ÿþ<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40" xmlns:ns0="urn:schemas-microsoft-com:xslt"> <head> <meta http-equiv=Content-Type content="text/html; charset=unicode"> <meta name=ProgId content=Word.Document> <meta name=Generator content="Microsoft Word 14"> <meta name=Originator content="Microsoft Word 14"> <link rel=File-List href="Cloud178_filelist.xml"> <link rel=Edit-Time-Data href="Cloud178_editdata.mso"> <!--[if !mso]> <style> v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} </style> <![endif]--> <title>nicholas brotherton resume</title> <!--[if gte mso 9]><xml> <o:DocumentProperties> <o:Template>NormalEmail.dotm</o:Template> <o:Revision>1</o:Revision> <o:TotalTime>0</o:TotalTime> <o:Created>2016-05-07T10:58:00Z</o:Created> <o:Pages>1</o:Pages> <o:Words>5402</o:Words> <o:Characters>30798</o:Characters> <o:Company>Microsoft</o:Company> <o:Lines>256</o:Lines> <o:Paragraphs>72</o:Paragraphs> <o:CharactersWithSpaces>36128</o:CharactersWithSpaces> <o:Version>14.00</o:Version> </o:DocumentProperties> <o:OfficeDocumentSettings> <o:AllowPNG/> <o:DoNotOrganizeInFolder/> </o:OfficeDocumentSettings> </xml><![endif]--> <link rel=themeData href="Cloud178_themedata.thmx"> <link rel=colorSchemeMapping href="Cloud178_colorschememapping.xml"> <!--[if gte mso 9]><xml> <w:WordDocument> <w:Zoom>0</w:Zoom> <w:TrackMoves/> <w:TrackFormatting/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF/> <w:LidThemeOther>EN-US</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:DoNotExpandShiftReturn/> <w:BreakWrappedTables/> <w:SplitPgBreakAndParaMark/> <w:EnableOpenTypeKerning/> </w:Compatibility> <m:mathPr> <m:mathFont m:val="Cambria Math"/> <m:brkBin m:val="before"/> <m:brkBinSub m:val="&#45;-"/> <m:smallFrac m:val="off"/> <m:dispDef/> <m:lMargin m:val="0"/> <m:rMargin m:val="0"/> <m:defJc m:val="centerGroup"/> <m:wrapIndent m:val="1440"/> <m:intLim m:val="subSup"/> <m:naryLim m:val="undOvr"/> </m:mathPr></w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true" DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267"> <w:LsdException Locked="false" Priority="0" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Normal"/> <w:LsdException Locked="false" Priority="9" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="heading 1"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 2"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 6"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 7"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 8"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 9"/> <w:LsdException Locked="false" Priority="39" Name="toc 1"/> <w:LsdException Locked="false" Priority="39" Name="toc 2"/> <w:LsdException Locked="false" Priority="39" Name="toc 3"/> <w:LsdException Locked="false" Priority="39" Name="toc 4"/> <w:LsdException Locked="false" Priority="39" Name="toc 5"/> <w:LsdException Locked="false" Priority="39" Name="toc 6"/> <w:LsdException Locked="false" Priority="39" Name="toc 7"/> <w:LsdException Locked="false" Priority="39" Name="toc 8"/> <w:LsdException Locked="false" Priority="39" Name="toc 9"/> <w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption"/> <w:LsdException Locked="false" Priority="10" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Title"/> <w:LsdException Locked="false" Priority="1" Name="Default Paragraph Font"/> <w:LsdException Locked="false" Priority="11" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/> <w:LsdException Locked="false" Priority="22" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Strong"/> <w:LsdException Locked="false" Priority="20" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/> <w:LsdException Locked="false" Priority="59" SemiHidden="false" UnhideWhenUsed="false" Name="Table Grid"/> <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Placeholder Text"/> <w:LsdException Locked="false" Priority="1" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 1"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 1"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 1"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/> <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Revision"/> <w:LsdException Locked="false" Priority="34" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/> <w:LsdException Locked="false" Priority="29" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Quote"/> <w:LsdException Locked="false" Priority="30" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 1"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 1"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 2"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 2"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 2"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 2"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 2"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 3"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 3"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 3"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 3"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 3"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 4"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 4"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 4"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 4"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 4"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 5"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 5"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 5"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 5"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 5"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 6"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 6"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 6"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 6"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 6"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/> <w:LsdException Locked="false" Priority="19" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/> <w:LsdException Locked="false" Priority="21" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/> <w:LsdException Locked="false" Priority="31" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/> <w:LsdException Locked="false" Priority="32" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/> <w:LsdException Locked="false" Priority="33" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Book Title"/> <w:LsdException Locked="false" Priority="37" Name="Bibliography"/> <w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading"/> </w:LatentStyles> </xml><![endif]--> <style> <!-- /* Font Definitions */ @font-face {font-family:Wingdings; panose-1:5 0 0 0 0 0 0 0 0 0; mso-font-charset:2; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:0 268435456 0 0 -2147483648 0;} @font-face {font-family:Wingdings; panose-1:5 0 0 0 0 0 0 0 0 0; mso-font-charset:2; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:0 268435456 0 0 -2147483648 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-536870145 1073786111 1 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} a:link, span.MsoHyperlink {mso-style-noshow:yes; mso-style-priority:99; color:blue; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; text-decoration:underline; text-underline:single;} p {mso-style-priority:99; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} p.boldtext, li.boldtext, div.boldtext {mso-style-name:boldtext; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; font-weight:bold;} p.boxbackground, li.boxbackground, div.boxbackground {mso-style-name:boxbackground; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; background:#E2EFFC; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} p.fatlink, li.fatlink, div.fatlink {mso-style-name:fatlink; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:7.5pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; color:#0066CC; font-weight:bold;} p.orange, li.orange, div.orange {mso-style-name:orange; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; color:#F09261;} p.sectionheading, li.sectionheading, div.sectionheading {mso-style-name:sectionheading; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; background:#FF6600; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} p.smallboldtext, li.smallboldtext, div.smallboldtext {mso-style-name:smallboldtext; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:7.5pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; font-weight:bold;} p.smalltext, li.smalltext, div.smalltext {mso-style-name:smalltext; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:8.5pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} p.whitebold, li.whitebold, div.whitebold {mso-style-name:whitebold; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; color:white; font-weight:bold;} p.xslnormboldtext, li.xslnormboldtext, div.xslnormboldtext {mso-style-name:xslnormboldtext; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; font-weight:bold;} p.xslnormitalictext, li.xslnormitalictext, div.xslnormitalictext {mso-style-name:xslnormitalictext; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; font-style:italic;} p.xslnormtext, li.xslnormtext, div.xslnormtext {mso-style-name:xslnormtext; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} p.xslreditalictext, li.xslreditalictext, div.xslreditalictext {mso-style-name:xslreditalictext; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; color:red; font-style:italic;} p.xslresponsetext, li.xslresponsetext, div.xslresponsetext {mso-style-name:xslresponsetext; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} p.xslscreeningkb, li.xslscreeningkb, div.xslscreeningkb {mso-style-name:xslscreeningkb; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:15.0pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} p.xslsummarytable, li.xslsummarytable, div.xslsummarytable {mso-style-name:xslsummarytable; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} span.boldtext1 {mso-style-name:boldtext1; mso-style-unhide:no; font-weight:bold;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} /* List Definitions */ @list l0 {mso-list-id:96368069; mso-list-template-ids:-1653280226;} @list l0:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l0:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l1 {mso-list-id:96752451; mso-list-template-ids:256032638;} @list l1:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l1:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l1:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l1:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l1:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l1:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l1:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l1:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l1:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2 {mso-list-id:104234884; mso-list-template-ids:-1726442478;} @list l2:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l2:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3 {mso-list-id:123354125; mso-list-template-ids:527082396;} @list l3:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l3:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4 {mso-list-id:151529200; mso-list-template-ids:67541514;} @list l4:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l4:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5 {mso-list-id:218247850; mso-list-template-ids:-891256058;} @list l5:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l5:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6 {mso-list-id:229728833; mso-list-template-ids:1543268590;} @list l6:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l6:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7 {mso-list-id:265308382; mso-list-template-ids:1245856070;} @list l7:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l7:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l8 {mso-list-id:345911505; mso-list-template-ids:63319460;} @list l8:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l8:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l8:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l8:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l8:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l8:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l8:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l8:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l8:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l9 {mso-list-id:346449572; mso-list-template-ids:-754039934;} @list l9:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l9:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l9:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l9:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l9:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l9:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l9:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l9:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l9:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l10 {mso-list-id:359815852; mso-list-template-ids:-2033169376;} @list