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਀  㰀洀攀琀愀 栀琀琀瀀ⴀ攀焀甀椀瘀㴀䌀漀渀琀攀渀琀ⴀ匀琀礀氀攀ⴀ吀礀瀀攀 挀漀渀琀攀渀琀㴀∀琀攀砀琀⼀挀猀猀∀㸀 Sarah Arensman

਀  㰀搀椀瘀 猀琀礀氀攀㴀✀洀猀漀ⴀ攀氀攀洀攀渀琀㨀瀀愀爀愀ⴀ戀漀爀搀攀爀ⴀ搀椀瘀㬀戀漀爀搀攀爀ⴀ琀漀瀀㨀猀漀氀椀搀 洀愀爀漀漀渀 ㄀⸀　瀀琀㬀 border-left:none;border-bottom:solid maroon 6.0pt;border-right:none;਀  洀猀漀ⴀ戀漀爀搀攀爀ⴀ琀漀瀀ⴀ愀氀琀㨀猀漀氀椀搀 洀愀爀漀漀渀 ⸀㜀㔀瀀琀㬀洀猀漀ⴀ戀漀爀搀攀爀ⴀ戀漀琀琀漀洀ⴀ愀氀琀㨀猀漀氀椀搀 洀愀爀漀漀渀 㘀⸀　瀀琀㬀 padding:1.0pt 0in 1.0pt 0in;background:#E2E2D6'>਀  㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀㬀 background:#E2E2D6;border:none;mso-border-top-alt:solid maroon .75pt;਀  洀猀漀ⴀ戀漀爀搀攀爀ⴀ戀漀琀琀漀洀ⴀ愀氀琀㨀猀漀氀椀搀 洀愀爀漀漀渀 㘀⸀　瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀㬀洀猀漀ⴀ瀀愀搀搀椀渀最ⴀ愀氀琀㨀㄀⸀　瀀琀 　椀渀 ㄀⸀　瀀琀 　椀渀✀㸀㰀戀㸀㰀猀瀀愀渀 style='font-size:11.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:਀  䄀爀椀愀氀✀㸀倀⸀伀⸀ 䈀漀砀 㔀㄀㘀㐀㐀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Wingdings 2";mso-bidi-font-family:Arial;mso-char-type:symbol;mso-symbol-font-family:਀  ∀圀椀渀最搀椀渀最猀 ㈀∀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀圀椀渀最搀椀渀最猀 ㈀∀✀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 style='font-size:11.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:਀  䄀爀椀愀氀✀㸀 䐀攀渀琀漀渀Ⰰ 吀堀 㜀㘀㈀　㘀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Wingdings 2";mso-bidi-font-family:Arial;mso-char-type:symbol;਀  洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀圀椀渀最搀椀渀最猀 ㈀∀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀 mso-symbol-font-family:"Wingdings 2"'>÷ 940-595-6232 ÷ sarensman@yahoo.com

਀  㰀搀椀瘀 猀琀礀氀攀㴀✀洀猀漀ⴀ攀氀攀洀攀渀琀㨀瀀愀爀愀ⴀ戀漀爀搀攀爀ⴀ搀椀瘀㬀戀漀爀搀攀爀ⴀ琀漀瀀㨀猀漀氀椀搀 洀愀爀漀漀渀 ㄀⸀　瀀琀㬀 border-left:none;border-bottom:solid maroon 6.0pt;border-right:none;਀  洀猀漀ⴀ戀漀爀搀攀爀ⴀ琀漀瀀ⴀ愀氀琀㨀猀漀氀椀搀 洀愀爀漀漀渀 ⸀㜀㔀瀀琀㬀洀猀漀ⴀ戀漀爀搀攀爀ⴀ戀漀琀琀漀洀ⴀ愀氀琀㨀猀漀氀椀搀 洀愀爀漀漀渀 㘀⸀　瀀琀㬀 padding:1.0pt 0in 1.0pt 0in;background:#E2E2D6'>਀  㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀㬀 background:#E2E2D6;border:none;mso-border-top-alt:solid maroon .75pt;਀  洀猀漀ⴀ戀漀爀搀攀爀ⴀ戀漀琀琀漀洀ⴀ愀氀琀㨀猀漀氀椀搀 洀愀爀漀漀渀 㘀⸀　瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀㬀洀猀漀ⴀ瀀愀搀搀椀渀最ⴀ愀氀琀㨀㄀⸀　瀀琀 　椀渀 ㄀⸀　瀀琀 　椀渀✀㸀㰀戀㸀㰀猀瀀愀渀 style='font-size:14.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:਀  䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀㘀⸀　瀀琀✀㸀匀甀洀洀愀爀礀 漀昀 儀甀愀氀椀昀椀挀愀琀椀漀渀猀

