </span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Provided Microsoft Windows XP technical support to customers in United Kingdom, Ireland and US. </span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Achieved a high level of customer satisfaction working in the special Abandon team, by providing technical support to irate customers.&nbsp; </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Received various positive customer testimonials and surveys. </span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;background:#C6D9F1'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D;text-transform:uppercase;letter-spacing:.8pt'>Key Achievements </span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center'><b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Received Enterprise wide appreciation and award for automating CRMOD deployments across NAB Environments.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Consistent performer with appraisal rating as  Exceeding Expectations . Recognised as key performer and contributor by customers in all projects worked so far.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Awarded as  Rising BA in June 2012 from CRMIT. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Won Oracle Superstar BDC award for Fiscal Year 08 and  09 (India hub). Won Most Valuable Player (MVP) for Q2 FY08.</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Achieved 153% of Sales target and over US $600k in revenues in FY08 (Oracle).</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:10.5pt'><span style='font-size:10.5pt;font-family:Wingdings;mso-bidi-font-family:Arial; color:#1F497D;mso-char-type:symbol;mso-symbol-font-family:Wingdings'><span style='mso-char-type:symbol;mso-symbol-font-family:Wingdings'>v</span></span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Won multiple awards at Convergys including  Star of the Month , Quarterly Champ and Best Csat&nbsp;of the Quarter from Microsoft. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;background:#C6D9F1'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D;text-transform:uppercase;letter-spacing:.8pt'>Technology</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center; line-height:6.0pt'><span style='font-size:6.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=694 style='width:520.75pt;border-collapse:collapse;mso-yfti-tbllook:1184; mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:13.2pt'> <td width=236 valign=top style='width:176.85pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>CRM Cloud Application</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=430 valign=top style='width:322.3pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Oracle CRM On Demand R26, On Demand Marketing, EMOD</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;height:13.2pt'> <td width=236 valign=top style='width:176.85pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>CX Service Cloud</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=430 valign=top style='width:322.3pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Oracle Service Cloud (RightNow CX)</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;height:40.1pt'> <td width=236 valign=top style='width:176.85pt;padding:0in 5.4pt 0in 5.4pt; height:40.1pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Analytics</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Oracle Applications</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=430 valign=top style='width:322.3pt;padding:0in 5.4pt 0in 5.4pt; height:40.1pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Oracle hosted OBIEE reporting R26</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Siebel Enterprise 8.0, Oracle BPM 11g, Oracle Entitlement Server (OES), Oracle Documaker, Oracle Banking Platform (OBP).</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;height:13.2pt'> <td width=236 valign=top style='width:176.85pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Service Management</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=430 valign=top style='width:322.3pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>BMC Remedy</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:4;height:13.2pt'> <td width=236 valign=top style='width:176.85pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Project &amp; Lifecycle Management </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=430 valign=top style='width:322.3pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>MS Project Standard, HP ALM</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:5;height:13.2pt'> <td width=236 valign=top style='width:176.85pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Documentation &amp; Presentation</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=430 valign=top style='width:322.3pt;padding:0in 5.4pt 0in 5.4pt; height:13.2pt'> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 10.5pt'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>MS Office (Word, Excel, PowerPoint, Visio)</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:6;mso-yfti-lastrow:yes;height:9.2pt'> <td width=236 valign=top style='width:176.85pt;padding:0in 5.4pt 0in 5.4pt; height:9.2pt'> <p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> <td width=430 valign=top style='width:322.3pt;padding:0in 5.4pt 0in 5.4pt; height:9.2pt'> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </td> </tr> </table> <p style='margin:0in;margin-bottom:.0001pt;background:#C6D9F1'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial;color:#1F497D;text-transform:uppercase;letter-spacing:.8pt'>Education</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:6.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left: 0in;text-align:justify'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>2005Bachelor of Science Information Technology, Amity Sikkim Manipal University</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left: 0in;text-align:justify;line-height:115%'><span style='font-size:10.5pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>2011 Six Sigma Black BeltAnexas Consulting</span><span style='font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left: 0in;text-align:justify;line-height:115%'><span style='font-size:10.5pt; line-height:115%;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>2015&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Project Management&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; PM Training, USA</span><span style='font-size:10.5pt;line-height:115%; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><br style='mso-special-character: line-break' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]><o:p></o:p></span></p> <!