l10:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l10:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l10:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l10:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l10:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l10:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l10:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l10:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l10:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l11 {mso-list-id:491683097; mso-list-template-ids:57292604;} @list l11:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l11:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l11:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l11:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l11:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l11:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l11:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l11:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l11:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l12 {mso-list-id:493495626; mso-list-template-ids:1843432258;} @list l12:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l12:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l12:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l12:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l12:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l12:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l12:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l12:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l12:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l13 {mso-list-id:576670469; mso-list-template-ids:-1965110758;} @list l13:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l13:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l13:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l13:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l13:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l13:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l13:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l13:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l13:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l14 {mso-list-id:697581584; mso-list-template-ids:-300667914;} @list l14:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l14:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l14:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l14:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l14:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l14:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l14:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l14:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l14:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l15 {mso-list-id:853763666; mso-list-template-ids:1725730770;} @list l15:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l15:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l15:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l15:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l15:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l15:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l15:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l15:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l15:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l16 {mso-list-id:1081634594; mso-list-template-ids:1373670960;} @list l16:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l16:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l16:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l16:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l16:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l16:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l16:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l16:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l16:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l17 {mso-list-id:1107117910; mso-list-template-ids:-360575392;} @list l17:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l17:level2 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l17:level3 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l17:level4 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l17:level5 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l17:level6 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l17:level7 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l17:level8 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l17:level9 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l18 {mso-list-id:1406486536; mso-list-template-ids:781379290;} @list l18:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l18:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l18:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l18:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l18:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l18:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l18:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l18:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l18:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l19 {mso-list-id:1420441959; mso-list-template-ids:-899351840;} @list l19:level1 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l19:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l19:level3 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l19:level4 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l19:level5 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l19:level6 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l19:level7 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l19:level8 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l19:level9 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l20 {mso-list-id:1511022780; mso-list-template-ids:-1924467072;} @list l20:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l20:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l20:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l20:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l20:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l20:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l20:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l20:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l20:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l21 {mso-list-id:1558130785; mso-list-template-ids:1931254108;} @list l21:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l21:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l21:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l21:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l21:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l21:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l21:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l21:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l21:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l22 {mso-list-id:1590311389; mso-list-template-ids:173461248;} @list l22:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l22:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l22:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l22:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l22:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l22:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l22:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l22:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l22:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l23 {mso-list-id:1605111687; mso-list-template-ids:-1561307048;} @list l23:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l23:level2 {mso-level-number-format:bullet; mso-level-text:o; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:"Courier New"; mso-bidi-font-family:"Times New Roman";} @list l23:level3 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l23:level4 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l23:level5 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l23:level6 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l23:level7 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l23:level8 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l23:level9 {mso-level-number-format:bullet; mso-level-text:§ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Wingdings;} @list l24 {mso-list-id:1736774891; mso-list-template-ids:1168924888;} @list l24:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l24:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l24:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l24:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l24:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l24:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l24:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l24:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l24:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l25 {mso-list-id:1835561657; mso-list-template-ids:-215954144;} @list l25:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l25:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l25:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l25:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l25:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l25:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l25:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l25:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l25:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l26 {mso-list-id:1902017683; mso-list-template-ids:-642635296;} @list l26:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l26:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l26:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l26:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l26:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l26:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l26:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l26:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l26:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l27 {mso-list-id:1909606054; mso-list-template-ids:494842306;} @list l27:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l27:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l27:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l27:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l27:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l27:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l27:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l27:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l27:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l28 {mso-list-id:1921864049; mso-list-template-ids:586056614;} @list l28:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l28:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l28:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l28:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l28:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l28:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l28:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l28:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l28:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l29 {mso-list-id:1957637851; mso-list-template-ids:1790473046;} @list l29:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l29:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l29:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l29:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l29:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l29:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l29:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l29:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l29:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l30 {mso-list-id:1980961793; mso-list-template-ids:632697480;} @list l30:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l30:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l30:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l30:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l30:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l30:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l30:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l30:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l30:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l31 {mso-list-id:2038772739; mso-list-template-ids:1292945336;} @list l31:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l31:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l31:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l31:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l31:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l31:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l31:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l31:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l31:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l32 {mso-list-id:2042313368; mso-list-template-ids:1452209178;} @list l32:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l32:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l32:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l32:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l32:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l32:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l32:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l32:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l32:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l33 {mso-list-id:2134984184; mso-list-template-ids:89684082;} @list l33:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l33:level2 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l33:level3 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l33:level4 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l33:level5 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l33:level6 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l33:level7 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l33:level8 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} @list l33:level9 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--> </head> <body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'> <div class=WordSection1> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>From:<span style='mso-tab-count:1'>                              </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>route@monster.