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਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀 style='font-size:11.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:਀  䄀爀椀愀氀✀㸀䠀愀爀搀眀漀爀欀椀渀最 愀渀搀 攀渀攀爀最攀琀椀挀 䄀搀洀椀渀椀猀琀爀愀琀椀瘀攀 倀爀漀昀攀猀猀椀漀渀愀氀 礀攀愀爀猀 漀昀 爀攀氀愀琀攀搀 experience in a diverse array of settings. Proven ability to adapt easily to਀  挀栀愀渀最椀渀最 攀渀瘀椀爀漀渀洀攀渀琀猀 愀渀搀 搀攀洀漀渀猀琀爀愀琀攀 琀栀攀 眀椀氀氀椀渀最渀攀猀猀 琀漀 戀攀 昀氀攀砀椀戀氀攀⸀ 䄀搀攀瀀琀 at working effectively in both autonomous and cross-functional team settings.਀  䌀甀爀爀攀渀琀氀礀 猀攀攀欀椀渀最 愀渀 伀昀昀椀挀攀 䴀愀渀愀最攀爀 漀爀 猀椀洀椀氀愀爀 瀀漀猀椀琀椀漀渀Ⰰ 瀀爀攀昀攀爀愀戀氀礀 椀渀 愀 county or city office setting that will offer opportunities for professional਀  搀攀瘀攀氀漀瀀洀攀渀琀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀

਀  㰀搀椀瘀 猀琀礀氀攀㴀✀洀猀漀ⴀ攀氀攀洀攀渀琀㨀瀀愀爀愀ⴀ戀漀爀搀攀爀ⴀ搀椀瘀㬀戀漀爀搀攀爀ⴀ琀漀瀀㨀猀漀氀椀搀 洀愀爀漀漀渀 ㄀⸀　瀀琀㬀 border-left:none;border-bottom:solid maroon 6.0pt;border-right:none;਀  洀猀漀ⴀ戀漀爀搀攀爀ⴀ琀漀瀀ⴀ愀氀琀㨀猀漀氀椀搀 洀愀爀漀漀渀 ⸀㜀㔀瀀琀㬀洀猀漀ⴀ戀漀爀搀攀爀ⴀ戀漀琀琀漀洀ⴀ愀氀琀㨀猀漀氀椀搀 洀愀爀漀漀渀 㘀⸀　瀀琀㬀 padding:1.0pt 0in 1.0pt 0in;background:#E2E2D6'>਀  㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀㬀 background:#E2E2D6;border:none;mso-border-top-alt:solid maroon .75pt;਀  洀猀漀ⴀ戀漀爀搀攀爀ⴀ戀漀琀琀漀洀ⴀ愀氀琀㨀猀漀氀椀搀 洀愀爀漀漀渀 㘀⸀　瀀琀㬀瀀愀搀搀椀渀最㨀　椀渀㬀洀猀漀ⴀ瀀愀搀搀椀渀最ⴀ愀氀琀㨀㄀⸀　瀀琀 　椀渀 ㄀⸀　瀀琀 　椀渀✀㸀㰀戀㸀㰀猀瀀愀渀 style='font-size:14.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:਀  䄀爀椀愀氀㬀昀漀渀琀ⴀ瘀愀爀椀愀渀琀㨀猀洀愀氀氀ⴀ挀愀瀀猀㬀氀攀琀琀攀爀ⴀ猀瀀愀挀椀渀最㨀㘀⸀　瀀琀✀㸀匀欀椀氀氀猀 ☀愀洀瀀㬀 䌀漀爀攀 Competencies