--ExperienceTableView--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:13.5pt'> <td width=180 style='width:135.0pt;background:#E5ECF3;padding:0in 0in 0in 0in; height:13.5pt'> <p class=MsoNormal><a name=experiencetableview><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Experience</span></span></a><span style='mso-bookmark: experiencetableview'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:experiencetableview'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><a href="#top" alt="BACK TO TOP"><span style='color: #0066CC'>BACK TO TOP</span></a><o:p></o:p></span></b></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellpadding=0 style='mso-cellspacing: 1.5pt;mso-yfti-tbllook:1184'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=228 style='width:171.0pt;padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal style='margin-top:7.5pt;margin-right:0in;margin-bottom: 7.5pt;margin-left:0in'><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Job Title<o:p></o:p></span></b></p> </td> <td width=150 style='width:112.5pt;padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal style='margin-top:7.5pt;margin-right:0in;margin-bottom: 7.5pt;margin-left:0in'><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company<o:p></o:p></span></b></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal style='margin-top:7.5pt;margin-right:0in;margin-bottom: 7.5pt;margin-left:0in'><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Experience<o:p></o:p></span></b></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'><ExperienceTitle> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Oracle Implementation Consultant<o:p></o:p></span></p> </ExperienceTitle></td> <td style='padding:.75pt .75pt .75pt .75pt'><Company> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>One Financial Tech<o:p></o:p></span></p> </Company></td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>- Present<o:p></o:p></span></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--EducationTableView--><!--SkillsTableView--><!--Summary Section--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:15.0pt'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in;height:15.0pt'></td> </tr> <tr style='mso-yfti-irow:1'> <td style='background:#E5ECF3;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:13.5pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><a name=summary><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Additional Info</span></span></a><span style='mso-bookmark: summary'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:summary'></span> <td style='padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><a href="#top" alt="BACK TO TOP"><span style='color: #0066CC'>BACK TO TOP</span></a><o:p></o:p></span></b></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in' id=tdResumeSummaryTable> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right:337.5pt'> <td style='padding:0in 0in 0in 0in'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Current Career Level:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Manager (Manager/Supervisor of Staff)<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td style='padding:0in 0in 0in 0in'><!--WorkStatus--></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:4'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Work Status:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'><Country MessageID="42174"> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US</Country> - <Status MessageID="70380">I am authorized to work in this country for any employer.<o:p></o:p></span></p> </Status></td> </tr> <tr style='mso-yfti-irow:5;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:6'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:7'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Active Security Clearance:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>None<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:8;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:9'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:10'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US Military Service:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:11;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:12'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:13'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Citizenship:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>None<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:14;mso-yfti-lastrow:yes;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'><!--TargetJob--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Job:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Job Title:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>CRM/CX Consultant<o:p></o:p></span></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:0in 0in 0in 0in'><!--TargetCompany--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Company:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company Size:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'><CompanySize MessageID="-1" /></td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Occupation:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>IT/Software Development<o:p></o:p></span></p> <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;margin-left:0in;text-indent:-.25in;mso-list:l1 level1 lfo1; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:8.5pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Enterprise Software Implementation &amp; Consulting<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Project/Program Management<o:p></o:p></span></p> <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;margin-left:0in;text-indent:-.25in;mso-list:l0 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:8.5pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>IT Project Management<o:p></o:p></span></p> <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;margin-left:0in;text-indent:-.25in;mso-list:l0 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:8.5pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Project Management<o:p></o:p></span></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:3;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'><!--Locations--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Locations:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Selected Locations:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US-IL-Chicago North<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Relocate:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>No<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes;height:11.25pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> </tr> </table> </td> </tr> </table> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Language--><!--Reference--><!--CustomFields--><!--ResumeNotes--><!--UploadedDocComment--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <div class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'> <hr size=1 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p>&nbsp;</o:p></span></p> </div> </body> </html>