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Sent:<span style='mso-tab-count:1'>                               </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Saturday, May 07, 2016 5:08 AM<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>To:<span style='mso-tab-count:1'>                                   </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>hg@apeironinc.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Subject:<span style='mso-tab-count:1'>                          </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Please review this candidate for: Cloud<o:p></o:p></span></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <p class=MsoNormal><a name=top><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>This resume has been forwarded to you at the request of Monster User xapeix03 <o:p></o:p></span><!--OptionalMessage--><!--JobSeekerSummary--><!--HTMLRenderer--><!--ResumeInstructionalText--><!--Referral--><!--ContactInfo--></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <div> <p class=MsoNormal><span style='mso-bookmark:top'><strong><FirstName><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:black'>Nicholas</FirstName> <MiddleName /><LastName>Brotherton</LastName>&nbsp;</span></strong></span><span style='mso-bookmark:top'><b><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal><span style='mso-bookmark:top'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:black'>Last updated:</span></b></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; </span></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>09/10/15</span></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </div> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> <td style='padding:0in 0in 0in 0in'><span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> </table> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> <tr style='mso-yfti-irow:1'> <td style='border:none;border-top:solid #D4D4D4 1.0pt;mso-border-top-alt: solid #D4D4D4 .75pt;background:#FFFFCC;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 11.25pt 11.25pt 11.25pt 11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Job Title:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Rating:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Not Rated<o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Screening score:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Status:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Resume Received<o:p></o:p></span></span></p> </div> </td> <span style='mso-bookmark:top'></span> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div><Address1 /> <p class=MsoNormal><span style='mso-bookmark:top'><span style='font-size: 9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'><br> <City>Batavia</City>, <StateAbbrevMsg MessageID="294573">IL</StateAbbrevMsg>&nbsp;&nbsp;<PostalCode>60510<br> </PostalCode><CountryAbbrevMsg MessageID="294458">US<o:p></o:p></span></span></p> </CountryAbbrevMsg> <div> <p class=MsoNormal><span style='mso-bookmark:top'><strong><PhoneType MessageID="133625"><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Mobile</PhoneType>: </span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><Number>630 870 9026</Number> &nbsp;&nbsp;<br> <strong><PhoneType MessageID="133624"><span style='font-family:"Arial","sans-serif"'>Home</PhoneType>: </span></strong><Number>630 879 8664<br> </Number></span></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="mailto:nicholas.brotherton@gmail.com"><EmailAddress>nicholas.brotherton@gmail.com</EmailAddress></a><br> <strong><span style='font-family:"Arial","sans-serif"'>Contact Preference:</span></strong>&nbsp; <ContactPreference MessageID="209391">Mobile Phone<o:p></o:p></span></p> </ContactPreference></div> </div> </td> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'><!--ResumeEmailNavigationLinks--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Quick View Links:</span></strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width="100%" style='width:100.0%;mso-cellspacing:0in; mso-yfti-tbllook:1184;mso-table-lspace:2.25pt;mso-table-rspace:2.25pt; mso-table-anchor-vertical:paragraph;mso-table-anchor-horizontal:column; mso-table-left:left;mso-padding-alt:2.25pt 2.25pt 2.25pt 2.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#resume">Resume Section</a><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#summary">Summary Section</a><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 15.0pt 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Title--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:.75pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:.75pt'><a name=resume></a></td> <span style='mso-bookmark:resume'></span> <td width=470 colspan=2 style='width:352.5pt;padding:0in 0in 0in 0in; height:.75pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes;height:13.5pt'> <td width=180 style='width:135.0pt;background:#E5ECF3;padding:0in 0in 0in 0in; height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>RESUME</span></span></span><span style='mso-bookmark: resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td colspan=2 style='padding:0in 0in 0in 5.25pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span class=boldtext1><span style='font-size:8.5pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Resume Headline: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><ResumeTitle>dtv on<o:p></o:p></span></p> </ResumeTitle></td> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Resume Value: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><ResumeValue>5wjy3cdjzi3ks4fi</ResumeValue>&nbsp;&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes;height:11.25pt'> <td style='border:none;border-top:solid #E5ECF3 1.0pt;mso-border-top-alt: solid #E5ECF3 .75pt;padding:0in 0in 0in 0in;height:11.25pt'></td> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Body--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 5.25pt'> <div> <div> <meta http-equiv=Content-Style-Type content="text/css"> <meta name=description content=resume> <meta name=keywords content="resume itil"> <div data-headerfooter-type=header-primary> <p align=right style='margin:0in;margin-bottom:.0001pt;text-align:right'>1<span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'>&nbsp;<span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </div> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Nicholas Brotherton</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>OVERVIEW</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Nicholas Brotherton is an accomplished Information Communication Technology professional who has a comprehensive experience of ICT Service Operations and Engineering processes that support transitioning business strategies.&nbsp; He has a wide range of technical skills including Configuration, DEV/OPS, SLM, change and release management, process engineering, system specification and design, application configuration, integration, customization and migration of IT Management and Business technology to support business functions.&nbsp; Nicholas is ITIL manager V2 and V3 certified, with over 15 Years in the field of IT Service Management technology, Service Support/Delivery/Development processes and IT organization transition.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left: 2.15pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt; font-family:"Arial","sans-serif";text-transform:uppercase;letter-spacing: 1.0pt'>technical skills</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Assessment:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IT Score  Gartner; Pink Scan; Accenture  ADM, HP Consulting</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Process:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ITIL, Agile, CI/CD, Demand, Change, Incident, Problem, Configuration, Release, SACM, Capacity, SLM, Catalogue</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Applications:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'> Aperture, Cramer (NCM),Virtual Center, SCCM, Cognos, ServiceNow, CA Service Desk R12, Remedy ATRIUM, Troux, Sharepoint, Excell, SQL Reporting Services, Visual Studio, Team Foundation Server, Clear Quest, CyberArk, Merant Version control Manager, Subversion, Connect  IT, Avepoint, Nortel BCS, SCSI storage monitor, Control-M, Tivoli TWS, MS Office, SQL Enterprise Manager, TOAD, Active Directory, Requisite Pro. Borland s Star Track, Cliqr, JIRA, Brocade, CFEngine</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>IDE s:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interlink Service Manager Administrator (CI mapping), Eclipse, Visual Studio, SQL Manager, Service Manager, CA - UAPM, BMC ARS SAP ChaRM, SharePoint</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Hardware:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Symbol Portable Radio Terminals, Barcode Printing Systems, CISCO routers, SCSI drives. Nortel BCM, Fluke Bandwidth Analyzer, Citrix, Power supplies and Frequency Analyzers</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>CPU Series:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HP9000; Intel, Motorola, Toshiba Super integrated CPUs</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Services:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ESX,&nbsp; BizTalk, Middleware, Help Desk (CMI), Cloud, XCOM, Connect Direct</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Op Systems:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AIX, HP/UX, Red Hat, OS/2, MS-DOS, NT, OS/9, Win 2003/8 server, WIN 7, 8.1</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Databases:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oracle. SQL server, Solid, Access</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l18 level1 lfo1;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Network:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SAML2, BGP, TCP/IP, T1, Frame Relay, BRI, VOIP, VPN, FTP, HTTP, Telnet , RS232, MNP4, V17&nbsp; </span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-align:justify'><span style='font-size:11.0pt; font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left: 2.15pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt; font-family:"Arial","sans-serif";text-transform:uppercase;letter-spacing: 1.0pt'>PROFESSIONAL EXPERIENCE</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Maxonic /&nbsp; DirecTV/AT&amp;T, El Segundo, CA</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>June 2015  Present</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";background:white'>Enterprise System Configuration Architect </span></b><b><span style='font-size:11.0pt; font-family:"Arial","sans-serif"'> IT consultant</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Developed technology roadmaps to fulfill current and future requirements configuration and document management in the engineering department</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Lead cross-functional teams to create requirements, evaluate solutions and identify new solutions, as needed, integrated and matured the environment </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Lead, supervise and mentor staff </span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Designed, reviewed and presented solutions to other peer groups and internal customers </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Documented non-functional requirements, infrastructure design, hardware, software and professional services appraisals and costs </span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Reviewed new technologies that could reduce overall costs, created efficiencies and provided significant value including SharePoint, JIRA, Cliqr, CFEngine and Remedy</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Evaluated potential cross-platform consolidation tools </span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Researched and identified automation strategies </span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Performed gap analysis designing solutions to help fill gaps identified following an economical but scalable approach </span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:40.3pt; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>" </span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Participated in defining CMDB modeling requirements for servers, networks, storage, and other IT equipment, CMDB infrastructure models that captured IT resources, their important attributes, and their interdependencies in the context of supporting defined customer facing services</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Atlantic Partners /&nbsp; HSBC, Elmhurst, IL</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>February 2014  May, 2015</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Configuration Manager  IT consultant</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Configuration Manager within the Service Configuration Management (SCM) function of the IT Asset Estate of a global bank.