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਀  㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀 style='font-size:11.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:਀  䄀爀椀愀氀✀㸀伀瀀攀爀愀琀椀漀渀猀 簀 䐀愀琀愀 䔀渀琀爀礀 簀 吀攀挀栀渀椀挀愀氀 匀甀瀀瀀漀爀琀 簀 䌀愀氀氀 䌀攀渀琀攀爀猀 簀 匀愀氀攀猀 簀 Scheduling | Workflow DevelopmentTeam Leadership | Strategic Planning & Analysis | Project਀  䴀愀渀愀最攀洀攀渀琀 簀 倀爀漀挀攀猀猀 䤀洀瀀爀漀瘀攀洀攀渀琀 簀 䄀搀洀椀渀椀猀琀爀愀琀椀瘀攀 匀欀椀氀氀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀 style='font-size:11.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:਀  䄀爀椀愀氀✀㸀䰀漀最椀猀琀椀挀猀 簀 䌀漀洀洀甀渀椀挀愀琀椀漀渀 簀 䌀爀椀琀椀挀愀氀 吀栀椀渀欀椀渀最 簀吀椀洀攀 䴀愀渀愀最攀洀攀渀琀 簀 Leadership | Coaching & MotivationActive Listening | Customer Service & Retention | Stakeholder਀  刀攀氀愀琀椀漀渀猀 簀 䐀攀愀氀 匀琀爀甀挀琀甀爀椀渀最 簀 䌀漀渀琀爀愀挀琀 一攀最漀琀椀愀琀椀漀渀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀 style='font-size:11.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:਀  䄀爀椀愀氀✀㸀吀爀愀椀渀椀渀最 ☀愀洀瀀㬀 䐀攀瘀攀氀漀瀀洀攀渀琀 簀 䴀愀渀愀最攀爀椀愀氀 䄀挀甀洀攀渀 簀䴀椀挀爀漀猀漀昀琀 伀昀昀椀挀攀 匀甀椀琀攀 | Windows OS

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Goudy Old Style","serif";mso-bidi-font-family:Arial'> Professional Experience਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㔀⸀　瀀琀㬀 font-family:"Cambria","serif";mso-bidi-font-family:Arial'> 

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 11.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:Arial;਀  琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀圀愀搀攀 䠀甀渀琀 䤀渀猀甀爀愀渀挀攀 䄀最攀渀挀礀 㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Goudy Old Style","serif";mso-bidi-font-family:Arial'>Office਀  䄀猀猀椀猀琀愀渀琀 ⠀吀攀洀瀀漀爀愀爀礀⤀ 簀 ㈀　㄀㐀ⴀ倀爀攀猀攀渀琀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀 font-family:"Arial","sans-serif"'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀　椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㄀ 氀攀瘀攀氀㄀ 氀昀漀㄀㬀 tab-stops:list .5in'>·   Answer multiline calls, process customer changes and਀  爀攀焀甀攀猀琀猀Ⰰ 愀渀搀 攀昀昀攀挀琀椀瘀攀氀礀 挀漀洀洀甀渀椀挀愀琀攀 戀攀琀眀攀攀渀 椀渀猀甀爀愀渀挀攀 挀漀洀瀀愀渀椀攀猀 愀渀搀 挀氀椀攀渀琀猀 in an effort to provide exceptional customer service   Carefully exercise privacy policy for each client when਀  猀琀漀爀椀渀最 瀀攀爀猀漀渀愀氀 椀渀昀漀爀洀愀琀椀漀渀 椀渀 挀氀椀攀渀琀 昀椀氀攀猀Ⰰ 椀⸀攀⸀ 挀爀攀搀椀琀 挀愀爀搀 椀渀昀漀爀洀愀琀椀漀渀Ⰰ bank account numbers, routing numbers, social security numbers, etc.   Draft email correspondence and transcribe meeting notes   Fax, copy and print documents for a variety of clients,਀  氀椀攀渀 栀漀氀搀攀爀猀Ⰰ 洀漀爀琀最愀最攀 挀漀洀瀀愀渀椀攀猀 愀渀搀 琀栀椀爀搀ⴀ瀀愀爀琀礀 椀渀猀甀爀愀渀挀攀 挀漀洀瀀愀渀椀攀猀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀　椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㄀ 氀攀瘀攀氀㄀ 氀昀漀㄀㬀 tab-stops:list .5in'>·   Liaise between clients and insurance carriers   Serve as call overflow for licensed agents by answering਀  挀甀猀琀漀洀攀爀猀ᤀ†焀甀攀猀琀椀漀渀猀Ⰰ 昀漀爀眀愀爀搀椀渀最 洀攀猀猀愀最攀猀Ⰰ 琀愀欀椀渀最 瀀愀礀洀攀渀琀猀Ⰰ 愀渀搀 瘀攀爀椀昀礀椀渀最 insurance information for tax offices and County Clerk’s offices t-mobile inc.·  ਀  㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Goudy Old Style","serif";mso-fareast-font-family:"Times New Roman"'>Acted in਀  愀 吀攀挀栀渀椀挀愀氀 䌀愀爀攀 匀瀀攀挀椀愀氀椀猀琀 挀愀瀀愀挀椀琀礀 昀漀爀 䈀氀愀挀欀戀攀爀爀礀Ⰰ 䄀渀搀爀漀椀搀 愀渀搀 琀愀戀氀攀琀 devices