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Configuration Item identification, Service mapping and modeling - all US and Brazil Data Center Hardware, Internal / External Hosted Services, Applications, Hosts including iSeries, zSeries, Unix, Mainframes, Databases, Interfaces, Storage, Network, Middleware and Batch.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Designing / Managing the automated synchronization of America's Configuration Management System (CMS) and integration / federation of ETL above sources to the CA Service Desk R12.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Ensuring data protection / control / governance of the CMS Host Sources, relating with the Service, data source and data owners to verify assure accuracy.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Responsible for the strategic direction, delivery of policy, process, methods, automation and governance for the appropriate adaptation for the IT Operations Best Practice Service Management to the business, includes Cognos and SSRS reports.</span><span style='font-size: 11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Ensuring the predefined on shore and off shore configuration activities are aligned with the change management process.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Ensuring the CMS provides accurate and up to date information.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Normalizing the data between the Data repositories (Aperture (Hardware, SCCM (Software), Mainframe Database, Web sphere, Enterprise Information (Application - Troux) to provide information to map the IT Services for the Development, Contingency and Production environments, in the CMS. Then for further utilization in the Service Desk for the Incident, Change and Problem processes.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Implement a Service Assurance process with focus on validation of current projects, including ever greening and data center consolidation, Non Functional Requirements for transition to production.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Ensuring regular snapshots and configuration baselines are taken and protected</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-indent:0in;mso-list:l31 level1 lfo2; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Supporting the business and customers control objectives and requirements</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l31 level1 lfo2;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Minimize the number of quality and compliance issues caused by improper configuration of services and assets.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>SCR Corp / Hospira, Lake Forest, IL</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>May 2013  Nov 2013</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Change and Release Analyst  IT consultant</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l16 level1 lfo3;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Documented, assessed the current application and infrastructure&nbsp; change and release process for a FDA regulated Global manufacturing company using an outsourced (Wipro) BMC ITSM tool (Remedy) for infrastructure changes and an internal SAP Solution Manager / ChaRM for application releases. Evaluated process gaps to ITIL best practices.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l16 level1 lfo3;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Followed the companies SDLC, business process architecture (Process Framework) and FDA Quality process (SAP- ChaRM) to validate a new Infrastructure Change SharePoint application.</span><span style='font-size: 11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l16 level1 lfo3;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Introduced the SAP ITSM tool in a pilot environment to evaluate its compatibility with the enterprise ITSM change and incident process management requirements.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-indent:0in;line-height: 14.5pt;mso-list:l16 level1 lfo3;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Integrated ChaRM to SharePoint to provide release tracking</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-indent:0in;mso-list:l16 level1 lfo3; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>ChaRM Role configuration for FDA regulation process</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l16 level1 lfo3;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Presented suggestions for Change &amp; Release process improvement and provided milestones for the IT roadmap to upper management.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l16 level1 lfo3;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Provided IT support / training and developed a sustainment matrix for the new SharePoint / InfoPath tool, thus providing a path for continual improvement and high availability of the Change Management service. </span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l16 level1 lfo3;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Reviewed each change and leveraged change activity control procedures during the infrastructure and application weekly CABs to improve the performance of the change process</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Nuveen Investments, Chicago, IL</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>December 2011  April 2013</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>ITSM Change / Release Manager  Full Time</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l9 level1 lfo4;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Performed IT Operations assessment using the Pink Scan method. Collaborated with all the infrastructure and application tower leads to create the Release process charter.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l9 level1 lfo4;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Operational role. Created  Implementation Service using IT Service Now Suite including Change, Release and Incident modules, for a fast moving finance management company of 250 IT associates.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l9 level1 lfo4;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Documented, validated and implemented ITSM functional requirements for change and incident processes leveraged the IT Service Center ( SCSM ) and SharePoint Technology to ensure success by embedding business requirements and providing targeted training to four categories of end users.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l9 level1 lfo4;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Hired and supervised a TFS subject matter expert to perform build / release / version control of all code for the Business Applications.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l9 level1 lfo4;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Obtained release approval from business application support teams, help desk and infrastructure support.&nbsp; Scheduled implementation resources to meet business demand. Embedded developer segregation of duties to meet audit and compliance requirements. </span><span style='font-size: 11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l9 level1 lfo4;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Contributed to every weekly Change Advisory Board meeting and followed up with the IT user community to capture continuous improvement ideas for the IT Service Manager technology.</span><span style='font-size: 11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l9 level1 lfo4;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Project to meet SSAE16 / SOX requirements  remediated developer s server access to the Los Angeles office, production and test environments, using excellent AD/ windows permission kills.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l9 level1 lfo4;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Guided the Asset Management discovery phase of configuration management data normalization / import of configuration and operational data into the IT configuration repository. Captured the Business Services and related Configuration Items (People, servers, software, licenses, and applications) in the CMDB.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l9 level1 lfo4;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Created server decommission process, included application, database, infrastructure and third party data center data in decision / approval steps to de-proliferate the environments, provide P2V and ready for the Datacenter Integration project. (In sourcing). Automated using Service Manager Workflow and custom Service Requests.</span><span style='font-size: 11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>TEK systems / Blue Cross Blue Shield, Baton Rouge, LA</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>May 2011  Oct 14, 2011</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>ITSM SME  Change Management  IT consultant</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l12 level1 lfo5;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Designed and operationalized Change Management processes for Change Control (CoBit and MAR), Request for Change, CAB and Emergency CAB, SDLC and Project to Change integration, Change Status codes used in the CA Service Desk technology (v12.1). Integrated the current Control Self Assessment process achieving 100% compliance on Changes performed on infrastructure and applications environments. Created Change Management documents for process flows, procedures and policies and presented to the stakeholder review board for acceptance into the companies document management system (aspect). Created the sustainment and implementation plan for new Change Management System.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;line-height:14.5pt;mso-list:l12 level1 lfo5;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>For the ITSM Practice Services team I created repeatable procedures for ITIL process development and delivery. Advised (strategic) directors on the analysis and selection of ten V3 processes (CSI, Catalog, Request, Access, Availability, Demand, Financial, Incident, Info Security, Problem, Release &amp; Deployment, Service Asset Configuration Management) for 2012 Service Improvement projects.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>RGN systems LLC / First Data Corporation, Atlanta, GA</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>March 2011  April 2011</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>CA Service Desk Consultant&nbsp; - IT consultant</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;mso-list:l24 level1 lfo6;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Presented CA s directed ITSM process workflows for version 12.5 of CA Service Desk Manager to the stakeholders of a high volume credit card (PCI) transaction company for the Asset and change processes</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;mso-list:l24 level1 lfo6;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Collaborated with Knowledge Management team to document existing use of the companies IT knowledge in the CA Service Desk Tool s knowledge management module</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:38.15pt; margin-bottom:.0001pt;text-align:justify'><span style='font-size:11.0pt; font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>ISSG / Nationwide Children s Hospital, Columbus, OH</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>November 2010  February 2011</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Service Desk Architect and Senior Technical Consultant  IT consultant</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;mso-list:l21 level1 lfo7;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>In the Service Support Center of a large hospital, review current functionality enabled by BMC Remedy Technology (Change Request, Incident) and DameWare (support automation). Architect a replacement Solution based on Software as a Service (Cloud) Application, utilizing ServiceNow, Support Automation, Asset, CMDB and Event Management (NSM). </span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:30.2pt;text-align:justify;text-indent: 0in;mso-list:l21 level1 lfo7;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Perform Service Desk Manager Integration configurations to Site Minder, Lawson and EPIC using SAML, Web Services and LDAP. Create Solution Design Document, Test Cases and, run book. Test and Production. HIPAA and SOX compliance for all data management functions within support domain. Increase efficiency of change impact analysis and change scheduling.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Sath Technologies / Exelon, Chicago, IL</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>June 2010  November 2010</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>ITIL based project manager  IT consultant</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l29 level1 lfo8;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Conduct assessment of Exelon s current Software asset management processes, change, configuration tools (ServiceNow and Remedy) and associated business processes; asset (ARIS), change, configuration, software license and financial management. Place recommendations in perspective of existing Service Management Program. Perform RFI and pilot Service Now, Remedy and CA s tool set for replacement of existing asset repository and creation of a future CMDB. </span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l29 level1 lfo8;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Matched companies Governance, Oversight, Support, and Perform support model for IT assets with SOX control and ITIL v3 best practices to produce new responsibility matrix for configuration management roles.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l29 level1 lfo8;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Create and implement interview sessions, surveys and workshops to facilitate discovery of Service Management requirements in a FERC regulated company with different operating companies and multiple external service providers. Presentation of findings to stakeholders and recommendation of improvement areas for organization, process and tools (Remedy for Configuration management and Service Desk).</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>TEK Systems / Shell Trading, Houston, TX</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>March 2010  June 2010</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Configuration Manager (operational role)  IT consultant</span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l11 level1 lfo9;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Configuration Manager for a project to create a new Delivery Platform to improve the Change process associated with Gas, Power and environmental trading business</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l11 level1 lfo9;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Lead the Software Configuration Management of Endure + G-Motion, Nucleus, Java, .NET, Crystal,&nbsp; developer s&nbsp; code, data and configuration settings, using version control software (Microsoft s Team Foundation Server) and Subversion (open source)</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l11 level1 lfo9;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Collaborate with suppliers of the integrated environment (SAP, Kstat, BizTalk, FileNet, Crystal Reports, Oracle, TIBCO, EasyLink, ICE) to ensure interfaces to the trading application are available and configured consistently. Created physical architecture diagrams for inclusion in  System Architect (TOGAF).</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l11 level1 lfo9;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Administered software licenses for Visual Studio, MSDN Enterprise, Rapid SQL and telerik, for twenty .NET developers.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l11 level1 lfo9;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Developed project code labeling standard and baseline policy for committing developer code to the main branch and associated check out policy.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l11 level1 lfo9;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Design and implement master release plan to ensure code packages are migrated to meet testing schedule and production change process. Environment scheduled by business work areas in the  deal lifecycle :&nbsp; Physical Deal Capture, Deal Settlement and actualization (Settlements, Logistics, Confirmations). Using ClearQuest (change requests), Quality Center (requirements) and Team Foundation Server (software code versioning control and build) to enable the success of the Software Configuration Management function.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>TEK Systems / TransCanada, Houston, TX</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>March 2009  February 2010</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Change / Release Coordinator / Backup Business Analyst  IT consultant</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l14 level1 lfo10;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Remedy ITSM Incident management process for a company with a plant maintenance culture. Manage the detail of Enterprise application change requests, orders and deployment into production. Create sustainment activities and implement them to ITIL V3 best practices with a team of 4 engineers to support Infrastructure Support Groups, Departments and Organizations.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-top:5.0pt;margin-right:0in;margin-bottom: 5.0pt;margin-left:28.05pt;text-align:justify;text-indent:0in;mso-list:l14 level1 lfo10; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:11.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Gathered incident process operational statistics from the existing help desk database, reviewed results with stakeholders to gain concurrence, approval and consensus regarding Service Desk migration project. Proposed process improvement approach to manage the transition to the new enterprise incident process using the Service Management tool to automate and streamline the process.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l14 level1 lfo10;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Manage activities in the Change / Release process using Release Track tool for version control of Remedy configuration components across DEV, QUAL and PROD environments.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l14 level1 lfo10;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Environment included system event monitoring integration (Tivoli), out sourced service desk, level 1 support tier, management reports (Business Objects) and On-Call support (Telemon), Use Cases, Test Cases - Scenarios., release and change management (Track-IT)</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l14 level1 lfo10;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Technology involves .NET 2.5, Java, Tivoli, Remedy ARS and BMC Analytics, SQL, Serena Change manager.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l14 level1 lfo10;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Remedy ITSM Incident requirements phase for change and incident management process migration for new acquisition. Technical business analyst role. Configuring Remedy import spread sheets for operational, product and service level target for new stakeholders</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l14 level1 lfo10;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Liaison with outsourced Service Desk function to synchronize knowledge based articles, major incident, request, failure and Quick reference cards (training) all accessed from Remedy home page. </span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l14 level1 lfo10;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>BMC Analytics XI, administration of user accounts, patch management and Incident Universe.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l14 level1 lfo10;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Level 2 support duties included on-call and weekend maintenance tasks for Remedy application</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l14 level1 lfo10;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Documented existing change process and collaborated with stakeholders to create migration plan to new enterprise change process.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Computer Associates, Lisle, IL</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>May 2007  Aug 2008</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Services Architect  Full Time</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;text-indent:15.85pt;line-height: 14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:Electronic Arts (EA), California</span></i><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l27 level1 lfo11;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Interviewed all the EA service line managers with respect to their Service Level Objectives, captured the  Service Management Current State for Customer, HR, Asset Management, Software Development and Production, Service Desk, Facilities and Security support.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l27 level1 lfo11;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Documented (UML) and collated requirements and fed back to managers and oversight committee.<span style='color:red'> </span>Performed process gap analysis with ITIL best practices and documented a Service Desk / Asset Management solution specification for the gap design (Change process).</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l27 level1 lfo11;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Created updatable reports that transformed offshore partner application support data into actionable information, enabling the measurement and hence enforcement of SLAs.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l27 level1 lfo11;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Advised CA asset correlation runs to provide useful and actionable information in the CMDB</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l27 level1 lfo11;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Utilized Mind Maps, Swim Lanes and UML diagrams to portray  As Is and To Be process thus enhancing the collaboration process with the customer and identifying the required support roles and solutions.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l27 level1 lfo11;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Designed new asset management processes and systems to provide more efficient and effective business support processes, reduced organizational change risk, process training overhead and provided better process alignment across global departments with increased use of web self service and email notification.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l27 level1 lfo11;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Provided Service Desk design specification for integration to Cognos, for employee performance data.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l27 level1 lfo11;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Developed specification for a web services solution to integrate software assets data into the service desk.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;text-indent:15.85pt;line-height: 14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:West Corp, Nebraska</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l26 level1 lfo12;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Design Service Desk solution to solve business goals of measuring the value of IT services they received, used Service Desk activity reports and Dashboard technology to provide KPIs to aid the governance.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l26 level1 lfo12;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Reduced operating costs by incorporating more accurate and useable change request areas in tickets.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:Veterans Affairs, California</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l22 level1 lfo13;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Performed assessment of Incident, Change and Problem process involved in the support of Medical Centers on the West Coast, clarified requirements and processes with the customer.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l22 level1 lfo13;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Reviewed existing Charters and Memorandums of communication governing the quality of service support for major incidents and high impact changes.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l22 level1 lfo13;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Designed a Solution Architecture Specification (SAS) to meet current service level expectations and to have room for growth to the next level of maturity. The team used the SAS as guidance during implementation of the Service Desk for example when configuring Service Levels.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l22 level1 lfo13;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Documented major change order to original statement of work. Lengthy discussions with customer to understand and document the agreement to enable the next milestone. The overall project was managed by Price Waterhouse Cooper and included strict program office rules, including twice weekly status meetings.