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l5 level1 lfo2;tab-stops:list .5in'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l5 level1 lfo2;tab-stops:list .5in'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l5 level1 lfo2;tab-stops:list .5in'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l5 level1 lfo2;tab-stops:list .5in'>·  ਀  㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Goudy Old Style","serif";mso-fareast-font-family:"Times New Roman"'>Supported਀  䌀甀猀琀漀洀攀爀 䌀愀爀攀 䌀攀渀琀攀爀 椀渀 琀椀洀攀猀 漀昀 渀攀攀搀 戀礀 愀渀猀眀攀爀椀渀最 挀愀氀氀猀 爀攀氀愀琀攀搀 琀漀 戀椀氀氀椀渀最Ⰰ coverage, and troubleshooting; provided effective and timely resolution for a਀  爀愀渀最攀 漀昀 挀甀猀琀漀洀攀爀 椀渀焀甀椀爀椀攀猀 椀渀 愀渀 攀昀昀漀爀琀 琀漀 愀琀琀愀椀渀☀渀戀猀瀀㬀 漀渀攀ⴀ挀愀氀氀 爀攀猀漀氀甀琀椀漀渀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l5 level1 lfo2;tab-stops:list .5in'>·  ਀  㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Goudy Old Style","serif";mso-fareast-font-family:"Times New Roman"'>Nominated਀  琀漀 氀攀愀搀 瘀愀爀椀漀甀猀 琀攀愀洀ⴀ眀椀搀攀 猀瀀攀挀椀愀氀 瀀爀漀樀攀挀琀猀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 11.0pt;mso-fareast-font-family:"Times New Roman"'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l5 level1 lfo2;tab-stops:list .5in'>·  ਀  㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Goudy Old Style","serif";mso-fareast-font-family:"Times New Roman"'>Completed਀  椀渀椀琀椀愀氀 攀椀最栀琀ⴀ眀攀攀欀 椀渀琀攀爀渀愀氀 琀爀愀椀渀椀渀最 昀漀爀 渀攀眀 栀椀爀攀猀 琀漀 洀愀猀琀攀爀 琀攀挀栀渀椀挀愀氀 愀渀搀 customer service skill setsSarah ArensmanPage 2

਀  㰀⼀搀椀瘀㸀

 

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Goudy Old Style","serif";mso-bidi-font-family:Arial'>Customer਀  匀攀爀瘀椀挀攀 刀攀瀀爀攀猀攀渀琀愀琀椀瘀攀 簀 ㈀　　㤀ⴀ㈀　㄀㈀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀 font-family:"Arial","sans-serif"'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l2 level1 lfo3;tab-stops:list .5in'>·  ਀  㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Goudy Old Style","serif";mso-fareast-font-family:"Times New Roman"'>Also਀  攀渀最愀最攀搀 椀渀 䌀漀渀琀椀渀甀椀渀最 䔀搀甀挀愀琀椀漀渀 琀漀 猀琀愀礀 愀戀爀攀愀猀琀 漀昀 渀攀眀 瀀爀漀搀甀挀琀猀Ⰰ 爀攀氀攀瘀愀渀琀 policy changes, innovative services and device launches

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀椀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 11.0pt;font-family:"Goudy Old Style","serif";mso-bidi-font-family:Arial;਀  琀攀砀琀ⴀ琀爀愀渀猀昀漀爀洀㨀甀瀀瀀攀爀挀愀猀攀✀㸀戀椀最最猀 愀渀搀 戀椀最最猀 愀最攀渀挀礀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Goudy Old Style","serif";mso-bidi-font-family:Arial'>General਀  伀昀昀椀挀攀 䄀猀猀椀猀琀愀渀琀⼀䰀漀愀渀 倀爀漀挀攀猀猀漀爀 簀 ㈀　　㈀ⴀ㈀　　㤀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l4 level1 lfo4;tab-stops:list .5in'>·  ਀  㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Goudy Old Style","serif";mso-fareast-font-family:"Times New Roman"'>Handled਀  瘀攀栀椀挀氀攀 椀渀猀瀀攀挀琀椀漀渀猀 愀渀搀 瀀栀漀琀漀猀Ⰰ 愀猀 眀攀氀氀 愀猀 愀氀氀 椀渀挀漀洀椀渀最 愀渀搀 漀甀琀最漀椀渀最 洀愀椀氀 processing

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l4 level1 lfo4;tab-stops:list .5in'>·  ਀  㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Goudy Old Style","serif";mso-fareast-font-family:"Times New Roman"'>Offered਀  猀攀爀瘀椀挀攀 琀漀 椀渀猀甀爀愀渀挀攀 挀氀椀攀渀琀猀㬀 愀挀挀攀瀀琀攀搀 瀀愀礀洀攀渀琀猀 愀渀搀 栀愀渀搀氀攀搀 瘀攀栀椀挀氀攀 inspection processes and related questions·  ਀  㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Goudy Old Style","serif";mso-fareast-font-family:"Times New Roman"'>Contacted਀  椀渀猀甀爀愀渀挀攀 挀漀洀瀀愀渀椀攀猀 爀攀最愀爀搀椀渀最 挀甀猀琀漀洀攀爀 挀漀瘀攀爀愀最攀 愀渀搀 挀漀渀挀攀爀渀猀 愀猀 渀攀攀搀攀搀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 style='font-size:11.0pt;mso-fareast-font-family:"Times New Roman"'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l4 level1 lfo4;tab-stops:list .5in'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 0in;mso-list:l4 level1 lfo4;tab-stops:list .5in'>

਀  㰀瀀 挀氀愀猀猀㴀䴀猀漀一漀爀洀愀氀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ氀攀昀琀㨀㈀㠀⸀　㔀瀀琀㬀琀攀砀琀ⴀ椀渀搀攀渀琀㨀　椀渀㬀洀猀漀ⴀ氀椀猀琀㨀氀㐀 氀攀瘀攀氀㄀ 氀昀漀㐀㬀 tab-stops:list .5in'>··  ਀  㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀℀嬀攀渀搀椀昀崀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 "Goudy Old Style","serif";mso-fareast-font-family:"Times New Roman"'>Revamped਀  椀渀琀攀爀渀愀氀 琀爀愀椀渀椀渀最 瀀爀漀挀攀猀猀 昀漀爀 䌀甀猀琀漀洀攀爀 匀攀爀瘀椀挀攀 䄀最攀渀琀猀 椀渀 愀渀 攀昀昀漀爀琀 琀漀 increase levels of staff efficiency and overall office efficiency Also worked in a self-employed capacity as a hairdresser in 2013;਀  挀漀渀琀椀渀甀攀 琀漀 瀀攀爀昀漀爀洀 椀渀 琀栀椀猀 爀漀氀攀 漀渀 愀 瀀愀爀琀ⴀ琀椀洀攀 戀愀猀椀猀㰀⼀猀瀀愀渀㸀㰀⼀椀㸀㰀⼀戀㸀㰀猀瀀愀渀 style='font-size:8.5pt;font-family:"Arial","sans-serif"'>

਀  㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀　椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀　　　㄀瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㄀㄀⸀　瀀琀㬀 font-family:"Goudy Old Style","serif";mso-bidi-font-family:Arial'> Education &਀  䌀爀攀搀攀渀琀椀愀氀猀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