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l22 level1 lfo13;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Assessed designs and scope of Global asset management solutions (process and systems) and communicated how Service Desk solutions resolve typical business needs within the software development and production business areas.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l22 level1 lfo13;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Performed catalog consulting maturity assessment with asset discovery. Reviewed database schema and inventory listings of systems and assets to provide gap analysis, findings and recommendations. Identified functional administration and technical administration roles.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l22 level1 lfo13;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Identified fields in CA Service Desk database to be included in Business Objects Universe s to increase availably of reports for the Change and Asset, configuration process particularly the management of call center resources around public holidays.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>TEK Systems / Allstate, Chicago, IL</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>April 2007  May 2007</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>ITIL Consultant  IT consultant</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l20 level1 lfo14;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>As a process engineer, lead discussions on the most efficient way to manage the pipeline of IT projects in a program office, interfaced with the resource provisioning department and process. </span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l20 level1 lfo14;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Designed presentations of project management best practices with Microsoft PowerPoint and Visio, for the Mangers of IT support groups that supported typical projects, such as the opening of a new High Street Insurance office.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Cargill, Minnetonka, MN</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>August 2006  March 2007</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Process Architect  Full Time</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l6 level1 lfo15;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Service Desk Tool analysis (Remedy) of global organizations business support structure and operating categories. </span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l6 level1 lfo15;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Designed alternative Remedy foundation data structure for Company, Support Organization and Support groups. </span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l6 level1 lfo15;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Acquired regional approval for structure from Latin America, EMEA, North America and Asia Pacific. Factored in code for Service Desk Outsourcing - Service Level Agreements with Meta data schema of Service Desk Tool.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l6 level1 lfo15;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Enabled Remedy Service Desk KPI reports to outsourcer s requirements. Managed the Configuration control of migration objects during design, build and test project management phases.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l6 level1 lfo15;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Mapped existing foundation data from two different versions of Remedy Service Desk to latest version of new Service Desk Tool (Remedy).</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l6 level1 lfo15;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Managed development of Unit and User Acceptance Tests, tracked to original Procedure and Product Change Requests.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Altiris, Lindon, UT</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>December 2005  July 2006</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>IT Service &amp; Asset Management Consultant  Full Time</span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:Sterling Health (SHPS), Kentucky</span></i><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l25 level1 lfo16;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>White paper on managing the release to production process using Altiris Total Management Solution, incident workflow, rules and policies.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l25 level1 lfo16;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>For a Maryland, DC Health Care Company, architected software package server design considering placement of LAN and WAN components for HTTP and file sharing in a DNS managed infrastructure.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l25 level1 lfo16;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Installed and deployed inventory management agents and configured solutions for asset control, application metering, and software contract management.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;text-indent:.25in;line-height:14.5pt'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Environment:<b>&nbsp;&nbsp; </b>Active Directory, Windows Server, SQL Server</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Accenture, Chicago, IL</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>October 2004  November 2005</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>IT Consultant  Full Time</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:State Of Illinois, Central Management Services, Illinois</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l32 level1 lfo17;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Worked inside the local government s IT department to create a State wide, Technical Reference Model, representative of the current standard IT assets and technologies.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l32 level1 lfo17;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Interviewed the central and agency CIO s to develop a list of technology owners and their technology.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l32 level1 lfo17;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Installed a technology lifecycle  gated management process to help de-proliferate the number of technology standards and provide the basis for the service catalog.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:Pepsi, New York</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l8 level1 lfo18;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Configuration manager - designed the migration process for an enterprise application (One World Project  Order to Cash) consisting of objects from Informatica, Business Objects, Oracle, Teradata, SAP.</span></b><span style='font-size: 11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l8 level1 lfo18;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Configuration of the transports through ChaRM</span></b><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l8 level1 lfo18;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><b><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Scheduling the SAP transports for the testing environment through ChaRM</span></b><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l8 level1 lfo18;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Designed code development labeling and System Improvement Request processes.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l8 level1 lfo18;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Statistical analysis of  development object status reports for omissions.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l8 level1 lfo18;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Collaborated with Global development team leads to ensure integrity of application code.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:Cendant, Maryland</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l15 level1 lfo19;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Configuration manager -<b> </b>Within the Technical Architecture project, lead the Software Configuration management (SACM) team during an HR Oracle migration.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l15 level1 lfo19;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Configured web based content management technology (demand management) to control work issues and migration requests (Borland s StarTeam). </span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l15 level1 lfo19;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Installed and configured a Mercury ITG  Linked System , to manage the migration of Oracle objects from development to product test. Integrated project work efforts across global sites.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l15 level1 lfo19;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Consulted with service line managers and test teams to execute the SCM function. Judged impact of problems on the tech team and on the project, raised and managed issues with the PMO.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:Dynegy, Texas</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l2 level1 lfo20;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>For an energy management firm, assessed their IT security management processes, and compared them to ITIL best practices. Presented results to upper management.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l2 level1 lfo20;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Implemented operational process improvements and detailed a road map to provide strategic process improvements for their security and Certificate Authority management.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>TEKsystems / Wachovia, Chicago, IL</span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Dec. 2002  Sept. 2004</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>IT Consultant  IT consultant</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:Wachovia, IllinoisMarch 2004  Sept. 2004</span></i><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l3 level1 lfo21;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>For a Bank s Security Trading business as a business analyst, identified and matched Business Requirements of Securities traders to functional capabilities of Incentive Management software (Calidus). Thus enabling faster and accurate compensation of commissions to traders.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l3 level1 lfo21;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Assisted the Test developers with the creation of measurable parameters for the Test Phase.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:United Airlines, IllinoisDec. 2002  Jan. 2004</span></i><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l13 level1 lfo22;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Managed the development of a services catalog for the campaign mail and Web hosting business services, detailing all the support services in the Campaign Mail Production, Network, Systems, Applications and Database departments. (Web services provided flight attendant scheduling, and other employee self administration services, campaign mail was an externally customer facing service).</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l13 level1 lfo22;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Interviewed the mail producers and web content developers then documented the Campaign Mail business process to enable the matching of service support services.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l13 level1 lfo22;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Interviewed the IT Service Line managers and facilitated the description of the Services that they provide to the business (SLA) and to other IT employees (OLA s).</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l13 level1 lfo22;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Introduced the organization to Service Specification Sheets that describe the IT Assets and services in detail and are used to underpin the provisioning of Business Services.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l13 level1 lfo22;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Documented Service Specification Sheets for the Service Line Managers and presented for review to the CIO.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l13 level1 lfo22;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Introduced Service Life Cycle and Service Definition processes to the operations staff.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;line-height: 14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Hewlett-Packard, Fullerton, CA</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>February 1997  August 2002</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Senior Process Consultant / Systems Architect  Full Time</span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:State Farm  Bloomington, IL</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l30 level1 lfo23;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Designed, facilitated and implemented  IT Mobilization for Service Management support process workshops around incident, problem, service level management, asset, configuration and change management in the insurance industry  HP Service Manager.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l30 level1 lfo23;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Increased awareness of the core process teams involved in the foundation service support processes through examples and audience participation.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l30 level1 lfo23;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Established ITIL best practices for roles, process flows, metrics, future state, transition plan and key messages for change, configuration and asset management processes.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l30 level1 lfo23;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Facilitated the discovery of process relations with other service support process and documented the integration technology points. </span><span style='font-size: 11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:Wrigley, Illinois</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l5 level1 lfo24;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Responsible for deploying a HP s Service Manager, web based four-tier service desk application, integrating people, process and technology. Automated service desk application to receive events from systems management infrastructure. </span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l5 level1 lfo24;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Assured customer of IT performance and availability in the SAP operating environment, by linking Service Level Agreements defined in the Service Desk to the IT infrastructure Service components. Identified Assets and Configuration Items to include in the CMDB by using Component Failure Analysis techniques across NNM discovered and warehoused network data.</span><span style='font-size: 11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l5 level1 lfo24;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Integrated HP service desk with e-mail, enabling automated escalation of incidents on appropriate business impact. Created the service desk design and installed Open view Service Desk with Oracle&nbsp; in a highly resilient configuration.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:IMG, DC</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l33 level1 lfo25;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Using the HP Service Manager, designed the asset and configuration database infrastructure for an Internet Service Provider that supported web services (streaming video) for the US open, golf tournament.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l33 level1 lfo25;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Enhanced service support and delivery processes for incident, release, change, and problem.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l33 level1 lfo25;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Documented support processes and trained Service Desk analysts on the use of the Service Manager.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l33 level1 lfo25;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Integrated Service Manager&nbsp; (CMDB) with the Network Node Manager data warehouse</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:Proctor &amp; Gamble, Ohio</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l1 level1 lfo26;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>As the Senior Software Engineer - planned, staffed and delivered a six month project to migrate an Oracle data warehouse and supporting business application bundles from IBM to HP UNIX.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l1 level1 lfo26;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Created and implemented repeatable server setup processes and quality assurance to ensure successful cut over to HP hardware for global finance, global supply chain and shipments business applications.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><i><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Client:General Motors, Michigan</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l28 level1 lfo27;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Architect of software support systems (software distribution and license management) for the CAD/CAE community of a car manufacturer. Interviewed support and development personnel, performed requirements voting to obtain and socialize the most popular requirements.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l28 level1 lfo27;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Using software development methodology architected the logical / physical designs and developed a request for proposal to build the pilot.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l28 level1 lfo27;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Designed organizational roles to support the new Software Distribution System, documented using UML.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l28 level1 lfo27;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Managed the contract bid process (IBM and EDS) for the pilot development and the pilot evaluation. </span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l28 level1 lfo27;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Communicated with the Program Management Office to ensure compatibility of design features with the 30 other projects in the program.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l28 level1 lfo27;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Demonstrated the Software Distribution System using the  Process and Systems Integration Center at Warren, MI.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l28 level1 lfo27;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>System is in use today and enables the Global collaboration of car designers by having fewer CAD programs with the same versions and applications delivered in a common fashion.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Computer Associates, Los Angeles, CA</span></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>March 1993  January 1997</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Change Process Consultant / Systems Architect  Full Time</span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l0 level1 lfo28;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Architected solutions for Endevor software control tools in the Telecom industry.</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l0 level1 lfo28;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Customized and tuned middle ware, message based encapsulation techniques (Data Transport) connecting customer s heterogeneous operating environments. Connected asset information repositories to enable asset management process and software asset usage reporting.</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l0 level1 lfo28;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Performed root cause analysis at the application, system, network and physical levels of real time communication systems. Supported Endevor (source code control) and Neugents (applications monitoring). Designed system communications security. </span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Symbol Technology, Irvine, CA</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>October 1988  February 1993</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:2.15pt; margin-bottom:.0001pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Systems Analyst  Full Time</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l4 level1 lfo29;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Piloted Barcode scanning in the Hospital environment for medical asset tracking and patient data entry. </span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l4 level1 lfo29;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Designed complete barcode solutions to track assets or all types, including CSI police evidence, nuclear weapons and Space Shuttle components.&nbsp; Physical barcode design and the formatting of data for the receiving application. Utilized two dimensional bar codes, PDF 417 and Spread Spectrum technologies. </span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l4 level1 lfo29;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Managed relations between Scanning hardware and software manufacturing to develop custom data capture and asset decision support solutions. </span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l4 level1 lfo29;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Consulted with business customers to develop training and implementation plans to efficiently deploy barcode solutions to manage company assets</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:28.05pt;text-align:justify;text-indent: 0in;mso-list:l4 level1 lfo29;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Consulted in the financial, paper handling, warehousing, pharmacy, retailing and manufacturing industries.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left: 2.15pt;text-align:justify;line-height:14.5pt'><b><span style='font-size:11.0pt; font-family:"Arial","sans-serif";text-transform:uppercase;letter-spacing: 1.0pt'>Education</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in; margin-bottom:.0001pt;text-align:justify;text-indent:-.25in'><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>Sussex University </span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'> Brighton, UK - B.Sc. honors, School of Engineering and Applied Physics; Major in Electronic Engineering</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;text-indent: -.25in'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Certified Information Systems Auditor (CISA)  training in progress</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Microsoft Service Center Suite, (SCSM, SCOM, SCCM  Asset discovery)</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>HP  Service Manager  Openview (NNM, SD, Help Desk, Novadigm - RADIA)</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>HP  Quality Center</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>BMC  Remedy (7.5), ARS, Magic</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Computer Associates  Service Desk Manager (Cloud), NSM, DSM, Catalog, ITPAM, Endevor)</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Altiris  Service Manager, Asset discovery,&nbsp; Wiley software packaging</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>IBM  Systems Architect, Tivoli Software Distribution, TWS  Tivoli Workload Scheduler</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Santa Cruz - UNIX System Administration</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Microsoft  NT Admin, Exchange Administration, Server 2008, Visio, Win 7, Project</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>PINK Elephant Tool Box, (Asset, Configuration, Incident, Change, Release)</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l7 level1 lfo30;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>George Washington University  DC</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:65.6pt;text-align:justify;text-indent: 0in;mso-list:l19 level1 lfo31;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New"; mso-fareast-font-family:"Courier New"'><span style='mso-list:Ignore'>o<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>PMI - Project Management in organizations, scheduling &amp; cost control, leadership management, communications risk management and quality for project managers.</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:37.5pt;text-align:justify;text-indent: 0in;mso-list:l19 level2 lfo31;tab-stops:list 1.0in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>EXIN (Netherlands)  Process and Service</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:165.65pt;text-align:justify;text-indent: -128.15pt;mso-list:l19 level3 lfo31;tab-stops:list 1.5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New"; mso-fareast-font-family:"Courier New"'><span style='mso-list:Ignore'>o<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:7.0pt;mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>ITIL  v2 (Information Technology Infrastructure Library) Expert (2001)</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:165.65pt;text-align:justify;text-indent: -128.15pt;mso-list:l19 level3 lfo31;tab-stops:list 1.5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Courier New"; mso-fareast-font-family:"Courier New"'><span style='mso-list:Ignore'>o<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:7.0pt;mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;&nbsp; </span><span style='font-size:11.0pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>ITSM  v3 Service Management foundation  Essentials&nbsp; (2010)</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>HP  FOCUS PM  project management method (agile/scrum)</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Exelon  Management Model (GOSP)</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Accenture  IT Project Lifecycle management&nbsp;&nbsp; - Method 1, UML, ADM, TOGAF (agile)</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Symbol University  Solution Selling, Bar-coding Essentials</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Series 7 (trading license) - Financial Industry Regulatory Authority</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>NERC (North American Electric Reliability Council)</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>FERC (Federal Energy Resource Commission)</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>FDA  Application Validation</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>SCADA  Cybati process controller</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>SSAE16, SAS70,SOX&nbsp; &amp; HIPAA &amp; PCI + HPI&nbsp;  Corporate compliance training and OJT</span><span style='font-size:11.0pt;mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>SWI - Software Consulting Skills Initiative</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>NRPS (Naval Radiation Protection Service)  Competent Person category C</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>CoBIT to ITIL mapping and  operationalization of processes</span><span style='font-size: 11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Tiger Trap  LSU  Information Security, Cyber Security, NMAP, Hydra, Back Track 4, Metasploit  vulnerability assessment, White Hat / Black Hat</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Green Belt projects&nbsp; role  Six Sigma</span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Investment tools  Portia (Back Office), Charles River (Front Office), Simcorp, Portfolio Management, Tableau </span><span style='font-size:11.0pt; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:46.05pt;text-align:justify;text-indent: 0in;mso-list:l10 level1 lfo32;tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:Symbol; mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:11.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Team Foundation Server  to mange Bugs, Software Assets and developer progress</span><span style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <div data-headerfooter-type=footer-primary> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center'><span style='font-size:9.0pt;color:#666666'>BROTHERTON  BATAVIA , IL 60510</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center'><span style='font-size:9.0pt;color:#666666'>630.631.8277</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'>&nbsp;<span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </div> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><br style='mso-special-character: line-break' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]><o:p></o:p></span></p> <!--ExperienceTableView--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:13.5pt'> <td width=180 style='width:135.0pt;background:#E5ECF3;padding:0in 0in 0in 0in; height:13.5pt'> <p class=MsoNormal><a name=experiencetableview><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Experience</span></span></a><span style='mso-bookmark: experiencetableview'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:experiencetableview'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><a href="#top" alt="BACK TO TOP"><span style='color: #0066CC'>BACK TO TOP</span></a><o:p></o:p></span></b></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellpadding=0 style='mso-cellspacing: 1.5pt;mso-yfti-tbllook:1184'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=228 style='width:171.0pt;padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal style='margin-top:7.5pt;margin-right:0in;margin-bottom: 7.5pt;margin-left:0in'><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Job Title<o:p></o:p></span></b></p> </td> <td width=150 style='width:112.5pt;padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal style='margin-top:7.5pt;margin-right:0in;margin-bottom: 7.5pt;margin-left:0in'><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company<o:p></o:p></span></b></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal style='margin-top:7.5pt;margin-right:0in;margin-bottom: 7.5pt;margin-left:0in'><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Experience<o:p></o:p></span></b></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'><ExperienceTitle> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Configuration Manager<o:p></o:p></span></p> </ExperienceTitle></td> <td style='padding:.75pt .75pt .75pt .75pt'><Company> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Maxonic / Directv / AT&amp;T<o:p></o:p></span></p> </Company></td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>- Present<o:p></o:p></span></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--EducationTableView--><!--SkillsTableView--><!--Summary Section--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:15.0pt'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in;height:15.0pt'></td> </tr> <tr style='mso-yfti-irow:1'> <td style='background:#E5ECF3;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:13.5pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><a name=summary><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Additional Info</span></span></a><span style='mso-bookmark: summary'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:summary'></span> <td style='padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><a href="#top" alt="BACK TO TOP"><span style='color: #0066CC'>BACK TO TOP</span></a><o:p></o:p></span></b></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in' id=tdResumeSummaryTable> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right:337.5pt'> <td style='padding:0in 0in 0in 0in'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Desired Salary/Wage:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>120,000.00 - 150,000.00 <CurrencyName>USD</CurrencyName> <SalaryType MessageID="73247">yr</SalaryType> <o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:4'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Current Career Level:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Manager (Manager/Supervisor of Staff)<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:5;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:6'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:7'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Years of relevant work experience:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>10+ to 15 Years<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:8;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:9'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:10'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Date of Availability:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'><AvailableTime MessageID="71204"> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Immediately<o:p></o:p></span></p> </AvailableTime></td> </tr> <tr style='mso-yfti-irow:11;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:12'> <td style='padding:0in 0in 0in 0in'><!--WorkStatus--></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:13'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Work Status:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'><Country MessageID="42174"> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US</Country> - <Status MessageID="70380">I am authorized to work in this country for any employer.<o:p></o:p></span></p> </Status></td> </tr> <tr style='mso-yfti-irow:14;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:15'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:16'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Active Security Clearance:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>None<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:17;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:18'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:19'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US Military Service:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:20;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:21'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:22'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Citizenship:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Permanent resident<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:23;mso-yfti-lastrow:yes;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'><!--TargetJob--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Job:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Job Title:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Configuration Manager<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Desired Job Type:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Employee<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:4'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:5;mso-yfti-lastrow:yes'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Desired Status:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Full-Time<o:p></o:p></span></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:0in 0in 0in 0in'><!--TargetCompany--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Company:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company Size:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'><CompanySize MessageID="-1" /></td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Industry:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'><Industry MessageID="181175"> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Computer/IT Services<br> </Industry><Industry MessageID="181177">Engineering Services<o:p></o:p></span></p> </Industry></td> </tr> <tr style='mso-yfti-irow:4'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:5;mso-yfti-lastrow:yes'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Occupation:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>IT/Software Development<o:p></o:p></span></p> <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;margin-left:0in;text-indent:-.25in;mso-list:l17 level1 lfo33; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:8.5pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Enterprise Software Implementation &amp; Consulting<o:p></o:p></span></p> <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;margin-left:0in;text-indent:-.25in;mso-list:l17 level1 lfo33; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:8.5pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>IT Project Management<o:p></o:p></span></p> <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;margin-left:0in;text-indent:-.25in;mso-list:l17 level1 lfo33; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:8.5pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Systems Analysis - IT<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Project/Program Management<o:p></o:p></span></p> <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;margin-left:0in;text-indent:-.25in;mso-list:l23 level1 lfo34; tab-stops:list .5in'><![if !supportLists]><span style='font-size:10.0pt; mso-bidi-font-size:8.5pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>IT Project Management<o:p></o:p></span></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:3;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'><!--Locations--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Locations:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Selected Locations:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US-CA-Los Angeles<br> US-IL-Chicago South<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Relocate:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Yes<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:4'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:5'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Willingness to travel:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Up to 100%<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:6;mso-yfti-lastrow:yes;height:11.25pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> </tr> </table> </td> </tr> </table> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Language--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Languages:<o:p></o:p></span></b></p> </td> <td width=150 valign=top style='width:112.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Languages</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=300 valign=top style='width:225.0pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Proficiency Level</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'></td> <td width=150 valign=top style='width:112.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Spanish<o:p></o:p></span></p> </td> <td width=300 valign=top style='width:225.0pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Beginner<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Reference--><!--CustomFields--><!--ResumeNotes--><!--UploadedDocComment--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <div class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'> <hr size=1 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p>&nbsp;</o:p></span></p> </div> </body> </html>